Bus deregulation
Encyclopedia
Bus deregulation in Great Britain
Great Britain
Great Britain or Britain is an island situated to the northwest of Continental Europe. It is the ninth largest island in the world, and the largest European island, as well as the largest of the British Isles...

 came into force on 26 October 1986, as part of the Transport Act 1985
Transport Act 1985
The Transport Act 1985 was a Act of Parliament in the United Kingdom. It introduced deregulation of bus services throughout Great Britain, although a different system of franchised routes was applied in Greater London. It was introduced by the Conservative government of Margaret Thatcher.Bus...

.

The 'Buses' White Paper (under the Conservative
Conservative Party (UK)
The Conservative Party, formally the Conservative and Unionist Party, is a centre-right political party in the United Kingdom that adheres to the philosophies of conservatism and British unionism. It is the largest political party in the UK, and is currently the largest single party in the House...

 government of Margaret Thatcher
Margaret Thatcher
Margaret Hilda Thatcher, Baroness Thatcher, was Prime Minister of the United Kingdom from 1979 to 1990...

) was the basis of the Transport Act 1985, which provided for the deregulation of local bus
Bus
A bus is a road vehicle designed to carry passengers. Buses can have a capacity as high as 300 passengers. The most common type of bus is the single-decker bus, with larger loads carried by double-decker buses and articulated buses, and smaller loads carried by midibuses and minibuses; coaches are...

 services in the whole of the United Kingdom
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...

 except for Northern Ireland
Northern Ireland
Northern Ireland is one of the four countries of the United Kingdom. Situated in the north-east of the island of Ireland, it shares a border with the Republic of Ireland to the south and west...

 and Greater London
Greater London
Greater London is the top-level administrative division of England covering London. It was created in 1965 and spans the City of London, including Middle Temple and Inner Temple, and the 32 London boroughs. This territory is coterminate with the London Government Office Region and the London...

. It proposed the abolition of road service licensing and allowed for the introduction of competition on local bus services for the first time since the 1930s.

Two kinds of bus service can be provided: commercial
Commerce
While business refers to the value-creating activities of an organization for profit, commerce means the whole system of an economy that constitutes an environment for business. The system includes legal, economic, political, social, cultural, and technological systems that are in operation in any...

 and subsidised
Subsidy
A subsidy is an assistance paid to a business or economic sector. Most subsidies are made by the government to producers or distributors in an industry to prevent the decline of that industry or an increase in the prices of its products or simply to encourage it to hire more labor A subsidy (also...

. Any bus operator can run whatever commercial services it wants to as long as it gives 56 days notice of an introduction of a new service, withdrawal of a service or timetable changes. Commercial services are those provided without any subsidy (except for the provision of concessionary fares and the mileage-based subsidy which offsets most fuel duty) and there are no restrictions on fares.

There is no need for an operator to cross-subsidise services under deregulation. Cross-subsidy (where the profits from better paying services are used to pay for unprofitable routes) was an essential part of the previous regulated system. Despite this, operators sometimes cross-subsidise to maintain a network at all times of the day so to keep customer loyalty or so to maintain the attractiveness of that company's travelcard (one which is only valid on that operator).

If there are gaps in the commercial bus network, local authorities (in shire counties) and PTEs
Passenger Transport Executive
In the United Kingdom, passenger transport executives are local government bodies which are responsible for public transport within large urban areas...

 (in metropolitan areas) are able to design bus services which bus operators can be paid to operate. These are routes which the local authority or PTE considers as socially necessary, but are not commercially viable. The fares, routes and times of these subsidised services are set by the local authority or PTE. However, local authorities and PTEs are normally required to seek competitive tenders for these services.

Subsidised services in urban
Urban area
An urban area is characterized by higher population density and vast human features in comparison to areas surrounding it. Urban areas may be cities, towns or conurbations, but the term is not commonly extended to rural settlements such as villages and hamlets.Urban areas are created and further...

 areas (also known as tendered services) are often evening, early morning or Sunday journeys on routes which are commercial during the day on Monday to Saturday. Many rural
Rural
Rural areas or the country or countryside are areas that are not urbanized, though when large areas are described, country towns and smaller cities will be included. They have a low population density, and typically much of the land is devoted to agriculture...

 routes and some urban routes are subsidised at all times of their operation.

Initially, most local authorities made significant savings by seeking tenders for subsidised services, but increased costs in the industry, together with falling patronage, has resulted in increasing bills for subsidy.

The law now allows for 'Quality Partnerships' between local authorities and operators, where an operator agrees to improve a service, in return for infrastructure improvements paid for by the local authority (usually bus lanes or bus stops/shelters). Such partnerships do not normally allow the local authority to set fares or service frequencies.

Effects

Even though the advent of competition has in some places improved service levels and reduced fares, many of the more outlying areas have seen significantly reduced service, especially off-peak. Fares have also increased significantly in some areas, particularly where there are local monopolies. As service levels were declining anyway before 1985, it is not clear whether the reduction is a consequence of deregulation or of other factors such as increasing car ownership. Certainly deregulation has not stopped the decline in bus usage.

Aside from competition on service levels and price, critics have claimed deregulation has caused some undesirable effects. For example, large companies like Stagecoach
Stagecoach Group
Stagecoach Group plc is an international transport group operating buses, trains, trams, express coaches and ferries. The group was founded in 1980 by the current chairman, Sir Brian Souter, his sister, Ann Gloag, and her former husband Robin...

 and FirstGroup can use their considerable buying power to completely take over the market in a region, using services and tactics that are meant to drive out competition rather than serve the customer better. Some areas see several companies running the same services at roughly the same times with the express purpose of drawing customers away from each other. Such "bus wars" often end in the smaller companies ceasing to operate the route, leading to increased patronage of the larger provider. An example of this practice is the lucrative 192 bus route
Greater Manchester bus route 192
Greater Manchester bus route 192 is a frequent and popular bus route running between Manchester city centre and Stockport, operated by Stagecoach Manchester. It carries over nine million passengers each year, and is often considered to be the busiest bus route in the country...

 in Manchester
Manchester
Manchester is a city and metropolitan borough in Greater Manchester, England. According to the Office for National Statistics, the 2010 mid-year population estimate for Manchester was 498,800. Manchester lies within one of the UK's largest metropolitan areas, the metropolitan county of Greater...

 where two large companies began a "bus war" in March 2006, leading to complaints of increased traffic congestion and concerns over safety of passengers and pedestrians.

Critics of bus deregulation have pointed out that bus usage has fallen considerably since deregulation (in South Yorkshire, by 70%, although fares were subsidised in this area before 1985) but in London
London
London is the capital city of :England and the :United Kingdom, the largest metropolitan area in the United Kingdom, and the largest urban zone in the European Union by most measures. Located on the River Thames, London has been a major settlement for two millennia, its history going back to its...

 where regulation is still in operation, bus usage has risen by 55% over the same period. This may reflect the unique travel patterns of the capital as well as significant investment in new services and vehicles, but this effect pre-dates the London congestion charge
London congestion charge
The London congestion charge is a fee charged for some categories of motor vehicle to travel at certain times within the Congestion Charge Zone , a traffic area in London. The charge aims to reduce congestion, and raise investment funds for London's transport system...

 which came into force in 2003; bus usage in London has been rising since 1993.

Critics of bus regulation however , argue that de-regulation is more cost effective. This is because while the services are in the hands of the operators and are commercially run that this will have no effect on taxpayers. The reasoning behind this is that in London the general public must pay taxes to fund the services for TfL.

Where bus use has increased outside of London it has been in areas where the transport policies of the local authorities are well coordinated through Quality Partnerships and where investment in public transport infrastructure, such as bus lanes, is prioritised. Prime examples are in Brighton
Brighton
Brighton is the major part of the city of Brighton and Hove in East Sussex, England on the south coast of Great Britain...

 and Oxford
Oxford
The city of Oxford is the county town of Oxfordshire, England. The city, made prominent by its medieval university, has a population of just under 165,000, with 153,900 living within the district boundary. It lies about 50 miles north-west of London. The rivers Cherwell and Thames run through...

, but also passenger growth has been seen, for example, through Kickstart projects where initial service subsidy leads onto full commercial operation.

Whilst London may have seen a considerable amount of growth over the past few years, Stagecoach have announced that the relaunch of the bus network in Cambridge during late-2001 (branded as Cambridge "Citi") has seen growth of 77% compared to 34% in London from the same time. During the time of the relaunch, Stagecoach and the local authority went through a Quality partnership for the network, this has ensured that the fleet is run by modern low-floor vehicles, that bus priority
Bus priority
Bus priority or transit signal priority is a name for various techniques to speed up bus public transport services at intersections with traffic signals amongst other methods. Trams and light rail vehicles can also be given priority...

 measures are implemented and that the bus service information has been improved.
Stagecoach enjoys a virtual monopoly in Cambridgeshire; the only other major bus operator being local company [Go Whippet].
A further effect was a rise in levels of cycling in areas where bus fares rose significantly.

Bus War

Bus War is a phrase coined to describe intense competition between rival bus companies in an area following bus deregulation in 1986.

In many cases the competition has seen dangerous practices: buses speeding, cutting-up rival operators and jumping red traffic signals were common. Service also suffered as bus passengers were often ignored at stops with low passenger numbers in order to ensure that the bus would reach the more lucrative stops first . In some areas buses would turn around if a queue could be observed in the other direction and they had no passengers. It was also common for drivers to be running buses by radio to sit at stops until the large operator approached before moving off ahead. In some areas bus drivers were offered a cut of the fare-money as an incentive. Timetables at stops largely disappeared as bus companies cut costs. Buses are often timetabled to run minutes apart, it being not uncommon for buses to have a 30 minute service — consisting of 3 operators running buses 3 minutes apart every half hour. So many buses also cause traffic congestion, and harm the environment, the very thing public transport is trying to prevent.

Large operators such as Stagecoach
Stagecoach Group
Stagecoach Group plc is an international transport group operating buses, trains, trams, express coaches and ferries. The group was founded in 1980 by the current chairman, Sir Brian Souter, his sister, Ann Gloag, and her former husband Robin...

, often protected their business by introducing their own low-cost operation onto the route in order to squeeze the business of the competitor, or offering discounted tickets on their large bus networks which smaller operators couldn't compete with. In certain circumstances large companies often offer tickets at an unrealistic and uneconomic cost, using their financial muscle to try to out-price the competition.

Despite competition large areas are now virtual monopolies after competition ended, and in general fares rise steeply after the end of a bus war, whilst passenger numbers and drivers wages and service standards fall. London Buses
London Buses
London Buses is the subsidiary of Transport for London that manages bus services within Greater London, UK. Buses are required to carry similar red colour schemes and conform to the same fare scheme...

, where the market was not deregulated, has in general seen a rise in passenger numbers, coupled with realistic fares and wages. Scotland has bucked the trend in recent years, but only due to a national concessionary scheme allowing over-60s free bus travel throughout the country.

In certain areas unscrupulous tactics have occurred including driver and passenger intimidation by rival operators, damage to vehicles, deliberate blocking of vehicles at stops to prevent other companies moving off ahead, and running non-timetabled 'phantom buses' ahead of rivals to damage their business.
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