Bus Reshaping Plan
Encyclopedia
The Bus Reshaping Plan of 1966 was a plan devised by the London Transport Board
London Transport Board
The London Transport Board was the organisation responsible for public transport in London, UK, and its environs from 1963-1969. In common with all London transport authorities from 1933 to 2000, the public name and operational brand of the organisation was London Transport.-History:The...

 for the reorganisation of bus routes in London
London
London is the capital city of :England and the :United Kingdom, the largest metropolitan area in the United Kingdom, and the largest urban zone in the European Union by most measures. Located on the River Thames, London has been a major settlement for two millennia, its history going back to its...

, England. The main features of the plan, which was to be rolled out over ten to fifteen years, were:
  • Introduction of one man operation (OMO) to address staff shortages and costs
  • Introduction of flat fare
    Flat rate
    A flat fee, also referred to as a flat rate or a linear rate, refers to a pricing structure that charges a single fixed fee for a service, regardless of usage. Rarely, it may refer to a rate that does not vary with usage or time of use...

     routes centred on outer hubs
  • A shortening of routes to improve reliability and ease scheduling
  • Long single deckers in place of double-decker
    Double-decker bus
    A double-decker bus is a bus that has two storeys or 'decks'. Global usage of this type of bus is more common in outer touring than in its intra-urban transportion role. Double-decker buses are also commonly found in certain parts of Europe, Asia, and former British colonies and protectorates...

    s


The plan began to be implemented in September 1968, but immediately proved problematic: the public disliked the changes, the new vehicles - "Merlin"
AEC Swift
The AEC Swift was a rear-engined single-deck bus chassis built by AEC between 1964 and 1974. The chassis design was closely related to the Leyland Panther...

s - were found to be unsuitable, and it was difficult to find available land for the proposed suburban transport interchanges. By 1973 the plan had effectively been abandoned, with a decision to retain crew operation and to dispose of the Merlins.

Chambers Report

By the early 1950s the London Transport Executive
London Transport Executive
The London Transport Executive was the organisation responsible for public transport in the Greater London area, UK, between 1948-1962. In common with all London transport authorities from 1933 to 2000, the public name and operational brand of the organisation was London Transport.-Creation:On 1...

 was experiencing difficulty in providing bus services in the capital. The reliability of services was declining as an increase in private motor traffic was causing congestion. At the same time, industrial relations in the organisation were poor, and the retention and recruitment of staff was difficult. The issue of London's public transport had become one of interest to national politicians, and two committees of inquiry had been appointed to investigate the matter. The Chambers Committee, chaired by S P Chambers, deputy chairman of ICI
Imperial Chemical Industries
Imperial Chemical Industries was a British chemical company, taken over by AkzoNobel, a Dutch conglomerate, one of the largest chemical producers in the world. In its heyday, ICI was the largest manufacturing company in the British Empire, and commonly regarded as a "bellwether of the British...

 was appointed by the Minister of Transport and Civil Aviation
Secretary of State for Transport
The Secretary of State for Transport is the member of the cabinet responsible for the British Department for Transport. The role has had a high turnover as new appointments are blamed for the failures of decades of their predecessors...

, Alan Lennox-Boyd
Alan Lennox-Boyd, 1st Viscount Boyd of Merton
Alan Tindal Lennox-Boyd, 1st Viscount Boyd of Merton, CH, PC, DL was a British Conservative politician.-Background, education and military service:...

 in April 1953. The emphasis of the committee's work was to find ways of reducing costs "with a view to ascertaining what practical measures can be taken... in order to secure greater efficiency or economy". The committee delivered its report in February 1955, and recommended only limited changes to bus services. The London Transport Executive
London Transport Executive
The London Transport Executive was the organisation responsible for public transport in the Greater London area, UK, between 1948-1962. In common with all London transport authorities from 1933 to 2000, the public name and operational brand of the organisation was London Transport.-Creation:On 1...

 had forcefully made the case for the wholesale introduction of one man operation, but the committee rejected this option. Indeed, they felt that it would be impractical in much of central London, and would in fact lead to serious delays and a reduction in service efficiency. Instead they suggested that only some routes in the Country Area should be converted to OMO. Flat Fares were also examined, but were felt to be inappropriate in most areas of London. One idea explored by the committee was the "Wheel Plan", suggested by the Greater London Chambers of Commerce
Chamber of commerce
A chamber of commerce is a form of business network, e.g., a local organization of businesses whose goal is to further the interests of businesses. Business owners in towns and cities form these local societies to advocate on behalf of the business community...

. This would divide bus services in London into two groups: radial services in the suburbs, terminating at the edge of the central area; and a separate system of central London bus routes. Passengers moving from the radial services to the central routes would be required to change buses at a number of interchanges at the edge of the central area. The committee found that the Wheel Plan did not reflect the actual traffic patterns, and that it would cause unnecessary hardship and expense to passengers. One innovation that the committee did suggest was the provision of special services in peak hours where there were very heavy traffic flows such as to and from the mainline railway termini. Dedicated "standee" vehicles would be used, which would have a much higher passenger capacity than conventional seated buses.

The Chambers Committee had no powers to compel the London Transport Executive to carry out their recommendations, while the Transport and General Workers Union refused to co-operate. Instead, management attempted to press ahead with conversion of routes to driver-only operation. This met with little success, and in spite of the union recommending acceptance of the changes in exchange for a bonus scheme, it was rejected by the membership in 1959.

Phelps Brown Report

By the early 1960s, the problems of the previous decade of traffic congestion and recruitment difficulties had intensified. In late 1962 the LTE ordered 33 front entrance Leyland Atlantean
Leyland Atlantean
The Leyland Atlantean is a model of double-decker bus built by Leyland in the United Kingdom from 1958 to 1986....

s suitable for ome man operation. In addition 6 standee buses were ordered for an experimental central area service as recommended by the Chambers Committee. On 1 January 1963 the London Transport Board
London Transport Board
The London Transport Board was the organisation responsible for public transport in London, UK, and its environs from 1963-1969. In common with all London transport authorities from 1933 to 2000, the public name and operational brand of the organisation was London Transport.-History:The...

 replaced the executive, and entered negotiations with the unions to introduce a programme of service reforms. The union countered by submitting a claim for increased pay and a reduced working week, and by October 1963 had instituted a ban on overtime and rest day working. In November 1963, in an attempt to break the deadlock, the Minister of Labour
Secretary of State for Employment
The Secretary of State for Employment was a position in the Cabinet of the United Kingdom. In 1995 it was merged with Secretary of State for Education to make the Secretary of State for Education and Employment...

, Joseph Godber
Joseph Godber
Joseph Bradshaw Godber, Baron Godber of Willington PC was a British Conservative Party politician and cabinet minister.-Background:...

, announced that Professor Henry Phelps Brown
Henry Phelps Brown
Professor Sir Henry Phelps Brown was a prominent British economist.-Biography:Phelps Brown was born in Calne, Wiltshire and studied at The Taunton Academy before attending Wadham College at Oxford University to study first history and then economics.-Career:Directly following completion of his...

 of the London School of Economics
London School of Economics
The London School of Economics and Political Science is a public research university specialised in the social sciences located in London, United Kingdom, and a constituent college of the federal University of London...

 would head a commission of inquiry. The commission's terms of reference allowed them to review the pay and conditions of bus drivers and conductors in light of manpower requirements and working and operating conditions in London traffic. In making their report they were to pay "due regard to the possibilities of increasing the efficiency of London Transport's road services". The committee made an interim report on 12 December recommending new rates of pay, which was rapidly implemented, leading to the ending of the overtime ban. The final report of the committee was issued in April 1964. The report led to an agreement for:
  1. The operation of larger buses with more seats, with experimental introduction of front entrance vehicles
  2. Extension of one man operation to suburban areas, and conversion of some country double deck routes to OMO using front entrance buses
  3. Introduction of standee services as recommended by the Chambers Committee, with flat fares and automatic fare collecting equipment


Following the agreement, the board brought small numbers of front entrance Daimler Fleetline
Daimler Fleetline
The Daimler Fleetline is a rear-engined double-decker bus chassis built between 1960 and 1973 in Coventry, Warwickshire, England, and from 1973 until 1980 in Farington, Lancashire, England. However, the last complete vehicle did not enter service until 1983...

s (XF Class) and Leyland Atlanteans (XA class) with the intention of carrying out trials of one man operation.

Red Arrow 500

On 18 April 1966 the first central area "standee" was introduced. "Red Arrow
Red Arrow (bus)
Red Arrow was branding given to two current and several former London bus limited stop routes used as high frequency commuter services in central London...

" Service 500 was a Monday-Friday service linking Victoria station to Park Lane
Park Lane (road)
Park Lane is a major road in the City of Westminster, in Central London.-History:Originally a country lane running north-south along what is now the eastern boundary of Hyde Park, it became a fashionable residential address from the eighteenth century onwards, offering both views across Hyde Park...

 in peak hours and to the shopping district of Oxford Street
Oxford Street
Oxford Street is a major thoroughfare in the City of Westminster in the West End of London, United Kingdom. It is Europe's busiest shopping street, as well as its most dense, and currently has approximately 300 shops. The street was formerly part of the London-Oxford road which began at Newgate,...

 in off peak hours. In a break from tradition, the new buses were not designed specifically for London use, but were based on an existing manufacturer's model. The vehicles chosen were rear-engined 36 feet (11 m) long AEC Swifts, which London Transport christened Merlins. These wore a special red and flake grey livery, and had a standing area for 48 passengers and a raised seating area at the rear for 25 passengers. Passengers entered by the front doors, where there twin coin-operated turnstyles (known as "passimeters"), with a flat fare of sixpence.

The Plan

Following the success of the first Red Arrow route, the board completed the drafting of the Reshaping Plan. It was launched by at a press conference on 14 September 1966 by Maurice Holmes
Maurice Holmes (barrister)
Sir Maurice Andrew Holmes was a barrister and Chairman of the London Transport Board from 1965 to 1969.Holmes attended Felsted School, Essex....

, chairman of the London Transport Board. Describing the plan as a "drastic recasting" of bus services, Holmes explained that the new system could not be brought in "overnight", but would take between 10 and 15 years to complete. Anthony Bull
Anthony Bull
Anthony Bull CBE CStJ was a British transport engineer and was president of the Institute of Transport.-Background and education:...

, vice chairman of the board, explained that passengers would be able to buy books of tickets in advance. Purchasers of these "stored fares" would enjoy a substantial discount.

The six main proposals in the plan were:
  1. Principal trunk routes from the suburbs to the centre were to remain operated by rear entrance double deck buses with open platforms and conductors in the medium term. A number of routes were to be shortened to counteract the effects of congestion, and thus improve control over running times.
  2. Extension of the Red Arrow system of standee buses in the West End
    West End of London
    The West End of London is an area of central London, containing many of the city's major tourist attractions, shops, businesses, government buildings, and entertainment . Use of the term began in the early 19th century to describe fashionable areas to the west of Charing Cross...

     and City
    City of London
    The City of London is a small area within Greater London, England. It is the historic core of London around which the modern conurbation grew and has held city status since time immemorial. The City’s boundaries have remained almost unchanged since the Middle Ages, and it is now only a tiny part of...

    . A map of possible routes was produced.
  3. About forty suburban centres were to have local flat fare networks of short-distance routes. These "satellite" routes were also to act as feeders to the Underground stations and trunk routes. They were to be operated by single deck buses.
  4. Suburban routes not suitable for flat fare networks were to retain a "graduated" fare system. They would gradually be converted to one man operated single-deck buses.
  5. Services in the country (green) area were to be largely unaffected, although OMO was to be introduced where practical.
  6. Green Line Coaches
    Green Line Coaches
    Green Line is a commuter coach brand in the Home Counties of England. It is owned by the Arriva group.Green Line has its origin in the network of coach services established by the London General Omnibus Company in the 1920s and 1930s...

     were to continue to operate express services, which were to offer improved connections.


The board published an 18 page brochure explaining the plan, and giving the statistics behind it. This showed that 45.5% of journeys made were less than one mile, 32.2% were between 1 and 2 miles, 12.1% were between 2 and 3 miles, 5.1% were between 3 and 4 miles and 5.1% were of 4 miles and over. The document also identified the different types of journey made.

Surburban Satellite Routes

Early drafts of the plan identified 38 suburban hubs where flat fare networks could be established. A new system of numbering was to be used for the networks, with two prefix letters identifying the geographical location. The number of centres was reduced to 36 in the final plan by the exclusion of Barnet
Barnet
High Barnet or Chipping Barnet is a place in the London Borough of Barnet, North London, England. It is a suburban development built around a twelfth-century settlement and is located north north-west of Charing Cross. Its name is often abbreviated to Barnet, which is also the name of the London...

 and East Ham
East Ham
East Ham is a suburban district of London, England, and part of the London Borough of Newham. It is a built-up district located 8 miles east-northeast of Charing Cross...

. Each centre was allocated up to ten route numbers prefixed by a single letter.
  • A1–A10: Waltham Cross
    Waltham Cross
    Waltham Cross is the most southeasterly town in Hertfordshire, England. It is 12 miles from the City of London and immediately north of the M25 motorway, forming part of the Greater London Urban Area and London commuter belt. Part of Waltham Cross is located within Greater London.-Geography:It is...

  • B1–B10: Bromley
    Bromley
    Bromley is a large suburban town in south east London, England and the administrative headquarters of the London Borough of Bromley. It was historically a market town, and prior to 1963 was in the county of Kent and formed the administrative centre of the Municipal Borough of Bromley...

  • B11–B20: Barking
    Barking
    Barking is a suburban town in the London Borough of Barking and Dagenham, in East London, England. A retail and commercial centre situated in the west of the borough, it lies east of Charing Cross. Barking was in the historic county of Essex until it was absorbed by Greater London. The area is...

  • B21–B30: Brixton
    Brixton
    Brixton is a district in the London Borough of Lambeth in south London, England. It is south south-east of Charing Cross. The area is identified in the London Plan as one of 35 major centres in Greater London....

  • B1–C10: Croydon
    Croydon
    Croydon is a town in South London, England, located within the London Borough of Croydon to which it gives its name. It is situated south of Charing Cross...

  • C11–C20: Camden Town
    Camden Town
    -Economy:In recent years, entertainment-related businesses and a Holiday Inn have moved into the area. A number of retail and food chain outlets have replaced independent shops driven out by high rents and redevelopment. Restaurants have thrived, with the variety of culinary traditions found in...

  • C21–C30: Camberwell
    Camberwell
    Camberwell is a district of south London, England, and forms part of the London Borough of Southwark. It is a built-up inner city district located southeast of Charing Cross. To the west it has a boundary with the London Borough of Lambeth.-Toponymy:...

  • E1–E10: Ealing
    Ealing
    Ealing is a suburban area of west London, England and the administrative centre of the London Borough of Ealing. It is located west of Charing Cross and around from the City of London. It is one of the major metropolitan centres identified in the London Plan. It was historically a rural village...

  • E11–E20: Enfield
  • E21–E30: Edgware
    Edgware
    Edgware is an area in London, situated north-northwest of Charing Cross. It forms part of both the London Borough of Barnet and the London Borough of Harrow. The area is identified in the London Plan as one of 35 major centres in Greater London....

  • E31–E40: Eltham
  • E41–E50: Edmonton
    Edmonton, London
    Edmonton is an area in the east of the London Borough of Enfield, England, north-north-east of Charing Cross. It has a long history as a settlement distinct from Enfield.-Location:...

  • F–F10: Walthamstow
    Walthamstow
    Walthamstow is a district of northeast London, England, located in the London Borough of Waltham Forest. It is situated north-east of Charing Cross...

  • G1–G10: Golders Green
    Golders Green
    Golders Green is an area in the London Borough of Barnet in London, England. Although having some earlier history, it is essentially a 19th century suburban development situated about 5.3 miles north west of Charing Cross and centred on the crossroads of Golders Green Road and Finchley Road.In the...

  • H1–H10: Harrow
    Harrow, London
    Harrow is an area in the London Borough of Harrow, northwest London, United Kingdom. It is a suburban area and is situated 12.2 miles northwest of Charing Cross...

  • H11–H20: Hackney
    Hackney Central
    Hackney Central is the central district of the London Borough of Hackney in London, England. It comprises the area roughly surrounding, and extending north from Mare Street. It is situated north east of Charing Cross...

  • H21–H30: Highgate
    Highgate
    Highgate is an area of North London on the north-eastern corner of Hampstead Heath.Highgate is one of the most expensive London suburbs in which to live. It has an active conservation body, the Highgate Society, to protect its character....

  • H31–H40: Harlesden
    Harlesden
    Harlesden is an area in the London Borough of Brent, northwest London, UK. Its main focal point is the Jubilee Clock which commemorates Queen Victoria's Golden Jubilee....

  • H41–H50: Hounslow
    Hounslow
    Hounslow is the principal town in the London Borough of Hounslow. It is a suburban development situated 10.6 miles west south-west of Charing Cross. It forms a post town in the TW postcode area.-Etymology:...

  • K1–K10: Kingston
    Kingston upon Thames
    Kingston upon Thames is the principal settlement of the Royal Borough of Kingston upon Thames in southwest London. It was the ancient market town where Saxon kings were crowned and is now a suburb situated south west of Charing Cross. It is one of the major metropolitan centres identified in the...

  • L1–L10: Ilford
    Ilford
    Ilford is a large cosmopolitan town in East London, England and the administrative headquarters of the London Borough of Redbridge. It is located northeast of Charing Cross and is one of the major metropolitan centres identified in the London Plan. It forms a significant commercial and retail...

  • L11–L20: Lewisham
    Lewisham
    Lewisham is a district in South London, England, located in the London Borough of Lewisham. It is situated south-east of Charing Cross. The area is identified in the London Plan as one of 35 major centres in Greater London.-History:...

  • M1–M10: Morden
    Morden
    Morden is a district in the London Borough of Merton. It is located approximately South-southwest of central London between Merton Park , Mitcham , Sutton and Worcester Park .- Origin of name :...

  • P1–P10: Peckham
    Peckham
    Peckham is a district in south London, England, located in the London Borough of Southwark. It is situated south-east of Charing Cross. The area is identified in the London Plan as one of 35 major centres in Greater London...

  • P11–P20: Putney
    Putney
    Putney is a district in south-west London, England, located in the London Borough of Wandsworth. It is situated south-west of Charing Cross. The area is identified in the London Plan as one of 35 major centres in Greater London....

  • P31–P40: Poplar
    Poplar
    Populus is a genus of 25–35 species of deciduous flowering plants in the family Salicaceae, native to most of the Northern Hemisphere. English names variously applied to different species include poplar , aspen, and cottonwood....

  • R1–R10: Romford
    Romford
    Romford is a large suburban town in north east London, England and the administrative headquarters of the London Borough of Havering. It is located northeast of Charing Cross and is one of the major metropolitan centres identified in the London Plan...

  • R11–R20: Richmond
  • S1–S10: Shepherds Bush
  • S11–S20: Stratford
    Stratford, London
    Stratford is a place in the London Borough of Newham, England. It is located east northeast of Charing Cross and is one of the major centres identified in the London Plan. It was historically an agrarian settlement in the ancient parish of West Ham, which transformed into an industrial suburb...

  • S21–S30: Sutton
    Sutton, London
    Sutton is a large suburban town in southwest London, England, and the administrative headquarters of the London Borough of Sutton. It is located south-southwest of Charing Cross and is one of the major metropolitan centres identified in the London Plan. The town was connected to central London by...

  • S31–S40: Streatham
    Streatham
    Streatham is a district in Surrey, England, located in the London Borough of Lambeth. It is situated south of Charing Cross. The area is identified in the London Plan as one of 35 major centres in Greater London.-History:...

  • U1–U10: Uxbridge
    Uxbridge
    Uxbridge is a large town located in north west London, England and is the administrative headquarters of the London Borough of Hillingdon. It forms part of the ceremonial county of Greater London. It is located west-northwest of Charing Cross and is one of the major metropolitan centres...

  • W1–W10: Wood Green
    Wood Green
    Wood Green is a district in north London, England, located in the London Borough of Haringey. It is situated north of Charing Cross. The area is identified in the London Plan as one of the metropolitan centres in Greater London.-History:...

  • W11–W20: Woolwich
    Woolwich
    Woolwich is a district in south London, England, located in the London Borough of Greenwich. The area is identified in the London Plan as one of 35 major centres in Greater London.Woolwich formed part of Kent until 1889 when the County of London was created...

  • W21–W30: Wembley
    Wembley
    Wembley is an area of northwest London, England, and part of the London Borough of Brent. It is home to the famous Wembley Stadium and Wembley Arena...



Preparation and delay

Following the publication of the plan, orders were made for the new buses. It was calculated that 450 new buses would be needed per annum. As there was insufficient time to design a bus specifically for London Transport, it was decided to standardise on the 36 feet (11 m) Merlin that had been used for the pioneer Red Arrow service. The long single deck vehicles were able to carry as many passengers as the 22 feet (6.7 m) long RT double deckers they were to replace. The buses for the satellite suburban services were fitted with automatic fare collecting equipment developed jointly by London Transport and Setright
Setright Machine
A Setright Machine is a machine operated by a conductor or guard for issuing bus tickets from a blank paper roll.- Technology :A Setright can print any value and could easily deal with changes in fares...

 Registers. There were two consoles on each bus, situated between the front wheel arches. Although there were to be flat fares on the new routes the machines also had to allow for reduced child fares, and accepted 3d, 6d and one shilling
Shilling
The shilling is a unit of currency used in some current and former British Commonwealth countries. The word shilling comes from scilling, an accounting term that dates back to Anglo-Saxon times where it was deemed to be the value of a cow in Kent or a sheep elsewhere. The word is thought to derive...

 coins. One of the two machines also had a slot to accept pre-paid tickets, although this facility was never used.

The initial order placed in 1966 was for 450 Merlins. They were for delivery in 1968, and were to be allocated as follows: 28 for Red Arrow routes, 253 for suburban flat fare networks, 75 for country town services and 94 for conventional OMO services. Negotiations with the unions began in 1967, while detailed planning of the first route changes was carried out. In July 1966 the government published a white paper
White paper
A white paper is an authoritative report or guide that helps solve a problem. White papers are used to educate readers and help people make decisions, and are often requested and used in politics, policy, business, and technical fields. In commercial use, the term has also come to refer to...

 (Transport Policy Cmnd.3057) outlining future legislation. The Transport Bill was finally introduced to the Commons late in 1967 and included two financial aids for bus operators: a 25% grant for the purchase of new buses suitable for OMO, and a 75% grant for new interchange infrastructure. Enacted as the Transport Act 1968
Transport Act 1968
The Transport Act 1968 was an Act of the Parliament of the United Kingdom. The main provisions made changes to the structure of nationally owned bus companies, created passenger transport authorities and executives to take over public transport in large conurbations.-National Bus Company:The Act...

, the legislation provided that only vehicles registered after 1 August 1968 would qualify for the "New Bus Grant". Accordingly as the Merlins were delivered they were not placed into service, but into storage, mostly in the open air. The summer of 1968 was a wet one, and the prolonged storage of the buses was to lead to corrosion and problems with their electrical systems.

September 1968

The first phase of the plan came into effect on 7 September 1968 as follows:
  • Seven additional Red Arrow services were introduced, numbered 501–507. They served Waterloo, Victoria, Liverpool Street
    Liverpool Street station
    Liverpool Street railway station, also known as London Liverpool Street or simply Liverpool Street, is both a central London railway terminus and a connected London Underground station in the north-eastern corner of the City of London, England...

    , Charing Cross
    Charing Cross railway station
    Charing Cross railway station, also known as London Charing Cross, is a central London railway terminus in the City of Westminster, England. It is one of 18 stations managed by Network Rail, and trains serving it are operated by Southeastern...

     and Marylebone
    Marylebone station
    Marylebone station , also known as London Marylebone, is a central London railway terminus and London Underground complex. It stands midway between the mainline stations at Euston and Paddington, about 1 mile from each...

     stations. The only mainline terminus not served was London Bridge
    London Bridge station
    London Bridge railway station is a central London railway terminus and London Underground complex in the London Borough of Southwark, occupying a large area on two levels immediately south-east of London Bridge and 1.6 miles east of Charing Cross. It is one of the oldest railway stations in the...

    , due to construction works and congestion in the area. A number of existing double deck routes which entered central London were shortened as a result.
  • A flat fare "satellite" network of six routes (W1–W6) based on Wood Green
    Wood Green
    Wood Green is a district in north London, England, located in the London Borough of Haringey. It is situated north of Charing Cross. The area is identified in the London Plan as one of the metropolitan centres in Greater London.-History:...

    , and the consequent withdrawal or shortening of conventional routes in the area.
  • Recasting of services in the Walthamstow
    Walthamstow
    Walthamstow is a district of northeast London, England, located in the London Borough of Waltham Forest. It is situated north-east of Charing Cross...

     area, with the new Walthamstow Central station
    Walthamstow Central station
    Walthamstow Central is a London Underground and commuter rail station. It is the terminus of the Victoria line, and is on the branch of the London commuter rail network operated by National Express East Anglia...

     on the new Victoria Line
    Victoria Line
    The Victoria line is a deep-level London Underground line running from the south to the north-east of London. It is coloured light blue on the Tube map...

     as the hub. Seven new routes were created, and 19 existing ones altered. Of the 45 new buses introduced to the area, 15 were flat fare "standees" and 30 were 50 seater OMO with graduated fares.
  • There were also some changes to services in the Potters Bar
    Potters Bar
    Potters Bar is a town in the Hertsmere borough of Hertfordshire, England, located north of Central London. In 2001 it had a population of 21,618....

    , Hampstead
    Hampstead
    Hampstead is an area of London, England, north-west of Charing Cross. Part of the London Borough of Camden in Inner London, it is known for its intellectual, liberal, artistic, musical and literary associations and for Hampstead Heath, a large, hilly expanse of parkland...

    , Richmond and Kingston
    Kingston upon Thames
    Kingston upon Thames is the principal settlement of the Royal Borough of Kingston upon Thames in southwest London. It was the ancient market town where Saxon kings were crowned and is now a suburb situated south west of Charing Cross. It is one of the major metropolitan centres identified in the...

     areas using existing vehicles.

October 1968

The second phase of reshaping was carried out on 26 October 1968, and affected a number of routes in south east London. No new flat fare networks were created, but a number of existing routes were converted to OMO, and altered or shortened. Engineering works on the Blackwall Tunnel
Blackwall Tunnel
The Blackwall Tunnel is a pair of road tunnels underneath the River Thames in east London, linking the London Borough of Tower Hamlets with the London Borough of Greenwich, and part of the A102 road. The northern portal lies just south of the East India Dock Road in Blackwall; the southern...

 meant it was no longer accessible to double deckers, and Merlins were introduced as a consequence.

November 1968

On 23 November Merlins were introduced to the country area for the first time, with routes 305 and 305A from Uxbridge, and 430 from Reigate
Reigate
Reigate is a historic market town in Surrey, England, at the foot of the North Downs, and in the London commuter belt. It is one of the main constituents of the Borough of Reigate and Banstead...

 converting to OMO. The country buses did not have turnstiles, but used "autofare" ticket machines, which issued tickets to different values. Five Green Line routes converted to OMO on the same date. On 30 November a flat fare network serving Ealing Broadway and Greenford
Greenford
Greenford is a large suburb in the London Borough of Ealing in west London, UK. It was historically an ancient parish in the former county of Middlesex. The most prominent landmarks in the suburb are the A40, a major dual-carriageway; Horsenden Hill, above sea level; the small Parish Church of...

 (E1–E3) was introduced, while two north London routes (143 and 242) were converted to single deck OMO.

Review of plan

At the end of 1968 London Transport carried out a review of the changes that had been introduced. While the Red Arrow routes had proven a success, it was clear that the remaining service and vehicle alterations were extremely unpopular with the travelling public. Hundreds of complaints had been received, and it was discovered that in most cases punctuality and reliability had actually worsened on the converted routes. Peak hour services suffered badly, failing to meet scheduled journey times. This was due to two factors: increased passenger boarding times (due to unfamiliarity with the fare collection system), and traffic congestion (the length of the buses prevented them from pulling into bus stops, forcing them to block the road). Off-peak bus users (especially elderly passengers and those with children or shopping)
on the suburban schemes also found the buses unsuitable due to the turnstiles. The complicated fare collection equipment chosen by the London Transport Board contrasted with the simpler systems successfully introduced by many bus operators outside the capital at the same time.

The experience of the 1968 changes led to some changes in vehicle orders for 1969. It was recognised that long single deckers had caused congestion, and that the flat fare system would not work in all cases. The inability of the passimeters to issue change also incovenienced passengers. In order to address the first problem, a number of front entrance double deck Daimler Fleetline
Daimler Fleetline
The Daimler Fleetline is a rear-engined double-decker bus chassis built between 1960 and 1973 in Coventry, Warwickshire, England, and from 1973 until 1980 in Farington, Lancashire, England. However, the last complete vehicle did not enter service until 1983...

s were ordered. On some of the new routes "coarsened" rather than flat fares were to be introduced. The vehicles for these services were to have "split entrances", with two passenger streams. An illuminated screen displayed the various fares from the stop, while a central bar divided the entrance into two doorways. Passengers who had the correct change were to pass to the right and use the coin operated entry gate, passengers who needed change were to use the left doorway and pay the driver.

February 1969

More country area routes were converted to OMO on 15 February. These were in the Hemel Hempstead
Hemel Hempstead
Hemel Hempstead is a town in Hertfordshire in the East of England, to the north west of London and part of the Greater London Urban Area. The population at the 2001 Census was 81,143 ....

 and Watford
Watford
Watford is a town and borough in Hertfordshire, England, situated northwest of central London and within the bounds of the M25 motorway. The borough is separated from Greater London to the south by the urbanised parish of Watford Rural in the Three Rivers District.Watford was created as an urban...

 areas. On the same day the remaining single deck Green Line services also became one man operated.

March 1969

March 15 saw more Autofare Merlins introduced to the country area garages: Crawley
Crawley
Crawley is a town and local government district with Borough status in West Sussex, England. It is south of Charing Cross, north of Brighton and Hove, and northeast of the county town of Chichester, covers an area of and had a population of 99,744 at the time of the 2001 Census.The area has...

, Dorking
Dorking
Dorking is a historic market town at the foot of the North Downs approximately south of London, in Surrey, England.- History and development :...

, Gravesend
Gravesend, Kent
Gravesend is a town in northwest Kent, England, on the south bank of the Thames, opposite Tilbury in Essex. It is the administrative town of the Borough of Gravesham and, because of its geographical position, has always had an important role to play in the history and communications of this part of...

, Harlow
Harlow
Harlow is a new town and local government district in Essex, England. It is located in the west of the county and on the border with Hertfordshire, on the Stort Valley, The town is near the M11 motorway and forms part of the London commuter belt.The district has a current population of 78,889...

 and Windsor
Windsor, Berkshire
Windsor is an affluent suburban town and unparished area in the Royal Borough of Windsor and Maidenhead in Berkshire, England. It is widely known as the site of Windsor Castle, one of the official residences of the British Royal Family....

 all received small numbers of the vehicle. A week later on 22 March a new Merlin-operated flat fare service (M1) was formed by the joining of parts of two existing services in the Morden
Morden
Morden is a district in the London Borough of Merton. It is located approximately South-southwest of central London between Merton Park , Mitcham , Sutton and Worcester Park .- Origin of name :...

 area.

May 1969

On 10 May conventional route 212 serving Muswell Hill
Muswell Hill
Muswell Hill is a suburb of north London, mostly in the London Borough of Haringey. It is situated about north of Charing Cross and around from the City of London. Muswell Hill is in the N10 postal district and mostly in the Hornsey and Wood Green parliamentary constituency.- History :The...

 and Finsbury Park
Finsbury Park
Finsbury Park is a 46 hectare public park in the London Borough of Haringey. Officially part of the London area of Harringay, it is also adjacent to Stroud Green, the Finsbury Park district and Manor House. It was one of the first of the great London parks laid out in the Victorian...

 was replaced by a new Merlin flat fare route, W7, as part of the Wood Green network. Bromley-based route 138 was converted to comnventional OMO on the same date.

June 1969

On 14 June route Route 20 in the Epping
Epping
Epping is a small market town and civil parish in the Epping Forest district of the County of Essex, England. It is located north-east of Loughton, south of Harlow and north-west of Brentwood....

 area was converted to Merlin OMO, at the same time absorbing route 20B. Alterations to the Red Arrow routes saw 505 reouted and a new route 508 linking Marylebone Station
Marylebone station
Marylebone station , also known as London Marylebone, is a central London railway terminus and London Underground complex. It stands midway between the mainline stations at Euston and Paddington, about 1 mile from each...

 with Central London
Central London
Central London is the innermost part of London, England. There is no official or commonly accepted definition of its area, but its characteristics are understood to include a high density built environment, high land values, an elevated daytime population and a concentration of regionally,...

 was introduced. Three routes were converted to flat fare: 272 in the Stratford area became S1, Enfield route 128 became W8 and Harrow route 230 became H1.

August 1969

On 23 August the first "split entrance" Merlins entered service experimentally on routes 110 and 111 based at Hounslow
Hounslow
Hounslow is the principal town in the London Borough of Hounslow. It is a suburban development situated 10.6 miles west south-west of Charing Cross. It forms a post town in the TW postcode area.-Etymology:...

 garage. At the same time Airport Express A1, running non-stop from Hounslow West station to Heathrow Airport for a flat fare of one shilling, was introduced. Barnet route 84 and south east London route 122A converted to Merlin OMO.

September 1969

With currency decimalisation
Decimal Day
Decimal Day was the day the United Kingdom and Ireland decimalised their currencies.-Old system:Under the old currency of pounds, shillings and pence, the pound was made up of 240 pence , with 12 pence in a shilling and 20 shillings in a...

 due in February 1971, it became necessary to replace the coin machines on the Red Arrow fleet as they only accepted sixpence pieces. The Red Arrow fleet was completely replaced on the night of 19 September partly by new vehicles and partly by existing buses transferred from suburban routes, each being equipped with newer coin machines that could accept decimal coinage in addition to 3d and 6d coins.

October 1969

With the opening of the third section of the Victoria Line
Victoria Line
The Victoria line is a deep-level London Underground line running from the south to the north-east of London. It is coloured light blue on the Tube map...

 on 25 October, a number of services in Central London were altered. North London routes 79 and 79A converted to Merlin OMO. A number of country services became OMO on Sundays. On 27 October a Red Arrow 509 from Victoria to Kensington serving the museums of South Kensington
South Kensington
South Kensington is a district in the Royal Borough of Kensington and Chelsea in London. It is a built-up area located 2.4 miles west south-west of Charing Cross....

.

November 1969

The first double deck route to become OMO was Route 233 serving the Roundshaw Estate
Roundshaw
Roundshaw is a housing estate and park in south Wallington on the eastern edge of the London Borough of Sutton. Grid Ref . It was built on part of the site of the former Croydon Airport, and occupying roughly the area on which once stood the buildings of the first Croydon Aerodrome which was...

 near Croydon. XA class Leyland Atlantean
Leyland Atlantean
The Leyland Atlantean is a model of double-decker bus built by Leyland in the United Kingdom from 1958 to 1986....

s were fitted with periscope
Periscope
A periscope is an instrument for observation from a concealed position. In its simplest form it consists of a tube with mirrors at each end set parallel to each other at a 45-degree angle....

s so that the driver could view the upper deck. The vehicles were fitted with Johnson fareboxes, a simpler system of fare collection than the autofare system fitted to the Merlins.

Problems with the Merlins

Apart from the electrical problems that effected the early Merlins, mechanical faults soon became apparent. Gearboxes, throttles and alternators all proved defective, while the 35 gallon fuel tanks were insufficient and buses sometimes ran out of fuel. The length of the chassis led to flexing and stress on the structure of the bodywork. The roof sections separated, the front domes became loose and cracks appeared around the windows, with windows occasionally falling out. Remedial work had to be carried out with strengthening straps and plates applied.

By March 1969 it had become clear that the Merlin was unsuited to use in London, and orders were placed for shorter (33 feet (10.1 m) long) single deck buses. These were again on AEC chassis, and London Transport adopted the Swift name for the shorter vehicles. The first batch of a new class of OMO double deck bus were also placed. These DMS double-deckers were originally dubbed Londoners by LT, a name that was quickly abandoned.

The final batch of Merlins were delivered in October 1969 bringing the total to 665, although they did not enter service until Spring 1970.

1970 – 1973: The Greater London Council and change of policy

On 1 January 1970 the Transport (London) Act 1969 came into effect. This replaced the London Transport Board with a London Transport Executive
London Transport Executive
The London Transport Executive was the organisation responsible for public transport in the Greater London area, UK, between 1948-1962. In common with all London transport authorities from 1933 to 2000, the public name and operational brand of the organisation was London Transport.-Creation:On 1...

 (LTE) under the financial control of the Greater London Council
Greater London Council
The Greater London Council was the top-tier local government administrative body for Greater London from 1965 to 1986. It replaced the earlier London County Council which had covered a much smaller area...

 (GLC). London Transport's green-liveried country area bus services passed to a new company, London Country Bus Services
London Country Bus Services
London Country Bus Services was a bus company that operated in South East England from 1969 until split up and sold in 1986 under Margaret Thatcher's government's bus deregulation scheme.-Creation:...

, a subsidiary of the nationalised National Bus Company.

As the LTE took over the shorter Swift buses were in the course of delivery, with the first examples entering service on 24 January on routes 160 and 160A in the Eltham area replacing RT double-deckers. In spite of being shorter than the Merlins, the new vehicles were unable to a make a sharp left turn from Eltham Hill. The buses had to be diverted until Greenwich Council
London Borough of Greenwich
The London Borough of Greenwich is an Inner London borough in south-east London, England. Taking its name from the historic town of Greenwich, the present borough was formed in 1965 by the amalgamation of the former area of the Metropolitan Borough of Greenwich with part of the Metropolitan...

 made alterations to the corner, leading to complaints from passengers. The buses were also too long to be turned at Lower Sydenham railway station
Lower Sydenham railway station
Lower Sydenham railway station is just to the north of the boundary between the London Borough of Lewisham and the London Borough of Bromley in south east London, in Travelcard Zone 4...

, having instead to reverse to the stop.

Reversal of policy

More Swifts went into service in North West London in June 1970, displacing double-deck vehicles. By this time, it was necessary for the LTE to place orders for buses to be delivered in 1972. The Swifts had proved to be little better than the Merlins, and it was decided that all future deliveries were to be double-deck. The first of the DMS double deckers entered service on 2 January 1971, the first of a batch of 1600 delivered throughout 1971 and 1972.

In 1972, following reliability problems with services converted to OMO and flat fare, the LTE initiated a survey to examine the desirability of continuing the conversion programme on busy central London routes. The "Bus Operations Special Survey" or BOSS took six months to complete, and came to a clear conclusion that the busier routes could not practically be converted from crew operation. Boarding times would more than double, leading to longer journey times. This in turn would lead to loss of passenger traffic, necessitating an increase in the flat fare, leading to further loss of custom. Under the original reshaping plan, much of the Routemaster
Routemaster
The AEC Routemaster is a model of double-decker bus that was built by Associated Equipment Company in 1954 and produced until 1968. Primarily front-engined, rear open-platform buses, a small number of variants were produced with doors and/or front entrances...

 fleet were due for withdrawal by 1975. It was now decided to continue their use indefinitely, and some of the new DMS double-deckers would now also be crew operated.

Disposal of the Merlins

By early 1973 the certificates of fitness of the 16 earliest Merlins were due to expire, requiring them to be overhauled. In the event only one (MBS 4) was completed, the overhaul taking 8 months to complete. Such was the cost of the refit, that it was decided to withdraw the remainder of the batch. In the meantime the Merlins had started to display serious mechanical problems, with oil spillage onto the roads leading to complaints from local authorities and the Metropolitan Police
Metropolitan police
Metropolitan Police is a generic title for the municipal police force for a major metropolitan area, and it may be part of the official title of the force...

. In August 1973 the GLC gave the LTE permission to withdraw the Merlins five years early, and to replace them with new double-deckers.

Postscript

After 1973 OMO was introduced to routes in a piecemeal fashion. By 1977 nearly all the Merlins had been withdrawn with the exception of the Red Arrow vehicles. In that year the LTE received sanction to replace them with Leyland National
Leyland National
The Leyland National is a British single-deck bus built in large quantities between 1972 and 1985. It was developed as a joint project between two UK nationalised industries - the National Bus Company and British Leyland. Buses were constructed at a specially built factory at the Lillyhall...

s. The next comprehensive plan for reforming London's bus services - "BusPlan 78" - was announced following the 1977 local elections
United Kingdom local elections, 1977
Local elections were held in the United Kingdom in 1977. The results were a major mid-term setback for the Labour government, and the Conservatives comprehensively regained control of the Greater London Council with 64 seats against Labour's 28....

, when the Conservative Party
Conservative Party (UK)
The Conservative Party, formally the Conservative and Unionist Party, is a centre-right political party in the United Kingdom that adheres to the philosophies of conservatism and British unionism. It is the largest political party in the UK, and is currently the largest single party in the House...

took control of the GLC.
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