EFQM
Encyclopedia
EFQM is a non-profit membership foundation based in Brussels. EFQM is the custodian of the EFQM Excellence Model
, a non-prescriptive management framework that is widely used in public & private sector organisations throughout Europe and beyond.
EFQM Membership is open to organisations, rather than individuals. Members include: BMW
, EDF
, Grundfos
, Philips
, Ricoh
, Robert Bosch
, Solvay
and Trimo.
EFQM runs the annual EFQM Excellence Award
, which is designed to recognised organisations that have achieved an outstanding level of sustainable excellence.
was gaining ground in Europe. It was a well-developed discipline, practised by many companies in a variety of formats. However, it was believed that an actual European focus on Total Quality Management
(TQM), in which the best ideas from around the world could be brought together, was missing. For that reason, 14 CEOs of prominent European businesses created the European Foundation for Quality Management, later referred to as EFQM. On October 19, 1989, the terms of reference of EFQM were established. Mr. Cornelius van der Klugt, then CEO of Philips
, was confirmed as the first President of the EFQM.
Below, an overview of all the business leaders and companies that formed EFQM:
The EFQM Excellence Model
embeds these principles of Excellence in a framework that helps organisations assess their capabilities and strengths in order to achieve their particular goals. The model was launched in 1991 and is based on eight Fundamental Concepts of Excellence. Today, the EFQM Excellence Model
is used by more than 30,000 organisations in Europe.
This is achieved through the use and application of the EFQM Excellence Model
.
EFQM Excellence Model
The EFQM Excellence Model is a non-prescriptive framework for organisational management systems, promoted by EFQM and designed for helping organisations in their drive towards being more competitive...
, a non-prescriptive management framework that is widely used in public & private sector organisations throughout Europe and beyond.
EFQM Membership is open to organisations, rather than individuals. Members include: BMW
BMW
Bayerische Motoren Werke AG is a German automobile, motorcycle and engine manufacturing company founded in 1916. It also owns and produces the Mini marque, and is the parent company of Rolls-Royce Motor Cars. BMW produces motorcycles under BMW Motorrad and Husqvarna brands...
, EDF
EDF
- Military :* Elmendorf Air Force Base, a United States Air Force Base in Alaska* Estonian Defence Forces, military of the Republic of Estonia* European Defence Force, an international military force by the European Council- Organizations :...
, Grundfos
Grundfos
Grundfos is one of the world's largest pump manufacturer, based in Denmark with more than 18,000 employees globally. The annual production of more than 12 million pump units, circulator pumps , submersible pumps , and centrifugal pumps is approximately 50% of the world market for these pumps...
, Philips
Philips
Koninklijke Philips Electronics N.V. , more commonly known as Philips, is a multinational Dutch electronics company....
, Ricoh
Ricoh
or Ricoh, is a Japanese company that was established in 1936 on February 6th, as , a company in the RIKEN zaibatsu. Its headquarters is located in Ricoh Building in Chūō, Tokyo....
, Robert Bosch
Robert Bosch
Robert Bosch was a German industrialist, engineer and inventor, founder of Robert Bosch GmbH.-Biography:...
, Solvay
Solvay
Solvay may refer to* Solvay , an international chemicals and plastics company* the Solvay process* Ernest Solvay, its inventor* Solvay Conference* the Solvay Business School* Solvay, New York* Solvay Hut, on the Matterhorn...
and Trimo.
EFQM runs the annual EFQM Excellence Award
EFQM Excellence Award
The EFQM Excellence Award was created by the organisation EFQM.Established in 1992, the prize recognises companies with excellent and sustainable results across all areas of the EFQM Excellence Model...
, which is designed to recognised organisations that have achieved an outstanding level of sustainable excellence.
EFQM History
In the 1950s Quality AssuranceQuality Assurance
Quality assurance, or QA for short, is the systematic monitoring and evaluation of the various aspects of a project, service or facility to maximize the probability that minimum standards of quality are being attained by the production process...
was gaining ground in Europe. It was a well-developed discipline, practised by many companies in a variety of formats. However, it was believed that an actual European focus on Total Quality Management
Total Quality Management
Total quality management or TQM is an integrative philosophy of management for continuously improving the quality of products and processes....
(TQM), in which the best ideas from around the world could be brought together, was missing. For that reason, 14 CEOs of prominent European businesses created the European Foundation for Quality Management, later referred to as EFQM. On October 19, 1989, the terms of reference of EFQM were established. Mr. Cornelius van der Klugt, then CEO of Philips
Philips
Koninklijke Philips Electronics N.V. , more commonly known as Philips, is a multinational Dutch electronics company....
, was confirmed as the first President of the EFQM.
Below, an overview of all the business leaders and companies that formed EFQM:
| Company | Representative Business Leader |
|---|---|
| Robert Bosch GmbH Robert Bosch GmbH Robert Bosch GmbH is a multinational engineering and electronics company headquartered in Gerlingen, near Stuttgart, Germany. It is the world's largest supplier of automotive components... |
Mr. K. Eckert |
| British Telecommunications plc | Mr. I.D.T. Vallance |
| Bull SA | Mr. F. Lorentz |
| Ciba-Geigy AG | Mr. H. Lippuner |
| Dassault Aviation Dassault Aviation Dassault Aviation is a French aircraft manufacturer of military, regional and business jets, a subsidiary of Dassault Group.It was founded in 1930 by Marcel Bloch as Société des Avions Marcel Bloch or "MB". After World War II, Marcel Bloch changed his name to Marcel Dassault, and the name of the... |
Mr. S. Dassault |
| AB Electrolux | Mr. A. Scharp |
| Fiat Auto SpA | Mr. U. Agnelli |
| KLM | Mr. J.F.A. de Soet |
| Nestlé Nestlé Nestlé S.A. is the world's largest food and nutrition company. Founded and headquartered in Vevey, Switzerland, Nestlé originated in a 1905 merger of the Anglo-Swiss Milk Company, established in 1867 by brothers George Page and Charles Page, and Farine Lactée Henri Nestlé, founded in 1866 by Henri... |
Mr. R. Morf |
| C. Olivetti & C., SpA | Mr. C. De Benedetti |
| Philips Philips Koninklijke Philips Electronics N.V. , more commonly known as Philips, is a multinational Dutch electronics company.... |
Mr. C.J. van der Klugt |
| Renault Renault Renault S.A. is a French automaker producing cars, vans, and in the past, autorail vehicles, trucks, tractors, vans and also buses/coaches. Its alliance with Nissan makes it the world's third largest automaker... |
Mr. R.H. Lévy |
| Sulzer AG | Mr. F. Fahrni |
| Volkswagen Volkswagen Volkswagen is a German automobile manufacturer and is the original and biggest-selling marque of the Volkswagen Group, which now also owns the Audi, Bentley, Bugatti, Lamborghini, SEAT, and Škoda marques and the truck manufacturer Scania.Volkswagen means "people's car" in German, where it is... AG |
Mr. Carl H. Hahn |
Knowledge
Excellence is not a theory; it relates to the tangible achievements of an organisation in what it does, how it does it, the results it gets and the confidence that these results will be sustained in the future.The EFQM Excellence Model
EFQM Excellence Model
The EFQM Excellence Model is a non-prescriptive framework for organisational management systems, promoted by EFQM and designed for helping organisations in their drive towards being more competitive...
embeds these principles of Excellence in a framework that helps organisations assess their capabilities and strengths in order to achieve their particular goals. The model was launched in 1991 and is based on eight Fundamental Concepts of Excellence. Today, the EFQM Excellence Model
EFQM Excellence Model
The EFQM Excellence Model is a non-prescriptive framework for organisational management systems, promoted by EFQM and designed for helping organisations in their drive towards being more competitive...
is used by more than 30,000 organisations in Europe.
Activities
To help organisations to continually improve and achieve higher levels of performance, EFQM provides networking and mutual learning experiences, offers education, recognises achievements and supports the implementation of best in class tools and practices.This is achieved through the use and application of the EFQM Excellence Model
EFQM Excellence Model
The EFQM Excellence Model is a non-prescriptive framework for organisational management systems, promoted by EFQM and designed for helping organisations in their drive towards being more competitive...
.