The Institute of Administrative Management (IAM) is an awarding organisation

United Kingdom Awarding Bodies

In the UK, in order for a qualification to be recognized as part of the National Qualifications Framework , and transferable between courses, institutions and occupations, it must be accredited through one of the United Kingdom Awarding Bodies that is regulated by the three government-appointed...

 and professional membership body for practising and aspiring Administrative and Business Managers, with students and members in 65 countries worldwide.

Administration Management is concerned with the following areas:

• System
  System
  System is a set of interacting or interdependent components forming an integrated whole....
  
  s
• Human Resources
  Human resources
  Human resources is a term used to describe the individuals who make up the workforce of an organization, although it is also applied in labor economics to, for example, business sectors or even whole nations...
  
  
• Communication
  Communication
  Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast...
  
  
• Information Technology
  Information technology
  Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
  
  
• Facilities
• Training & Development
• Finance
  Finance
  "Finance" is often defined simply as the management of money or “funds” management Modern finance, however, is a family of business activity that includes the origination, marketing, and management of cash and money surrogates through a variety of capital accounts, instruments, and markets created...
  
  

History

The IAM was formed in 1915 when a group of executives from the private and public sector met at the London School of Economics

London School of Economics

The London School of Economics and Political Science is a public research university specialised in the social sciences located in London, United Kingdom, and a constituent college of the federal University of London...

. With the intentions of forming a self-development group with the aim and intention of shared best practice in administrative management.

• 1915 Foundation of the Personal Development Meeting at the LSE.
• 1916 The Office Machinery Users Association (OMA) is set up.
• 1932 The Office Management Association is formed during the First National Conference on Office Management.
• 1933 The first OMA Survey of Office Practices & Salaries is published.
• 1936 The OMA becomes the Institute of Office Management (IOM).
• 1942 The IOM, in conjunction with the LSE, publishes the First Clerical Salaries analysis.
• 1946 The IOM, together with the Regent Street Polytechnic
  University of Westminster
  The University of Westminster is a public research university located in London, United Kingdom. Its origins go back to the foundation of the Royal Polytechnic Institution in 1838, and it was awarded university status in 1992.The university's headquarters and original campus are based on Regent...
  
  , launches an examination scheme.
• 1948 The first Members Journal is launched.
• 1971 The IOM initiates the Office of the Year Award.
• 1972 The IOM changes its name to The Institute of Administrative Management (IAM).
• 1976 The Office Job Evaluation Handbook is published.
• 1994 The IAM launches its Continuing Professional Development
  Continuing Professional Development
  Continuing professional development or Continuing professional education is the means by which people maintain their knowledge and skills related to their professional lives.-CPD research:...
  
   Scheme for members - the scheme has it roots in the very first meeting in 1915.
• 1995 The IAM celebrates its Eightieth Anniversary.
• 2002 The IAM forms a Strategic Alliance with the Institute of Chartered Secretaries and Administrators
  Institute of Chartered Secretaries and Administrators
  The Institute of Chartered Secretaries and Administrators is an international professional membership body and a recognised authority on corporate governance.-History:The organisation was founded in 1891 and incorporated by Royal Charter in 1902...
  
  .
• 2003 The IAM launches the BA (Hons) in Strategic Administrative Management.
• 2004 The IAM launches the new Bachelor of Arts (Honours) Strategic Administrative Degree awarded by Oxford Brookes University
  Oxford Brookes University
  Oxford Brookes University is a new university in Oxford, England. It was named to honour the school's founding principal, John Brookes. It has been ranked as the best new university by the Sunday Times University Guide 10 years in a row...
  
  .
• 2006 The IAM introduces several new National Qualifications Framework
  National Qualifications Framework
  The National Qualifications Framework is a credit transfer system developed for qualifications in England, Wales and Northern Ireland....
  
   (NQF) programmes.
• 2007 The IAM forges a strategic alliance with the Council for Administration.
• 2008 The IAM undergoes a re-brand and re-launch.
• 2010 The IPA becomes part of the IAM.
• 2011 The IAM introduces a new suite of Qualifications and Credit Framework
  Qualifications and Credit Framework
  The Qualifications and Credit Framework is the national credit transfer system for education qualification in England, Education in Northern Ireland and Wales. The QCF replaces the National Qualifications Framework which closed for accreditations at the end of 2010...
  
   (QCF) qualifications.

Present day

The IAM operates a number of branches across the UK, providing members with networking opportunities, as well as delivering qualifications which are recognised across England, Wales and Northern Ireland by Qfqual, DCELLS and CCEA respectively. IAM qualifications are delivered by around 250 IAM-accredited centres, offering campus-based and distance learning options to IAM students. In addition, the IAM offers independent study options to unattached students. The IAM has students working in business, commerce, industry, local and central government in the UK and abroad, for example in Singapore, Malaysia, Hong Kong, the Gulf, the West Indies and Southern Africa.

Current qualifications

Level 2 Certificate in Principles of Business and Administration (Min. 13 credits)

Mandatory Units (worth 11 credits):

• Unit 201 Principles of personal responsibilities and working in a business environment (4)
• Unit 202 Principles of providing administrative services (4)
• Unit 203 Principles of managing information and producing documents (3)

Optional Units (candidates must achieve at least two credits):

• Unit 204 Principles of supporting change in a business environment (1)
• Unit 205 Principles of supporting business events (1)
• Unit 206 Principles of maintaining stationery stock (1)
• Unit 207 Principles of working in the public sector (5)
• Unit 305 Principles of project management (2)
• Unit 306 Principles of budgets in a business environment (2)
• Unit 307 Principles of contributing to innovation and change (2)
• Unit 308 Principles of working in the public sector (7)

Level 3 Certificate in Principles of Business and Administration (Min. 17 credits)

Mandatory Units (worth 15 credits):

• Unit 301 Principles of personal responsibilities and how to develop and evaluate own performance at work (4)
• Unit 302 Principles of working with and supervising others in a business environment (3)
• Unit 303 Principles of managing information and producing documents in a business environment (4)
• Unit 304 Principles of providing and maintaining administrative services (4)

Optional Units (candidates must achieve at least two credits):

• Unit 204 Principles of supporting change in a business environment (1)
• Unit 206 Principles of maintaining stationery stock (1)
• Unit 207 Principles of working in the public sector (5)
• Unit 305 Principles of project management (2)
• Unit 306 Principles of budgets in a business environment (2)
• Unit 307 Principles of contributing to innovation and change (2)
• Unit 308 Principles of working in the public sector (7)

Level 4 Certificate in Business and Administrative Management (25 credits)

Optional Pathway 1 (unit credit values in brackets):

• Unit 401 Fundamentals of administrative management (15)
• Unit 402 Administrative systems (10)

Optional Pathway 2:

• Unit 403 Managing operations (15)
• Unit 404 Managing quality (10)

Optional Pathway 3:

• Unit 405 Personal effectiveness (10)
• Unit 406 Managing people in organisations (15)

Optional Pathway 4:

• Unit 407 Managing information and knowledge (15)
• Unit 408 Finance for administrative managers (10)

Level 4 Diploma in Business and Administrative Management (Min. 120 credits)

Mandatory Units:

• Unit 401 Fundamentals of administrative management (15)
• Unit 402 Administrative systems (10)
• Unit 403 Managing operations (15)
• Unit 404 Managing quality (10)
• Unit 405 Personal effectiveness (15)
• Unit 406 Managing people in organisations (10)
• Unit 407 Managing information and knowledge (15)
• Unit 408 Finance for administrative managers (10)

Optional Units (candidates must complete two optional units):

• Unit 409 Administration for executive assistants (10)
• Unit 410 Introduction to Islamic finance (10)
• Unit 411 Managing business facilities (10)
• Unit 431 Management accounting: costing and budgeting (15)
• Unit 432 Marketing intelligence (15)
• Unit 433 The Internet and e-business (15)
• Unit 434 Business events management (15)

Level 5 Certificate in Business and Administrative Management (Min. 30 credits)

Optional Pathway 1:

• Unit 501 Operations management (15)
• Unit 502 Information for strategic decision-making (10)
• Unit 503 Advanced finance for business managers (10)

Optional Pathway 2:

• Unit 504 Organisational analysis and change (15)
• Unit 505 Human resource management (10)
• Unit 506 Knowledge management strategy (5)

Level 5 Certificate in Governance, Leadership and Motivation (20 credits)

Mandatory Units:

• Unit 507 The context of corporate governance (10)
• Unit 508 Leadership, motivation and group dynamics (10)

Level 5 Diploma in Business and Administrative Management (120 credits)

Mandatory Units:

• Unit 501 Operations management (15)
• Unit 502 Information for strategic decision-making (10)
• Unit 503 Advanced finance for business managers (10)
• Unit 504 Organisational analysis and change (15)
• Unit 505 Human resource management (10)
• Unit 506 Knowledge management strategy (5)
• Unit 507 The context of corporate governance (10)
• Unit 508 Leadership, motivation and group dynamics (10)
• Unit 509 Business research (15)

Optional Units (candidates must complete two optional units):

• Unit 510 Economics for business (15)
• Unit 511 Organisational facilities management (10)
• Unit 512 Islamic finance (10)
• Unit 531 Financial systems and auditing (15)
• Unit 532 Small business enterprise (15)
• Unit 533 European business (15)
• Unit 534 Business ethics (15)

Level 6 Diploma in Business and Administrative Management (120 credits)

Mandatory Units:

• Unit 601 Strategic management (20)
• Unit 602 The dynamics of leadership (20)
• Unit 603 Management information systems for business (20)
• Unit 604 Advanced finance for decision makers (20)

Optional Units (candidates must complete two optional units):

• Unit 605 Marketing management in business (20)
• Unit 606 Customer focus for strategic advantage (20)
• Unit 607 Leadership skills (20)
• Unit 608 Managing risk in business (20)

Level 6 Extended Diploma in Business and Administrative Management (360 credits)

Mandatory Units:

• Unit 641 Fundamentals of administrative management (15)
• Unit 642 Administrative systems (10)
• Unit 643 Managing operations (15)
• Unit 644 Managing quality (10)
• Unit 645 Managing information and knowledge (15)
• Unit 646 Finance for administrative managers (10)
• Unit 647 Managing business facilities (10)
• Unit 651 Operations management (15)
• Unit 652 Information for strategic decision-making (10)
• Unit 653 Advanced finance for business managers (10)
• Unit 654 Organisational analysis and change (15)
• Unit 655 Human resource management (10)
• Unit 656 Knowledge management strategy (5)
• Unit 657 The context of corporate governance (10)
• Unit 658 Leadership, motivation and group dynamics (10)
• Unit 661 Strategic management (20)
• Unit 662 The dynamics of leadership (20)
• Unit 663 Management information systems for business (20)
• Unit 664 Advanced finance for decision makers (20)
• Unit 665 Marketing management in business (20)
• Unit 666 Customer focus for strategic advantage (20)
• Unit 667 Leadership skills (20)
• Unit 668 Managing risk in business (20)
• Unit 669 Business research (30)

Level 3 Certificate in Administrative Management

Mandatory Units:

• Inside organisations
• Working with people
• Administrative practice

Level 4 Diploma in Administrative Management

Mandatory Units:

• People in organisations
• Administrative systems and processes
• Professional administration
• Information for decision-making

Optional Units (one only):

• Case study 1
• Project report 1

Level 5 Advanced Diploma in Administrative Management

Mandatory Units:

• Administrative systems in the organisation
• Strategic issues in administration
• Administrative management of resources
• Human resources and practice

Optional Units (one only):

• Case study 2
• Project report 2

BA (Hons) in Administrative Management

Mandatory Units:

• Corporate culture
• Cross-culture communication
  Communication
  Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast...
  
  
• Organisational perspectives
• information security
  Information security
  Information security means protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction....
  
   and computer law
• Law
  Law
  Law is a system of rules and guidelines which are enforced through social institutions to govern behavior, wherever possible. It shapes politics, economics and society in numerous ways and serves as a social mediator of relations between people. Contract law regulates everything from buying a bus...
  
   and practice of meetings
• Administrative systems training
• Independent study (Research and Dissertation)

Optional Units (one only):

• Business project management
  Project management
  Project management is the discipline of planning, organizing, securing, and managing resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end , undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value...
  
  
• Operations management
  Operations management
  Operations management is an area of management concerned with overseeing, designing, and redesigning business operations in the production of goods and/or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as little resources as needed, and...