IBS Software is a provider of IT consultancy to the travel, transportation and logistics (TTL) industry. The company started operations in 1997 from Trivandrum, India

India

India , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...

 with 55 employees. As of 2011, IBS employs around 2000 staff from 30 different nationalities and operates out of 10 offices in the Americas

Americas

The Americas, or America , are lands in the Western hemisphere, also known as the New World. In English, the plural form the Americas is often used to refer to the landmasses of North America and South America with their associated islands and regions, while the singular form America is primarily...

, Europe

Europe

Europe is, by convention, one of the world's seven continents. Comprising the westernmost peninsula of Eurasia, Europe is generally 'divided' from Asia to its east by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting...

, Asia-Pacific

Asia-Pacific

Asia-Pacific or Asia Pacific is the part of the world in or near the Western Pacific Ocean...

, the Middle East

Middle East

The Middle East is a region that encompasses Western Asia and Northern Africa. It is often used as a synonym for Near East, in opposition to Far East...

 and Africa

Africa

Africa is the world's second largest and second most populous continent, after Asia. At about 30.2 million km² including adjacent islands, it covers 6% of the Earth's total surface area and 20.4% of the total land area...

. Its software products and bespoke

Bespoke

Bespoke is a term employed in a variety of applications to mean an item custom-made to the buyer's specification...

 systems are used by airlines, airports, oil and gas companies, cruise lines and tour operators world-wide to manage their mission critical operations.

In 2007, General Atlantic

General Atlantic

General Atlantic is a private equity investment firm. The firm invests through growth capital injections, control buyouts, industry consolidations, build-ups, recapitalizations, and PIPEs...

 invested USD 60 million in IBS for a minority stake holding.

Lines of business

IBS owns the IP rights to 17 software products in the following Lines of Business.

Line of Business	Business Area	Product Name
Airline Passenger Services	Passenger reservations & departure control Loyalty management, Staff travel, flight special services	iFly Solution Suite
Airline Operations	Fleet scheduling & management, Manpower planning, Crew pairing, rostering and tracking, MRO, Integrated flight operations - small to medium sized carriers	iFlight solution suite
Airline Cargo & Logistics	Core cargo operations, Ground handling, ULD management, Mail & courier management, Cargo revenue accounting, Revenue management	iCargo solution suite
Airport Operations	Airport Operational Database Management Flight Information Display Common Use Passenger Processing Systems Cargo Terminal Operations Departure Control Systems	iAirport solution suite
Travel & Cruise	Tour management, dynamic packaging & E-commerce Cruise reservations Cruise on-board property management	Ship Partner, Cruise Partner & Tour Partner
Hospitality	Hotel Booking Solution	Demand Gateway
Upstream Oil & Gas Logistics	Personnel movement Material movement Personnel-on-Board management Accommodation management	iLogistics
IT Services	Software Services & Independent Testing	Not Applicable

Clientele

IBS’ customer list of over 170 includes Air Astana

Air Astana

Air Astana is the flag carrier and the national airline of Kazakhstan with its head office in Almaty. It is the national carrier of Kazakhstan and operates scheduled domestic and international services. Its main bases are Astana International Airport and Almaty International Airport...

, Air New Zealand

Air New Zealand

Air New Zealand Limited is the national airline and flag carrier of New Zealand. Based in Auckland, New Zealand, the airline operates scheduled passenger flights to 26 domestic destinations and 24 international destinations in 15 countries across Asia, Europe, North America and Oceania, and is...

, All Nippon Airways

All Nippon Airways

, also known as or ANA, is one of the largest airlines in Japan. It is headquartered at the Shiodome City Center in the Shiodome area in Minato, Tokyo, Japan. It operates services to 49 destinations in Japan and 35 international routes and employed over 14,000 employees as of May 2009...

, Austrian Airlines

Austrian Airlines

Austrian Airlines is the flag carrier airline of Austria, headquartered in Office Park 2 on the grounds of Vienna International Airport in Schwechat, Wien-Umgebung and a subsidiary of Deutsche Lufthansa AG. Together with regional subsidiary Tyrolean Airways and charter arm Lauda Air, it operates...

, BAA

BAA

BAA may stand for:*Batting average against in Major League Baseball*BAA Ground, a now defunct cricket venue in Rangoon, Burma*BAA Limited Ferrovial, formerly BAA plc, originally known as the British Airports Authority...

 (London's Heathrow & Gatwick), Cargo Italia, Cathay Pacific

Cathay Pacific

Cathay Pacific is the flag carrier of Hong Kong, with its head office and main hub located at Hong Kong International Airport, although the airline's registered office is on the 33rd floor of One Pacific Place...

, Celebrity Cruises

Celebrity Cruises

Celebrity Cruises is a cruise line founded in 1988 by the Greek Chandris Group. In 1997, Celebrity Cruises Ltd. merged with Royal Caribbean International to become Royal Caribbean Cruises Ltd., which operates Celebrity, Royal Caribbean International, Azamara Club Cruises, Pullmantur Cruises and CDF...

, Cunard

Cunard

Cunard may refer to:* Grace Cunard , American silent film actress* Nancy Cunard , English writer, editor, and publisher* Samuel Cunard , British shipping magnate-Other:...

, Easy Cruise, Emirates, Enerjet

Enerjet

Enerjet is a charter airline with its headquarters on the grounds of Calgary International Airport in Calgary, Alberta, Canada. It used to operate flights to holiday destinations in the Caribbean and Mexico from Calgary, Edmonton, Toronto , Winnipeg, and Vancouver...

, Expedia

Expedia

Expedia is an Internet-based travel website based in the US with localised sites for 21 countries...

, Fairmont Hotels and Resorts

Fairmont Hotels and Resorts

Fairmont Hotels & Resorts is a Canadian-based operator of luxury hotels and resorts. Currently, Fairmont operates properties in 18 countries including Canada, the United States, Mexico, Bermuda, Barbados, United Kingdom, Monaco, Germany, Switzerland, Egypt, Kenya, Tanzania, South Africa, the...

, Fuji Dream Airlines

Fuji Dream Airlines

is a domestic airline headquartered in Makinohara, Shizuoka, Japan, with its main hub at Shizuoka Airport. The airline commenced operations on July 23, 2009, from its home town of Shizuoka.- History :...

, Globus Airline, Iberia Airlines

Iberia Airlines

Iberia Líneas Aéreas de España, S.A., commonly known as Iberia, is the flag carrier airline of Spain. Based in Madrid, it operates an international network of services from its main bases of Madrid-Barajas Airport and Barcelona El Prat Airport....

, Jet Airways

Jet Airways

Jet Airways is a major Indian airline based in Mumbai, Maharashtra. It is India's largest airline and the market leader in the domestic sector. It operates over 400 flights daily to 76 destinations worldwide. Its main hub is Chhatrapati Shivaji International Airport, with secondary hubs at Delhi,...

, Jet Blue, Kingfisher Airlines

Kingfisher Airlines

Kingfisher Airlines is an airline group based in India. Its head office is Kingfisher House in Vile Parle , Mumbai. Kingfisher Airlines, through its parent company United Breweries Group, has a 50% stake in low-cost carrier Kingfisher Red....

, KLM, Malaysia Airlines

Malaysia Airlines

Malaysian Airline System Berhad , DBA Malaysia Airlines , is the government-owned flag carrier of Malaysia. Malaysia Airlines operates flights from its home base, Kuala Lumpur International Airport, and its eastern hub in Kota Kinabalu. It has its headquarters on the grounds of Sultan Abdul Aziz...

, Nippon Cargo Airlines

Nippon Cargo Airlines

, or NCA, is a cargo airline based in the Onarimon Yusen Building in Minato, Tokyo, Japan. It operates scheduled cargo services in Asia and to Europe and the North America. Its main base is Narita International Airport outside Tokyo.- History :...

, Oman Air

Oman Air

Oman Air is the national airline of Oman. Based on the grounds of Muscat International Airport in Muscat, it operates scheduled domestic and international passenger services, as well as regional air taxi and charter flights. Its main base is Muscat International Airport. Oman Air is a member of...

, Orbitz World Wide, Pacific Control Systems, Petroleum Development Oman

Petroleum Development Oman

Petroleum Development of Oman is the foremost exploration and production company in the Sultanate. It accounts for more than 90% of the country's crude-oil production and nearly all of its natural-gas supply...

, Qantas Freight

Qantas Freight

Qantas Freight is a subsidiary company of Qantas, responsible for the air cargo operations of the Qantas group. It is the owner of freight airline Express Freighters Australia, Asia-based freight forwarder DPEX Worldwide, and trucking company Jets Transport Express; and is also a partner in two...

, Qatar Airways

Qatar Airways

Qatar Airways Company Q.C.S.C. , operating as Qatar Airways, is the flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha, it operates a hub-and-spoke network, linking over 100 international destinations from its base in Doha, using a fleet of over 100 aircraft...

, S7 Airlines

S7 Airlines

OJSC Siberia Airlines , operating as S7 Airlines, is an airline headquartered in Ob, Novosibirsk Oblast, Russia, with offices in Moscow. S7 Airlines has been Russia's fastest-growing airline and recently passed Aeroflot as Russia's largest domestic airline.S7 has operated scheduled passenger...

, Seabourn Cruise Line

Seabourn Cruise Line

Seabourn Cruise Line is a luxury cruise line headquartered in Seattle, Washington. The line operates all around the world, from short seven-day Caribbean cruises to exotic 100+ day cruises around the world...

, South African Airways

South African Airways

South African Airways is the national flag carrier and largest airline of South Africa, with headquarters in Airways Park on the grounds of OR Tambo International Airport in Kempton Park, Ekurhuleni, Gauteng. The airline flies to 36 destinations worldwide from its hub at OR Tambo International...

, Star Cruises

Star Cruises

Star Cruises , a member of Genting Hong Kong, is the sixth largest cruise line in the world behind companies such as Carnival Corporation and Royal Caribbean Cruises...

, Tokyo International Air Cargo Terminal, US Airways Vacations, Vail Resorts Inc., Virgin Atlantic and Wynn Resorts

Wynn Resorts

Wynn Resorts Limited is a publicly traded corporation based in Paradise, Nevada that is a developer and operator of high end hotels and casinos. It was formed on October 25, 2002 by former Mirage Resorts Chairman and CEO Stephen A...

 among others.

Acquisitions

Over the past years, IBS has acquired 6 companies

2011: India based Moveo Systems


2008: US-based VISaer

2008: Majority stake in US-based Hotel Booking Solutions Incorporated (HBSi)

2006: US-based Discovery Travel Systems

2003: UK based Avient Technologies

2002: TopAir from EDS

Corporate Social Responsibility

IBS CSR

Corporate social responsibility

Corporate social responsibility is a form of corporate self-regulation integrated into a business model...

activities are organized through CANDLE (abbreviation for Care And Love). The company’s employees and management contribute to the funds for CANDLE.

Divine Children’s Home, a home for destitute children was started in Trivandrum, India in the year 2008 through the efforts of IBS CSR. The employees continue to support the activities of the Home.

External links

• http://www.thehindubusinessline.com/todays-paper/tp-logistics/article2589776.ece
• http://www.thehindubusinessline.com/todays-paper/tp-logistics/article2052162.ece
• http://www.payloadasia.com/tag/IBS-Software-Services/1
• http://www.airlinetechnology.net/airline-supplier-profiles/ibs/IBS-profile.htm
• http://www.aaco.org/partnerdetails.aspx?pageid=372
• http://articles.economictimes.indiatimes.com/2010-09-27/news/27616903_1_ibs-software-services-ibs-chairman-logistics-solutions
• http://articles.economictimes.indiatimes.com/2007-11-21/news/27667952_1_cargo-business-icargo-ibs-software-services
• http://articles.economictimes.indiatimes.com/2003-10-28/news/27523754_1_ibs-software-services-ibs-officials-ibs-chairman
• http://www.financialexpress.com/news/taking-wings-from-kerala/680720/0
• http://articles.economictimes.indiatimes.com/2010-09-27/news/27616903_1_ibs-software-services-ibs-chairman-logistics-solutions
• http://www.airlineinformation.org/publications/eNewslineIssue6_interview_vkmatthews.html
• http://m.economictimes.com/PDAET/articleshow/4841764.cms
• http://m.economictimes.com/PDAET/articleshow/5324306.cms
• http://www.thehindubusinessline.in/2008/08/15/stories/2008081550190700.htm
• http://www.livemint.com/2007/07/26001430/General-Atlantic-invests-60-m.html
• http://www.financialexpress.com/news/ibs-acquires-bostons-software-firm-visaer/313386/