CROC incorporated
Encyclopedia
CROC Incorporated is a Russian information technology
service provider and systems integrator. CROC has been providing information and telecommunications infrastructure and integration solutions since 1992 and posted 2010 revenues of USD 832 million — an 32% growth from 2009. CROC has a workforce comprising approximately 1,800 employees. Headquartered in Moscow
, CROC provides services throughout Russia
and has representatives in all major Russian regions .
CROC is a Russian business partner of global IT companies: Avaya
, Cisco Systems
, Dell
, EMC
, HP, IBM
, Microsoft
, Oracle Corporation
, Polycom
, etc .
; GAS Vybori system
for Elections in Russia
; ) stretches over 16 years. CROC's services include:
, Intel, Microsoft
, Oracle Corporation
, Sun Microsystems
, and EMC
and comprises three research labs: information technology, computer systems and telecommunications. In 2009 CROC launched the first EMC Velocity2 Signature Solution Center in Russia and the CIS based on its Competence Center . CROC's EMC Velocity2 Signature Solution Center is designed for demonstration of consolidation, virtualization, backup, archiving, information recovery, and protection.
has ISO 9001:2008 certificate from SGS
. CROC’s Information Security Management
and IT Service Management
Systems are certified by the British Standards Institution and meet the requirements of ISO/IEC 27001:2005 and ISO/IEC 20000-1:2005 standards respectively .
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
service provider and systems integrator. CROC has been providing information and telecommunications infrastructure and integration solutions since 1992 and posted 2010 revenues of USD 832 million — an 32% growth from 2009. CROC has a workforce comprising approximately 1,800 employees. Headquartered in Moscow
Moscow
Moscow is the capital, the most populous city, and the most populous federal subject of Russia. The city is a major political, economic, cultural, scientific, religious, financial, educational, and transportation centre of Russia and the continent...
, CROC provides services throughout Russia
Russia
Russia or , officially known as both Russia and the Russian Federation , is a country in northern Eurasia. It is a federal semi-presidential republic, comprising 83 federal subjects...
and has representatives in all major Russian regions .
CROC is a Russian business partner of global IT companies: Avaya
Avaya
Avaya Inc. is a privately held computer networking, information technology and telecommunications company that is a global provider of business communications systems. The international head quarters is in Basking Ridge, New Jersey, United States...
, Cisco Systems
Cisco Systems
Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs and sells consumer electronics, networking, voice, and communications technology and services. Cisco has more than 70,000 employees and annual revenue of US$...
, Dell
Dell
Dell, Inc. is an American multinational information technology corporation based in 1 Dell Way, Round Rock, Texas, United States, that develops, sells and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest...
, EMC
EMC Corporation
EMC Corporation , a Financial Times Global 500, Fortune 500 and S&P 500 company, develops, delivers and supports information infrastructure and virtual infrastructure hardware, software, and services. EMC is headquartered in Hopkinton, Massachusetts, USA.Former Intel executive Richard Egan and his...
, HP, IBM
IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
, Microsoft
Microsoft
Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions...
, Oracle Corporation
Oracle Corporation
Oracle Corporation is an American multinational computer technology corporation that specializes in developing and marketing hardware systems and enterprise software products – particularly database management systems...
, Polycom
Polycom
Polycom is a multinational corporation with approximately 3,200 employees worldwide and an annual revenue of approximately $1.2 billion in 2010. The company manufactures and sells telepresence and voice communications solutions.-Company History 1990:...
, etc .
Services and Solutions
CROC is focused on providing services for corporate businesses: from business intelligence systems to manufacturing automation systems, from high-performance computing and data networks to engineering infrastructures of large office buildings. CROC's experience with regard to the creation and support of ultra large-scale systems (such as an automated processing system for Russian Census (2002)Russian Census (2002)
Russian Census of 2002 was the first census of the Russian Federation carried out on October 9 through October 16, 2002. It was carried out by the Russian Federal Service of State Statistics .-Resident population:...
; GAS Vybori system
Elections in Russia
On the federal level, Russia elects a president as head of state and a legislature, one of the two chambers of the Federal Assembly. The president is elected for at most two six-year terms by the people . The Federal Assembly has two chambers...
for Elections in Russia
Elections in Russia
On the federal level, Russia elects a president as head of state and a legislature, one of the two chambers of the Federal Assembly. The president is elected for at most two six-year terms by the people . The Federal Assembly has two chambers...
; ) stretches over 16 years. CROC's services include:
- Information Technology ConsultingInformation technology consultingInformation technology consulting is a field that focuses on advising businesses on how best to use information technology to meet their business objectives...
Services - Data centerData centerA data center is a facility used to house computer systems and associated components, such as telecommunications and storage systems...
s - VirtualizationVirtualizationVirtualization, in computing, is the creation of a virtual version of something, such as a hardware platform, operating system, a storage device or network resources....
and cloud computingCloud computingCloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility over a network .... - Call centers and data transfer networks
- Video conferencing and unified communicationsUnified communicationsUnified communications is the integration of real-time communication services such as instant messaging , presence information, telephony , video conferencing, data sharing , call control and speech recognition with non-real-time communication services such as unified...
- Business applications: business process management, integration, and optimization
- Infrastructure software solutions
- IT infrastructure monitoring and management
- Information securityInformation securityInformation security means protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction....
- IT infrastructure support and IT outsourcing services
- Engineering infrastructure
Customers
Most of CROC's customers are large (including multinational) companies as well as government institutions. CROC is a regular provider for half of Russia's Top 500 businesses ,. CROC offers customized services for various industries, including: banking and finance, retail, construction and development, fuel and energy, public/government authorities, manufacturing, oil and gas, telecommunications, and transportation sectors. CROC's largest customers include:- Banking and finance: Deutsche BankDeutsche BankDeutsche Bank AG is a global financial service company with its headquarters in Frankfurt, Germany. It employs more than 100,000 people in over 70 countries, and has a large presence in Europe, the Americas, Asia Pacific and the emerging markets...
, Raiffeisen Bank, SberbankSberbankSberbank Rossii is the largest bank in Russia and Eastern Europe. The company's headquarters are in Moscow and its history goes back to Cancrin's financial reform of 1841...
of Russia, Société GénéraleSociété GénéraleSociété Générale S.A. is a large European Bank and a major Financial Services company that has a substantial global presence. Its registered office is on Boulevard Haussmann in the 9th arrondissement of Paris, while its head office is in the Tours Société Générale in the business district of La...
Group - Fuel and energy: Federal Grid Company of the Unified Energy SystemFGC UESFGC UES is the largest electricity transmission company grid in Russia.-History:RF Government Decree of 11 July 2001 № 526 "On Restructuring the Electric Power Russia" Unified Energy System of Russia was recognized as "national property and guarantee energy security of the state...
(FGC UESFGC UESFGC UES is the largest electricity transmission company grid in Russia.-History:RF Government Decree of 11 July 2001 № 526 "On Restructuring the Electric Power Russia" Unified Energy System of Russia was recognized as "national property and guarantee energy security of the state...
), System Operator of Unified Energy System (SO UES) - Oil and gas: TNK-BPTNK-BPTNK-BP is a major vertically integrated Russian oil company. It is Russia's third largest oil producer and among the ten largest private oil companies in the world. TNK-BP is Russia's third largest oil company in terms of reserves and crude oil production...
, LUKOILLUKoilLukoil/LUKoil ; ) is Russia's second largest oil company and its second largest producer of oil. In 2009, the company produced 97.615 million tons of oil; ....
-Inform, RosneftRosneftRosneft is an integrated oil company majority owned by the Government of Russia. Rosneft is headquartered in Moscow’s Balchug district near the Kremlin, across the Moskva river... - Automobile: BMWBMWBayerische Motoren Werke AG is a German automobile, motorcycle and engine manufacturing company founded in 1916. It also owns and produces the Mini marque, and is the parent company of Rolls-Royce Motor Cars. BMW produces motorcycles under BMW Motorrad and Husqvarna brands...
Russland Trading, Mercedes-BenzMercedes-BenzMercedes-Benz is a German manufacturer of automobiles, buses, coaches, and trucks. Mercedes-Benz is a division of its parent company, Daimler AG...
RUS, Volkswagen GroupVolkswagen GroupVolkswagen Group is a German multinational automobile manufacturing group. , Volkswagen was ranked as the world’s third largest motor vehicle manufacturer and Europe's largest....
Rus - Manufacturing: AlcoaAlcoaAlcoa Inc. is the world's third largest producer of aluminum, behind Rio Tinto Alcan and Rusal. From its operational headquarters in Pittsburgh, Pennsylvania, Alcoa conducts operations in 31 countries...
, British American TobaccoBritish American TobaccoBritish American Tobacco p.l.c. is a global tobacco company headquartered in London, United Kingdom. It is the world’s second largest quoted tobacco company by global market share , with a leading position in more than 50 countries and a presence in more than 180 countries...
Russia, GlaxoSmithKlineGlaxoSmithKlineGlaxoSmithKline plc is a global pharmaceutical, biologics, vaccines and consumer healthcare company headquartered in London, United Kingdom...
Group, Johnson & JohnsonJohnson & JohnsonJohnson & Johnson is an American multinational pharmaceutical, medical devices and consumer packaged goods manufacturer founded in 1886. Its common stock is a component of the Dow Jones Industrial Average and the company is listed among the Fortune 500....
, Kraft FoodsKraft FoodsKraft Foods Inc. is an American confectionery, food and beverage conglomerate. It markets many brands in more than 170 countries. 12 of its brands annually earn more than $1 billion worldwide: Cadbury, Jacobs, Kraft, LU, Maxwell House, Milka, Nabisco, Oscar Mayer, Philadelphia, Trident, Tang...
, Procter & GambleProcter & GambleProcter & Gamble is a Fortune 500 American multinational corporation headquartered in downtown Cincinnati, Ohio and manufactures a wide range of consumer goods....
, Sanofi Aventis - Retail: AuchanAuchanGroupe Auchan SA is a French international retail group and multinational corporation headquartered in Croix, France. It is one of the world's principal distribution groups with a presence in 12 countries and 175,000 employees....
, Metro Group - Telecom: Mobile TeleSystemsMobile TeleSystemsMTS is the largest mobile operator in Russia and CIS with over 102,4 million subscribers as of 31 December 2009.Having started in the Moscow license zone in 1994, МТS in 1997 received licenses for further areas and began expansion, later entering other countries of the CIS...
, VimpelCom, Tele2Tele2Tele2 AB is a major European telecommunications operator, with about 34 million customers in 11 countries. It serves as a fixed-line telephone operator, cable television provider, mobile phone operator and Internet service provider.- Overview :...
, YandexYandexYandex is a Russian IT company which operates the largest search engine in Russia and develops a number of Internet-based services and products. Yandex is ranked as 5-th world largest search engine... - Transportation and logistics: Transaero Airlines, DHL ExpressDHL ExpressDHL Express is a division of the German logistics company Deutsche Post providing international express mail services. DHL is a world market leader in sea and air mail....
, Maersk - Multiple Russian public authorities
Competence Center
CROC has operated its own Competence Center since 1993 to test hardware and software systems. It was established jointly with HP, IBMIBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
, Intel, Microsoft
Microsoft
Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions...
, Oracle Corporation
Oracle Corporation
Oracle Corporation is an American multinational computer technology corporation that specializes in developing and marketing hardware systems and enterprise software products – particularly database management systems...
, Sun Microsystems
Sun Microsystems
Sun Microsystems, Inc. was a company that sold :computers, computer components, :computer software, and :information technology services. Sun was founded on February 24, 1982...
, and EMC
EMC Corporation
EMC Corporation , a Financial Times Global 500, Fortune 500 and S&P 500 company, develops, delivers and supports information infrastructure and virtual infrastructure hardware, software, and services. EMC is headquartered in Hopkinton, Massachusetts, USA.Former Intel executive Richard Egan and his...
and comprises three research labs: information technology, computer systems and telecommunications. In 2009 CROC launched the first EMC Velocity2 Signature Solution Center in Russia and the CIS based on its Competence Center . CROC's EMC Velocity2 Signature Solution Center is designed for demonstration of consolidation, virtualization, backup, archiving, information recovery, and protection.
Licenses and Certifications
CROC possesses government licenses required to perform full range of activities related to IT infrastructure design, implementation and support in Russia. CROC's Quality Management SystemQuality management system
A quality management system can be expressed as the organizational structure, procedures, processes and resources needed to implement quality management.-Elements of a Quality Management System:# Organizational structure# Responsibilities# Methods...
has ISO 9001:2008 certificate from SGS
SGS
SGS is a three letter acronym that can stand for:* Serene Global Services Pvt.Ltd* Seattle Girls' School* SGS Industrial Services* SGS S.A.* Società Generale Semiconduttori - Aquila Tubi E Semiconduttori , later SGS Microelettronica, a former Italian company now merged into STMicroelectronics* Small...
. CROC’s Information Security Management
Information Security Management
Information security describes activities that relate to the protection of information and information infrastructure assets against the risks of loss, misuse, disclosure or damage...
and IT Service Management
IT Service Management
IT service management is a discipline for managing information technology systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction...
Systems are certified by the British Standards Institution and meet the requirements of ISO/IEC 27001:2005 and ISO/IEC 20000-1:2005 standards respectively .