Cultural competence
Encyclopedia
Cultural competence refers to an ability to interact effectively with people of different cultures, particularly in the context of human resources
Human resources
Human resources is a term used to describe the individuals who make up the workforce of an organization, although it is also applied in labor economics to, for example, business sectors or even whole nations...

, non-profit organization
Non-profit organization
Nonprofit organization is neither a legal nor technical definition but generally refers to an organization that uses surplus revenues to achieve its goals, rather than distributing them as profit or dividends...

s, and government agencies whose employees work with persons from different cultural/ethnic backgrounds.

Cultural competence comprises four components: (a) Awareness of one's own cultural worldview, (b) Attitude towards cultural differences, (c) Knowledge of different cultural practices and worldviews, and (d) cross-cultural skills. Developing cultural competence results in an ability to understand, communicate with, and effectively interact with people across cultures.

Background

To understand cultural competence, it is important to grasp the full meaning of the word "culture" first. According to Chamberlain (2005), culture represents "the values, norms, and traditions that affect how individuals of a particular group perceive, think, interact, behave, and make judgments about their world" (p. 197). Taylor (1996) defined culture as, "an integrated pattern of human behavior including thought, communication, ways of interacting, roles and relationships, and expected behaviors, beliefs, values,practices and customs." Nine-Curt (1984) qualified culture as, "The bearer of human wisdom that includes a wealth of human behaviors, beliefs, attitudes, values and experiences of immense worth. It also carries things that are offensive to a person's dignity and well being, and certainly to others whose cultural framework is different."

Cultural competence may also be associated with diversity
Multiculturalism
Multiculturalism is the appreciation, acceptance or promotion of multiple cultures, applied to the demographic make-up of a specific place, usually at the organizational level, e.g...

and from an organizational communication perspective, a diverse culture. Diversity must be prevalent and valued before one may be considered culturally competent or diversity competent organization. The term diversity has evolved to include concepts focusing on organizational culture and the intersections of power, structure, and communication all of which may contribute to diversity initiatives or potentially impede them. Diversity initiatives are typically part of a more human resources management approach which not only seeks employee input but also values it; differences are recognized as a uniting component rather than a separating one. Since diversity is an ambiguous term grounded in context, it does not necessarily mean the same thing to all the people all the time. Diversity encourages the process of including the perspectives of under-represented, non-dominant groups in organizations to ensure they have a voice (Orbe & Spellers, 2005); however, Von Bergen, Soper, & Foster(2002) argue that the dominant group must also be part of the diversity initiative or an “us versus them” mentality becomes entrenched in the organization impeding the effectiveness of any diversity initiative, thereby delegitimizing it.

While a few individuals seem to be born with cultural competence, the rest of us have had to put considerable effort into developing it. This means examining our biases and prejudices, developing cross-cultural skills, searching for role models, and spending as much time as possible with other people who share a passion for cultural competence.
The term multicultural competence surfaced in a mental health publication by psychologist Paul Pedersen (1988) at least a decade before the term cultural competence became popular. Most of the definitions of cultural competence shared among diversity professionals come from the healthcare industry. Their perspective is useful in the broader context of diversity work.

Consider the following definitions:
  • A set of congruent behaviors, attitudes and policies that come together as a system, agency or among professionals and enable that system, agency or those professionals to work effectively in cross-cultural situations.

  • Cultural competence requires that organizations have a defined set of values and principles, and demonstrate behaviors, attitudes, policies, and structures that enable them to work effectively cross-culturally.

  • Cultural competence is defined simply as the level of knowledge-based skills required to provide effective clinical care to patients from a particular ethnic or racial group.

  • Cultural competence is a developmental process that evolves over an extended period. Both individuals and organizations are at various levels of awareness, knowledge and skills along the cultural competence continuum.


It is not surprising that the healthcare profession was the first to promote cultural competence. A poor diagnosis due to lack of cultural understanding, for example, can have fatal consequences, especially in medical service delivery. Cultural incompetence in the business community can damage an individual’s self esteem and career, but the unobservable psychological impact on the victims can go largely unnoticed until the threat of a class action suit brings them to light.

Notice that some definitions emphasize the knowledge and skills needed to interact with people of different cultures, while others focus on attitudes. A few definitions attribute cultural competence or a lack thereof to policies and organizations. It’s easy to see how working with terms that vary in definition can be tricky.

Can you even measure something like cultural competence? In an attempt to offer solutions for developing cultural competence, Diversity Training University International (DTUI) isolated four cognitive components: (a) Awareness, (b) Attitude, (c) Knowledge, and (d) Skills.
  • Awareness. Awareness is consciousness of one's personal reactions to people who are different. A police officer who recognizes that he profiles people who look like they are from Mexico as "illegal aliens" has cultural awareness of his reactions to this group of people.

  • Attitude. Paul Pedersen’s multicultural competence model emphasized three components: awareness, knowledge and skills. DTUI added the attitude component in order to emphasize the difference between training that increases awareness of cultural bias and beliefs in general and training that has participants carefully examine their own beliefs and values about cultural differences.

  • Knowledge. Social science research indicates that our values and beliefs about equality may be inconsistent with our behaviors, and we ironically may be unaware of it. Social psychologist Patricia Devine and her colleagues, for example, showed in their research that many people who score low on a prejudice test tend to do things in cross cultural encounters that exemplify prejudice (e.g., using out-dated labels such as "illegal aliens" or "colored".). This makes the Knowledge component an important part of cultural competence development.


Regardless of whether our attitude towards cultural differences matches our behaviors, we can all benefit by improving our cross-cultural effectiveness. One common goal of diversity professionals is to create inclusive systems that allow members to work at maximum productivity levels.
  • Skills. The Skills component focuses on practicing cultural competence to perfection. Communication is the fundamental tool by which people interact in organizations. This includes gestures and other non-verbal communication that tend to vary from culture to culture.


Notice that the set of four components of our cultural competence definition—awareness, attitude, knowledge, and skills— represents the key features of each of the popular definitions. The utility of the definition goes beyond the simple integration of previous definitions, however. It is the diagnostic and intervention development benefits that make the approach most appealing.

Cultural competence is becoming increasingly necessary for work, home, community social lives.

Reprint by permission.
Reference: Mercedes Martin & Billy E. Vaughn (2007). Strategic Diversity & Inclusion Management magazine, pp. 31–36. DTUI Publications Division: San Francisco, CA.

Nine-Curt, Carmen Judith. (1984) Non-verbal Communication in Puerto Rico. Cambridge, Massachusetts.

History in American Ethnic Studies

The United States in its earliest history had a culture influenced heavily by its Northern European population, primarily from the British Isles
British Isles
The British Isles are a group of islands off the northwest coast of continental Europe that include the islands of Great Britain and Ireland and over six thousand smaller isles. There are two sovereign states located on the islands: the United Kingdom of Great Britain and Northern Ireland and...

, who originally settled in the original British Colonies
British colonization of the Americas
British colonization of the Americas began in 1607 in Jamestown, Virginia and reached its peak when colonies had been established throughout the Americas...

. While the indigenous peoples, known as Indians, were the largest population of North America
North America
North America is a continent wholly within the Northern Hemisphere and almost wholly within the Western Hemisphere. It is also considered a northern subcontinent of the Americas...

, they were slowly pushed away from the Eastern Seaboard into the interior of North America during the 17th century, 18th century, and 19th century (see Indian Removal Act
Indian Removal Act
The Indian Removal Act was signed into law by President Andrew Jackson on May 28, 1830.The Removal Act was strongly supported in the South, where states were eager to gain access to lands inhabited by the Five Civilized Tribes. In particular, Georgia, the largest state at that time, was involved in...

 describing specific actions during early 19th century). During this period, people from the British Isles (England and Scotland primarily) brought the culture and religion of the British Isles with them to the United States and became the dominant political and cultural group along the Eastern Seaboard of North America.

Both voluntary immigration from other regions as well as the results of the Atlantic slave trade
Atlantic slave trade
The Atlantic slave trade, also known as the trans-atlantic slave trade, refers to the trade in slaves that took place across the Atlantic ocean from the sixteenth through to the nineteenth centuries...

, brought a mix of people to the Americas, including Europeans, Africans, and, to a lesser extent until the 20th century, Asians. Thus began the process of diversifying the population of the Western Hemisphere. While the majority of the U.S. population were white immigrants from northern and western Europe and their descendants, they maintained most of the power, social and economic, of the nation.

In the U.S. context, immigration from the 1840s onward diversified the ethnic composition of the nation. During the early part of the 20th century, southern and eastern European immigrants and their descendants became a larger percentage of the population, but as recent immigrants concentrated in urban areas were also very often poor and lacking in basic healthy living and working conditions. Descendants of African slave
Slavery
Slavery is a system under which people are treated as property to be bought and sold, and are forced to work. Slaves can be held against their will from the time of their capture, purchase or birth, and deprived of the right to leave, to refuse to work, or to demand compensation...

s and immigrants faced a much more difficult challenge due to their skin color and discrimination enforced by legal systems, such as the Jim Crow laws in the United States. Since the 1960s, African Americans as well as other minority groups such as Mexican American
Mexican American
Mexican Americans are Americans of Mexican descent. As of July 2009, Mexican Americans make up 10.3% of the United States' population with over 31,689,000 Americans listed as of Mexican ancestry. Mexican Americans comprise 66% of all Hispanics and Latinos in the United States...

s have gained greater social and economic status and power.

Nonetheless, the dominant models of education and social services retained models developed by northern and western European intellectuals, even such well-meaning and important reformers as Jane Addams
Jane Addams
Jane Addams was a pioneer settlement worker, founder of Hull House in Chicago, public philosopher, sociologist, author, and leader in woman suffrage and world peace...

 and Jacob Riis
Jacob Riis
Jacob August Riis was a Danish American social reformer, "muckraking" journalist and social documentary photographer. He is known for using his photographic and journalistic talents to help the impoverished in New York City; those impoverished New Yorkers were the subject of most of his prolific...

. After the Civil Rights movement
Civil rights movement
The civil rights movement was a worldwide political movement for equality before the law occurring between approximately 1950 and 1980. In many situations it took the form of campaigns of civil resistance aimed at achieving change by nonviolent forms of resistance. In some situations it was...

 of the 1950s and 1960s, though, social workers, activists, and even some healthcare providers began to examine their practices to see if they were as effective in African American, Latino, and even Asian American communities in the U.S. The arrival of more than half a million Southeast Asia
Southeast Asia
Southeast Asia, South-East Asia, South East Asia or Southeastern Asia is a subregion of Asia, consisting of the countries that are geographically south of China, east of India, west of New Guinea and north of Australia. The region lies on the intersection of geological plates, with heavy seismic...

n refugee
Refugee
A refugee is a person who outside her country of origin or habitual residence because she has suffered persecution on account of race, religion, nationality, political opinion, or because she is a member of a persecuted 'social group'. Such a person may be referred to as an 'asylum seeker' until...

s, from 1975 to 1992, for example, tested the ability of medical and social workers to continue effective practice among speakers of other languages and among those coming from very different understandings of everything from mental health to charity.

Cultural competence in US Education

With the larger population of minorities and racial integration
Racial integration
Racial integration, or simply integration includes desegregation . In addition to desegregation, integration includes goals such as leveling barriers to association, creating equal opportunity regardless of race, and the development of a culture that draws on diverse traditions, rather than merely...

 during the 1960s and 1970s, the public school system
Education in the United States
Education in the United States is mainly provided by the public sector, with control and funding coming from three levels: federal, state, and local. Child education is compulsory.Public education is universally available...

 of the United States had to grapple with issues of cultural sensitivity as most teacher
Teacher
A teacher or schoolteacher is a person who provides education for pupils and students . The role of teacher is often formal and ongoing, carried out at a school or other place of formal education. In many countries, a person who wishes to become a teacher must first obtain specified professional...

s in public school system came from white, middle class
Middle class
The middle class is any class of people in the middle of a societal hierarchy. In Weberian socio-economic terms, the middle class is the broad group of people in contemporary society who fall socio-economically between the working class and upper class....

 backgrounds. Most of these teachers were educated, primarily English speaking, and primarily from the Western European cultures. They often had trouble trying to communicate with speakers of limited English proficiency, let alone people of vastly different value system
Value system
A value system is a set of consistent ethic values and measures used for the purpose of ethical or ideological integrity. A well defined value system is a moral code.-Personal and communal:...

s and normative behaviors
Norm (sociology)
Social norms are the accepted behaviors within a society or group. This sociological and social psychological term has been defined as "the rules that a group uses for appropriate and inappropriate values, beliefs, attitudes and behaviors. These rules may be explicit or implicit...

 from that of Anglo-European culture. The purpose of training educators and others in the area of cultural competence is to provide new teachers the background and skills to work effectively with children of all backgrounds and social classes.

With the growing diversity of the student body in U.S. public school, it is increasingly imperative that teachers have and continually develop a cultural competence that enables them to connect with, respond to, and interact effectively with their pupils. The achievement gap between cultural minority and majority students suggests that some sort of communication disconnect often occurs in minority classrooms because cultural mismatch between teachers and students is common and should not prevent positive, productive for both parties, provided the educator is a culturally competent communicator. Over the last few decades, scholars have increasingly shown interest in the relationship between learning, reading, schema, and culture. People’s schema depends on their social location, which, as Anderson (1984) explains, includes a reader’s age, sex, race, religion, nationality, and occupation, amongst other factors. Considering schemata determine how people understand, interpret, and analyze everything in their world, it is clear that background and experience really do affect the learning and teaching processes, and how each should be approached in context. "In short," Anderson (1984) says, "the schema that will be brought to bear on a text depends upon the reader’s culture" (p. 374-375). More simply, Anderson (1984) describes a person’s schema as their "organized knowledge about the world" (p. 372). In considering the role of schema, one of the educator’s principal functions in teaching, particularly with literacy, is to "‘bridge the gap between what the learner already knows and what he needs to know before he can successfully learn the task at hand’" (Anderson, 1984, p. 382). This is important because Staton (1989) explains that student learning—i.e. successful communication between instructor and pupil—occurs when teachers and students come to "shared understandings" (p. 364). Thus, teachers must remember that they are "cultural workers, not neutral professionals using skills on a culturally-detached playing field" (Blanchett, Mumford & Beachum, 2005, p. 306).

Teachers and administrators in the public school systems of the United States come in contact with a wide variety of sub-cultures and are at the forefront of the challenge of bringing diverse groups together within a larger American society. Issues confronting teachers and administrators on a daily basis include student learning disabilities, student behavioral problems, child abuse
Child abuse
Child abuse is the physical, sexual, emotional mistreatment, or neglect of a child. In the United States, the Centers for Disease Control and Prevention and the Department of Children And Families define child maltreatment as any act or series of acts of commission or omission by a parent or...

, drug addiction, mental health
Mental health
Mental health describes either a level of cognitive or emotional well-being or an absence of a mental disorder. From perspectives of the discipline of positive psychology or holism mental health may include an individual's ability to enjoy life and procure a balance between life activities and...

, and poverty
Poverty
Poverty is the lack of a certain amount of material possessions or money. Absolute poverty or destitution is inability to afford basic human needs, which commonly includes clean and fresh water, nutrition, health care, education, clothing and shelter. About 1.7 billion people are estimated to live...

, most of which are handled differently within different cultures and communities.

Examples of cultural conflicts often seen by teachers in the public school system include
  • role of women in the family and the decisions they can make
  • practices among cultural groups (e.g. fire cupping
    Fire cupping
    Cupping therapy is an ancient form of alternative medicine in which a local suction is created on the skin; practitioners believe this mobilizes blood flow in order to promote healing. Suction is created using heat or mechanical devices...

    )
  • symbol systems among cultural groups (see semiotics
    Semiotics
    Semiotics, also called semiotic studies or semiology, is the study of signs and sign processes , indication, designation, likeness, analogy, metaphor, symbolism, signification, and communication...

    )


Some examples sub-groups within the United States:
  • African American
    African American
    African Americans are citizens or residents of the United States who have at least partial ancestry from any of the native populations of Sub-Saharan Africa and are the direct descendants of enslaved Africans within the boundaries of the present United States...

  • Asian American
    Asian American
    Asian Americans are Americans of Asian descent. The U.S. Census Bureau definition of Asians as "Asian” refers to a person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent, including, for example, Cambodia, China, India, Indonesia, Japan,...

  • Indian American
    Indian American
    Indian Americans are Americans whose ancestral roots lie in India. The U.S. Census Bureau popularized the term Asian Indian to avoid confusion with Indigenous peoples of the Americas who are commonly referred to as American Indians.-The term: Indian:...

  • Irish American
    Irish American
    Irish Americans are citizens of the United States who can trace their ancestry to Ireland. A total of 36,278,332 Americans—estimated at 11.9% of the total population—reported Irish ancestry in the 2008 American Community Survey conducted by the U.S. Census Bureau...

  • Jewish American
    American Jews
    American Jews, also known as Jewish Americans, are American citizens of the Jewish faith or Jewish ethnicity. The Jewish community in the United States is composed predominantly of Ashkenazi Jews who emigrated from Central and Eastern Europe, and their U.S.-born descendants...

  • Mexican American
    Mexican American
    Mexican Americans are Americans of Mexican descent. As of July 2009, Mexican Americans make up 10.3% of the United States' population with over 31,689,000 Americans listed as of Mexican ancestry. Mexican Americans comprise 66% of all Hispanics and Latinos in the United States...

  • Native Americans
    Native Americans in the United States
    Native Americans in the United States are the indigenous peoples in North America within the boundaries of the present-day continental United States, parts of Alaska, and the island state of Hawaii. They are composed of numerous, distinct tribes, states, and ethnic groups, many of which survive as...

     or American Indians
  • refugee
    Refugee
    A refugee is a person who outside her country of origin or habitual residence because she has suffered persecution on account of race, religion, nationality, political opinion, or because she is a member of a persecuted 'social group'. Such a person may be referred to as an 'asylum seeker' until...

    s


Citations

Anderson, R. C. (1984). Role of the reader’s schema in comprehension, learning, and memory. In Learning to read in American schools: Basal readers and content texts (pp. 373–383). Laurence Earlbaum Associates.

Blanchett, W. J., Mumford, V., & Beachum, F. (2005). Urban School Failure and Disproportionality in a Post-Brown Era. Remedial and Special Education, 26(2), 70-81.

Chamberlain, S. P. (2005). Recognizing and responding to cultural differences in the education of culturally and linguistically diverse learners. Intervention in School & Clinic, 40(4), 195-211.
  • Moule, Jean (2012). Cultural Competence: A primer for educators. Wadsworth/Cengage, Belmont, California.


Staton, A. Q. (1989). The interface of communication and instruction: Conceptual considerations and programmatic manifestations. Communication education, 38(4), 364-372.

African American

  • Cultural Health
    Cultural Health
    Cultural health is an education discipline, that facilitates being in possession of accurate cultural information, leading to a productive psychosocial orientation to a culture or cultures. Cultural Health implies intra, and/or inter, cultural competence sufficient to produce effective...

  • African American culture
    African American culture
    African-American culture, also known as black culture, in the United States refers to the cultural contributions of Americans of African descent to the culture of the United States, either as part of or distinct from American culture. The distinct identity of African-American culture is rooted in...

  • African American contemporary issues
  • African American history
    African American history
    African-American history is the portion of American history that specifically discusses the African American or Black American ethnic group in the United States. Most African Americans are the descendants of captive Africans held in the United States from 1619 to 1865...


Hispanic vs Latino American

The term “Hispanic” is troublesome. It is impossible to refer to “a Hispanic-American perspective” or to “a single Latino culture.”(1)(2) Traditionally, the label “Hispanic” has been inappropriately used by the Federal Government to describe a heterogeneous ethnic population whose ancestors come from south of the Río Grande and from the Caribbean archipelago. Although these American citizens have Latin American roots, the term “Latino” to characterize them is more correct since it is more inclusive of non-Spanish-speaking Latinos. The term “Latino” also accurately reflects various cultures and ethnicity in addition to the political, geographical, and historical realities of Latin America.

There is also a lack of adequate research into how race and ethnicity affects members of a group.(3)(4)(5) There are few life histories and phenomenological studies of illness as experienced by people outside the American white, urban, middle class, especially of immigrant and native populations. Race has been used to explain the absence of research. Racial classifications are based on outmoded concepts and dubious assumptions regarding genetic differences. In fact, outside of skin color, race is poorly correlated with biological or cultural phenomena, which sharply diminishes its validity in biomedical or social research. Yet, unlike race or national origin, ethnicity is a sociological construct highly correlated with behavioral and cultural phenomena, particularly language, dress, adornment, food preference, religion, social interaction, marriage and family customs.
Further research is needed to determine whether race and ethnicity among Latinos are rather driven by mechanisms of discrimination and macrosocial factors or social status. Fortunately, not too long ago, the National Institutes of Health took an important step by insisting that any NIH- supported clinical investigation include, where appropriate, minority populations, women and the aged.(6) However, we must guard against what has been called a new “tokenism," that is, having a large aggregate of “non-whites”, and a few African Americans and some Hispanics included. This aggregate will never produce a proper sample. Rigorous attention to sample size, composition and sampling strategies is required to research basic psychosocial processes and clinical responses of minority populations.
Accordingly, the heterogeneity of the Hispanic community has to be taken into account. The Hispanic’s country of origin, cultural history, migration history, language, family, traditions, religion, educational level, socio-economic status, gender, sexual orientation, age and generation--- all need to be explored.

1. Stavans, I. (1995) The Hispanic Condition: Reflections on Culture and Identity in America. Harper Collins

2. Sea, M.C., et al. (1994) Latino Cultural Values: Their Role in Adjustment to Disability. Psychological Perspectives on Disability. Select Press CA

3. Anderson, M. Moscou, S. (1998) Racism and Ethnicity in Research on Infant Mortality, Methodological Issues in Minority Health Research. Family Practice, Vol. 30#3,224-227

4. Krieger, n. et al. (1993) Racism, Sexism, and Social Class: Implications for Studies in Health, Disease, and Well-being. American Journal of Preventive Medicine. Supp. to Vol. 9#4,82-122

5. Macaulay, A.C., el. al. (1999) Responsible Research with Communities: Participatory Research in Primary Care. North America Primary Care Research Group Policy Statement.

6. Hayunga, E.G., Pinn, V.W. (1999) NIH Policy on the Inclusion of Women and Minorities as Subjects in Clinical Research. 5-17-99

See also

  • cross-cultural communication
    Cross-cultural communication
    Cross-cultural communication is a field of study that looks at how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavour to communicate across cultures.- Origins :The Cold War, the United States economy...

  • cultural behavior
    Cultural behavior
    Cultural behavior is behavior exhibited by humans that is extrasomatic or extragenetic, in other words, learned.-Learned Behavior:...

  • culture war
    Culture war
    The culture war in American usage is a metaphor used to claim that political conflict is based on sets of conflicting cultural values. The term frequently implies a conflict between those values considered traditionalist or conservative and those considered progressive or liberal...

  • ethnocentrism
    Ethnocentrism
    Ethnocentrism is the tendency to believe that one's ethnic or cultural group is centrally important, and that all other groups are measured in relation to one's own. The ethnocentric individual will judge other groups relative to his or her own particular ethnic group or culture, especially with...

  • History of slavery in the United States
    History of slavery in the United States
    Slavery in the United States was a form of slave labor which existed as a legal institution in North America for more than a century before the founding of the United States in 1776, and continued mostly in the South until the passage of the Thirteenth Amendment to the United States Constitution in...

  • Immigration to the United States
    Immigration to the United States
    Immigration to the United States has been a major source of population growth and cultural change throughout much of the history of the United States. The economic, social, and political aspects of immigration have caused controversy regarding ethnicity, economic benefits, jobs for non-immigrants,...

  • Intercultural communication principles
    Intercultural communication principles
    Intercultural communication principles guide the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimises antagonism. For these purposes, culture is a shared system of symbols, beliefs, attitudes, values,...

  • intercultural competence
    Intercultural competence
    Intercultural competence is the ability of successful communication with people of other cultures.A person who is interculturally competent captures and understands, in interaction with people from foreign cultures, their specific concepts in perception, thinking, feeling and acting...

  • intercultural relations
    Intercultural relations
    Intercultural relations is a relatively new formal field of social science studies. It deals with the ability to get along with others, especially those from a different cultural background.Some of the main topics of study are:...

  • memetics
    Memetics
    Memetics is a theory of mental content based on an analogy with Darwinian evolution, originating from Richard Dawkins' 1976 book The Selfish Gene. It purports to be an approach to evolutionary models of cultural information transfer. A meme, analogous to a gene, is essentially a "unit of...

  • multiculturalism
    Multiculturalism
    Multiculturalism is the appreciation, acceptance or promotion of multiple cultures, applied to the demographic make-up of a specific place, usually at the organizational level, e.g...

  • Racial demographics of the United States
    Racial demographics of the United States
    The United States is a diverse country, racially and ethnically. Six races are recognized: White, American Indian and Alaska Native, Asian, Black or African American, Native Hawaiian and Other Pacific Islander, and people of two or more races; a race called "Some other race" is also used in the...

  • social construction
  • social constructionism
    Social constructionism
    Social constructionism and social constructivism are sociological theories of knowledge that consider how social phenomena or objects of consciousness develop in social contexts. A social construction is a concept or practice that is the construct of a particular group...

  • socialization
    Socialization
    Socialization is a term used by sociologists, social psychologists, anthropologists, political scientists and educationalists to refer to the process of inheriting and disseminating norms, customs and ideologies...

  • Cultural Health
    Cultural Health
    Cultural health is an education discipline, that facilitates being in possession of accurate cultural information, leading to a productive psychosocial orientation to a culture or cultures. Cultural Health implies intra, and/or inter, cultural competence sufficient to produce effective...

  • deaf culture
    Deaf culture
    Deaf culture describes the social beliefs, behaviors, art, literary traditions, history, values and shared institutions of communities that are affected by deafness and which use sign languages as the main means of communication. When used as a cultural label, the word deaf is often written with a...

  • discourse
    Discourse
    Discourse generally refers to "written or spoken communication". The following are three more specific definitions:...

  • George Orwell
    George Orwell
    Eric Arthur Blair , better known by his pen name George Orwell, was an English author and journalist...

  • Historical revisionism
    Historical revisionism
    In historiography, historical revisionism is the reinterpretation of orthodox views on evidence, motivations, and decision-making processes surrounding a historical event...


External links

  • http://www.adph.org/ALPHTN/Default.asp?DeptId=143&TemplateId=3780&TemplateNbr=3 (video) Building Cross-Cultural Partnerships in Public Health, Alabama Department of Public Health
  • http://gucchd.georgetown.edu/nccc/ National Center for Cultural Competence at Georgetown University
  • http://www.nasponline.org/culturalcompetence/ National Association of School Psychologists
  • http://www.gov.bc.ca/bvprd/bc/search.do?navId=NAV_ID_-8379&action=searchresult&qp=&nh=10&ministry_search=0&ministry_search=1&qt=competency%20assessment%20tool Competency Assessment Tool From Ministry for Children & Families, Government of British Columbia
  • http://www.aoa.gov/prof/adddiv/cultural/CC-guidebook.pdf Achieving Cultural Competence guidebook from Administration on Aging, Department of Health and Human Services, United States
  • http://www.med.umich.edu/multicultural/ccp/tools.htm University of Michigan Program For Multicultural Health
  • http://www.xculture.org Cross Cultural Health Care Program
  • http://www.centre4activeliving.ca/publications/wellspring/2006/oct/oct06.pdf Diversity in Practice: Becoming Culturally Competent
  • http://www.thinkculturalhealth.org Bridging the Health Care Gap through Cultural Competency Continuing Education Programs
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