Iperu, tourist information and assistance


Details
Country
Launch Date	June 24, 1994 as Tourist Protection Service - Servicio de Protección al Turista (SPT).
Languages	Most *iperú* operators speak English English language English is a West Germanic language that arose in the Anglo-Saxon kingdoms of England and spread into what was to become south-east Scotland under the influence of the Anglian medieval kingdom of Northumbria... . Some of them are also fluent in other languages. Informative materials are published in Spanish Spanish language Spanish , also known as Castilian , is a Romance language in the Ibero-Romance group that evolved from several languages and dialects in central-northern Iberia around the 9th century and gradually spread with the expansion of the Kingdom of Castile into central and southern Iberia during the... , English English language English is a West Germanic language that arose in the Anglo-Saxon kingdoms of England and spread into what was to become south-east Scotland under the influence of the Anglian medieval kingdom of Northumbria... , French French language French is a Romance language spoken as a first language in France, the Romandy region in Switzerland, Wallonia and Brussels in Belgium, Monaco, the regions of Quebec and Acadia in Canada, and by various communities elsewhere. Second-language speakers of French are distributed throughout many parts... , German German language German is a West Germanic language, related to and classified alongside English and Dutch. With an estimated 90 – 98 million native speakers, German is one of the world's major languages and is the most widely-spoken first language in the European Union.... , Italian Italian language Italian is a Romance language spoken mainly in Europe: Italy, Switzerland, San Marino, Vatican City, by minorities in Malta, Monaco, Croatia, Slovenia, France, Libya, Eritrea, and Somalia, and by immigrant communities in the Americas and Australia... , Russian Russian language Russian is a Slavic language used primarily in Russia, Belarus, Uzbekistan, Kazakhstan, Tajikistan and Kyrgyzstan. It is an unofficial but widely spoken language in Ukraine, Moldova, Latvia, Turkmenistan and Estonia and, to a lesser extent, the other countries that were once constituent republics... and Chinese Chinese language The Chinese language is a language or language family consisting of varieties which are mutually intelligible to varying degrees. Originally the indigenous languages spoken by the Han Chinese in China, it forms one of the branches of Sino-Tibetan family of languages... .
Operating places	*iperú* has operations on 12 Peruvian regions Regions of Peru The regions of Peru are the first-level administrative subdivisions of Peru. Since its 1821 independence, Peru had been divided into departments but faced the problem of an increasing centralization of political and economic power in its capital, Lima... with 30 offices (January, 2009).
Partners	Promperú and INDECOPI.
URL	http://www.peru.travel

Iperú, Tourist Information and Assistance, or simply iperú (with lowercase i; ipeˈɾu) is the free tourism office provided by the Peruvian government through the Commission for the Promotion of Export and Tourism Peru (Comisión de Promoción de las Exportaciones y el Turismo del Perú, Promperú) and the National Institute for Defense Competition and Protection of Intellectual Property (Instituto Nacional de Defensa de la Competencia y de la Protección de la Propiedad Intellectual, INDECOPI), where both domestic and foreign tourists can obtain objective and impartial information on destinations, attractions, routes, travel times, and registered companies that provide tourism services and to obtain assistance in case any problems arise during the trip or if the tourist services were not provided as hired. Iperú is responsible for handling claims submitted by national and foreign tourists against the suppliers of tourism services, with mediating and conciliatory (but not punitive) powers to solve them. Operators of iperú speak English, and some operators speak other languages.

iperú provides a useful service for tourists, producers, and researchers who travel for various reasons before, during, or after their visit to Peru

Peru

Peru , officially the Republic of Peru , is a country in western South America. It is bordered on the north by Ecuador and Colombia, on the east by Brazil, on the southeast by Bolivia, on the south by Chile, and on the west by the Pacific Ocean....

, as they have a comprehensive database of registered services in the country, as well as information about places, attractions, and, sometimes, little known details about the country.

Despite being part of a public organization, iperú is open every day of the week, including Sundays, holidays, and during strikes.

Normally, local offices of the national tourist office are named as the city where they are located, for example, iperú office in Iquitos

Iquitos

Iquitos is the largest city in the Peruvian rainforest, with a population of 370,962. It is the capital of Loreto Region and Maynas Province.Located on the Amazon River, it is only above sea level, although it is more than from the mouth of the Amazon at Belém on the Atlantic Ocean...

, (Peruvian Amazon

Peruvian Amazon

The Peruvian Amazon is the area of the Amazon jungle included in the territory of Peru, from the east of the Andes to borders with Ecuador, Colombia, Brazil and Bolivia. This region comprises 60% of the country and is marked by a large degree of biodiversity...

), is called iperú Iquitos or the office located in Chachapoyas

Chachapoyas, Peru

In this part of Peru, located in the eyebrow of the jungle, the climate is subtropical highland, described by the Köppen climate classification as Cwb, with an average temperature of 18 °C and an average relative humidity of 74 percent. However, in some areas the temperature can drop to 2 °C....

is called iperú Chachapoyas.

iperú headquarters are in Lima

Lima

Lima is the capital and the largest city of Peru. It is located in the valleys of the Chillón, Rímac and Lurín rivers, in the central part of the country, on a desert coast overlooking the Pacific Ocean. Together with the seaport of Callao, it forms a contiguous urban area known as the Lima...

History

Through a cooperation agreement between Promperú and Indecopi (June 24, 1994) established the Tourist Protection Service (Servicio de Protección al Turista, SPT), which is iperú, Tourist Information and Assistance, today. Through this agreement INDECOPI gives to the new bureau the functions of the Consumer Protection Commission (Comisión de Protección al Consumidor, CPC) in cases against tourism companies.

In 2001, noting the need for objective tourist information to visitors in order to prevent adverse incidents and improve the services provided by SPT, it was decided to add the Tourist Information Service (Servicio de Información Turística, SIT).

Merging the functions of both services, gave rise to iperú, Tourist Information and Assistance

Achievements

During 2007, iperú handled 287,492 cases both requests for information and assistance, all over Peru.

Functions

To provide tourist information.
To advise tourists on paperwork and procedures to public and private institutions.
To contribute to the resolution of complaints from tourists against operators of tourist services.

Offices in Peru

The Peruvian tourist information and assistance service, iperú is totally accessible, personally, by phone and email, 7 days a week, 24 hours a day, 365 days of the year and in 5 languages. It has a network of 30 offices in 12 regions of Peru

Regions of Peru

The regions of Peru are the first-level administrative subdivisions of Peru. Since its 1821 independence, Peru had been divided into departments but faced the problem of an increasing centralization of political and economic power in its capital, Lima...

Region	Capital of Region	Location of the offices
Amazonas Amazonas Region Amazonas is a department of northern Peru bordered by Ecuador on the north and west, Cajamarca Department on the west, La Libertad Department on the south, and Loreto Department and San Martín Department on the east. Its capital is the city of Chachapoyas....	Chachapoyas Chachapoyas, Peru In this part of Peru, located in the eyebrow of the jungle, the climate is subtropical highland, described by the Köppen climate classification as Cwb, with an average temperature of 18 °C and an average relative humidity of 74 percent. However, in some areas the temperature can drop to 2 °C....	Main Square. Offices in Amazonas
Ancash	Huaraz Huaraz Huaraz is a city in Peru. It is the capital of the Departmento de Ancash and the seat of government of the Provincia de Huaraz . The urban agglomerations population is distributed over the districts of Huaraz and Independencia. It was estimated in 2007 to exceed 120,000...	Main Square and Tourist Information Booth. Offices in Ancash
Arequipa	Arequipa Arequipa Arequipa is the capital city of the Arequipa Region in southern Peru. With a population of 836,859 it is the second most populous city of the country...	Airport, Santa Catalina Monastery Santa Catalina Monastery The Monastery of Saint Catherine is a monastery of nuns of the Domincan Second Order, located in Arequipa, Peru. It was built in 1580 and was enlarged in the 17th century. The over 20,000-square-meter monastery was built predominantly in the Mudéjar style, and is characterized by its vividly... and Main Square. Offices in Arequipa
Ayacucho Ayacucho Region Ayacucho is a region of Peru, located in the south-central Andes of the country. Its capital is the city of Ayacucho. The region was one of the hardest hit by terrorism during the 1980s during the guerrilla war waged by Shining Path known as the internal conflict in Peru.A referendum was held on...	Ayacucho Ayacucho Ayacucho is the capital city of Huamanga Province, Ayacucho Region, Peru.Ayacucho is famous for its 33 churches, which represent one for each year of Jesus's life. Ayacucho has large religious celebrations, especially during the Holy Week of Easter...	Airport and Main Square. Offices in Ayacucho
Cusco Cusco Region Cusco is a region in Peru. It is bordered by the Ucayali Region on the north; the Madre de Dios and Puno regions on the east; the Arequipa Region on the south; and the Apurímac, Ayacucho and Junín regions on the west...	Cusco Cusco Cusco , often spelled Cuzco , is a city in southeastern Peru, near the Urubamba Valley of the Andes mountain range. It is the capital of the Cusco Region as well as the Cuzco Province. In 2007, the city had a population of 358,935 which was triple the figure of 20 years ago...	Airport, Turistic galleries and Machu Picchu Machu Picchu Machu Picchu is a pre-Columbian 15th-century Inca site located above sea level. It is situated on a mountain ridge above the Urubamba Valley in Peru, which is northwest of Cusco and through which the Urubamba River flows. Most archaeologists believe that Machu Picchu was built as an estate for... town. Offices in Cusco
La Libertad La Libertad Region La Libertad is a region in northwestern Peru. Formerly it was known as the 'Department of La Libertad" , a political division that generally corresponds to a state in the United States of America...	Trujillo Trujillo, Peru Trujillo, in northwestern Peru, is the capital of the La Libertad Region, and the third largest city in Peru. The urban area has 811,979 inhabitants and is an economic hub in northern Peru... .	Main Square and El Brujo Archaeological Complex El Brujo The El Brujo Archaeological Complex, just north of Trujillo, La Libertad Province, Peru, is an ancient monument of the Moche culture. It includes Huaca Prieta and the nearby colonial remains of Salinar, Moche, Lambayeque, Chimú.Huaca El Brujo and Huaca Cao Viejo were built by the... . Offices in La Libertad
Lambayeque Lambayeque Region Lambayeque is a region in northwestern Peru known for its rich Moche and Chimú historical past. The region's name originates from the ancient pre-Inca civilization of the Lambayeque.-Etymology:...	Chiclayo Chiclayo Chiclayo is the capital city of the Lambayeque region in northern Peru. It is located 13 kilometers inland from the Pacific coast and 770 kilometers from the nation's capital, Lima... .	Chiclayo downtown, Sipán Royal Tombs Museum Lord of Sipán The Lord of Sipán is the name of a mummy of an elite man found in Sipán by Peruvian archaeologist Walter Alva in 1987. The tomb is in Sipán's Huaca Rajada, an area in Chiclayo.The Lord of Sipán tomb is a Moche culture site in Peru... and airport. Offices in Lambayeque
Lima Lima Region Lima Region, also known as Lima Provincias, is one of twenty-five regions of Peru. Located in the central coast of the country, its regional seat is Huacho....	Lima Lima Lima is the capital and the largest city of Peru. It is located in the valleys of the Chillón, Rímac and Lurín rivers, in the central part of the country, on a desert coast overlooking the Pacific Ocean. Together with the seaport of Callao, it forms a contiguous urban area known as the Lima... .	Airport, San Isidro district and Larcomar shopping centre. Offices in Lima
Loreto Loreto Region Loreto is Peru's northernmost region. Covering almost one-third of Peru's territory, Loreto is by far the nation's largest region and also one of the most sparsely populated ones, due to its remote location in the Amazon Rainforest...	Iquitos Iquitos Iquitos is the largest city in the Peruvian rainforest, with a population of 370,962. It is the capital of Loreto Region and Maynas Province.Located on the Amazon River, it is only above sea level, although it is more than from the mouth of the Amazon at Belém on the Atlantic Ocean... .	Airport, and 161 Napo street, 4th Office (Plaza de Armas/Main Square). Offices in Loreto
Piura Piura Region Piura is a coastal region in northwestern Peru. The region's capital is Piura and its largest port cities, Paita and Talara, are also among the most important in Peru...	Piura Piura Piura is a city in northwestern Peru. It is the capital of the Piura Region and the Piura Province. The population is 377,496.It was here that Spanish Conqueror Francisco Pizarro founded the third Spanish city in South America and first in Peru, San Miguel de Piura, in July 1532... .	Main Square, Airport and Mancora Máncora Máncora is a town and beach resort in the Piura Region, in northwestern Peru. It is located in the Talara Province and is capital of the Máncora District. The town has 8,852 inhabitants .... town. Offices in Piura
Puno Puno Region Puno is a region in southeastern Peru. It is bordered by Bolivia on the east, the Madre de Dios Region on the north, the Cusco and Arequipa regions on the west, the Moquegua Region on the southwest, and the Tacna Region on the south...	Puno Puno Puno is a city in southeastern Peru, located on the shore of Lake Titicaca. It is the capital city of the Puno Region and the Puno Province with a population of approximately 100,000. The city was established in 1668 by viceroy Pedro Antonio Fernández de Castro as capital of the province of... .	Main Square. Offices in Puno
Tacna Tacna Region Tacna is the southernmost region in Peru. Its name originates from the Quechua words taka and na , which would mean "a place to hit". This expression is thought to be related to the Quechua conquest of the Aymara people...	Tacna Tacna - Rail :Tacna is served by a cross-border standard gauge railway to Arica, Chile.It is also the location of the National Railway Museum of Peru.-Air:Tacna is served by the Crnl. FAP... .	Main Square, Airport, Santa Rosa's Border Complex and Ground terminal. Offices in Tacna

Also, local offices of iperú, tourist information and assistance, installs modules of tourist information on events or places with large influx of visitors and foreign nationals, such as the celebration of the Inti Raymi

Inti Raymi

During the Inca Empire, the Inti Raymi was the most important of four ceremonies celebrated in Cusco, as related by Inca Garcilaso de la Vega. The celebration took place in the Haukaypata or the main plaza in the city....

in (Cusco) or the Patronal Feast of Saint John in Iquitos

Iquitos

in the Peruvian Amazon

Peruvian Amazon

External links

www.peru.travel, the official Tourism website of Peru - South America
Artícle on Iperú in La República, a nationwide Peruvian newspaper (Spanish)
News about the missing climbers in the Peruvian Andes by a Belgium newspaper (French)
ikitos.com - La Comunidad Virtual de Iquitos, Perú Service and information website for and about Iquitos, with extensive tourism pages (Spanish and English)
ACOBIA-DWAzoo Amazon Manatee Rescue Center, Iquitos, Peru
Oficinas de Turismo del mundo (en francés)

The source of this article is wikipedia, the free encyclopedia. The text of this article is licensed under the GFDL.

History

Achievements

Functions

Offices in Peru

See also

External links