US Technology Resources
Encyclopedia
UST Global headquartered in Aliso Viejo, California
is a provider of IT services. Stephen J. Ross in 1998 founded UST Global in Laguna Hills
.
UST Global specializes in Healthcare & Insurance, Retail, Financial Services, Transportation & Logistics, Manufacturing & Automotive, Media & Entertainment and Utility & Energy.
UST Global partners with Oracle Corporation
, IBM
, Microsoft
, SAP
, Cisco
and others. The company has offices in USA, India
, UK
, Malaysia, Philippines
, and Singapore
.
The company has three engines of innovation. The Apple Tree Lab is an innovation gym where professionals are invited to experiment without fear of mistakes, 'Eureka!' is UST's Idea Management System and 'Open Minds' is a collaboration space on the Web. Forrester Research, in its "Maximising Innovation from ERP Service Providers; Insights from Nasscom 2010" report, noted that: "Companies like UST Global allow their employees to spend part of their time in a research lab, developing user cases for new technologies."
HfS Research, an advisory analyst firm based in Cambridge, UK, "focused on helping enterprises make complex decisions with their business process and outsourcing strategies," released its Buyers Guide, taking a look at "The 2011 Offshore Challengers". Focusing on several fast-growing firms that continue to compete with and win major contracts from their larger competitors, the report takes a close look at UST Global's strengths and evaluates the company's prospects for the future.
After citing several attributes that distinguish UST in the marketplace, HfS awards the company's current and future prospects in Europe & the UK the highest recommendation in the report: "Strong".
Among UST Global's distinguishing factors cited in the report are the company's focus on "fewer CLIENTS, more ATTENTION" and its management depth under the leadership of CEO Sajan Pillai.
UST Global has started its expansion plans in Trivandrum with the construction of an own campus, near Technopark. The proposed campus is spread over 36 acres (145,687 m²). The campus will also feature a 12 acres (48,562.3 m²) waterbody channeling through the various blocks of the campus. The first phase of the campus is expected to be complete by end of 2011.
Cisco
will use its Smart+Connected Real Estate Solution to wire up the campus. This will converge building, safety, and communications networks onto the open Internet Protocol (IP) standard, streamlining processes by providing a single connection for building management and IT systems. The IP-based network will reduce capital expenditure by simplifying building design and construction, and also enable building managers to reduce carbon footprint and build a sustainable and more energy-efficient environment. This will help the campus achieve a higher rating on the Leadership in Energy and Environmental Design (LEED) certification.
Kochi
UST Global has a new facility in Leela Infopark, Kochi, Kerala which was unveiled on Februaray 2011.
Spread over an area of 34,000 sq ft, the office is styled to the themes of speed, passion and courage to celebrate the company's partnership with Britain-based Formula One (F1) team Marussia Virgin Racing
In early 2008, California arbitrators ruled that US Technology Resources, LLC must pay Stephen J. Ross US $7.5 million for his founding interest in the company. The company had disputed the extent of Ross's actual contributions. The arbitration award was then confirmed by the Los Angeles Superior Court and judgment entered in Ross' favor..
California
California is a state located on the West Coast of the United States. It is by far the most populous U.S. state, and the third-largest by land area...
is a provider of IT services. Stephen J. Ross in 1998 founded UST Global in Laguna Hills
Laguna Hills, California
Laguna Hills is a city located in southern Orange County, California, United States. Its name refers to its proximity to Laguna Canyon and the much older Laguna Beach. Other newer cities nearby—Laguna Niguel and Laguna Woods—are similarly named.-Geography:...
.
UST Global specializes in Healthcare & Insurance, Retail, Financial Services, Transportation & Logistics, Manufacturing & Automotive, Media & Entertainment and Utility & Energy.
UST Global partners with Oracle Corporation
Oracle Corporation
Oracle Corporation is an American multinational computer technology corporation that specializes in developing and marketing hardware systems and enterprise software products – particularly database management systems...
, IBM
IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
, Microsoft
Microsoft
Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions...
, SAP
SAP AG
SAP AG is a German software corporation that makes enterprise software to manage business operations and customer relations. Headquartered in Walldorf, Baden-Württemberg, with regional offices around the world, SAP is the market leader in enterprise application software...
, Cisco
Cisco
Cisco may refer to:Companies:*Cisco Systems, a computer networking company* Certis CISCO, corporatised entity of the former Commercial and Industrial Security Corporation in Singapore...
and others. The company has offices in USA, India
India
India , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...
, UK
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...
, Malaysia, Philippines
Philippines
The Philippines , officially known as the Republic of the Philippines , is a country in Southeast Asia in the western Pacific Ocean. To its north across the Luzon Strait lies Taiwan. West across the South China Sea sits Vietnam...
, and Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...
.
Services
- Application Development and Maintenance
- QA and Testing
- Business Process Outsourcing
- Mortgage BPO
- Infrastructure Services
- Consulting
- Enterprise Solutions
- Business Intelligence
- Data Management
Recognitions
- Innovation at UST Global
The company has three engines of innovation. The Apple Tree Lab is an innovation gym where professionals are invited to experiment without fear of mistakes, 'Eureka!' is UST's Idea Management System and 'Open Minds' is a collaboration space on the Web. Forrester Research, in its "Maximising Innovation from ERP Service Providers; Insights from Nasscom 2010" report, noted that: "Companies like UST Global allow their employees to spend part of their time in a research lab, developing user cases for new technologies."
- UST GLOBAL Ranked as “STRONG” Offshore Challenger
HfS Research, an advisory analyst firm based in Cambridge, UK, "focused on helping enterprises make complex decisions with their business process and outsourcing strategies," released its Buyers Guide, taking a look at "The 2011 Offshore Challengers". Focusing on several fast-growing firms that continue to compete with and win major contracts from their larger competitors, the report takes a close look at UST Global's strengths and evaluates the company's prospects for the future.
After citing several attributes that distinguish UST in the marketplace, HfS awards the company's current and future prospects in Europe & the UK the highest recommendation in the report: "Strong".
Among UST Global's distinguishing factors cited in the report are the company's focus on "fewer CLIENTS, more ATTENTION" and its management depth under the leadership of CEO Sajan Pillai.
Timeline
- 1998: Stephen Ross Founded the company in California
- 1999: Started Indian operations in ThiruvananthapuramThiruvananthapuramThiruvananthapuram , formerly known as Trivandrum, is the capital of the Indian state of Kerala and the headquarters of the Thiruvananthapuram District. It is located on the west coast of India near the extreme south of the mainland...
- 1999: Acquired Pinnacle Consulting
- 1999: Magnecomp International, a division of the Singapore Listed Magnecomp Corporation, acquires an interest in UST. G. A. Menon became the company's Non-Executive Chairman.
- 2000: Signed the first Fortune 100 customer
- 2001: Becomes the fastest company to be accredited with SEI CMM level 5Capability Maturity ModelThe Capability Maturity Model is a development model that was created after study of data collected from organizations that contracted with the U.S. Department of Defense, who funded the research. This model became the foundation from which CMU created the Software Engineering Institute...
- 2003: Expanded operations with centers in ChicagoChicagoChicago is the largest city in the US state of Illinois. With nearly 2.7 million residents, it is the most populous city in the Midwestern United States and the third most populous in the US, after New York City and Los Angeles...
and New YorkNew YorkNew York is a state in the Northeastern region of the United States. It is the nation's third most populous state. New York is bordered by New Jersey and Pennsylvania to the south, and by Connecticut, Massachusetts and Vermont to the east... - 2004: Expanded operations with center in Malaysia
- 2005: Acquired eBuilt Inc
- 2005: Assessed at SEI CMMI Level 5 and PCMM Level 5
- 2005: Opened BPO operations in ChennaiChennaiChennai , formerly known as Madras or Madarasapatinam , is the capital city of the Indian state of Tamil Nadu, located on the Coromandel Coast off the Bay of Bengal. Chennai is the fourth most populous metropolitan area and the sixth most populous city in India...
- 2006: Acquired QA Labs Inc
- 2006: Initiated European operations with set up of UKUnited KingdomThe United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...
office - 2006: Acquired 36 acres (145,687 m²) of land for exclusive campus in Thiruvananthapuram
- 2007: Announced USD 130 million expansion plan
- 2007: Expanded operations with new centers in Kochi and Makati CityMakati CityThe City of Makati is one of the 17 cities that make up Metro Manila, one of the most populous metropolitan areas in the world. Makati is the financial center of the Philippines and one of the major financial, commercial and economic hubs in Asia...
- 2007: Entered the 2007 North American Offshore Applications Services Magic Quadrant
- 2007: Ranked among Best Green Outsourcers of 2007
- 2007: Profiled in Independent Research Firm Report on mid-tier Providers by Forrester Research, Inc
- 2008: Ranked second on the 2007 Top 20 Outsourced Software Testing & QA Vendors Report
- 2008: Ranked first for Legacy Modernization Services
- 2008: Positioned among the 21 companies in the 2008 North American Offshore Applications Services Magic Quadrant
- 2009: Established GenShare, a joint venture with GE
- 2009: Expanded operations with new delivery centre in ChileChileChile ,officially the Republic of Chile , is a country in South America occupying a long, narrow coastal strip between the Andes mountains to the east and the Pacific Ocean to the west. It borders Peru to the north, Bolivia to the northeast, Argentina to the east, and the Drake Passage in the far...
- 2010: Partnered Virgin RacingVirgin RacingMarussia Virgin Racing, the trading name of Virgin Racing Limited, is a Russian owned Formula One racing team based in the United Kingdom and racing on a Russian licence, which made its debut in the 2010 Formula One season. It was granted entry as Manor Grand Prix on 12 June 2009, as one of four...
Formula OneFormula OneFormula One, also known as Formula 1 or F1 and referred to officially as the FIA Formula One World Championship, is the highest class of single seater auto racing sanctioned by the Fédération Internationale de l'Automobile . The "formula" designation in the name refers to a set of rules with which...
team for the 2010 season - 2011: UST Global Forms Innovation Lab Partnership with CCH
UST Global Campus
TrivandrumUST Global has started its expansion plans in Trivandrum with the construction of an own campus, near Technopark. The proposed campus is spread over 36 acres (145,687 m²). The campus will also feature a 12 acres (48,562.3 m²) waterbody channeling through the various blocks of the campus. The first phase of the campus is expected to be complete by end of 2011.
Cisco
Cisco
Cisco may refer to:Companies:*Cisco Systems, a computer networking company* Certis CISCO, corporatised entity of the former Commercial and Industrial Security Corporation in Singapore...
will use its Smart+Connected Real Estate Solution to wire up the campus. This will converge building, safety, and communications networks onto the open Internet Protocol (IP) standard, streamlining processes by providing a single connection for building management and IT systems. The IP-based network will reduce capital expenditure by simplifying building design and construction, and also enable building managers to reduce carbon footprint and build a sustainable and more energy-efficient environment. This will help the campus achieve a higher rating on the Leadership in Energy and Environmental Design (LEED) certification.
Kochi
UST Global has a new facility in Leela Infopark, Kochi, Kerala which was unveiled on Februaray 2011.
Spread over an area of 34,000 sq ft, the office is styled to the themes of speed, passion and courage to celebrate the company's partnership with Britain-based Formula One (F1) team Marussia Virgin Racing
Social Responsibility
UST Global's Corporate Social Responsibility (CSR) initiatives are geared towards making a meaningful difference to the communities in which they live and work. These initiatives are designed to encourage participation from associates and clients. Their emphasis is on health, education and environment and their primary target groups are women and children.Controversy
In early 2008, California arbitrators ruled that US Technology Resources, LLC must pay Stephen J. Ross US $7.5 million for his founding interest in the company. The company had disputed the extent of Ross's actual contributions. The arbitration award was then confirmed by the Los Angeles Superior Court and judgment entered in Ross' favor..