Lionbridge
Encyclopedia
Lionbridge Technologies, Inc. commonly known as Lionbridge, is a company based in Waltham, Massachusetts
Waltham, Massachusetts
Waltham is a city in Middlesex County, Massachusetts, United States, was an early center for the labor movement, and major contributor to the American Industrial Revolution. The original home of the Boston Manufacturing Company, the city was a prototype for 19th century industrial city planning,...

, USA
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...

 that provides translation
Translation
Translation is the communication of the meaning of a source-language text by means of an equivalent target-language text. Whereas interpreting undoubtedly antedates writing, translation began only after the appearance of written literature; there exist partial translations of the Sumerian Epic of...

, localization, internationalization
Internationalization
In economics, internationalization has been viewed as a process of increasing involvement of enterprises in international markets, although there is no agreed definition of internationalization or international entrepreneurship...

, interpretation, content development
Content development
Web content development is the process of researching, writing, gathering, organizing, and editing information for publication on web sites. Web site content may consist of prose, graphics, pictures, recordings, movies or other digital assets that could be distributed by a hypertext transfer...

, software development
Software development
Software development is the development of a software product...

, and software testing
Software testing
Software testing is an investigation conducted to provide stakeholders with information about the quality of the product or service under test. Software testing can also provide an objective, independent view of the software to allow the business to appreciate and understand the risks of software...

 services. The company, founded in 1996, has operations in over 26 countries such as Finland
Finland
Finland , officially the Republic of Finland, is a Nordic country situated in the Fennoscandian region of Northern Europe. It is bordered by Sweden in the west, Norway in the north and Russia in the east, while Estonia lies to its south across the Gulf of Finland.Around 5.4 million people reside...

, Ireland
Ireland
Ireland is an island to the northwest of continental Europe. It is the third-largest island in Europe and the twentieth-largest island on Earth...

, France
France
The French Republic , The French Republic , The French Republic , (commonly known as France , is a unitary semi-presidential republic in Western Europe with several overseas territories and islands located on other continents and in the Indian, Pacific, and Atlantic oceans. Metropolitan France...

, India
India
India , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...

, Poland
Poland
Poland , officially the Republic of Poland , is a country in Central Europe bordered by Germany to the west; the Czech Republic and Slovakia to the south; Ukraine, Belarus and Lithuania to the east; and the Baltic Sea and Kaliningrad Oblast, a Russian exclave, to the north...

, Japan
Japan
Japan is an island nation in East Asia. Located in the Pacific Ocean, it lies to the east of the Sea of Japan, China, North Korea, South Korea and Russia, stretching from the Sea of Okhotsk in the north to the East China Sea and Taiwan in the south...

, People's Republic of China
People's Republic of China
China , officially the People's Republic of China , is the most populous country in the world, with over 1.3 billion citizens. Located in East Asia, the country covers approximately 9.6 million square kilometres...

, and Brazil
Brazil
Brazil , officially the Federative Republic of Brazil , is the largest country in South America. It is the world's fifth largest country, both by geographical area and by population with over 192 million people...

. The name Lionbridge is spelled L10NBRIDGE in the logo, a play on the numeronym
Numeronym
A numeronym is a number-based word.Most commonly, a numeronym is a word where a number is used to form an abbreviation . Pronouncing the letters and numbers may sound similar to the full word: "K9" for "canine"...

 L10N for the word 'localization'.

Lionbridge Services

Lionbridge technology, translation, testing, and maintenance services for content and technology applications.

Translation

Lionbridge provides language localization and translation
Translation
Translation is the communication of the meaning of a source-language text by means of an equivalent target-language text. Whereas interpreting undoubtedly antedates writing, translation began only after the appearance of written literature; there exist partial translations of the Sumerian Epic of...

 products to companies operating globally. Specialty areas include translation and localization of web sites, mobile devices, software, and clinical trials.

Interpretation

Lionbridge provides interpretation services for areas such as business, medical/social services and state government, with an emphasis on clients within the Federal government, including the U.S. Department of Justice and the U.S. Department of Homeland Security. In the United Kingdom, Lionbridge had a contract to provide telephone interpreting services to the National Health Service. In Ireland, Lionbridge provides interpreters to the Office of the Refugee Applications Commissioner, Refugee Appeals Tribunal and to the Courts Service.

Internationalization

Lionbridge provides Internationalization
Internationalization
In economics, internationalization has been viewed as a process of increasing involvement of enterprises in international markets, although there is no agreed definition of internationalization or international entrepreneurship...

 ("i18n") services such as audits, i18n training, coding and enabling, consulting, and localization readiness and functional i18n testing.

Development and Test

Lionbridge provides application development and maintenance and testing services, including performance testing
Performance testing
In software engineering, performance testing is in general testing performed to determine how a system performs in terms of responsiveness and stability under a particular workload...

, functionality testing, localization testing
Localization testing
Localization testing is a part of software testing process focused on internationalization and localization aspects of software. Localization is the process of adapting a globalized application to a particular culture/locale...

, storage testing, mobile device testing, requirements analysis, user acceptance testing, test automation
Test automation
Test automation is the use of software to control the execution of tests, the comparison of actual outcomes to predicted outcomes, the setting up of test preconditions, and other test control and test reporting functions...

, competitive analysis, certification testing, and test process consulting. Development capabilities include custom product engineering, data migration
Data migration
Data migration is the process of transferring data between storage types, formats, or computer systems. Data migration is usually performed programmatically to achieve an automated migration, freeing up human resources from tedious tasks...

, and application maintenance.

Content Development

Lionbridge Global Content Development services include elearning development, instructor-led training
Instructor-led training
Instructor-led training, or ILT, is the practice of training and learning material between an instructor and learners, either individuals or groups...

 development, and technical publications. Core content development centers are located in Mumbai
Mumbai
Mumbai , formerly known as Bombay in English, is the capital of the Indian state of Maharashtra. It is the most populous city in India, and the fourth most populous city in the world, with a total metropolitan area population of approximately 20.5 million...

 and Chennai
Chennai
Chennai , formerly known as Madras or Madarasapatinam , is the capital city of the Indian state of Tamil Nadu, located on the Coromandel Coast off the Bay of Bengal. Chennai is the fourth most populous metropolitan area and the sixth most populous city in India...

, with smaller offices in North America and UK.

Employee obligations

A Colorado
Colorado
Colorado is a U.S. state that encompasses much of the Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains...

 jury awarded an employee $1,313,570 in damages in 2006. Lionbridge failed to fulfill its obligation to help the employee obtain a green card. Upon review, the judge reduced the noneconomic award to $366,250 and reduced the economic damages award to $221,433.

Union dismissal

On February 12, 2008, a workplace union representative of Lionbridge Poland was summarily dismissed. The dismissal came shortly after the announcement to management that a trade union
Trade union
A trade union, trades union or labor union is an organization of workers that have banded together to achieve common goals such as better working conditions. The trade union, through its leadership, bargains with the employer on behalf of union members and negotiates labour contracts with...

 had been formed in the Warsaw office. The person who was fired was elected as a union representative and thus was protected from dismissal under Polish Labour Law. The case has been filed in a Polish Labour Court.

Status: the case was dropped in October 2008 at the mutual agreement of the parties.

Recent Awards and Recognition

In October 2008, Lionbridge was chosen by Microsoft
Microsoft
Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions...

 as their "Vendor of the Year."

In September 2008, Lionbridge was selected by TrainingOutsourcing.com as one of the Top 20 Companies in the Training Outsourcing Industry for 2008.

In September 2008, Lionbridge won the International Stevie Award for "Best New Product or Service - Services."

Lionbridge has been named to the "Global 100," a list of the world's best outsourcing firms by the International Association of Outsourcing Professionals. It achieved recognition in the "Leader" category in both 2009 and 2010. In 2010, the IAOP ranked Lionbridge 27th in the world.

From 2006 through 2010, the Black Book of Outsourcing from the Brown/Wilson group has named the VeriTest Service of Lionbridge among the Top 5 testing agencies in the world.

AIDS Education

In 2006, Lionbridge collaborated with The Well Project, creating a solution to translate, manage and maintain content on the Well Project website, supporting women with HIV
HIV
Human immunodeficiency virus is a lentivirus that causes acquired immunodeficiency syndrome , a condition in humans in which progressive failure of the immune system allows life-threatening opportunistic infections and cancers to thrive...

 and AIDS
AIDS
Acquired immune deficiency syndrome or acquired immunodeficiency syndrome is a disease of the human immune system caused by the human immunodeficiency virus...

.
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