Krauthammer
Encyclopedia
Krauthammer is an international professional services
Professional services
Professional services is an industry of infrequent, technical, or unique functions performed by independent contractors or by consultants whose occupation is the rendering of such services....

 company, whose main expertise is consultancy-based coaching
Coaching
Coaching, with a professional coach, is the practice of supporting an individual, referred to as the client or mentee or coachee, through the process of achieving a specific personal or professional result....

 and training
Training
The term training refers to the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. It forms the core of apprenticeships and provides the backbone of content at institutes of...

. Krauthammer is headquartered in Brussels
Brussels
Brussels , officially the Brussels Region or Brussels-Capital Region , is the capital of Belgium and the de facto capital of the European Union...

, Belgium
Belgium
Belgium , officially the Kingdom of Belgium, is a federal state in Western Europe. It is a founding member of the European Union and hosts the EU's headquarters, and those of several other major international organisations such as NATO.Belgium is also a member of, or affiliated to, many...

 and has 25 offices in 16 countries.

History

Krauthammer was founded by Eric Krauthammer in 1971 in Switzerland
Switzerland
Switzerland name of one of the Swiss cantons. ; ; ; or ), in its full name the Swiss Confederation , is a federal republic consisting of 26 cantons, with Bern as the seat of the federal authorities. The country is situated in Western Europe,Or Central Europe depending on the definition....

.
In this decade, Krauthammer’s activities were mainly focused on the Swiss market, but towards the end of the decade offices were opened in France
France
The French Republic , The French Republic , The French Republic , (commonly known as France , is a unitary semi-presidential republic in Western Europe with several overseas territories and islands located on other continents and in the Indian, Pacific, and Atlantic oceans. Metropolitan France...

 and Belgium
Belgium
Belgium , officially the Kingdom of Belgium, is a federal state in Western Europe. It is a founding member of the European Union and hosts the EU's headquarters, and those of several other major international organisations such as NATO.Belgium is also a member of, or affiliated to, many...

.
In the 1980s Krauthammer expanded into the Netherlands
Netherlands
The Netherlands is a constituent country of the Kingdom of the Netherlands, located mainly in North-West Europe and with several islands in the Caribbean. Mainland Netherlands borders the North Sea to the north and west, Belgium to the south, and Germany to the east, and shares maritime borders...

, Germany
Germany
Germany , officially the Federal Republic of Germany , is a federal parliamentary republic in Europe. The country consists of 16 states while the capital and largest city is Berlin. Germany covers an area of 357,021 km2 and has a largely temperate seasonal climate...

, England
England
England is a country that is part of the United Kingdom. It shares land borders with Scotland to the north and Wales to the west; the Irish Sea is to the north west, the Celtic Sea to the south west, with the North Sea to the east and the English Channel to the south separating it from continental...

, and Spain
Spain
Spain , officially the Kingdom of Spain languages]] under the European Charter for Regional or Minority Languages. In each of these, Spain's official name is as follows:;;;;;;), is a country and member state of the European Union located in southwestern Europe on the Iberian Peninsula...

.
In 1994, Eric Krauthammer sold his shares to Wolters Kluwer
Wolters Kluwer
Wolters Kluwer N.V. is a global information services and publishing company. The company provides products and services for professionals in the health, tax, accounting, corporate, financial services, legal and regulatory sectors...

, a leading Dutch publishing group active in 30 countries. A proportion of the stock remained the property of Krauthammer senior management.

An employee buyout
Buyout
A buyout, in finance, is an investment transaction by which the ownership equity of a company, or a majority share of the stock of the company is acquired. The acquiror thereby "buys out" control of the target company....

 in 2000 created financial and psychological ownership and the possibility to operate and innovate independently. Wolters Kluwer
Wolters Kluwer
Wolters Kluwer N.V. is a global information services and publishing company. The company provides products and services for professionals in the health, tax, accounting, corporate, financial services, legal and regulatory sectors...

 reached an agreement to sell Krauthammer International, part of Wolters Kluwer Professional Training, to the company's key personnel and NIB Capital Private Equity N.V.

Krauthammer Consulting started its operation in 2002 and has offices in the Netherlands, UK and France. In 2010, Krauthammer Consulting was joined together with Krauthammer.

Services and clientele

Krauthammer offers ready-made, customized and newly-created training programmes as well as coaching for a wide range of client needs. Target audiences consist of leaders and managers, salespeople and negotiators, internal trainers and coaches, and support staff. The most typical clients come from the so-called 'SMIFH' sectors, namely services, manufacturing
Manufacturing
Manufacturing is the use of machines, tools and labor to produce goods for use or sale. The term may refer to a range of human activity, from handicraft to high tech, but is most commonly applied to industrial production, in which raw materials are transformed into finished goods on a large scale...

, IT
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...

, finances and health
Health
Health is the level of functional or metabolic efficiency of a living being. In humans, it is the general condition of a person's mind, body and spirit, usually meaning to be free from illness, injury or pain...

.

Methodology

The claimed uniqueness of the Krauthammer training and coaching approach lies in that, in terms of "neurological levels" (Gregory Bateson
Gregory Bateson
Gregory Bateson was an English anthropologist, social scientist, linguist, visual anthropologist, semiotician and cyberneticist whose work intersected that of many other fields. He had a natural ability to recognize order and pattern in the universe...

 and Robert Dilts
Robert Dilts
Robert Dilts has been a developer, author, trainer and consultant in the field of Neuro-linguistic programming since its creation in 1975 by John Grinder and Richard Bandler....

), unlike many other approaches, it deals mostly with concrete behavioural and strategy levels that, within time and sequential follow-ups, will bring evolution of the beliefs and identity levels. In short: "new behaviour skills breed new attitudes", namely that behavioural training impacts cognitive processes through the reduction of cognitive dissonance
Cognitive dissonance
Cognitive dissonance is a discomfort caused by holding conflicting ideas simultaneously. The theory of cognitive dissonance proposes that people have a motivational drive to reduce dissonance. They do this by changing their attitudes, beliefs, and actions. Dissonance is also reduced by justifying,...

.
This specific methodology finds its origins in a broad version of the Palo Alto school of communication (Mental Research Institute
Mental Research Institute
The Palo Alto Mental Research Institute is one of the founding institutions of brief and family therapy. Founded by Don D. Jackson and colleagues in 1959, MRI has been one of the leading sources of ideas in the area of interactional/systemic studies, psychotherapy, and family...

 and Paul Watzlawick
Paul Watzlawick
Paul Watzlawick was an Austrian-American psychologist and philosopher. A theoretician in communication theory and radical constructivism, he has commented in the fields of family therapy and general psychotherapy...

). It was first synthetised in the sixties by Gustav Käser, then continuously developed by the Krauthammer research and development team. Among the main modern influences of Krauthammer, we find the systems approach and methodologies, and theorists like Fons Trompenaars
Fons Trompenaars
Fons Trompenaars is a Dutch author and consultant in the field of cross-cultural communication. His books include: Riding the Waves of Culture, Seven Cultures of Capitalism, Building Cross-Cultural Competence, 21 Leaders for the 21st Century and Innovating in a Global Crisis...

, Marshall Rosenberg
Marshall Rosenberg
Marshall Rosenberg is an American psychologist and the creator of Nonviolent Communication, a communication process that helps people to exchange the information necessary to resolve conflicts and differences peacefully...

 and Peter Senge
Peter Senge
Peter Michael Senge is an American scientist and director of the Center for Organizational Learning at the MIT Sloan School of Management. He is known as author of the book The Fifth Discipline: The art and practice of the learning organization from 1990...

.

Research

Krauthammer has originated models, concepts and scales, such as the Human Capital Development (HCD) Model, the 4LS Evaluation, the Double Helix model, the Culture Iceberg, the Development Wheel and the Infinite 8 model. Krauthammer original research findings on management and leadership are furthered by Economist Intelligence Unit
Economist Intelligence Unit
The Economist Intelligence Unit is part of the Economist Group.It is a research and advisory company providing country, industry and management analysis worldwide and incorporates the former Business International Corporation, a U.S. company acquired by the parent organization in 1986...

and other industry related sites .

Literature

Watzlawick, P., Bavelas, J. B., Jackson, D. D., Pragmatics of Human Communication. W.W. Norton & Company, New York, 1967.
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