Joe Mitty
Encyclopedia
Joseph Sidney Mitty MBE
(7 May 1919 – 30 September 2007) was a British
salesman and the man who turned the first Oxfam
gift shop into a national retail
network
of shops selling second hand clothing and other goods. This network put Oxfam on the high street map and has contributed substantially to Oxfam's income as well as presence in the public eye over the years. It was also an inspiration for many charities to follow Oxfam's lead.
Mitty, who worked for Oxfam for 33 years, earned the nickname of "salesman of the angels" and there are now, as of 2007, over 700 Oxfam shops throughout the UK.
, north London
. His father, an employee at Royal Arsenal
, Woolwich
, died when he was just 12 years old and he was raised by his mother. He attended a local council church school.
Mitty became a civil service
clerk after leaving school. He joined the British Territorial Army in 1938 before enlisting in the 7th Battalion Royal Berkshire Regiment
in March 1939. Mitty was admitted to the Royal Military Academy Sandhurst
for officer training in 1942, following which he was commissioned as a second lieutenant
in the Army's Hampshire Regiment and was sent to East Asia
.
On his way to East Asia
, Mitty travelled through India
where he was personally moved by the extreme poverty
which he witnessed in the slums of Calcutta.
In 1942, while still serving in the military, Mitty married Dorothy White. The couple had two sons and a daughter. Dorothy died in 1995.And his daughter Gloria died in 1989.
Mitty left the Army in 1946 and moved to Oxford with his wife. He purchased a quarter acre plot of land at Cumnor
for £75, and built a house, which he and his wife would live in for the next 60 years. He initially worked for the Ministry of Aircraft Production. However, in 1949 he noticed an employment advertisement in the Oxford Mail
newspaper seeking an administrative assistant for the Oxford Committee for Famine Relief, an organization which would later became known by its current name, Oxfam
. Mitty decided to apply for this position.
founder, Cecil Jackson-Cole, in 1947. Mitty was instructed to meet Jackson-Cole in the lobby of the Grosvenor Hotel, in Victoria
with a handkerchief
over his face. He was also told to address anyone who approached him with the question, "Are you Mr Jackson-Cole?" Mitty was hired at the hotel by Jackson-Cole and received a starting salary
of a little over £8 per week. This made Mitty Oxfam's first paid employee. He received a starting salary of a little over £8 per week.
Mitty's initial role at Oxfam was to oversee the distribution of donated clothing
to European
s who had been left impoverished during World War II. However, Oxfam soon saw an untapped financial potential in selling the donated clothing rather than just sending the donations to Europe
. This would allow Oxfam to "to become a shop that sold everything but bought nothing," to quote The Telegraph
. Proceeds from the sales of the donated goods would be used to fund Oxfam's charitable goals.
Mitty's motto for the first gift shop was "If you donate it, we can sell it." Some of the more unusual items that Mitty sold were used false teeth and a live donkey
. The store only made £500 during its first year of operation, but by 1953, just four years after the shop had opened, it brought in a £10,000 a year profit
.
Mitty's success with the first Oxfam shop gave him the opportunity to oversee and open several more charity shops throughout Britain by the early 1960s. His growing success at Oxfam allowed him to recruit a number of celebrities including Harry Secombe
who helped to draw attention to Oxfam's work. By 1971, Mitty's Oxfam charity shops were making over £1 million and had become the largest charity shop chain in the country.
Joe Mitty officially retired from Oxfam in 1982, though he continued to work as an Oxfam ambassador
. In 2006, he appeared with Victoria Beckham
at an Oxfam charity shop in Notting Hill
where she presented him with an award and he sold her a black dress for £19.99 as part of a campaign to draw attention to Oxfam's work. He also worked with the 20,000 volunteers who run Britain's over 700 Oxfam charity shops.
Mitty was awarded an MBE
in 2003 for his work with the Oxfam charity shops and service to Oxfam. In 2006, the then Prime Minister Tony Blair
presented Mitty with a lifetime achievement award at the ITV-Daily Mirror Pride of Britain event. Blair declared to the audience that if Mitty had worked in the private sector
he would have been a multi-millionaire
. Carol Vorderman
, a British television presenter, also called Mitty "the grandfather of British charity shops" at the same awards.
of the 1940s. I had no idea how to price
things and when. But I had two words - rage
, and passion
. Rage because of the inequality
and injustice
in the world, and a passion to do something about it."
Order of the British Empire
The Most Excellent Order of the British Empire is an order of chivalry established on 4 June 1917 by George V of the United Kingdom. The Order comprises five classes in civil and military divisions...
(7 May 1919 – 30 September 2007) was a British
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...
salesman and the man who turned the first Oxfam
Oxfam
Oxfam is an international confederation of 15 organizations working in 98 countries worldwide to find lasting solutions to poverty and related injustice around the world. In all Oxfam’s actions, the ultimate goal is to enable people to exercise their rights and manage their own lives...
gift shop into a national retail
Retail
Retail consists of the sale of physical goods or merchandise from a fixed location, such as a department store, boutique or kiosk, or by mail, in small or individual lots for direct consumption by the purchaser. Retailing may include subordinated services, such as delivery. Purchasers may be...
network
Chain store
Chain stores are retail outlets that share a brand and central management, and usually have standardized business methods and practices. These characteristics also apply to chain restaurants and some service-oriented chain businesses. In retail, dining and many service categories, chain businesses...
of shops selling second hand clothing and other goods. This network put Oxfam on the high street map and has contributed substantially to Oxfam's income as well as presence in the public eye over the years. It was also an inspiration for many charities to follow Oxfam's lead.
Mitty, who worked for Oxfam for 33 years, earned the nickname of "salesman of the angels" and there are now, as of 2007, over 700 Oxfam shops throughout the UK.
Early life
Joe Mitty was born on May 7, 1919, in IslingtonIslington
Islington is a neighbourhood in Greater London, England and forms the central district of the London Borough of Islington. It is a district of Inner London, spanning from Islington High Street to Highbury Fields, encompassing the area around the busy Upper Street...
, north London
London
London is the capital city of :England and the :United Kingdom, the largest metropolitan area in the United Kingdom, and the largest urban zone in the European Union by most measures. Located on the River Thames, London has been a major settlement for two millennia, its history going back to its...
. His father, an employee at Royal Arsenal
Royal Arsenal
The Royal Arsenal, Woolwich, originally known as the Woolwich Warren, carried out armaments manufacture, ammunition proofing and explosives research for the British armed forces. It was sited on the south bank of the River Thames in Woolwich in south-east London, England.-Early history:The Warren...
, Woolwich
Woolwich
Woolwich is a district in south London, England, located in the London Borough of Greenwich. The area is identified in the London Plan as one of 35 major centres in Greater London.Woolwich formed part of Kent until 1889 when the County of London was created...
, died when he was just 12 years old and he was raised by his mother. He attended a local council church school.
Mitty became a civil service
Civil service
The term civil service has two distinct meanings:* A branch of governmental service in which individuals are employed on the basis of professional merit as proven by competitive examinations....
clerk after leaving school. He joined the British Territorial Army in 1938 before enlisting in the 7th Battalion Royal Berkshire Regiment
Royal Berkshire Regiment
The Royal Berkshire Regiment was an infantry regiment of the line in the British Army, formed in 1881 by the amalgamation of the 49th Regiment of Foot and the 66th Regiment of Foot.The regiment was originally formed as The Princess Charlotte of Wales's , taking the...
in March 1939. Mitty was admitted to the Royal Military Academy Sandhurst
Royal Military Academy Sandhurst
The Royal Military Academy Sandhurst , commonly known simply as Sandhurst, is a British Army officer initial training centre located in Sandhurst, Berkshire, England...
for officer training in 1942, following which he was commissioned as a second lieutenant
Second Lieutenant
Second lieutenant is a junior commissioned officer military rank in many armed forces.- United Kingdom and Commonwealth :The rank second lieutenant was introduced throughout the British Army in 1871 to replace the rank of ensign , although it had long been used in the Royal Artillery, Royal...
in the Army's Hampshire Regiment and was sent to East Asia
East Asia
East Asia or Eastern Asia is a subregion of Asia that can be defined in either geographical or cultural terms...
.
On his way to East Asia
East Asia
East Asia or Eastern Asia is a subregion of Asia that can be defined in either geographical or cultural terms...
, Mitty travelled through India
India
India , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...
where he was personally moved by the extreme poverty
Extreme poverty
Extreme poverty, as defined in 1996 by Joseph Wresinski, the founder of ATD Fourth World, is:"The lack of basic security connotes the absence of one or more factors enabling individuals and families to assume basic responsibilities and to enjoy fundamental rights. The situation may become...
which he witnessed in the slums of Calcutta.
In 1942, while still serving in the military, Mitty married Dorothy White. The couple had two sons and a daughter. Dorothy died in 1995.And his daughter Gloria died in 1989.
Mitty left the Army in 1946 and moved to Oxford with his wife. He purchased a quarter acre plot of land at Cumnor
Cumnor
Cumnor is a village and civil parish west of the centre of Oxford, England. The parish of Cumnor includes Cumnor Hill, , Chawley , the Dean Court area on the edge of Botley and the outlying settlements of Chilswell, Farmoor and Swinford...
for £75, and built a house, which he and his wife would live in for the next 60 years. He initially worked for the Ministry of Aircraft Production. However, in 1949 he noticed an employment advertisement in the Oxford Mail
Oxford Mail
Oxford Mail is a daily tabloid newspaper in Oxford, England owned by Newsquest. It is published six days a week. It is a sister paper to the weekly tabloid The Oxford Times.-History:...
newspaper seeking an administrative assistant for the Oxford Committee for Famine Relief, an organization which would later became known by its current name, Oxfam
Oxfam
Oxfam is an international confederation of 15 organizations working in 98 countries worldwide to find lasting solutions to poverty and related injustice around the world. In all Oxfam’s actions, the ultimate goal is to enable people to exercise their rights and manage their own lives...
. Mitty decided to apply for this position.
Oxfam and the Oxfam Charity Shop
Joe Mitty was hired directly by OxfamOxfam
Oxfam is an international confederation of 15 organizations working in 98 countries worldwide to find lasting solutions to poverty and related injustice around the world. In all Oxfam’s actions, the ultimate goal is to enable people to exercise their rights and manage their own lives...
founder, Cecil Jackson-Cole, in 1947. Mitty was instructed to meet Jackson-Cole in the lobby of the Grosvenor Hotel, in Victoria
Victoria, London
Victoria is a commercial and residential area of inner city London, lying wholly within the City of Westminster, and named after Queen Victoria....
with a handkerchief
Handkerchief
A handkerchief , also called a handkercher or hanky, is a form of a kerchief, typically a hemmed square of thin fabric that can be carried in the pocket or purse, and which is intended for personal hygiene purposes such as wiping one's hands or face, or blowing one's nose...
over his face. He was also told to address anyone who approached him with the question, "Are you Mr Jackson-Cole?" Mitty was hired at the hotel by Jackson-Cole and received a starting salary
Salary
A salary is a form of periodic payment from an employer to an employee, which may be specified in an employment contract. It is contrasted with piece wages, where each job, hour or other unit is paid separately, rather than on a periodic basis....
of a little over £8 per week. This made Mitty Oxfam's first paid employee. He received a starting salary of a little over £8 per week.
Mitty's initial role at Oxfam was to oversee the distribution of donated clothing
Clothing
Clothing refers to any covering for the human body that is worn. The wearing of clothing is exclusively a human characteristic and is a feature of nearly all human societies...
to European
European ethnic groups
The ethnic groups in Europe are the various ethnic groups that reside in the nations of Europe. European ethnology is the field of anthropology focusing on Europe....
s who had been left impoverished during World War II. However, Oxfam soon saw an untapped financial potential in selling the donated clothing rather than just sending the donations to Europe
Europe
Europe is, by convention, one of the world's seven continents. Comprising the westernmost peninsula of Eurasia, Europe is generally 'divided' from Asia to its east by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting...
. This would allow Oxfam to "to become a shop that sold everything but bought nothing," to quote The Telegraph
The Daily Telegraph
The Daily Telegraph is a daily morning broadsheet newspaper distributed throughout the United Kingdom and internationally. The newspaper was founded by Arthur B...
. Proceeds from the sales of the donated goods would be used to fund Oxfam's charitable goals.
Mitty's motto for the first gift shop was "If you donate it, we can sell it." Some of the more unusual items that Mitty sold were used false teeth and a live donkey
Donkey
The donkey or ass, Equus africanus asinus, is a domesticated member of the Equidae or horse family. The wild ancestor of the donkey is the African Wild Ass, E...
. The store only made £500 during its first year of operation, but by 1953, just four years after the shop had opened, it brought in a £10,000 a year profit
Profit (accounting)
In accounting, profit can be considered to be the difference between the purchase price and the costs of bringing to market whatever it is that is accounted as an enterprise in terms of the component costs of delivered goods and/or services and any operating or other expenses.-Definition:There are...
.
Mitty's success with the first Oxfam shop gave him the opportunity to oversee and open several more charity shops throughout Britain by the early 1960s. His growing success at Oxfam allowed him to recruit a number of celebrities including Harry Secombe
Harry Secombe
Sir Harry Donald Secombe CBE was a Welsh entertainer with a talent for comedy and a noted fine tenor singing voice. He is best known for playing Neddie Seagoon, the central character in the BBC radio comedy series The Goon Show...
who helped to draw attention to Oxfam's work. By 1971, Mitty's Oxfam charity shops were making over £1 million and had become the largest charity shop chain in the country.
Joe Mitty officially retired from Oxfam in 1982, though he continued to work as an Oxfam ambassador
Ambassador
An ambassador is the highest ranking diplomat who represents a nation and is usually accredited to a foreign sovereign or government, or to an international organization....
. In 2006, he appeared with Victoria Beckham
Victoria Beckham
Victoria Caroline Beckham is an English singer-songwriter, dancer, model, actress, fashion designer and businesswoman. In the late 1990s, Beckham rose to fame with the all-female pop group Spice Girls and was dubbed Posh Spice by the July 1996 issue of the British pop music magazine Top of the Pops...
at an Oxfam charity shop in Notting Hill
Notting Hill
Notting Hill is an area in London, England, close to the north-western corner of Kensington Gardens, in the Royal Borough of Kensington and Chelsea...
where she presented him with an award and he sold her a black dress for £19.99 as part of a campaign to draw attention to Oxfam's work. He also worked with the 20,000 volunteers who run Britain's over 700 Oxfam charity shops.
Mitty was awarded an MBE
MBE
MBE can stand for:* Mail Boxes Etc.* Management by exception* Master of Bioethics* Master of Bioscience Enterprise* Master of Business Engineering* Master of Business Economics* Mean Biased Error...
in 2003 for his work with the Oxfam charity shops and service to Oxfam. In 2006, the then Prime Minister Tony Blair
Tony Blair
Anthony Charles Lynton Blair is a former British Labour Party politician who served as the Prime Minister of the United Kingdom from 2 May 1997 to 27 June 2007. He was the Member of Parliament for Sedgefield from 1983 to 2007 and Leader of the Labour Party from 1994 to 2007...
presented Mitty with a lifetime achievement award at the ITV-Daily Mirror Pride of Britain event. Blair declared to the audience that if Mitty had worked in the private sector
Private sector
In economics, the private sector is that part of the economy, sometimes referred to as the citizen sector, which is run by private individuals or groups, usually as a means of enterprise for profit, and is not controlled by the state...
he would have been a multi-millionaire
Millionaire
A millionaire is an individual whose net worth or wealth is equal to or exceeds one million units of currency. It can also be a person who owns one million units of currency in a bank account or savings account...
. Carol Vorderman
Carol Vorderman
Carol Jean Vorderman MBE is a British media personality, best known for co-hosting the popular game show Countdown for 26 years from 1982 to 2008. In September 2011 she became a co-anchor of the ITV1 panel show Loose Women....
, a British television presenter, also called Mitty "the grandfather of British charity shops" at the same awards.
Quotes
In a 2002 speech, Joe Mitty told a gathering of Oxfam charity shop managers that: "I was a sort of Christopher ColumbusChristopher Columbus
Christopher Columbus was an explorer, colonizer, and navigator, born in the Republic of Genoa, in northwestern Italy. Under the auspices of the Catholic Monarchs of Spain, he completed four voyages across the Atlantic Ocean that led to general European awareness of the American continents in the...
of the 1940s. I had no idea how to price
Price
-Definition:In ordinary usage, price is the quantity of payment or compensation given by one party to another in return for goods or services.In modern economies, prices are generally expressed in units of some form of currency...
things and when. But I had two words - rage
Rage (emotion)
Rage is a feeling of intense anger. It is associated with the Fight-or-flight response and oftentimes activated in response to an external cue, such as the murder of a loved one. The phrase, 'thrown into a fit of rage,' expresses the immediate nature of rage that occurs before deliberation. If left...
, and passion
Passion (emotion)
Passion is a term applied to a very strong feeling about a person or thing. Passion is an intense emotion compelling feeling, enthusiasm, or desire for something....
. Rage because of the inequality
Economic inequality
Economic inequality comprises all disparities in the distribution of economic assets and income. The term typically refers to inequality among individuals and groups within a society, but can also refer to inequality among countries. The issue of economic inequality is related to the ideas of...
and injustice
Injustice
Injustice is the lack of or opposition to justice, either in reference to a particular event or act, or as a larger status quo. The term generally refers to misuse, abuse, neglect, or malfeasance that is uncorrected or else sanctioned by a legal system. Misuse and abuse with regard to a particular...
in the world, and a passion to do something about it."
External links
- Oxfam: Remembering Joe
- Oxfam Charity Shops
- BBC News: Oxfam shop founder dies aged 88, BBC NewsBBC NewsBBC News is the department of the British Broadcasting Corporation responsible for the gathering and broadcasting of news and current affairs. The department is the world's largest broadcast news organisation and generates about 120 hours of radio and television output each day, as well as online...
, 2 October 2007 - Oxfam shop founder Mitty dies, Charities Aid Foundation, 2 October 2007
- The Daily Telegraph, 3 October 2007
- Obituary, The Times, 4 October 2007
- Obituary, The Guardian, 9 October 2007
- Obituary, The Independent, 11 October 2007