Qwest Corporation
Encyclopedia
- This article refers to the local telephone operating company. For the holding company, see QwestQwestQwest Communications International, Inc. was a large United States telecommunications carrier. Qwest provided local service in 14 western U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming.On April...
.
Qwest Corporation is a Bell Operating Company owned by CenturyLink
CenturyLink
CenturyLink, Inc. is a United States telecommunications firm, headquartered in Monroe, Louisiana. The company, founded as Central Telephone & Electronics Corporation in 1968, later changed its name to Century Telephone Enterprises, Inc. in 1971, and then was called CenturyTel, Inc. from 1999 to 2010...
. It was formerly named U S WEST Communications, Inc. from 1991 to 2000, and also formerly named The Mountain States Telephone and Telegraph Company from 1911 to 1991. It includes the former operations of Malheur Bell
Malheur Bell
Malheur Home Telephone Company, commonly known as Malheur Bell, was a rural telephone company operating in Oregon. It was a wholly owned subsidiary of Qwest Corporation, the Bell Operating Company of Qwest Communications International....
, Northwestern Bell
Northwestern Bell
Northwestern Bell Telephone Company served the states just north of the Southwestern Bell area, including: Iowa, Minnesota, South Dakota, North Dakota, and Nebraska.- Early beginnings :Northwestern Bell's earliest roots begin in Deadwood, South Dakota...
and Pacific Northwest Bell
Pacific Northwest Bell
Pacific Northwest Bell Telephone Company was an AT&T majority-owned Bell System company that provided local telecommunications services in Oregon, Washington, and northern Idaho. Pacific Northwest Bell Telephone Company was formed on July 1, 1961 when it was spun off from the Pacific Telephone and...
as well.
It is one of two Bell Operating Companies (the other Frontier West Virginia
Frontier West Virginia
Frontier West Virginia, Inc. is one of the original Bell Operating Companies and provides local telephone service in West Virginia.-History:...
) not to be owned by a Baby Bell
Regional Bell Operating Company
The Regional Bell Operating Companies are the result of United States v. AT&T, the U.S. Department of Justice antitrust suit against the former American Telephone & Telegraph Company . On January 8, 1982, AT&T Corp. settled the suit and agreed to divest its local exchange service operating...
formed in 1984.
Denver Telephone Dispatch Company
Recent HarvardHarvard University
Harvard University is a private Ivy League university located in Cambridge, Massachusetts, United States, established in 1636 by the Massachusetts legislature. Harvard is the oldest institution of higher learning in the United States and the first corporation chartered in the country...
graduates Frederick O. Vaille, and Henry R. Walcott, went to Denver and met a saloonkeeper, Sam Morgan and together secured 161 customers, enough to warrant a return to Boston to secure a new telephone franchise
Franchising
Franchising is the practice of using another firm's successful business model. The word 'franchise' is of anglo-French derivation - from franc- meaning free, and is used both as a noun and as a verb....
from the American Bell Telephone Company.
When the franchise was secured, wires were strung, boys were hired as operators, a switchboard was installed and the Denver Telephone Dispatch Company opened for business on February 24, 1879. The Denver exchange was the seventeenth in the nation, opening just nine days after the Minneapolis exchange. Denver's Rocky Mountain News
Rocky Mountain News
The Rocky Mountain News was a daily newspaper published in Denver, Colorado, United States from April 23, 1859, until February 27, 2009. It was owned by the E. W. Scripps Company from 1926 until its closing. As of March 2006, the Monday-Friday circulation was 255,427...
reported "The Telephone Company are adding new subscribers to the system every day."
Building the Colorado Telephone Company
Soon after the Denver Dispatch Company began operations, the Western UnionWestern Union
The Western Union Company is a financial services and communications company based in the United States. Its North American headquarters is in Englewood, Colorado. Up until 2006, Western Union was the best-known U.S...
-owned Colorado Edison Telephone Company began competitive operations. Western Union also began a phone company in Leadville
Leadville, Colorado
Leadville is a Statutory City that is the county seat of, and the only municipality in, Lake County, Colorado, United States. Situated at an elevation of , Leadville is the highest incorporated city and the second highest incorporated municipality in the United States...
.
The Edison Company with its powerful transmitter was able to offer service to nearby towns of Golden
Golden, Colorado
The City of Golden is a home rule municipality that is the county seat of Jefferson County, Colorado, United States. Golden lies along Clear Creek at the edge of the foothills of the Front Range of the Rocky Mountains. Founded during the Pike's Peak Gold Rush on 16 June 1859, the mining camp was...
, Georgetown
Georgetown, Colorado
The historic town of Georgetown is a Territorial Charter Municipality that is the county seat of Clear Creek County, Colorado, United States. The former silver mining camp along Clear Creek in the Front Range of the Rocky Mountains was established in 1859 during the Pike's Peak Gold Rush...
, Central City
Central City, Colorado
Central City is a home rule municipality in Clear Creek and Gilpin counties in the U.S. state of Colorado, and the county seat of Gilpin County. The city population was 515 in the 2000 United States Census...
, Colorado Springs, and Pueblo
Pueblo, Colorado
Pueblo is a Home Rule Municipality that is the county seat and the most populous city of Pueblo County, Colorado, United States. The population was 106,595 in 2010 census, making it the 246th most populous city in the United States....
.
The competitive battle raged as the Dispatch Company acquired better transmitters and added Golden, Black Hawk
Black Hawk, Colorado
The historic City of Black Hawk is a Home Rule Municipality located in Gilpin County, Colorado, United States. The city population was 118 at U.S. Census 2000, making Black Hawk the least populous city in Colorado...
, Georgetown and Central City to their calling area. When the American Bell Company won their patent infringement suit with Western Union, the Bell companies absorbed the Western Union companies. In Denver, competition
Competition (economics)
Competition in economics is a term that encompasses the notion of individuals and firms striving for a greater share of a market to sell or buy goods and services...
for local service was absent from the market until 1997.
In 1880, Vaille sold two of his four franchise contracts back to American Bell, who sold them to Horace Tabor in Leadville. In January 1881, Vaille joined a group of Denver business leaders to form the Colorado Telephone Company. Denver Dispatch faded into history when Vaille sold his remaining two Bell contracts to the Colorado Telephone Company. Henry Wolcott was the president of Colorado Telephone, while Vaille stayed on as general manager for three years.
Meanwhile, the Colorado Telephone Company began to grow, as "boomer linemen" strung wire to ranches and farm towns in the flat lands, and to mines and mining towns in the mountains, and along Colorado's front range. Colorado Telephone purchased the Leadville company in 1888.
Rocky Mountain Bell
The Denver Dispatch Company was less than two years old when the Rocky Mountain Telephone Company began in Salt Lake City, UtahSalt Lake City, Utah
Salt Lake City is the capital and the most populous city of the U.S. state of Utah. The name of the city is often shortened to Salt Lake or SLC. With a population of 186,440 as of the 2010 Census, the city lies in the Salt Lake City metropolitan area, which has a total population of 1,124,197...
with less than 100 subscribers. With the financial backing of American Bell, The Rocky Mountain Bell Telephone Company replaced Rocky Mountain Telephone in 1883. Rocky Mountain Bell immediately began an aggressive campaign to buy nearly every small telephone company in the region, and their operating territory soon covered nearly all of Utah
Utah
Utah is a state in the Western United States. It was the 45th state to join the Union, on January 4, 1896. Approximately 80% of Utah's 2,763,885 people live along the Wasatch Front, centering on Salt Lake City. This leaves vast expanses of the state nearly uninhabited, making the population the...
, Montana
Montana
Montana is a state in the Western United States. The western third of Montana contains numerous mountain ranges. Smaller, "island ranges" are found in the central third of the state, for a total of 77 named ranges of the Rocky Mountains. This geographical fact is reflected in the state's name,...
, Idaho
Idaho
Idaho is a state in the Rocky Mountain area of the United States. The state's largest city and capital is Boise. Residents are called "Idahoans". Idaho was admitted to the Union on July 3, 1890, as the 43rd state....
, and Wyoming
Wyoming
Wyoming is a state in the mountain region of the Western United States. The western two thirds of the state is covered mostly with the mountain ranges and rangelands in the foothills of the Eastern Rocky Mountains, while the eastern third of the state is high elevation prairie known as the High...
.
A combination of overspending, careless management, and the logistical difficulties of covering an extremely large, sparsely populated territory would eventually put Rocky Mountain Bell in financial trouble.
Mountain States Telephone & Telegraph
These business practices stopped with the birth of the Mountain States Telephone & Telegraph Company. Vaille was well aware of Rocky Mountain Bell's problems and he insisted that Colorado Telephone Company managers take over the majority of management positions in the former Rocky Mountain Bell Company territory. Vaille served as a Mountain States director until his death in 1920.A number of Mountain States Telephone & Telegraph buildings survive and are listed on the U.S. National Register of Historic Places
National Register of Historic Places
The National Register of Historic Places is the United States government's official list of districts, sites, buildings, structures, and objects deemed worthy of preservation...
..
Colorado
Colorado is a U.S. state that encompasses much of the Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains...
, Utah
Utah
Utah is a state in the Western United States. It was the 45th state to join the Union, on January 4, 1896. Approximately 80% of Utah's 2,763,885 people live along the Wasatch Front, centering on Salt Lake City. This leaves vast expanses of the state nearly uninhabited, making the population the...
, Arizona
Arizona
Arizona ; is a state located in the southwestern region of the United States. It is also part of the western United States and the mountain west. The capital and largest city is Phoenix...
, New Mexico
New Mexico
New Mexico is a state located in the southwest and western regions of the United States. New Mexico is also usually considered one of the Mountain States. With a population density of 16 per square mile, New Mexico is the sixth-most sparsely inhabited U.S...
, Montana
Montana
Montana is a state in the Western United States. The western third of Montana contains numerous mountain ranges. Smaller, "island ranges" are found in the central third of the state, for a total of 77 named ranges of the Rocky Mountains. This geographical fact is reflected in the state's name,...
, Southern Idaho
Idaho
Idaho is a state in the Rocky Mountain area of the United States. The state's largest city and capital is Boise. Residents are called "Idahoans". Idaho was admitted to the Union on July 3, 1890, as the 43rd state....
, Wyoming
Wyoming
Wyoming is a state in the mountain region of the Western United States. The western two thirds of the state is covered mostly with the mountain ranges and rangelands in the foothills of the Eastern Rocky Mountains, while the eastern third of the state is high elevation prairie known as the High...
, and the El Paso, Texas
El Paso, Texas
El Paso, is a city in and the county seat of El Paso County, Texas, United States, and lies in far West Texas. In the 2010 census, the city had a population of 649,121. It is the sixth largest city in Texas and the 19th largest city in the United States...
vicinity. Additionally, MST&T acquired controlling interest in the Malheur Home Telephone Company in Oregon
Oregon
Oregon is a state in the Pacific Northwest region of the United States. It is located on the Pacific coast, with Washington to the north, California to the south, Nevada on the southeast and Idaho to the east. The Columbia and Snake rivers delineate much of Oregon's northern and eastern...
, better known as Malheur Bell
Malheur Bell
Malheur Home Telephone Company, commonly known as Malheur Bell, was a rural telephone company operating in Oregon. It was a wholly owned subsidiary of Qwest Corporation, the Bell Operating Company of Qwest Communications International....
. MST&T operated Malheur Bell as a wholly owned independent subsidiary, an arrangement that continued until 2009.
Prior to 1984, AT&T held a stake of 88.6% in Mountain Bell.
Usage of the Mountain Bell name has recently been reactivated by Unical Enterprises, who began producing telephones under the Mountain Bell name in 2006.
The Mountain Bell headquarters was located at 931 14th Street in Denver, Colorado
Denver, Colorado
The City and County of Denver is the capital and the most populous city of the U.S. state of Colorado. Denver is a consolidated city-county, located in the South Platte River Valley on the western edge of the High Plains just east of the Front Range of the Rocky Mountains...
.
Northwestern Bell
Northwestern Bell Telephone Company served the states just north of the Southwestern BellSouthwestern Bell
Southwestern Bell Telephone Company is a wholly owned subsidiary of AT&T. It does business as AT&T Southwest and other d/b/a names in its operating region.The company is currently headquartered in Dallas, Texas at One AT&T Plaza.-History:...
area, including: Iowa
Iowa
Iowa is a state located in the Midwestern United States, an area often referred to as the "American Heartland". It derives its name from the Ioway people, one of the many American Indian tribes that occupied the state at the time of European exploration. Iowa was a part of the French colony of New...
, Minnesota
Minnesota
Minnesota is a U.S. state located in the Midwestern United States. The twelfth largest state of the U.S., it is the twenty-first most populous, with 5.3 million residents. Minnesota was carved out of the eastern half of the Minnesota Territory and admitted to the Union as the thirty-second state...
, South Dakota
South Dakota
South Dakota is a state located in the Midwestern region of the United States. It is named after the Lakota and Dakota Sioux American Indian tribes. Once a part of Dakota Territory, South Dakota became a state on November 2, 1889. The state has an area of and an estimated population of just over...
, North Dakota
North Dakota
North Dakota is a state located in the Midwestern region of the United States of America, along the Canadian border. The state is bordered by Canada to the north, Minnesota to the east, South Dakota to the south and Montana to the west. North Dakota is the 19th-largest state by area in the U.S....
, and Nebraska
Nebraska
Nebraska is a state on the Great Plains of the Midwestern United States. The state's capital is Lincoln and its largest city is Omaha, on the Missouri River....
.
Northwestern Bell was formerly the Iowa Telephone Company, which changed its name to Northwestern Bell in 1920. It then absorbed the operations of companies such as the Northwestern Telephone Exchange, the Tri-State Telephone Company, Dakota Central Telephone Company, and the Nebraska Telephone Company.
The Northwestern Bell headquarters was located at 1314 (DOTM) Douglas Street in Omaha, Nebraska
Omaha, Nebraska
Omaha is the largest city in the state of Nebraska, United States, and is the county seat of Douglas County. It is located in the Midwestern United States on the Missouri River, about 20 miles north of the mouth of the Platte River...
. It remained incorporated in Iowa
Iowa
Iowa is a state located in the Midwestern United States, an area often referred to as the "American Heartland". It derives its name from the Ioway people, one of the many American Indian tribes that occupied the state at the time of European exploration. Iowa was a part of the French colony of New...
, however.
Pacific Northwest Bell
Pacific Northwest Bell Telephone Company provided telephone services in the states of OregonOregon
Oregon is a state in the Pacific Northwest region of the United States. It is located on the Pacific coast, with Washington to the north, California to the south, Nevada on the southeast and Idaho to the east. The Columbia and Snake rivers delineate much of Oregon's northern and eastern...
, Washington, and northern Idaho
Idaho
Idaho is a state in the Rocky Mountain area of the United States. The state's largest city and capital is Boise. Residents are called "Idahoans". Idaho was admitted to the Union on July 3, 1890, as the 43rd state....
.
Pacific Northwest Bell was created on July 1, 1961, when the Bell telephone operations in northern Idaho, Oregon, and Washington state were split off from Pacific Telephone & Telegraph
Pacific Bell
The Pacific Telephone and Telegraph Company was the name of the Bell System's telephone operations in California. It gained in size by acquiring smaller telephone companies along the Pacific coast, such as Sunset Telephone & Telegraph in 1917...
.
Prior to 1984, AT&T held 89.3% in Pacific Northwest Bell.
Pacific Northwest Bell's headquarters are at 1600 7th Avenue (also known as 1600 Bell Plaza), in Seattle, Washington
Seattle, Washington
Seattle is the county seat of King County, Washington. With 608,660 residents as of the 2010 Census, Seattle is the largest city in the Northwestern United States. The Seattle metropolitan area of about 3.4 million inhabitants is the 15th largest metropolitan area in the country...
.
Post-Breakup
In 1984, the Bell SystemBell System
The Bell System was the American Bell Telephone Company and then, subsequently, AT&T led system which provided telephone services to much of the United States and Canada from 1877 to 1984, at various times as a monopoly. In 1984, the company was broken up into separate companies, by a U.S...
was broken into seven Regional Bell Operating Companies. U S WEST, Inc. became a holding company for Mountain Bell, Northwestern Bell
Northwestern Bell
Northwestern Bell Telephone Company served the states just north of the Southwestern Bell area, including: Iowa, Minnesota, South Dakota, North Dakota, and Nebraska.- Early beginnings :Northwestern Bell's earliest roots begin in Deadwood, South Dakota...
, and Pacific Northwest Bell
Pacific Northwest Bell
Pacific Northwest Bell Telephone Company was an AT&T majority-owned Bell System company that provided local telecommunications services in Oregon, Washington, and northern Idaho. Pacific Northwest Bell Telephone Company was formed on July 1, 1961 when it was spun off from the Pacific Telephone and...
.
U S WEST Communications
Doing business as
The phrase "doing business as" is a legal term used in the United States, meaning that the trade name, or fictitious business name, under which the business or operation is conducted and presented to the world is not the legal name of the legal person who actually own it and are responsible for it...
" name for Mountain Bell as well as Northwestern Bell and Pacific Northwest Bell; however, the three companies remained legally separate. The three companies also began using the U S WEST Communications logo, which continued to include the Bell symbol.
Bell Operating Companies merge
On January 1, 1991, U S WEST merged the operations of Northwestern Bell and Pacific Northwest Bell into Mountain Bell. At this point, the entities Northwestern Bell Telephone Company and Pacific Northwest Bell Telephone Company ceased to exist, with The Mountain State Telephone and Telegraph Company continuing and changing its name to U S WEST Communications, Inc., taking over former NWBT and PNWBT operations.U S WEST Communications Group was a business group within U S WEST founded in the mid-90s that included U S WEST's local telephone operations. Their tracking stock symbol was USW. Non-telephone assets, such as their directory operations
Dex Media
Dex Media, Inc. was a print and interactive marketing company. It was acquired by R.H. Donnelley, which became Dex One Corporation in February 2010...
and cable television
Cable television
Cable television is a system of providing television programs to consumers via radio frequency signals transmitted to televisions through coaxial cables or digital light pulses through fixed optical fibers located on the subscriber's property, much like the over-the-air method used in traditional...
services were housed under U S WEST Media Group, whose tracking stock symbol was UMG. The latter was spun off as MediaOne
MediaOne
MediaOne was a cable company created by US West in 1995 where the cable service started as a division of US West Media Group.US West founded MediaOne , through the combination of GCTV serving Atlanta, Georgia and Dekalb County, Georgia and Wometco Cable's assets in the suburbs of Georgia.In time...
, and their directory publishing operations were transferred back to U S WEST Communications Group, which was absorbed into U S WEST, Inc.
U S WEST, since 1984, had been selling telephone equipment under the Northwestern Bell name. In 1992, U S WEST granted Unical Enterprises, who had been producing phones under the "La Phone" brand, the right to become the exclusive licensee to produce telephones under the Northwestern Bell name, which are still produced under the BELL Phones by Northwestern Bell Phones brand.
Acquisition by Qwest
In 2000, Qwest Communications International acquired U S WEST in a hostile takeover. At the time, U S WEST was trying to acquire Global CrossingGlobal Crossing
Global Crossing Limited was a telecommunications company that provides computer networking services worldwide. It maintained a large backbone and offered transit and peering links, VPN, leased lines, audio and video conferencing, long distance telephone, managed services, dialup, colocation and...
, and resisted Qwest's takeover. Qwest was a much smaller company in terms of employees and market capitalization when it obtained control of the Regional Bell Operating Company. Because U S WEST's stock was trading at very high prices during the dot-com bubble
Dot-com bubble
The dot-com bubble was a speculative bubble covering roughly 1995–2000 during which stock markets in industrialized nations saw their equity value rise rapidly from growth in the more...
, Qwest was able to purchase the larger firm, and the Bell Operating Company was renamed Qwest Corporation.
Acquisition by CenturyLink
On April 1, 2011, CenturyLink completed its acquisition of QwestQwest
Qwest Communications International, Inc. was a large United States telecommunications carrier. Qwest provided local service in 14 western U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming.On April...
. At that point, Qwest Corporation became a subsidiary of CenturyLink and began doing business as CenturyLink QC effective August 8, 2011.
Qwest Corporation is one of two Bell Operating Companies to be owned by a company not founded in 1983 as a Baby Bell. The other is Frontier West Virginia
Frontier West Virginia
Frontier West Virginia, Inc. is one of the original Bell Operating Companies and provides local telephone service in West Virginia.-History:...
.
Headquarters
Qwest Corporation is headquartered in Denver, ColoradoDenver, Colorado
The City and County of Denver is the capital and the most populous city of the U.S. state of Colorado. Denver is a consolidated city-county, located in the South Platte River Valley on the western edge of the High Plains just east of the Front Range of the Rocky Mountains...
where it was headquartered since it was formerly Mountain Bell. It maintains offices in Seattle and Omaha.