Malaysia Airlines
Overview
 
Malaysian Airline System Berhad , DBA
Doing business as
The phrase "doing business as" is a legal term used in the United States, meaning that the trade name, or fictitious business name, under which the business or operation is conducted and presented to the world is not the legal name of the legal person who actually own it and are responsible for it...

 Malaysia Airlines (abbreviated MAS), is the government-owned flag carrier
Flag carrier
A flag carrier is a transportation company, such as an airline or shipping company, that, being locally registered in a given country, enjoys preferential rights or privileges, accorded by the government, for international operations. It may be a state-run, state-owned or private but...

 of Malaysia. Malaysia Airlines operates flights from its home base, Kuala Lumpur International Airport
Kuala Lumpur International Airport
Kuala Lumpur International Airport , or KLIA serves the capital city of Malaysia, Kuala Lumpur, and is one of Southeast Asia's largest airports. It is also Malaysia's main international airport. It is situated in the Sepang district, in the south of the state of Selangor, about from Kuala Lumpur...

, and its eastern hub in Kota Kinabalu
Kota Kinabalu International Airport
Kota Kinabalu International Airport serves the city of Kota Kinabalu, the state capital of Sabah, Malaysia. It is located about 8 km southwest of the city centre. It is the second busiest airport in Malaysia after Kuala Lumpur International Airport, handling 4.8 million passengers in 2009...

. It has its headquarters on the grounds of Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport , LTSAAS , often called Subang Airport or Subang Skypark, is an airport located in Subang, Selangor, Malaysia, and primarily serves general aviation and some turboprop domestic flights...

 in Subang, Selangor
Selangor
Selangor also known by its Arabic honorific, Darul Ehsan, or "Abode of Sincerity") is one of the 13 states of Malaysia. It is on the west coast of Peninsular Malaysia and is bordered by Perak to the north, Pahang to the east, Negeri Sembilan to the south and the Strait of Malacca to the west...

. The airline plans to relocate its headquarters from Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport , LTSAAS , often called Subang Airport or Subang Skypark, is an airport located in Subang, Selangor, Malaysia, and primarily serves general aviation and some turboprop domestic flights...

 to KLIA
Kuala Lumpur International Airport
Kuala Lumpur International Airport , or KLIA serves the capital city of Malaysia, Kuala Lumpur, and is one of Southeast Asia's largest airports. It is also Malaysia's main international airport. It is situated in the Sepang district, in the south of the state of Selangor, about from Kuala Lumpur...

 in February 2012.

Malaysia Airlines operates flight in Southeast Asia
Southeast Asia
Southeast Asia, South-East Asia, South East Asia or Southeastern Asia is a subregion of Asia, consisting of the countries that are geographically south of China, east of India, west of New Guinea and north of Australia. The region lies on the intersection of geological plates, with heavy seismic...

, East Asia
East Asia
East Asia or Eastern Asia is a subregion of Asia that can be defined in either geographical or cultural terms...

, South Asia
South Asia
South Asia, also known as Southern Asia, is the southern region of the Asian continent, which comprises the sub-Himalayan countries and, for some authorities , also includes the adjoining countries to the west and the east...

, Middle East
Middle East
The Middle East is a region that encompasses Western Asia and Northern Africa. It is often used as a synonym for Near East, in opposition to Far East...

 and on the Kangaroo Route
Kangaroo route
The Kangaroo Route traditionally refers to air routes flown by Qantas between the countries of Australia and the United Kingdom, via the Eastern Hemisphere. The term is trademarked by Qantas, although it is used in the media and by airline competitors....

 between Europe
Europe
Europe is, by convention, one of the world's seven continents. Comprising the westernmost peninsula of Eurasia, Europe is generally 'divided' from Asia to its east by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting...

 and Australasia
Australasia
Australasia is a region of Oceania comprising Australia, New Zealand, the island of New Guinea, and neighbouring islands in the Pacific Ocean. The term was coined by Charles de Brosses in Histoire des navigations aux terres australes...

 in addition to transatlantic flight
Transatlantic flight
Transatlantic flight is the flight of an aircraft across the Atlantic Ocean. A transatlantic flight may proceed east-to-west, originating in Europe or Africa and terminating in North America or South America, or it may go in the reverse direction, west-to-east...

s from Kuala Lumpur
Kuala Lumpur
Kuala Lumpur is the capital and the second largest city in Malaysia by population. The city proper, making up an area of , has a population of 1.4 million as of 2010. Greater Kuala Lumpur, also known as the Klang Valley, is an urban agglomeration of 7.2 million...

 to Buenos Aires
Buenos Aires
Buenos Aires is the capital and largest city of Argentina, and the second-largest metropolitan area in South America, after São Paulo. It is located on the western shore of the estuary of the Río de la Plata, on the southeastern coast of the South American continent...

, via Cape Town
Cape Town
Cape Town is the second-most populous city in South Africa, and the provincial capital and primate city of the Western Cape. As the seat of the National Parliament, it is also the legislative capital of the country. It forms part of the City of Cape Town metropolitan municipality...

.
Encyclopedia
Malaysian Airline System Berhad , DBA
Doing business as
The phrase "doing business as" is a legal term used in the United States, meaning that the trade name, or fictitious business name, under which the business or operation is conducted and presented to the world is not the legal name of the legal person who actually own it and are responsible for it...

 Malaysia Airlines (abbreviated MAS), is the government-owned flag carrier
Flag carrier
A flag carrier is a transportation company, such as an airline or shipping company, that, being locally registered in a given country, enjoys preferential rights or privileges, accorded by the government, for international operations. It may be a state-run, state-owned or private but...

 of Malaysia. Malaysia Airlines operates flights from its home base, Kuala Lumpur International Airport
Kuala Lumpur International Airport
Kuala Lumpur International Airport , or KLIA serves the capital city of Malaysia, Kuala Lumpur, and is one of Southeast Asia's largest airports. It is also Malaysia's main international airport. It is situated in the Sepang district, in the south of the state of Selangor, about from Kuala Lumpur...

, and its eastern hub in Kota Kinabalu
Kota Kinabalu International Airport
Kota Kinabalu International Airport serves the city of Kota Kinabalu, the state capital of Sabah, Malaysia. It is located about 8 km southwest of the city centre. It is the second busiest airport in Malaysia after Kuala Lumpur International Airport, handling 4.8 million passengers in 2009...

. It has its headquarters on the grounds of Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport , LTSAAS , often called Subang Airport or Subang Skypark, is an airport located in Subang, Selangor, Malaysia, and primarily serves general aviation and some turboprop domestic flights...

 in Subang, Selangor
Selangor
Selangor also known by its Arabic honorific, Darul Ehsan, or "Abode of Sincerity") is one of the 13 states of Malaysia. It is on the west coast of Peninsular Malaysia and is bordered by Perak to the north, Pahang to the east, Negeri Sembilan to the south and the Strait of Malacca to the west...

. The airline plans to relocate its headquarters from Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport , LTSAAS , often called Subang Airport or Subang Skypark, is an airport located in Subang, Selangor, Malaysia, and primarily serves general aviation and some turboprop domestic flights...

 to KLIA
Kuala Lumpur International Airport
Kuala Lumpur International Airport , or KLIA serves the capital city of Malaysia, Kuala Lumpur, and is one of Southeast Asia's largest airports. It is also Malaysia's main international airport. It is situated in the Sepang district, in the south of the state of Selangor, about from Kuala Lumpur...

 in February 2012.

Malaysia Airlines operates flight in Southeast Asia
Southeast Asia
Southeast Asia, South-East Asia, South East Asia or Southeastern Asia is a subregion of Asia, consisting of the countries that are geographically south of China, east of India, west of New Guinea and north of Australia. The region lies on the intersection of geological plates, with heavy seismic...

, East Asia
East Asia
East Asia or Eastern Asia is a subregion of Asia that can be defined in either geographical or cultural terms...

, South Asia
South Asia
South Asia, also known as Southern Asia, is the southern region of the Asian continent, which comprises the sub-Himalayan countries and, for some authorities , also includes the adjoining countries to the west and the east...

, Middle East
Middle East
The Middle East is a region that encompasses Western Asia and Northern Africa. It is often used as a synonym for Near East, in opposition to Far East...

 and on the Kangaroo Route
Kangaroo route
The Kangaroo Route traditionally refers to air routes flown by Qantas between the countries of Australia and the United Kingdom, via the Eastern Hemisphere. The term is trademarked by Qantas, although it is used in the media and by airline competitors....

 between Europe
Europe
Europe is, by convention, one of the world's seven continents. Comprising the westernmost peninsula of Eurasia, Europe is generally 'divided' from Asia to its east by the watershed divides of the Ural and Caucasus Mountains, the Ural River, the Caspian and Black Seas, and the waterways connecting...

 and Australasia
Australasia
Australasia is a region of Oceania comprising Australia, New Zealand, the island of New Guinea, and neighbouring islands in the Pacific Ocean. The term was coined by Charles de Brosses in Histoire des navigations aux terres australes...

 in addition to transatlantic flight
Transatlantic flight
Transatlantic flight is the flight of an aircraft across the Atlantic Ocean. A transatlantic flight may proceed east-to-west, originating in Europe or Africa and terminating in North America or South America, or it may go in the reverse direction, west-to-east...

s from Kuala Lumpur
Kuala Lumpur
Kuala Lumpur is the capital and the second largest city in Malaysia by population. The city proper, making up an area of , has a population of 1.4 million as of 2010. Greater Kuala Lumpur, also known as the Klang Valley, is an urban agglomeration of 7.2 million...

 to Buenos Aires
Buenos Aires
Buenos Aires is the capital and largest city of Argentina, and the second-largest metropolitan area in South America, after São Paulo. It is located on the western shore of the estuary of the Río de la Plata, on the southeastern coast of the South American continent...

, via Cape Town
Cape Town
Cape Town is the second-most populous city in South Africa, and the provincial capital and primate city of the Western Cape. As the seat of the National Parliament, it is also the legislative capital of the country. It forms part of the City of Cape Town metropolitan municipality...

. It operates transpacific flights from Kuala Lumpur to Los Angeles
Los Ángeles
Los Ángeles is the capital of the province of Biobío, in the commune of the same name, in Region VIII , in the center-south of Chile. It is located between the Laja and Biobío rivers. The population is 123,445 inhabitants...

, via Taipei
Taipei
Taipei City is the capital of the Republic of China and the central city of the largest metropolitan area of Taiwan. Situated at the northern tip of the island, Taipei is located on the Tamsui River, and is about 25 km southwest of Keelung, its port on the Pacific Ocean...

.

Malaysia Airlines' non-aeronautical revenue sources include maintenance, repair and overhaul (MRO), and aircraft handling. Malaysia Airlines has two airline subsidiaries: Firefly
Firefly (airline)
FlyFirefly Sdn Bhd, operating as Firefly, is a full service point to point carrier and a full subsidiary of Malaysia Airlines. Its head office is located on the grounds of Sultan Abdul Aziz Shah Airport in Subang, Selangor. It claims to be the first community airline in Malaysia...

 and MASwings
MASwings
MASwings Sdn. Berhad is a regional airline operating the Rural Air Services in East Malaysia. It took over the RAS previously operated by FlyAsianXpress. The first flight was on 1 October 2007,which is also the anniversary of the founding of Malaysia Airlines in 1972. Its headquarters are in Jalan...

. Firefly operates scheduled flights from its two home bases Penang International Airport and Subang International Airport. The airline focuses on tertiary cities although has recently launched services to Borneo from Kuala Lumpur International Airport
Kuala Lumpur International Airport
Kuala Lumpur International Airport , or KLIA serves the capital city of Malaysia, Kuala Lumpur, and is one of Southeast Asia's largest airports. It is also Malaysia's main international airport. It is situated in the Sepang district, in the south of the state of Selangor, about from Kuala Lumpur...

. MASwings focuses on inter-Borneo
Borneo
Borneo is the third largest island in the world and is located north of Java Island, Indonesia, at the geographic centre of Maritime Southeast Asia....

 flights. Malaysia Airlines has a freighter fleet operated by MASKargo, which manages freighter flights and aircraft cargo-hold capacity for all Malaysia Airlines' passenger flights. MASCharter is another subsidiary of Malaysia Airlines, operating charter flights using Malaysia Airlines' aircraft. After recovering from past losses, Malaysia Airlines is keen on merger and acquisition (M&A) activities: particularly airlines in the Asia Pacific region. Malaysia Airlines was ranked second with score 88 in Aviation Week's Top Performing Companies which accurately measures financial viability of an airline.

Since its inception in 1963, after Malayan Airways was separated into two parts, Malaysia Airlines has won awards for service and safety, coupled with awards from international bodies such as Skytrax
Skytrax
Skytrax is a United Kingdom-based consultancy, the public face of Inflight Research Services, which has the largest airline and airport review and ranking site. It conducts research for commercial airlines...

. Malaysia Airlines is accredited by International Air Transport Association
International Air Transport Association
The International Air Transport Association is an international industry trade group of airlines headquartered in Montreal, Quebec, Canada, where the International Civil Aviation Organization is also headquartered. The executive offices are at the Geneva Airport in SwitzerlandIATA's mission is to...

 with IOSA
IATA Operational Safety Audit
The IATA Operational Safety Audit programme is an internationally recognised and accepted evaluation system designed to assess the operational management and control systems of an airline. IOSA uses internationally recognised quality audit principles and is designed to conduct audits in a...

 (IATA Operational Safety Audit) for its operational safety practices.

Malaysia Airlines is one of the seven airlines to be ranked as a 5-star airline by the independent research consultancy firm Skytrax
Skytrax
Skytrax is a United Kingdom-based consultancy, the public face of Inflight Research Services, which has the largest airline and airport review and ranking site. It conducts research for commercial airlines...

. Malaysia Airlines is also listed among Skytrax's Quality Approved Airlines.

History

Malaysia Airlines commenced operations in 1987 after the airline changed its name from Malaysian Airline System. The airline began in 1947 as Malayan Airways, being renamed Malaysian Airways after Malaysia gained independence. After that, it changed its name once more to Malaysia-Singapore Airlines
Malaysia-Singapore Airlines
Malaysia-Singapore Airlines came into being in 1966 as a result of a joint ownership of the airline by the governments of Malaysia and Singapore. The airline ceased operations after 6 years in 1972 when both governments decided to set up their own national airlines...

 and thereafter ceased its operation. It was then divided into Malaysia Airlines and Singapore Airlines
Singapore Airlines
Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets...

.

Malayan Aviation History

Scheduled air passenger and mail services in Malaya commenced in 1937 when Wearne's Air Service (WAS) commenced operating services between Singapore, Kuala Lumpur and Penang. Wearne's Air Service was started by two Australian brothers, Theodore and Charles Wearnes. The service commenced as a thrice weekly flight between Singapore and Penang The first flight, using an 8-seater de Havilland DH.89A Dragon Rapide
De Havilland Dragon Rapide
The de Havilland DH.89 Dragon Rapide was a British short-haul passenger airliner of the 1930s.-Design and development:Designed by the de Havilland company in late 1933 as a faster and more comfortable successor to the DH.84 Dragon, it was in effect a twin-engined, scaled-down version of the...

 took place on 28 June 1937 This inaugural flight departed Singapore from the then brand-new Kallang Airport which had just opened earlier in the same month on 12 June Later a second D.H.89A enabled the expansion to daily services as well as the addition of Ipoh as a destination. The WAS services ceased with the onset of the Second World War
World War II
World War II, or the Second World War , was a global conflict lasting from 1939 to 1945, involving most of the world's nations—including all of the great powers—eventually forming two opposing military alliances: the Allies and the Axis...

 Japanese occupation of Malaya and Singapore.

Beginnings

An initiative by the Alfred Holt's Liverpool-based Ocean Steamship Company
Ocean Group plc
Ocean Group plc was a major British transport business. It was listed on the London Stock Exchange and was a constituent of the FTSE 250 Index.-History:...

, in partnership with the Straits Steamship Company and Imperial Airways, resulted in the incorporation in Singapore on 12 October 1937, Malayan Airways Limited (MAL). But the first paying passengers could be welcomed on board only some 10 years later. After the war, MAL was restructured to include just the partnership of Straits Steamship and Ocean Steamship. The airline's first flight was a charter flight from the British
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...

 Straits Settlement of Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...

 to Kuala Lumpur
Kuala Lumpur
Kuala Lumpur is the capital and the second largest city in Malaysia by population. The city proper, making up an area of , has a population of 1.4 million as of 2010. Greater Kuala Lumpur, also known as the Klang Valley, is an urban agglomeration of 7.2 million...

, on 2 April 1947, using an Airspeed Consul
Airspeed Consul
-See also:-References:...

 twin-engined aircraft. This inaugural flight on the "Raja Udang", with only five passengers, departed Singapore's Kallang Airport and was bound for Kuala Lumpur's Sungai Besi Airport. Weekly scheduled flights quickly followed from Singapore to Kuala Lumpur, Ipoh and Penang from 1 May 1947 with the same aircraft type. The airline continued to expand during the rest of the 1940s and 1950s, as other British Commonwealth
Commonwealth of Nations
The Commonwealth of Nations, normally referred to as the Commonwealth and formerly known as the British Commonwealth, is an intergovernmental organisation of fifty-four independent member states...

 airlines (such as BOAC
Boac
Boac may refer to:* Boac, Marinduque, a municipality in the Southern Philippines* Boac , an American rapper* British Overseas Airways Corporation, a former British state-owned airline...

 and Qantas Empire Airways
Qantas
Qantas Airways Limited is the flag carrier of Australia. The name was originally "QANTAS", an initialism for "Queensland and Northern Territory Aerial Services". Nicknamed "The Flying Kangaroo", the airline is based in Sydney, with its main hub at Sydney Airport...

) provided technical assistance, as well as assistance in joining IATA. By 1955, Malayan Airways' fleet had grown to include a large number of Douglas DC-3
Douglas DC-3
The Douglas DC-3 is an American fixed-wing propeller-driven aircraft whose speed and range revolutionized air transport in the 1930s and 1940s. Its lasting impact on the airline industry and World War II makes it one of the most significant transport aircraft ever made...

s, and went public
Public limited company
A public limited company is a limited liability company that sells shares to the public in United Kingdom company law, in the Republic of Ireland and Commonwealth jurisdictions....

 in 1957. Other aircraft operated in the first two decades included the Douglas DC-4 Skymaster
C-54 Skymaster
The Douglas C-54 Skymaster was a four-engined transport aircraft used by the United States Army Air Forces and British forces in World War II and the Korean War. Besides transport of cargo, it also carried presidents, British heads of government, and military staff...

, the Vickers Viscount
Vickers Viscount
The Vickers Viscount was a British medium-range turboprop airliner first flown in 1948 by Vickers-Armstrongs, making it the first such aircraft to enter service in the world...

, the Lockheed L-1049 Super Constellation
Lockheed Constellation
The Lockheed Constellation was a propeller-driven airliner powered by four 18-cylinder radial Wright R-3350 engines. It was built by Lockheed between 1943 and 1958 at its Burbank, California, USA, facility. A total of 856 aircraft were produced in numerous models, all distinguished by a...

, the Bristol Britannia
Bristol Britannia
The Bristol Type 175 Britannia was a British medium-to-long-range airliner built by the Bristol Aeroplane Company in 1952 to fly across the British Empire...

, the De Havilland Comet 4 and the Fokker F27
Fokker F27
The Fokker F27 Friendship is a turboprop airliner designed and built by the Dutch aircraft manufacturer Fokker.-Design and development:Design of the Fokker F27 started in the 1950s as a replacement to the successful Douglas DC-3 airliner...

. Over the next few years, the airline expanded rapidly, boosted by post-war air travel demand when flying became more than a privilege for the rich and famous. By 12 April 1960, the airline was operating Douglas DC-3s, Super Constellations and Viscounts on new routes from Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...

 to Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...

, and from Kuala Lumpur
Kuala Lumpur
Kuala Lumpur is the capital and the second largest city in Malaysia by population. The city proper, making up an area of , has a population of 1.4 million as of 2010. Greater Kuala Lumpur, also known as the Klang Valley, is an urban agglomeration of 7.2 million...

 to Bangkok
Bangkok
Bangkok is the capital and largest urban area city in Thailand. It is known in Thai as Krung Thep Maha Nakhon or simply Krung Thep , meaning "city of angels." The full name of Bangkok is Krung Thep Mahanakhon Amon Rattanakosin Mahintharayutthaya Mahadilok Phop Noppharat Ratchathani Burirom...

 via Penang
Penang
Penang is a state in Malaysia and the name of its constituent island, located on the northwest coast of Peninsular Malaysia by the Strait of Malacca. It is bordered by Kedah in the north and east, and Perak in the south. Penang is the second smallest Malaysian state in area after Perlis, and the...

. Flights were also introduced from Singapore to cities in the Borneo Territories
North Borneo
North Borneo was a British protectorate under the sovereign North Borneo Chartered Company from 1882 to 1946. After the war it became a crown colony of Great Britain from 1946 to 1963, known in this time as British North Borneo. It is located on the northeastern end of the island of Borneo. It is...

, including Brunei
Brunei
Brunei , officially the State of Brunei Darussalam or the Nation of Brunei, the Abode of Peace , is a sovereign state located on the north coast of the island of Borneo, in Southeast Asia...

, Jesselton (now Kota Kinabalu
Kota Kinabalu
Kota Kinabalu , formerly known as Jesselton, is the capital of Sabah state in East Malaysia. It is also the capital of the West Coast Division of Sabah. The city is located on the northwest coast of Borneo facing the South China Sea. The Tunku Abdul Rahman National Park lies on one side and Mount...

), Kuching
Kuching
Kuching , officially the City of Kuching, and formerly the City of Sarawak, is the capital and most populous city of the East Malaysian state of Sarawak. It is the largest city on the island of Borneo, and the fourth largest city in Malaysia....

, Sandakan
Sandakan
Sandakan is the second-largest city in Sabah, East Malaysia, on the north-eastern coast of Borneo. It is located on the east coast of the island and it is the administrative centre of Sandakan Division and was the former capital of British North Borneo...

 and Sibu
Sibu
Sibu may refer to:*Sibu, Sarawak in Eastern Malaysia*Sibu Division*Sibu , an impact crater on Mars*Pulau Sibu, an island off the eastern coast of peninsular Malaysia*Sibu , name of a goddess in the Bribri tribe, in Costa Rica...

.

In 1957, the airline became a state-run stock corporation. With the delivery of an 84-seat Bristol Britannia
Bristol Britannia
The Bristol Type 175 Britannia was a British medium-to-long-range airliner built by the Bristol Aeroplane Company in 1952 to fly across the British Empire...

 in 1960, the airline launched its first long-haul international flight, to Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...

. When Malaya
Federation of Malaya
The Federation of Malaya is the name given to a federation of 11 states that existed from 31 January 1948 until 16 September 1963. The Federation became independent on 31 August 1957...

, Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...

, Sabah
Sabah
Sabah is one of 13 member states of Malaysia. It is located on the northern portion of the island of Borneo. It is the second largest state in the country after Sarawak, which it borders on its southwest. It also shares a border with the province of East Kalimantan of Indonesia in the south...

 and Sarawak
Sarawak
Sarawak is one of two Malaysian states on the island of Borneo. Known as Bumi Kenyalang , Sarawak is situated on the north-west of the island. It is the largest state in Malaysia followed by Sabah, the second largest state located to the North- East.The administrative capital is Kuching, which...

 formed the Federation of Malaysia in 1963, the airline's name was changed, from "Malayan Airways" to "Malaysian Airlines" (though still abbreviated to MAS). MAS also took over Borneo Airways
Borneo Airways
Borneo Airways is a former airline based in Brirish Borneo . There were two separate companies: Borneo Airways Limited , and Borneo Airways ....

. In 1966, following Singapore's separation from the federation, the airline's name was changed again, to Malaysia-Singapore Airlines
Malaysia-Singapore Airlines
Malaysia-Singapore Airlines came into being in 1966 as a result of a joint ownership of the airline by the governments of Malaysia and Singapore. The airline ceased operations after 6 years in 1972 when both governments decided to set up their own national airlines...

 (MSA). The next year saw a rapid expansion in the airline's fleet and routes, including the purchase of MSA's first Boeing
Boeing
The Boeing Company is an American multinational aerospace and defense corporation, founded in 1916 by William E. Boeing in Seattle, Washington. Boeing has expanded over the years, merging with McDonnell Douglas in 1997. Boeing Corporate headquarters has been in Chicago, Illinois since 2001...

 aircraft: the Boeing 707
Boeing 707
The Boeing 707 is a four-engine narrow-body commercial passenger jet airliner developed by Boeing in the early 1950s. Its name is most commonly pronounced as "Seven Oh Seven". The first airline to operate the 707 was Pan American World Airways, inaugurating the type's first commercial flight on...

s, as well as completion of a new high-rise headquarters in Singapore. Boeing 737
Boeing 737
The Boeing 737 is a short- to medium-range, twin-engine narrow-body jet airliner. Originally developed as a shorter, lower-cost twin-engine airliner derived from Boeing's 707 and 727, the 737 has developed into a family of nine passenger models with a capacity of 85 to 215 passengers...

s were added to the fleet soon afterward.

Incorporation

The differing needs of the two shareholders, however, led to the break-up of the airline just 6 years later. The Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...

 government preferred to develop the airline's international routes, while the Malaysian government had no choice but to develop the domestic network first before going regional and eventually international. MSA ceased operations in 1972, with its assets split between two new airlines; Malaysian Airline System (MAS)(now Malaysia Airlines), and Singapore Airlines
Singapore Airlines
Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets...

.

With the Singapore government determined to develop Singapore Airlines' international routes, it took the entire fleet of seven Boeing 707
Boeing 707
The Boeing 707 is a four-engine narrow-body commercial passenger jet airliner developed by Boeing in the early 1950s. Its name is most commonly pronounced as "Seven Oh Seven". The first airline to operate the 707 was Pan American World Airways, inaugurating the type's first commercial flight on...

s and five Boeing 737
Boeing 737
The Boeing 737 is a short- to medium-range, twin-engine narrow-body jet airliner. Originally developed as a shorter, lower-cost twin-engine airliner derived from Boeing's 707 and 727, the 737 has developed into a family of nine passenger models with a capacity of 85 to 215 passengers...

s, which would allow it to continue servicing its regional and long-haul international routes. Since most of MSA's international routes were flown out of Singapore, the majority of international routes were in the hands of Singapore Airlines. In addition, MSA's headquarters, which was located in Singapore, became the headquarters of that airline.

The initials MSA were well regarded as an airline icon, and both carriers tried to use them. Malaysian went for MAS by just transposing the last two letters and choosing the name Malaysian Airline System, while Singapore originally proposed the name Mercury Singapore Airlines to keep the MSA initials, but changed its mind and went for SIA instead. Acronyms for airline names later became less fashionable, and both carriers then moved on to their descriptive names.

Expansion

Malaysian Airline System took all domestic routes within Malaysia and international routes out of that country, as well as the remaining fleet of Fokker F27
Fokker F27
The Fokker F27 Friendship is a turboprop airliner designed and built by the Dutch aircraft manufacturer Fokker.-Design and development:Design of the Fokker F27 started in the 1950s as a replacement to the successful Douglas DC-3 airliner...

's. It began flights on 1 October 1972. Soon after that, Malaysia Airline System rapidly expanded its services, including introducing long-haul flights from Kuala Lumpur to London.

In the same year, MAS operated flights to more than 34 regional destinations and six international services. In 1976, after receiving its DC-10-30 aircraft, MAS scheduled flights reached Europe, with initial services from Kuala Lumpur to Amsterdam
Amsterdam
Amsterdam is the largest city and the capital of the Netherlands. The current position of Amsterdam as capital city of the Kingdom of the Netherlands is governed by the constitution of August 24, 1815 and its successors. Amsterdam has a population of 783,364 within city limits, an urban population...

, Paris
Paris
Paris is the capital and largest city in France, situated on the river Seine, in northern France, at the heart of the Île-de-France region...

 and Frankfurt
Frankfurt
Frankfurt am Main , commonly known simply as Frankfurt, is the largest city in the German state of Hesse and the fifth-largest city in Germany, with a 2010 population of 688,249. The urban area had an estimated population of 2,300,000 in 2010...

.

An economic boom in Malaysia during the 1980s helped spur growth at Malaysia Airlines. By the end of the decade, MAS was flying to 47 overseas destinations, including eight European destinations, seven Oceania destinations, and the United States destinations of Los Angeles
Los Ángeles
Los Ángeles is the capital of the province of Biobío, in the commune of the same name, in Region VIII , in the center-south of Chile. It is located between the Laja and Biobío rivers. The population is 123,445 inhabitants...

 and Honolulu. In 1993, Malaysia Airlines reached South America
South America
South America is a continent situated in the Western Hemisphere, mostly in the Southern Hemisphere, with a relatively small portion in the Northern Hemisphere. The continent is also considered a subcontinent of the Americas. It is bordered on the west by the Pacific Ocean and on the north and east...

 when the airline received its Boeing 747
Boeing 747
The Boeing 747 is a wide-body commercial airliner and cargo transport, often referred to by its original nickname, Jumbo Jet, or Queen of the Skies. It is among the world's most recognizable aircraft, and was the first wide-body ever produced...

 aircraft. When Malaysia Airlines introduced its service from Kuala Lumpur to South America, MAS became the first airline in Southeast Asia
Southeast Asia
Southeast Asia, South-East Asia, South East Asia or Southeastern Asia is a subregion of Asia, consisting of the countries that are geographically south of China, east of India, west of New Guinea and north of Australia. The region lies on the intersection of geological plates, with heavy seismic...

 to serve South America via its flights to Buenos Aires
Buenos Aires
Buenos Aires is the capital and largest city of Argentina, and the second-largest metropolitan area in South America, after São Paulo. It is located on the western shore of the estuary of the Río de la Plata, on the southeastern coast of the South American continent...

, Argentina
Argentina
Argentina , officially the Argentine Republic , is the second largest country in South America by land area, after Brazil. It is constituted as a federation of 23 provinces and an autonomous city, Buenos Aires...

. Malaysia Airlines also flew to Mexico City between 1994 and 1998, taking advantage of fifth-freedom rights which allowed it carry passengers between Mexico City
Mexico City
Mexico City is the Federal District , capital of Mexico and seat of the federal powers of the Mexican Union. It is a federal entity within Mexico which is not part of any one of the 31 Mexican states but belongs to the federation as a whole...

 and Los Angeles
Los Ángeles
Los Ángeles is the capital of the province of Biobío, in the commune of the same name, in Region VIII , in the center-south of Chile. It is located between the Laja and Biobío rivers. The population is 123,445 inhabitants...

, enroute to Kuala Lumpur.

First unprofitability

Prior to the Asian Financial Crisis in 1997, the airline suffered losses of as much as RM 260 million after earning a record-breaking RM319 million profit in the financial year 1996/1997. The airline then introduced measures to bring its P&L back into the black. For the financial year 1999/2000, the airline cut its losses from RM700 million in the year 1998/1999 to RM259 million. However, the airline plunged into further losses in the following year, amounting to RM417 million in FY2000/2001 and RM836 million in FY2001/2002. With these losses, the airline cut many unprofitable routes, such as Brussels
Brussels
Brussels , officially the Brussels Region or Brussels-Capital Region , is the capital of Belgium and the de facto capital of the European Union...

, Darwin
Darwin, Northern Territory
Darwin is the capital city of the Northern Territory, Australia. Situated on the Timor Sea, Darwin has a population of 127,500, making it by far the largest and most populated city in the sparsely populated Northern Territory, but the least populous of all Australia's capital cities...

, Honolulu, Madrid
Madrid
Madrid is the capital and largest city of Spain. The population of the city is roughly 3.3 million and the entire population of the Madrid metropolitan area is calculated to be 6.271 million. It is the third largest city in the European Union, after London and Berlin, and its metropolitan...

, Munich
Munich
Munich The city's motto is "" . Before 2006, it was "Weltstadt mit Herz" . Its native name, , is derived from the Old High German Munichen, meaning "by the monks' place". The city's name derives from the monks of the Benedictine order who founded the city; hence the monk depicted on the city's coat...

 and Vancouver
Vancouver
Vancouver is a coastal seaport city on the mainland of British Columbia, Canada. It is the hub of Greater Vancouver, which, with over 2.3 million residents, is the third most populous metropolitan area in the country,...

.

The airline recovered from its losses in the year 2002/2003. It achieved its then-highest profit in the year 2003/2004, totaling RM461 million.

Second unprofitability

In the year 2005, Malaysia Airlines reported a loss of RM1.3 billion. Revenue for the financial period was up by 10.3% or RM826.9 million, compared to the same period for 2004, driven by a 10.2% growth in passenger traffic. International passenger revenue increased by RM457.6 million or 8.4%, to RM5.9 billion, while cargo revenue decreased by RM64.1 million or 4.2%, to RM1.5 billion. Costs increased by 28.8% or RM2.3 billion, amounting to a total of RM 10.3 billion, primarily due to escalating fuel prices. Other cost increases included staff costs, handling and landing fees, aircraft maintenance and overhaul charges, Widespread Assets Unbundling (WAU) charges and leases.

The Government of Malaysia appointed Idris Jala
Idris Jala
Dato' Sri Idris Jala, who is from the Kelabit ancestry, is the current Minister without Portfolio in the Prime Minister's Department and chief executive officer of the Performance Management and Delivery Unit . He is a Senator in the Dewan Negara, upper house of parliament.Before that, Idris used...

 as the new CEO on 1 December 2005, to execute changes in operations and corporate culture. Several weaknesses in airline operations were identified as the causes of the RM1.3 billion loss. These included esclating fuel prices, increased maintenance and repair costs, staff costs, low yield per available seat kilometre ("ASK") via poor yield management
Yield management
Revenue management is the process of understanding, anticipating and influencing consumer behavior in order to maximize yield or profits from a fixed, perishable resource...

 and an inefficient route network. Under the leadership of Idris Jala, Malaysia Airlines launched its Business Turnaround Plan in 2006, developed using the Government-linked company (GLC) Transformation Manual as a guide.

The most substantial factor in the losses was fuel
Aviation fuel
Aviation fuel is a specialized type of petroleum-based fuel used to power aircraft. It is generally of a higher quality than fuels used in less critical applications, such as heating or road transport, and often contains additives to reduce the risk of icing or explosion due to high temperatures,...

 costs. For the period, the total fuel cost was RM3.5 billion, representing a 40.4% increase compared to the same period in 2004. Total fuel cost increases comprised RM977.8 million due to higher fuel prices and another RM157.6 million due to additional consumption. In the third quarter, fuel costs were RM1.26 billion, compared to the RM1.01 billion in the corresponding period in 2004, resulting in a 24.6% increase or RM249.3 million.

Another factor for the losses was high operating costs. MAS substantially lagged its peers on yield. Some of this gap is due to differences in traffic mix, (less business traffic to and from Malaysia than to and from Singapore), but much of it was due to weaknesses in pricing and revenue management, sales and distribution, brand presence in foreign markets, and alliance base. Malaysia Airlines has one of the lowest labour costs per ASK at USD0.41, compared to other airlines such as Cathay Pacific
Cathay Pacific
Cathay Pacific is the flag carrier of Hong Kong, with its head office and main hub located at Hong Kong International Airport, although the airline's registered office is on the 33rd floor of One Pacific Place...

 and Singapore Airlines
Singapore Airlines
Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets...

 at USD0.59 and USD0.60 respectively. However, despite its low labour cost, the ratio of ASK revenue (millions) to this cost was, at 2.8, much lower than Singapore Airlines, where the ratio is 5.0, and slightly higher than Thai International Airways

There are other factors listed in the Business Turnaround Plan of Malaysia Airlines, all leading to the net loss of RM1.3 billion in the year 2005.

Recovery from unprofitability

Under the various initiatives, launched together with the Business Turnaround Plan, Malaysia Airlines switched from losses to profitability between FY2006 and FY2007. When the Business Turnaround Plan came to an end, the airline posted a record profit of 851 million Ringgit (265 million dollars) in 2007, ending a series of losses since 2005. The result exceeded the target of RM300 Million by 184%.

Route rationalising was one of the major contributors to the airline's return to profitability. Malaysia Airlines pared its domestic routes from 114 to 22, and also cancelled virtually all unprofitable international routes (such as Kuala Lumpur-Manchester, that required a 140% load factor to break even). Apart from that, Malaysia Airlines also rescheduled all of its flight timings and changed its operations model from point to point services to hub and spoke services.

Additionally, the airline started Project Omega and Project Alpha
Project Alpha
Project Alpha was an elaborate hoax orchestrated by the stage magician and skeptic James Randi. It involved planting two fake psychics, Steve Shaw and Michael Edwards, into a paranormal research project. During the initial stages of the investigation, the researchers came to believe that the...

 to improve the company's network and revenue management. Emphasis has been placed on six areas: pricing, revenue management, network scheduling, opening storefronts, low season strategy and distribution management.

Malaysia Airlines has been involved in discussions for new aircraft purchases, using its cash surplus of 5.3 billion Ringgit to eventually purchase 55 narrow-body aircraft
Narrow-body aircraft
A narrow-body aircraft is an airliner with a fuselage aircraft cabin width typically of 3 to 4 metres , and airline seat arranged 2 to 6 abreast along a single aisle...

 and 55 wide-body aircraft
Wide-body aircraft
A wide-body aircraft is a large airliner with two passenger aisles, also known as a widebody aircraft or twin-aisle aircraft. The typical fuselage diameter is . In the typical wide-body economy cabin, passengers are seated seven to ten abreast, allowing a total capacity of 200 to 850 passengers...

.

Despite these achievements, critics continue to deride the carrier for lagging behind its competitors in the region. This notion is not helped by the fact Malaysia Airlines has not made substantial investments in customer service, especially compared to Thai Airways or Singapore Airlines.

On 22 December 2009, Malaysia Airlines announced the purchase of 15 new Airbus A330
Airbus A330
The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....

 aircraft, with options for another 10. Expected to be delivered between 2011 and 2016, they are intended to operate on medium-haul routes to eastern Asia, Australia, and the Middle East. The airline's plans are to run Airbus A380
Airbus A380
The Airbus A380 is a double-deck, wide-body, four-engine jet airliner manufactured by the European corporation Airbus, a subsidiary of EADS. It is the largest passenger airliner in the world. Due to its size, many airports had to modify and improve facilities to accommodate it...

 planes, which will be introduced into service in 2012, on long-haul routes, A330s on medium-haul routes, and Boeing 737
Boeing 737
The Boeing 737 is a short- to medium-range, twin-engine narrow-body jet airliner. Originally developed as a shorter, lower-cost twin-engine airliner derived from Boeing's 707 and 727, the 737 has developed into a family of nine passenger models with a capacity of 85 to 215 passengers...

 aircraft on short-haul routes. Under this plan, it is unclear where Boeing wide-bodies currently in the fleet would fall.

Corporate information

Malaysia Airlines is listed on the stock exchange of Bursa Malaysia
Bursa Malaysia
Bursa Malaysia is an exchange holding company approved under Section 15 of the Capital Markets and Services Act 2007. It operates a fully integrated exchange, offering the complete range of exchange-related services including trading, clearing, settlement and depository services.- History :Bursa...

 under the name Malaysian Airline System Berhad. The airline suffered high losses over the years due to poor management and fuel price increases. As a result of financial restructuring (Widespread Asset Unbundling) in 2002, led by BinaFikir, Penerbangan Malaysia Berhad became its parent company, incorporated in 2002, in exchange for assuming the airline's long-term liabilities. On the operational side, the Government of Malaysia appointed Idris Jala as the new CEO on 1 December 2005, to execute changes in operations and corporate culture. Under his leadership, Malaysia Airlines unveiled its Business Turnaround Plan (BTP) in February, 2006, which identified low yield, an inefficient network and low productivity (overstaffing). The airline headquarters building in downtown Kuala Lumpur was sold. The new corporate headquarters is now at Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport
Sultan Abdul Aziz Shah Airport , LTSAAS , often called Subang Airport or Subang Skypark, is an airport located in Subang, Selangor, Malaysia, and primarily serves general aviation and some turboprop domestic flights...

 in Subang, Selangor.
Following the Widespread Asset Unbundling (WAU) restructuring of Malaysia Airlines, Malaysian Government investment arm and holding company, Khazanah Nasional
Khazanah Nasional
Khazanah Nasional Berhad is the investment holding arm of the Government of Malaysia entrusted to hold and manage the commercial assets of the government and to undertake strategic investments. Khazanah was incorporated under the Companies Act 1965 on 3 September 1993 as a public limited company...

's subsidiary, Penerbangan Malaysia Berhad is the majority shareholder with a 52.0% stake. After Penerbangan Malaysia Berhad, the second-largest shareholder is Khazanah Nasional, which holds 17.33% of the shares.
Minority shareholders include Employees Provident Fund
Employees Provident Fund
The Employees Provident Fund also known Malay as Kumpulan Wang Simpanan Pekerja is a Malaysian government agency under the Ministry of Finance. It manages the compulsory savings plan and retirement planning for legally employed workers in Malaysia...

 Board (10.72%), Amanah Raya Nominees (Tempatan) Sdn Bhd (5.69%), State Financial Secretary Sarawak (2.71%), foreign shareholders (5.13%) and Warisan Harta Sabah (2.4%). It has 19,546 employees (as of March, 2007). The Malaysian government reported that the government's holding company, Khazanah Nasional is keen on selling shares of Malaysia Airlines to remain globally competitive in an industry which is fast-consolidating.

Subsidiaries

Malaysia Airlines has diversified in to related industries and sectors, including aircraft ground handling
Aircraft ground handling
In aviation, aircraft ground handling defines the servicing of an aircraft while it is on the ground and parked at a terminal gate of an airport.-Overview:...

, aircraft leasing, aviation engineering, air catering
Catering
Catering is the business of providing foodservice at a remote site or a site such as a hotel, public house , or other location.-Mobile catering:A mobile caterer serves food directly from a vehicle or cart that is designed for the purpose...

, and tour operator operations
Tour operator
A tour operator typically combines tour and travel components to create a holiday. The most common example of a tour operator's product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative, all for one price. Niche tour...

. It has also restructured itself by spinning-off operational units as fully owned subsidiaries, to maintain its core business as a passenger airline. Malaysia Airlines has over 20 subsidiaries, with 13 of them fully owned by Malaysia Airlines.

Some of the subsidiaries include:
Company Type Principal activities Incorporated in Group's Equity Shareholding
Malaysia Airlines Cargo Sdn. Bhd Subsidiary Cargo Malaysia 100%
GE Engine Services Malaysia  Joint Venture Engine Overhaul Malaysia 30%
MASwings
MASwings
MASwings Sdn. Berhad is a regional airline operating the Rural Air Services in East Malaysia. It took over the RAS previously operated by FlyAsianXpress. The first flight was on 1 October 2007,which is also the anniversary of the founding of Malaysia Airlines in 1972. Its headquarters are in Jalan...

 Sdn. Bhd.
Subsidiary Airline
Airline
An airline provides air transport services for traveling passengers and freight. Airlines lease or own their aircraft with which to supply these services and may form partnerships or alliances with other airlines for mutual benefit...

Malaysia 100%
Firefly
Firefly (airline)
FlyFirefly Sdn Bhd, operating as Firefly, is a full service point to point carrier and a full subsidiary of Malaysia Airlines. Its head office is located on the grounds of Sultan Abdul Aziz Shah Airport in Subang, Selangor. It claims to be the first community airline in Malaysia...

 Sdn. Bhd.
Subsidiary Airline
Airline
An airline provides air transport services for traveling passengers and freight. Airlines lease or own their aircraft with which to supply these services and may form partnerships or alliances with other airlines for mutual benefit...

Malaysia 100%
MAS Aerotechnologies Sdn Bhd Subsidiary MRO Malaysia 100%
MAS Golden Holidays Sdn Bhd Subsidiary Tour operator
Tour operator
A tour operator typically combines tour and travel components to create a holiday. The most common example of a tour operator's product would be a flight on a charter airline plus a transfer from the airport to a hotel and the services of a local representative, all for one price. Niche tour...

Malaysia 100%
Malaysian Aerospace Engineering Sdn Bhd Subsidiary Engineering
Engineering
Engineering is the discipline, art, skill and profession of acquiring and applying scientific, mathematical, economic, social, and practical knowledge, in order to design and build structures, machines, devices, systems, materials and processes that safely realize improvements to the lives of...

Malaysia 100%
MAS Academy Sdn Bhd Subsidiary Flight school Malaysia 100%
Abacus Distribution Systems (Malaysia) Sdn Bhd Subsidiary Computer reservation system Malaysia 80%
Taj Madras Air Catering Limited Associate Catering
Catering
Catering is the business of providing foodservice at a remote site or a site such as a hotel, public house , or other location.-Mobile catering:A mobile caterer serves food directly from a vehicle or cart that is designed for the purpose...

India 20%
MAS Catering (Sarawak) Sdn Bhd Subsidiary Catering
Catering
Catering is the business of providing foodservice at a remote site or a site such as a hotel, public house , or other location.-Mobile catering:A mobile caterer serves food directly from a vehicle or cart that is designed for the purpose...

Sarawak 60%
LSG Sky Chefs
LSG Sky Chefs
LSG Sky Chefs is the brand name of LSG Lufthansa Service Holding AG, which is the world's largest provider of airline catering and in-flight services. It is a subsidiary of Deutsche Lufthansa AG. A part of the company was formerly owned by AMR Corporation, parent company of American Airlines...

 
Associate Holding company
Holding company
A holding company is a company or firm that owns other companies' outstanding stock. It usually refers to a company which does not produce goods or services itself; rather, its purpose is to own shares of other companies. Holding companies allow the reduction of risk for the owners and can allow...

Malaysia 30%
MAS Engineering Training Centre Subsidiary Maintenance Training school Malaysia 100%


Financial highlights

Malaysia Airlines experienced its worst lost in FY2005, with RM1.25 billion losses. Since then, the Business Turnaround Plan was introduced to revive the airline, in the year 2006. At the end of the airline's turnaround program, in financial year 2007, Malaysia Airlines gained RM851 million net profit: a swing of RM987 million compared to RM134 million in losses in FY2006, marking the national carrier’s highest-ever profit in its 60-year history. The achievement was recognised as the world’s best airline-turnaround story in 2007, with Malaysia Airlines being awarded the Phoenix award by Penton Media's Air Transport World
Air Transport World
Air Transport World is a monthly trade magazine covering the airline industry published by Penton Media. They also provide an online version with daily air transport news. The publication covers airline operations, market conditions, management, and related issues...

: the leading monthly magazine covering the global airline industry.

Malaysia Airlines Financial Highlights.
Year ended/(Quarter Ended) Revenue
(RM '000)
Expenditure
(RM '000)
Profit/(Loss)
after Tax (RM '000)
Shareholders
Fund (RM '000)
EPS
Earnings per share
Earnings per share is the amount of earnings per each outstanding share of a company's stock.In the United States, the Financial Accounting Standards Board requires companies' income statements to report EPS for each of the major categories of the income statement: continuing operations,...

 after tax
(cents)
31 December 2002 8,864,385 8,872,391 336,531 2,562,841 38.7
31 December 2003 8,780,820 8,591,157 461,143 3,023,984 36.8
31 December 2004 11,364,309 11,046,764 326,07 3,318,732 26.0
31 December 2005 9,181,338 10,434,634 (1,251,603) 2,009,857 (100.20)
31 December 2006 13,489,549 13,841,607 (133,737) 1,873,452 (10.90)
31 December 2007 15,288,640 14,460,299 852,743 3,934,893 58.05
31 December 2008 15,503,714 15,259,027 245,697 4,186,000 14.62
31 December 2009 12,782,086 12,288,980 493,106 747,596 28.64
31 December 2010 13,587,610 13,462,139 237,346 3,524,166 7.2


Branding

From the late 1990s up to 2007, Malaysia Airlines used the Going Beyond Expectations slogan to brand itself internationally. With the rollout of the Business Transformation Plan in 2008, the CEO of Malaysia Airlines rejected the idea of using MH's network or certain other features as its new branding strategy. Instead, the new branding strategy slogan is MH is Malaysian Hospitality, to emphasise the hospitality of its cabin crew instead of the airline's network and cabin classes.

Corporate image

Malaysia Airlines introduced Sarong
Sarong
A sarong or sarung is a large tube or length of fabric, often wrapped around the waist and worn as a kilt by men and as a skirt by women throughout much of South Asia, Southeast Asia, the Arabian Peninsula, the Horn of Africa, and on many Pacific islands. The fabric most often has woven plaid or...

 Kebaya
Kebaya
A Kebaya is a traditional blouse-dress combination worn by women in Indonesia, Malaysia, Brunei, Burma, Singapore, southern Thailand. It is sometimes made from sheer material and usually worn with a sarong or batik kain panjang, or other traditional woven garment such as ikat, songket with a...

 design on 1 March 1986 for female flight attendants. It was designed by the School of Fashion at Mara Institute of Technology
Universiti Teknologi MARA
Universiti Teknologi MARA is a coeducational public university with its main campus located in Shah Alam, Selangor, Malaysia.It is the flagship institution of the Universiti Teknologi MARA...

  and later known as Mara University of Technology . The batik material depicts the kelarai motif, which is a bamboo weave pattern. It appears in the background in subdued hues of the basic uniform colour. Superimposed on the kelarai motif is a mixture of Malaysian flora, such as the cempaka, jasmine and the leaves of the hibiscus. The geometric Sarawakian motif is used for the lapels of the baju, edges of sleeves and the sarong. On 1 January 1993, the colours of the batik were enhanced to complement the colour of the new uniform. The male flight attendants wear Ottanio colour jackets. The stewardess' uniforms are similar to that of the Singapore Girl
Singapore Girl
Singapore Girl is a consistent visual advertising slogan applied to depictions of stewardesses of Singapore Airlines dressed in the distinctive "Sarong Kebaya" SIA uniform since 1972 and remains a prominent element of SIA's marketing....

s' (stewardesses of Singapore Airlines
Singapore Airlines
Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets...

).

Colour Code of female flight attendants
  • Red Sarong Kebaya with yellow flowers with red background are for the Inflight Supervisors
  • Sarong Kebaya with pink flowers are for Chief Stewardesses, Leading Stewardesses and Flight Stewardesses (see difference from the name tag)
  • Sarong Kebaya with magenta flowers are for the ground frontliners
NEWLIN
Colour Code of male flight attendants
  • Black coat with red tie are for the Inflight Supervisors
  • Dark shade Ottanio colour jackets are for Chief Stewards, Leading Stewards and Flight Stewards (see difference from the name tag)
  • Light shade Ottanio colour jackets are for male ground frontliners
NEWLIN

Corporate logo

The history of the airline started in 1937, when Malayan Airways Limited was registered as a company. Flying operations started in 1947, with the aircraft bearing the symbol of a winged tiger. In 1963, the airline was renamed Malaysian Airways Limited, when the Federation of Malaysia was formed. Subsequently, Borneo Airways Limited was absorbed by Malaysian Airways Limited. In 1965, with the political separation of Singapore from Malaysia, there was continued participation by the governments of Malaysia and Singapore in the airline. In 1967, the company changed its name to Malaysia-Singapore Airline Limited (MSA), which was the joint national air carrier for both countries, and a new logo was introduced.

In 1971, Malaysia-Singapore Airline Limited was separated into two airlines, each with its own policies and objectives, leading to the birth of Malaysia's flag carrier, Malaysian Airline System (MAS), on 3 April 1971. The name was chosen because, in abbreviated form, MAS (as in EMAS) in Malay means gold, to symbolise quality service.

A new corporate logo designed by Dato' Johan Ariff, the Creative Director of Johan Design Associates (JDA) was introduced on 15 October 1987, retaining the essence of the moon kite, with a sheared swept-back look. Along with the new corporate logo, a new type style - MALAYSIA, was created. It is italicised to slant parallel with the logo to accentuate speed as well as direction. Within this corporate typestyle, the letters MAS bear red clippings to denote the initials of the statutory name of the airline, Malaysian Airline System (MAS), and were added after the original design was rejected by former Prime Minister Tun Dr. Mahathir. The introduction of blue to the original red logo has national significance. The red and blue divides equally in the middle to denote equilibrium.

Alliance

In August 2011, Malaysia Airlines has agreed to make alliance with AirAsia
AirAsia
AirAsia Berhad is a Malaysian-based low-cost airline. AirAsia is Asia's largest low-fare, no-frills airline and a pioneer of low-cost travel in Asia. AirAsia group operates scheduled domestic and international flights to over 400 destinations spanning 25 countries. Its main hub is the Low-Cost...

 by share swap.

Destinations

Malaysia Airlines, along with Air France
Air France
Air France , stylised as AIRFRANCE, is the French flag carrier headquartered in Tremblay-en-France, , and is one of the world's largest airlines. It is a subsidiary of the Air France-KLM Group and a founding member of the SkyTeam global airline alliance...

, British Airways
British Airways
British Airways is the flag carrier airline of the United Kingdom, based in Waterside, near its main hub at London Heathrow Airport. British Airways is the largest airline in the UK based on fleet size, international flights and international destinations...

, Delta Air Lines
Delta Air Lines
Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...

, Emirates Airlines, Korean Air
Korean Air
Korean Air Lines Co., Ltd. , operating as Korean Air, is both the flag carrier and the largest airline of South Korea, with global headquarters located in Seoul, South Korea. Korean Air's international passenger division and related subsidiary cargo division together serve 130 cities in 45...

, Qantas
Qantas
Qantas Airways Limited is the flag carrier of Australia. The name was originally "QANTAS", an initialism for "Queensland and Northern Territory Aerial Services". Nicknamed "The Flying Kangaroo", the airline is based in Sydney, with its main hub at Sydney Airport...

, Qatar Airways
Qatar Airways
Qatar Airways Company Q.C.S.C. , operating as Qatar Airways, is the flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha, it operates a hub-and-spoke network, linking over 100 international destinations from its base in Doha, using a fleet of over 100 aircraft...

, Singapore Airlines
Singapore Airlines
Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets...

, South African Airways
South African Airways
South African Airways is the national flag carrier and largest airline of South Africa, with headquarters in Airways Park on the grounds of OR Tambo International Airport in Kempton Park, Ekurhuleni, Gauteng. The airline flies to 36 destinations worldwide from its hub at OR Tambo International...

, and United Airlines
United Airlines
United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees United Air Lines, Inc., is the world's largest airline with 86,852 employees (which includes the entire holding company United Continental...

, is one of the few airlines that fly to all six inhabited continents, however this will end when they stop services to Africa and South America in January 2012.
Before the introduction of the Business Turnaround Plan, Malaysia Airlines operated 118 domestic routes within Malaysia and 114 international routes across six continents. Malaysia Airlines now flies to 87 destinations across six continents from its primary hub in Kuala Lumpur. It has a particularly strong presence in the Southeast Asia region, which, together with its subsidiary MASWings and Firefly, connects Kuala Lumpur to the most destinations in Borneo
Borneo
Borneo is the third largest island in the world and is located north of Java Island, Indonesia, at the geographic centre of Maritime Southeast Asia....

 Island. Apart from that, the airline has a key role in the Kangaroo Route
Kangaroo route
The Kangaroo Route traditionally refers to air routes flown by Qantas between the countries of Australia and the United Kingdom, via the Eastern Hemisphere. The term is trademarked by Qantas, although it is used in the media and by airline competitors....

, on which the airline provides onward connecting flights from main European gateways to major Australian and New Zealand gateways via Kuala Lumpur International Airport
Kuala Lumpur International Airport
Kuala Lumpur International Airport , or KLIA serves the capital city of Malaysia, Kuala Lumpur, and is one of Southeast Asia's largest airports. It is also Malaysia's main international airport. It is situated in the Sepang district, in the south of the state of Selangor, about from Kuala Lumpur...

, within 5 hours. Malaysia Airlines also operates transpacific flights from Kuala Lumpur to Los Angeles International Airport
Los Angeles International Airport
Los Angeles International Airport is the primary airport serving the Greater Los Angeles Area, the second-most populated metropolitan area in the United States. It is most often referred to by its IATA airport code LAX, with the letters pronounced individually...

 via Taipei
Taipei
Taipei City is the capital of the Republic of China and the central city of the largest metropolitan area of Taiwan. Situated at the northern tip of the island, Taipei is located on the Tamsui River, and is about 25 km southwest of Keelung, its port on the Pacific Ocean...

. Transatlantic flights from Kuala Lumpur to Newark Liberty International Airport
Newark Liberty International Airport
Newark Liberty International Airport , first named Newark Metropolitan Airport and later Newark International Airport, is an international airport within the city limits of both Newark and Elizabeth, New Jersey, United States...

 via Stockholm-Arlanda Airport
Stockholm-Arlanda Airport
Stockholm Arlanda Airport , is an international airport located in the Sigtuna Municipality of Sweden, near the town of Märsta, north of Stockholm and nearly , by road, south-east of Uppsala....

 ended October 2009 due to poor passenger loads.

Under the Business Turnaround Plan, numerous routes were axed and frequencies reduced. As of September 2007, Malaysia Airlines flies to 88 destinations. In cooperation with code-share partner airlines, the airline serves more than one hundred destinations worldwide. It was the first airline in Southeast Asia
Southeast Asia
Southeast Asia, South-East Asia, South East Asia or Southeastern Asia is a subregion of Asia, consisting of the countries that are geographically south of China, east of India, west of New Guinea and north of Australia. The region lies on the intersection of geological plates, with heavy seismic...

 to fly to South Africa
South Africa
The Republic of South Africa is a country in southern Africa. Located at the southern tip of Africa, it is divided into nine provinces, with of coastline on the Atlantic and Indian oceans...

, following the demise of apartheid, and the only airline in Southeast Asia that serves South America
South America
South America is a continent situated in the Western Hemisphere, mostly in the Southern Hemisphere, with a relatively small portion in the Northern Hemisphere. The continent is also considered a subcontinent of the Americas. It is bordered on the west by the Pacific Ocean and on the north and east...

 via South Africa
South Africa
The Republic of South Africa is a country in southern Africa. Located at the southern tip of Africa, it is divided into nine provinces, with of coastline on the Atlantic and Indian oceans...

. In 2006, it suspended its routes to Manchester, Vienna, Fukuoka, Chengdu, Nagoya, Xi'an, Cairo, Kolkata, Ahmedabad and Zürich under its Business Turnaround Plan.

Malaysia Airlines also owns its own charter flight division. Malaysia Airlines' charter flights have flown to destinations around the world, such as Guilin
Guilin
Guilin is a prefecture-level city in the northeast of the Guangxi Zhuang Autonomous Region of far southern China, sitting on the west bank of the Li River. Its name means "forest of Sweet Osmanthus", owing to the large number of fragrant Sweet Osmanthus trees located in the city...

, which was previously one of Malaysia Airlines' scheduled destinations, and Christmas Island
Christmas Island
The Territory of Christmas Island is a territory of Australia in the Indian Ocean. It is located northwest of the Western Australian city of Perth, south of the Indonesian capital, Jakarta, and ENE of the Cocos Islands....

. Malaysia Airlines has also been the official airline for the Manchester United Asian Tour It also has a substantial Hajj operation.

Malaysia Airlines has applied for approval to launch 3 weekly Kota Kinabalu – Tokyo Haneda service with Boeing 737-800, effective 15 November 2010. Once receiving regulatory approval, Malaysia Airlines will adjust Tokyo operation. All Kuala Lumpur – Tokyo traffic departs/arrives in Narita
Narita International Airport
is an international airport serving the Greater Tokyo Area of Japan. It is located east of Tokyo Station and east-southeast of Narita Station in the city of Narita, and the adjacent town of Shibayama....

, and Kota Kinabalu – Tokyo traffic operates from/to Haneda.

Malaysia Airlines will suspend services to Cape Town, Johannesburg, Buenos Aires, and Damman in January/February 2012 due to unprofitbility.

Partnerships and codeshare agreements

Malaysia Airlines has codesharing partnerships with 31 airlines, including four from SkyTeam, two from Oneworld and ten from Star Alliance.

Under the revised Business Transformation Plan unveiled in January 2008, Malaysia Airlines has embarked on a plan to form a network that resembles an alliance without joining an alliance. The airline requested to join the SkyTeam
SkyTeam
SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...

 alliance in 2006, but there is still no outcome from the discussions. Malaysia Airlines signed code-share agreements with Alitalia
Alitalia
Alitalia - Linee Aeree Italiane S.p.A. , in its later stages known as Alitalia - Linee Aeree Italiane S.p.A. in Extraordinary Administration, was the former Italian flag carrier...

 in Italy and China Southern Airlines
China Southern Airlines
China Southern Airlines is an airline headquartered in Baiyun District, Guangzhou, Guangdong Province, People's Republic of China. It is the world's sixth-largest airline measured by passengers carried, and Asia's largest airline in terms of both fleet size and passengers carried...

 in China, both of which are members of SkyTeam, in 2007.

Therefore, instead of waiting to join SkyTeam, Malaysia Airlines launched Project MOSAIC together with the new Business Turnaround Plan for the period until 2012. MOSAIC stands for ‘MAS Overall Strategic Alliance Integration Concept’, to reap the maximum value from Malaysia Airlines' present hub-and-spoke network. The MOSAIC Project’s scope includes identifying high-value codeshare partners and Special Pro-Rate Agreement (SPA) partners, increasing agreements with partner airlines, discontinuing non-beneficial codeshare partners and optimising flight connections.

However, the airline has announced at the IATA World Air Transport Summit on June 6, 2011 that it will join the Oneworld
Oneworld
Oneworld , branded as oneworld, is one of the world's three largest global airline alliances with its central management team, oneworld Management Company, based in New York City, New York, USA. Oneworld was founded in 1999 by American Airlines, British Airways, Canadian Airlines, Cathay Pacific...

 alliance, with full integration as a member in 12 – 18 months.

Malaysia Airline’s codeshare partners as of July 2010 are, * indicate as Oneworld
Oneworld
Oneworld , branded as oneworld, is one of the world's three largest global airline alliances with its central management team, oneworld Management Company, based in New York City, New York, USA. Oneworld was founded in 1999 by American Airlines, British Airways, Canadian Airlines, Cathay Pacific...

.
  • Air Mauritius
    Air Mauritius
    Air Mauritius Limited, stylised as Air Mauritius, is the flag carrier of Mauritius. The airline is headquartered at the Air Mauritius Centre in Port Louis, Mauritius. Its main base is Sir Seewoosagur Ramgoolam International Airport...

  • Alitalia
    Alitalia
    Alitalia - Linee Aeree Italiane S.p.A. , in its later stages known as Alitalia - Linee Aeree Italiane S.p.A. in Extraordinary Administration, was the former Italian flag carrier...

     (SkyTeam
    SkyTeam
    SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...

    )
  • All Nippon Airways
    All Nippon Airways
    , also known as or ANA, is one of the largest airlines in Japan. It is headquartered at the Shiodome City Center in the Shiodome area in Minato, Tokyo, Japan. It operates services to 49 destinations in Japan and 35 international routes and employed over 14,000 employees as of May 2009...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • Austrian Airlines
    Austrian Airlines
    Austrian Airlines is the flag carrier airline of Austria, headquartered in Office Park 2 on the grounds of Vienna International Airport in Schwechat, Wien-Umgebung and a subsidiary of Deutsche Lufthansa AG. Together with regional subsidiary Tyrolean Airways and charter arm Lauda Air, it operates...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • BMI
    Bmi (airline)
    British Midland Airways Limited , is an airline based at Donington Hall in Castle Donington in the United Kingdom, close to East Midlands Airport, and a fully owned subsidiary of Lufthansa...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • Cathay Pacific
    Cathay Pacific
    Cathay Pacific is the flag carrier of Hong Kong, with its head office and main hub located at Hong Kong International Airport, although the airline's registered office is on the 33rd floor of One Pacific Place...

     *
  • China Southern Airlines
    China Southern Airlines
    China Southern Airlines is an airline headquartered in Baiyun District, Guangzhou, Guangdong Province, People's Republic of China. It is the world's sixth-largest airline measured by passengers carried, and Asia's largest airline in terms of both fleet size and passengers carried...

     (SkyTeam
    SkyTeam
    SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...

    )
  • Continental Airlines
    Continental Airlines
    Continental Airlines was a major American airline now merged with United Airlines. On May 3, 2010, Continental Airlines, Inc. and UAL, Inc. announced a merger via a stock swap, and on October 1, 2010, the merger closed and UAL changed its name to United Continental Holdings, Inc...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • Dragonair
    Dragonair
    Hong Kong Dragon Airlines Limited , operating as Dragonair, is an international airline and flag carrier headquartered in Hong Kong; with its corporate headquarters, Dragonair House Hong Kong Dragon Airlines Limited (T: 港龍航空有限公司, S: 港龙航空有限公司, Cantonese: gong2 lung4 hong4 hung1 jau5 haan6 gung1 si1,...

     *
  • Egyptair
    EgyptAir
    EgyptAir is the flag carrier airline of Egypt and a member of Star Alliance. The airline is based at Cairo International Airport, its main hub, operating scheduled passenger and freight services to more than 75 destinations in the Middle East, Europe, Africa, Asia, and the Americas...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • Etihad Airways
    Etihad Airways
    Etihad Airways is the flag carrier of the United Arab Emirates. Established in July 2003 and based at Abu Dhabi International Airport, Etihad commenced operations in November 2003....

  • Garuda Indonesia
    Garuda Indonesia
    PT Garuda Indonesia Tbk , publicly known as Garuda Indonesia, is the flag carrier of Indonesia. It is named after the mystical giant bird Garuda of Hinduism and Buddhist mythology. It is headquartered at Soekarno-Hatta International Airport in Tangerang, near Jakarta, the capital city of Indonesia...

     (future SkyTeam
    SkyTeam
    SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...

     member)
  • Gulf Air
    Gulf Air
    Gulf Air is the principal flag carrier of the Kingdom of Bahrain. Headquartered in Muharraq, adjacent to Bahrain International Airport, the airline operates scheduled services to 45 destinations in 28 countries across Africa, Asia and Europe. Its main base is Bahrain International Airport...

  • Jet Airways
    Jet Airways
    Jet Airways is a major Indian airline based in Mumbai, Maharashtra. It is India's largest airline and the market leader in the domestic sector. It operates over 400 flights daily to 76 destinations worldwide. Its main hub is Chhatrapati Shivaji International Airport, with secondary hubs at Delhi,...

  • KLM (SkyTeam
    SkyTeam
    SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...

    )
  • Korean Air
    Korean Air
    Korean Air Lines Co., Ltd. , operating as Korean Air, is both the flag carrier and the largest airline of South Korea, with global headquarters located in Seoul, South Korea. Korean Air's international passenger division and related subsidiary cargo division together serve 130 cities in 45...

     (SkyTeam
    SkyTeam
    SkyTeam, branded as SKYTEAM, is an airline alliance with its centralised management team, SkyTeam Central, based at the World Trade Center Schiphol Airport on the grounds of Amsterdam Airport Schiphol in Haarlemmermeer, Netherlands...

    )
  • Myanmar Airways International
    Myanmar Airways International
    Myanmar Airways International Co., Ltd. is the international airline of Myanmar, headquartered in Yangon. It operates scheduled international services to destinations mainly in Southeast Asia. Its main base is Yangon International Airport.- History :...

  • Oman Air
    Oman Air
    Oman Air is the national airline of Oman. Based on the grounds of Muscat International Airport in Muscat, it operates scheduled domestic and international passenger services, as well as regional air taxi and charter flights. Its main base is Muscat International Airport. Oman Air is a member of...

  • Philippine Airlines
    Philippine Airlines
    Philippine Airlines, Inc. operating as Philippine Airlines, is a flag carrier of the Philippines. Headquartered in the Philippine National Bank Financial Center in Pasay City, the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name...

  • Qantas
    Qantas
    Qantas Airways Limited is the flag carrier of Australia. The name was originally "QANTAS", an initialism for "Queensland and Northern Territory Aerial Services". Nicknamed "The Flying Kangaroo", the airline is based in Sydney, with its main hub at Sydney Airport...

     *
  • Qatar Airways
    Qatar Airways
    Qatar Airways Company Q.C.S.C. , operating as Qatar Airways, is the flag carrier of Qatar. Headquartered in the Qatar Airways Tower in Doha, it operates a hub-and-spoke network, linking over 100 international destinations from its base in Doha, using a fleet of over 100 aircraft...

  • Royal Brunei Airlines
  • Royal Jordanian Airlines *
  • SilkAir
    SilkAir
    SilkAir Private Limited is an airline based in Singapore. It is a wholly owned subsidiary of Singapore Airlines and operates scheduled passenger services from Singapore to 31 cities in Southeast Asia, South Asia and China. It has its head office on the fifth storey of SIA Superhub 1...

  • Singapore Airlines
    Singapore Airlines
    Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • South African Airways
    South African Airways
    South African Airways is the national flag carrier and largest airline of South Africa, with headquarters in Airways Park on the grounds of OR Tambo International Airport in Kempton Park, Ekurhuleni, Gauteng. The airline flies to 36 destinations worldwide from its hub at OR Tambo International...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • SriLankan Airlines
    SriLankan Airlines
    SriLankan Airlines Limited is the flag carrier airline of Sri Lanka. It operates to destinations in Asia and Europe from its base and hub at Bandaranaike International Airport . The airline's trademark phrase is 'You're Our World', and the company's logo features a stylized peacock...

  • Swiss International Airlines (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • Thai Airways International
    Thai Airways International
    Thai Airways International Public Company Limited is the national flag carrier and largest airline of Thailand. Formed in 1988, the airline's headquarters are located in Chatuchak District, Bangkok, and operates out of Suvarnabhumi Airport. Thai is a founding member of the Star Alliance. Thai is a...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • Transaero Airlines
  • Turkish Airlines
    Turkish Airlines
    Turkish Airlines is the national flag carrier airline of Turkey, headquartered in the Turkish Airlines General Management Building on the grounds of Atatürk Airport in Yeşilköy, Bakirköy district, Istanbul...

     (Star Alliance
    Star Alliance
    Star Alliance is the world's first and largest airline alliance, headquartered in Frankfurt am Main, Germany . The alliance was founded in 1997 by five of the world's leading airlines: Air Canada, Lufthansa, Scandinavian Airlines, Thai Airways International and United Airlines...

    )
  • Uzbekistan Airways

  • Fleet

    As of July 2011, Malaysia Airlines operates the following types of aircraft:
    Aircraft Total Orders/
    Options
    Passengers Notes
    F C Y Total
    Airbus A330-200
    Airbus A330
    The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....

    3 0 42 187 229 Equipped with PTV
    Airbus A330-300
    Airbus A330
    The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....

    9 0 44 250 294 Old config. Portable AVOD in Business class
    5 10/10 0 36 247 283 New Regional Business and Economy Class, equipped with AVOD
    Entry into service: 20 April 2011
    Airbus A380-800
    Airbus A380
    The Airbus A380 is a double-deck, wide-body, four-engine jet airliner manufactured by the European corporation Airbus, a subsidiary of EADS. It is the largest passenger airliner in the world. Due to its size, many airports had to modify and improve facilities to accommodate it...

    6 8 52 443 503 Entry into service: 2012
    Boeing 737-400 37 0 16 128 144 Exit from service: 2014
    Boeing 737-800
    Boeing 737 Next Generation
    The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...

    8 0 16 150 166 6 aircraft leased from ILFC
    6 39/10 0 16 144 160 Replacement of 737-400
    Boeing 737 Classic
    The Boeing 737 Classic is the name given to the -300/-400/-500 series of the Boeing 737 following the introduction of the -600/-700/-800/-900 series. They are short- to medium- range, narrow-body jet airliners produced by Boeing Commercial Airplanes. The Classic series was introduced as the 'new...

    .
    New Short/Medium Haul Business & Economy Class , AVOD for MX* series
    Boeing 747-400  10 12 41 306 359 Equipped with AVOD
    One to be converted for MASkargo
    Boeing 777-200ER
    Boeing 777
    The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...

    17 0 35 247 282 Equipped with AVOD
    MASkargo Fleet
    Airbus A330-200F
    Airbus A330
    The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....

    1 3
    Boeing 747-200F
    Boeing 747
    The Boeing 747 is a wide-body commercial airliner and cargo transport, often referred to by its original nickname, Jumbo Jet, or Queen of the Skies. It is among the world's most recognizable aircraft, and was the first wide-body ever produced...

    3 0 100,000 kg Leased
    Boeing 747-400F
    Boeing 747-400
    The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...

    2 0 120,000 kg
    Total 101 59/20


    Services

    Malaysia Airlines operates a fleet of aircraft with two-cabin and three-cabin configurations. The B777-200
    Boeing 777
    The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...

     fleet has a two-cabin configuration, with Golden Club Class
    Business class
    Business class is a travel class available on many commercial airlines and rail lines, known by brand names which vary by airline or rail company. In the airline industry, it was originally intended as an intermediate level of service between economy class and first class, but many airlines now...

     and Economy Class
    Economy class
    __FORCETOC__Economy class, also called coach class , steerage, or standard class, is the lowest class of seating in air travel, rail travel, and sometimes ferry or maritime travel....

    . The Boeing 747-400
    Boeing 747-400
    The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...

     fleet has a three-cabin configuration, also including First Class. The Airbus A330-300, A330-200 and Boeing 737-400 aircraft have a two-cabin configuration.

    Ground service

    Passengers may check-in between 2 and 48 hours prior to flight departure. This may be done at the counter, or at the premium classes' Golden Lounge within the airport. Self-service kiosks (CUSS) are also available at Kuala Lumpur International Airport
    Kuala Lumpur International Airport
    Kuala Lumpur International Airport , or KLIA serves the capital city of Malaysia, Kuala Lumpur, and is one of Southeast Asia's largest airports. It is also Malaysia's main international airport. It is situated in the Sepang district, in the south of the state of Selangor, about from Kuala Lumpur...

    .

    Alternatively, passengers may check in at KL Sentral City Air Terminal, through the internet or by phone. Online printing of boarding passes is available through internet check-in. Passengers on short trips may also check-in for their return flight upon departure from the city of origin.

    Airport lounge

    The Golden Lounge is the airport lounge for Malaysia Airlines First Class, Golden Club Class passengers and Enrich Platinum and Enrich Gold members. The clubs all have open bars and food catering. There are 14 lounges throughout the world, and qualified passengers have full reciprocal privileges at lounges operated by selected partners. The lounge offers various services such as business centres, food catering, slumber rooms and child-care centres.

    Lounges are maintained at the following airports:
    • Kuala Lumpur
      Kuala Lumpur
      Kuala Lumpur is the capital and the second largest city in Malaysia by population. The city proper, making up an area of , has a population of 1.4 million as of 2010. Greater Kuala Lumpur, also known as the Klang Valley, is an urban agglomeration of 7.2 million...

      , Kota Kinabalu
      Kota Kinabalu
      Kota Kinabalu , formerly known as Jesselton, is the capital of Sabah state in East Malaysia. It is also the capital of the West Coast Division of Sabah. The city is located on the northwest coast of Borneo facing the South China Sea. The Tunku Abdul Rahman National Park lies on one side and Mount...

      , Kuching
      Kuching
      Kuching , officially the City of Kuching, and formerly the City of Sarawak, is the capital and most populous city of the East Malaysian state of Sarawak. It is the largest city on the island of Borneo, and the fourth largest city in Malaysia....

      , London-Heathrow, Los Angeles
      Los Ángeles
      Los Ángeles is the capital of the province of Biobío, in the commune of the same name, in Region VIII , in the center-south of Chile. It is located between the Laja and Biobío rivers. The population is 123,445 inhabitants...

      , Melbourne
      Melbourne
      Melbourne is the capital and most populous city in the state of Victoria, and the second most populous city in Australia. The Melbourne City Centre is the hub of the greater metropolitan area and the Census statistical division—of which "Melbourne" is the common name. As of June 2009, the greater...

      , Penang
      Penang
      Penang is a state in Malaysia and the name of its constituent island, located on the northwest coast of Peninsular Malaysia by the Strait of Malacca. It is bordered by Kedah in the north and east, and Perak in the south. Penang is the second smallest Malaysian state in area after Perlis, and the...

      , Perth
      Perth, Western Australia
      Perth is the capital and largest city of the Australian state of Western Australia and the fourth most populous city in Australia. The Perth metropolitan area has an estimated population of almost 1,700,000....

      , Singapore
      Singapore
      Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...

       and Sydney
      Sydney
      Sydney is the most populous city in Australia and the state capital of New South Wales. Sydney is located on Australia's south-east coast of the Tasman Sea. As of June 2010, the greater metropolitan area had an approximate population of 4.6 million people...

      .


    In April 2008, the airline launched its new Regional Golden Lounge at the KL International Airport (KLIA) for regional-bound first and business class passengers.

    With this new lounge, Malaysia Airlines at Kuala Lumpur International Airport now has three lounges: the Satellite Lounge, Domestic Lounge and the Regional Lounge.

    First Class

    The newer version of First Class
    First class
    The term First class generally implies a high level of service, importance or quality. Specific uses of the term include:-Sports:* First-class cricket...

     was introduced in 2005, and is only available on the Boeing 747-400, with 12 seats. It features a 180-degree lie-flat seat with a pitch of 80 inches (203.2 cm) and a width of 28 inches (71.1 cm) with double drop down arm. The passenger can choose from a variety of positions at the touch of a button.

    Business Class

    Business Class
    Business class
    Business class is a travel class available on many commercial airlines and rail lines, known by brand names which vary by airline or rail company. In the airline industry, it was originally intended as an intermediate level of service between economy class and first class, but many airlines now...

     (previously known as Golden Club Class) is available on all of Malaysia Airlines' fleet. The newer business class, introduced in 2005, can only be found on Boeing 747-400
    Boeing 747-400
    The Boeing 747-400 is a major development and the best-selling model of the Boeing 747 family of jet airliners. While retaining the four-engine wide-body layout of its predecessors, the 747-400 embodies numerous technological and structural changes to produce a more efficient airframe...

    s, which has 41 seats, and the Boeing 777-200
    Boeing 777
    The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...

    , which has 35 seats.

    Regional Business Class seats are offered on the Airbus A330 aircraft, featuring reclining seats and footrests. Movies, news and documentaries are available through the Portable Media Player (PMP) for flights of 3 hours and over. A newer generation of regional business class seats is being rolled out to all new deliveries of Airbus A330 for all short-medium-haul routes, such as Perth and Shanghai. Seats made by Recaro
    Recaro
    RECARO GmbH & Co. KG, commonly known as Recaro, is a German company based in Kirchheim unter Teck in the vicinity of Stuttgart, known for their automobile bucket seats...

     within the Business Class cabin of new A330-300 are configured in pairs (2-2-2) layout, fitted with in-seat power and USB port, as well as new Select 3000i on a 15.4 inches touch screen panel. The first Airbus A330-300 carrying the new Regional Business Class was assigned to Kuala Lumpur - Brisbane
    Brisbane
    Brisbane is the capital and most populous city in the Australian state of Queensland and the third most populous city in Australia. Brisbane's metropolitan area has a population of over 2 million, and the South East Queensland urban conurbation, centred around Brisbane, encompasses a population of...

     sector on 20 April 2011.

    Economy Class

    Economy Class
    Economy class
    __FORCETOC__Economy class, also called coach class , steerage, or standard class, is the lowest class of seating in air travel, rail travel, and sometimes ferry or maritime travel....

     is available on all of Malaysia Airlines' fleet. Seats feature a pitch of 33-34 inches and width of 17-17.25 inches, with footrests (except on B737-400s). On the Airbus A330-200, Boeing 747-400 and Boeing 777-200, it has a 6.5" personal TV located behind each seat, and a footrest located below the seat in front, the A330-300 has no personal TV but overhead TV's located in the aisles of the plane. The Boeing 737-400 has a standard Economy seat. In 2010, Economy Class was voted the World's Best Economy Class at the 2010 World Airline Awards by Skytrax.

    Alongside with Malaysia Airline's fleet renewal program, new deliveries of Boeing 737-800
    Boeing 737 Next Generation
    The Boeing 737 Next Generation, commonly abbreviated as Boeing 737NG, is the name given to the -600/-700/-800/-900 series of the Boeing 737 after the introduction of the -300/-400/-500 Classic series. They are short- to medium-range, narrow-body jet airliners...

     and Airbus A330-300
    Airbus A330
    The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....

     will feature a new economy class seats. The new economy class seats in both Boeing 737-800 and Airbus A330-300 aircraft are fitted with a 9 inch touch screen personal television. The Weber seats in A330-300 is configured in 2-4-2 layout and has a USB port and in-seat power.

    In-flight entertainment

    Select is the in-flight entertainment system of Malaysia Airlines. There are three types of Select: Select 3000i,
    Select 3000i Portable Media Player and Select Mainscreen. However, the Boeing 737-400 does not have Select Mainscreen or either version of Select 3000i, and does not offer audio video on demand.
    Select 3000i
    All Malaysia Airlines Boeing 777-200ER and Boeing 747-400 aircraft are equipped with an Inflight entertainment system
    Ife
    Ife is an ancient Yoruba city in south-western Nigeria. Evidence of inhabitation at the site has been discovered to date back to roughly 560 BC...

    , Select 3000i with audio and video in 14 laungages. A touch-screen personal TV is available for First Class and Golden Club Class (Business Class) passengers on board Boeing 747-400 and Boeing 777-200ER aircraft. Malaysia Airlines A330-200 aircraft are fitted with personal television screens at every seat in both economy class and business Class but does not feature Audio Video on Demand in economy class.

    New deliveries of Airbus A330-300 and Boeing 737-800 aircraft would carry touch-screen based Select 3000i.


    Select 3000i Portable Media Player
    The Select 3000i Portable Media Player is provided to Malaysia Airlines' Business Class passengers on selected regional and semi-long-haul A330-300 aircraft on North and South Asia routes. It allows passengers a choice of movies, TV shows and sports.

    Select Mainscreen
    Used in Economy Class on A330-300 widebody regional and semi-long-haul aircraft which features 15-inch dropdown retractable LCD screens are installed at every 4th seat row in the economy class zone of the aircraft.


    Malaysia Airlines' inflight magazine is named 'Going Places' and is available both on board, and as a freely downloadable application for Apple's iPad
    IPad
    The iPad is a line of tablet computers designed, developed and marketed by Apple Inc., primarily as a platform for audio-visual media including books, periodicals, movies, music, games, and web content. The iPad was introduced on January 27, 2010 by Apple's then-CEO Steve Jobs. Its size and...

    .

    Frequent-flyer programs

    Malaysia Airlines has two frequent-flyer programs: Grads for Students by Malaysia Airlines (Grads) and Enrich by Malaysia Airlines (Enrich). Grads is a frequent-flyer program with benefits designed for students. Enrich by Malaysia Airlines is a frequent flyer program for frequent travellers that comprises a variety of airlines, banks, credit-card issuers, hotels and retailers around the world.

    Enrich by Malaysia Airlines

    On 30 September 1987, Malaysian Airline System introduced the Esteemed Traveller frequent-flyer program. In the early 1990s, Malaysia Airlines, Cathay Pacific
    Cathay Pacific
    Cathay Pacific is the flag carrier of Hong Kong, with its head office and main hub located at Hong Kong International Airport, although the airline's registered office is on the 33rd floor of One Pacific Place...

    , Thai Airways International
    Thai Airways International
    Thai Airways International Public Company Limited is the national flag carrier and largest airline of Thailand. Formed in 1988, the airline's headquarters are located in Chatuchak District, Bangkok, and operates out of Suvarnabhumi Airport. Thai is a founding member of the Star Alliance. Thai is a...

     and Singapore Airlines
    Singapore Airlines
    Singapore Airlines Limited is the flag carrier airline of Singapore. Singapore Airlines operates a hub at Changi Airport and has a strong presence in the Southeast Asia, East Asia, South Asia, and "Kangaroo Route" markets...

     launched their joint Asian frequent-flyer program: Passages. The joint program was officially dissolved in 1999, and the Enrich frequent-flyer program made its debut after the split from Passages.

    Enhanced Enrich
    On 12 July 2006, Malaysia Airlines introduced its enhanced Enrich frequent-flyer program. The program is now known as Enrich by Malaysia Airlines (Enrich).


    Member

    Benefits and Tiers
    There are four levels of Enrich memberships - Blue, Silver, Gold and Platinum. Each offers various privileges including priority check-in, priority standby and extra baggage allowance, amongst others. Miles can be accrued on qualifying Malaysia Airlines services, as well through partners, including airlines, hotels, car rental agencies and credit-card companies. Miles accrued by members allow for redemption for free travel, free upgrades and other complimentary services.


    Partners
    Members of Enrich are able to accrue miles on qualifying flights through Enrich Airline Partners such as:

    • Air France
      Air France
      Air France , stylised as AIRFRANCE, is the French flag carrier headquartered in Tremblay-en-France, , and is one of the world's largest airlines. It is a subsidiary of the Air France-KLM Group and a founding member of the SkyTeam global airline alliance...

      , Alitalia
      Alitalia
      Alitalia - Linee Aeree Italiane S.p.A. , in its later stages known as Alitalia - Linee Aeree Italiane S.p.A. in Extraordinary Administration, was the former Italian flag carrier...

      , All Nippon Airways
      All Nippon Airways
      , also known as or ANA, is one of the largest airlines in Japan. It is headquartered at the Shiodome City Center in the Shiodome area in Minato, Tokyo, Japan. It operates services to 49 destinations in Japan and 35 international routes and employed over 14,000 employees as of May 2009...

      , Delta Air Lines
      Delta Air Lines
      Delta Air Lines, Inc. is a major airline based in the United States and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day...

      , Etihad, Jet Airways
      Jet Airways
      Jet Airways is a major Indian airline based in Mumbai, Maharashtra. It is India's largest airline and the market leader in the domestic sector. It operates over 400 flights daily to 76 destinations worldwide. Its main hub is Chhatrapati Shivaji International Airport, with secondary hubs at Delhi,...

      , KLM, Qantas
      Qantas
      Qantas Airways Limited is the flag carrier of Australia. The name was originally "QANTAS", an initialism for "Queensland and Northern Territory Aerial Services". Nicknamed "The Flying Kangaroo", the airline is based in Sydney, with its main hub at Sydney Airport...

      , SriLankan Airlines
      SriLankan Airlines
      SriLankan Airlines Limited is the flag carrier airline of Sri Lanka. It operates to destinations in Asia and Europe from its base and hub at Bandaranaike International Airport . The airline's trademark phrase is 'You're Our World', and the company's logo features a stylized peacock...

      , Swiss International Air Lines
      Swiss International Air Lines
      Swiss International Air Lines AG is the principal airline of Switzerland operating scheduled services in Europe and to North America, South America, Africa and Asia. Its main hub is Zurich Airport...

      , Virgin Atlantic
    • For Kuala Lumpur-Seoul route operated by Korean Air
      Korean Air
      Korean Air Lines Co., Ltd. , operating as Korean Air, is both the flag carrier and the largest airline of South Korea, with global headquarters located in Seoul, South Korea. Korean Air's international passenger division and related subsidiary cargo division together serve 130 cities in 45...

       and Malaysia Airlines (code sharing), passengers can also earn miles even when flying with Korean Air.


    Non-airline partners include:
    • Hilton Hotels Corporation
      Hilton Hotels Corporation
      Hilton Worldwide is a global hospitality company. It is owned by the Blackstone Group, a private equity firm. As of July 2011 Hilton brands encompass 3,750 hotels with over 600,000 rooms in 84 countries...

      , InterContinental Hotels Group
      InterContinental Hotels Group
      InterContinental Hotels Group plc is a global hotels company headquartered in Denham, United Kingdom. It is the largest hotels company in the world measured by rooms , and has over 4,500 hotels across over 100 countries...

      , Avis Rent a Car System
      Avis Rent A Car System
      Avis Rent a Car System, LLC is a car rental company headquartered in Parsippany-Troy Hills Township, New Jersey, United States. Avis, Budget Rent a Car and Budget Truck Rental are all units of Avis Budget Group....

      , The Hertz Corporation
      The Hertz Corporation
      Hertz Global Holdings Inc is an American car rental company with international locations in 145 countries worldwide.-Early years:The company was founded by Walter L. Jacobs in 1918, who started a car rental operation in Chicago with a dozen Model T Ford cars. In 1923, Jacobs sold it to John D...


    Grads

    Grads for Students
    GRADS is Malaysia Airlines' frequent-flyer program for students above 12 years old.

    Accidents and incidents

    There have been two accidents involving passenger fatalities on Malaysia Airlines, with a total of 134 fatalities:
    • 4 December 1977 - Malaysia Airlines Flight 653
      Malaysia Airlines Flight 653
      Malaysia Airlines Flight 653 , a Boeing 737-2H6 aircraft registered as , crashed at Tanjung Kupang, Johor, in Malaysia on the evening of 4 December 1977. It was the deadliest and first fatal accident for Malaysia Airlines, with all 93 passengers and 7 crew killed instantly. The flight was...

      , a Boeing 737-200
      Boeing 737
      The Boeing 737 is a short- to medium-range, twin-engine narrow-body jet airliner. Originally developed as a shorter, lower-cost twin-engine airliner derived from Boeing's 707 and 727, the 737 has developed into a family of nine passenger models with a capacity of 85 to 215 passengers...

       (9M-MBD) was hijacked and crashed in Tanjung Kupang
      Tanjung Kupang
      Not to be confused with Kupang in East Nusa Tenggara and Tanjung Pinang in Riau IslandsTanjung Kupang is a small village near Nusajaya in Gelang Patah, Johor, Malaysia.-Malaysia Airlines Flight 653:...

      , Johor, killing all 100 people aboard.

    • 18 December 1983 - Malaysia Airlines Flight MH684, a Airbus A300B4-120
      Airbus A300
      The Airbus A300 is a short- to medium-range widebody jet airliner. Launched in 1972 as the world's first twin-engined widebody, it was the first product of Airbus Industrie, a consortium of European aerospace companies, wholly owned today by EADS...

       took off from Singapore
      Singapore
      Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...

       at 18.53h for a flight to Kuala Lumpur
      Kuala Lumpur
      Kuala Lumpur is the capital and the second largest city in Malaysia by population. The city proper, making up an area of , has a population of 1.4 million as of 2010. Greater Kuala Lumpur, also known as the Klang Valley, is an urban agglomeration of 7.2 million...

      . Approaching Kuala Lumpur, the aircraft was cleared for an ILS
      Instrument Landing System
      An instrument landing system is a ground-based instrument approach system that provides precision guidance to an aircraft approaching and landing on a runway, using a combination of radio signals and, in many cases, high-intensity lighting arrays to enable a safe landing during instrument...

       runway 15 approach, The landing gear and both engines were torn off and a fire erupted, destroying the cabin and cockpit roof.

    • 15 September 1995 - Malaysia Airlines Flight 2133, a Fokker 50 (9M-MGH) crashed during approach in Tawau
      Tawau
      Tawau is the administrative center of Tawau Division, Malaysia and the third largest town of Sabah after Kota Kinabalu and Sandakan.-Geography:...

      , Sabah due to pilot error. 34 people were killed.


    Other, non-fatal incidents
    • 18 December 1983 - Malaysia Airlines Flight 684, an Airbus A300
      Airbus A300
      The Airbus A300 is a short- to medium-range widebody jet airliner. Launched in 1972 as the world's first twin-engined widebody, it was the first product of Airbus Industrie, a consortium of European aerospace companies, wholly owned today by EADS...

      B4 (OY-KAA) leased from Scandinavian Airlines crashed 2 km short of the runway in Subang
      Sultan Abdul Aziz Shah Airport
      Sultan Abdul Aziz Shah Airport , LTSAAS , often called Subang Airport or Subang Skypark, is an airport located in Subang, Selangor, Malaysia, and primarily serves general aviation and some turboprop domestic flights...

       on a flight from Singapore. There were no fatalities, but the aircraft was written-off.

    • 15 March 2000 - Malaysia Airlines Flight 85, an Airbus A330-300
      Airbus A330
      The Airbus A330 is a wide-body twin-engine jet airliner made by Airbus, a division of EADS. Versions of the A330 have a range of and can accommodate up to 335 passengers in a two-class layout or carry of cargo....

       (9M-MKB) was damaged by a chemical called oxalyl chloride, which leaked from canisters when unloading, causing damage to the fuselage when arrived at KLIA from Beijing
      Beijing
      Beijing , also known as Peking , is the capital of the People's Republic of China and one of the most populous cities in the world, with a population of 19,612,368 as of 2010. The city is the country's political, cultural, and educational center, and home to the headquarters for most of China's...

      . The 5-year-old Airbus was sufficiently damaged to be written-off.

    • 30 November 2003 - A cable in a Boeing 777-200ER
      Boeing 777
      The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...

       that allows pilots to turn the plane on the ground had snapped before the Bombay-bound jet was to take off. The incident came just months (2004) after several wires on an Airbus A330-300 bound for Australia were found to have been cut shortly before take-off. Three of the airline's staff were arrested and later released over what a spokesman described as an act of vandalism, not sabotage. The government and police regarded both incidents as sabotage.

    • 1 August 2005 - A Boeing 777-200ER
      Boeing 777
      The Boeing 777 is a long-range, wide-body twin-engine jet airliner manufactured by Boeing Commercial Airplanes. It is the world's largest twinjet and is commonly referred to as the "Triple Seven". The aircraft has seating for over 300 passengers and has a range from , depending on model...

       as Malaysia Airlines flight 124 departed Perth
      Perth Airport
      Perth Airport is an Australian domestic and international airport serving Perth, the capital and largest city of Western Australia. The airport itself is located in the suburb of Perth Airport....

       for Kuala Lumpur. Climbing through 38,000 feet a faulty accelerometer caused the aircraft's Air Data Inertial Reference Unit
      Air Data Inertial Reference Unit
      An Air Data Inertial Reference Unit is a key component of the integrated Air Data Inertial Reference System , that supplies air data and inertial reference information to the pilots' Electronic Flight Instrument System displays as well as other systems on the aircraft such as the engines,...

       (ADIRU) to command changes of altitude. The flight crew overrode the ADIRU and manually returned to land the aircraft at Perth. Subsequent NTSB investigation led the US FAA to issue emergency airworthiness directive 2005-18-51 on the fly-by-wire software.

    • 2 October 2009 - Malaysia Airlines Boeing 737-400
      Boeing 737
      The Boeing 737 is a short- to medium-range, twin-engine narrow-body jet airliner. Originally developed as a shorter, lower-cost twin-engine airliner derived from Boeing's 707 and 727, the 737 has developed into a family of nine passenger models with a capacity of 85 to 215 passengers...

       (9M-MMR) was substantially damaged when the port main undercarriage collapsed while the aircraft was parked at the gate at Kuching Airport.

    See also

    • List of companies of Malaysia
    • List of airlines of Malaysia
    • List of airports in Malaysia
    • Transport in Malaysia
      Transport in Malaysia
      Transport in Malaysia started to develop during British colonial rule, and the country's transport network is now diverse and developed. Malaysia's road network is extensive, covering 63,445 km, including 1,630 km of expressways. The main highway of the country extends over 800 km,...

    • Malaysia


    External links

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