Howard Johnson's
Encyclopedia
Howard Johnson's is a chain of hotels and restaurants, located primarily throughout the United States and Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

. Throughout the 1960s
1960s
The 1960s was the decade that started on January 1, 1960, and ended on December 31, 1969. It was the seventh decade of the 20th century.The 1960s term also refers to an era more often called The Sixties, denoting the complex of inter-related cultural and political trends across the globe...

 and 1970s
1970s
File:1970s decade montage.png|From left, clockwise: US President Richard Nixon doing the V for Victory sign after his resignation from office after the Watergate scandal in 1974; Refugees aboard a US naval boat after the Fall of Saigon, leading to the end of the Vietnam War in 1975; The 1973 oil...

, Howard Johnson's was the largest restaurant chain in the United States, with over 1,000 restaurants. The name is derived from the founder of the original company, Howard Deering Johnson
Howard Deering Johnson
Howard Deering Johnson was an entrepreneur, businessman, and the founder of an American chain of restaurants and motels under one company of the same name, Howard Johnson's.-Early life:...

, who started the initial chain of restaurants and motels. Howard Johnson hotels are now part of Wyndham Worldwide, formerly a part of Cendant
Cendant
Cendant Corporation was a New York-based provider of business and consumer services, primarily within the real estate and travel industries. In 2005 and 2006, Cendant broke up and spun off or sold its constituent businesses...

. Howard Johnson's restaurants are franchised establishments with the food and beverage rights owned by La Mancha Group LLC of New York.

The early years

After borrowing $2,000 in 1925 to buy and operate a small corner drugstore
Pharmacy
Pharmacy is the health profession that links the health sciences with the chemical sciences and it is charged with ensuring the safe and effective use of pharmaceutical drugs...

 in Wollaston, a neighborhood in Quincy, Massachusetts
Quincy, Massachusetts
Quincy is a city in Norfolk County, Massachusetts, United States. Its nicknames are "City of Presidents", "City of Legends", and "Birthplace of the American Dream". As a major part of Metropolitan Boston, Quincy is a member of Boston's Inner Core Committee for the Metropolitan Area Planning Council...

, Johnson was surprised to find it easy to pay back the money loaned to him after discovering his recently installed soda fountain
Soda fountain
A soda fountain is a device that dispenses carbonated drinks. They can be found in restaurants, concession stands and other locations such as convenience stores...

 had become the busiest part of his drugstore. Eager to ensure that his drugstore would remain successful, Johnson decided to come up with a new ice cream
Ice cream
Ice cream is a frozen dessert usually made from dairy products, such as milk and cream, and often combined with fruits or other ingredients and flavours. Most varieties contain sugar, although some are made with other sweeteners...

 recipe
Recipe
A recipe is a set of instructions that describe how to prepare or make something, especially a culinary dish.-Components:Modern culinary recipes normally consist of several components*The name of the dish...

. Some sources say the new recipe was based on his mother's homemade ice creams and dessert
Dessert
In cultures around the world, dessert is a course that typically comes at the end of a meal, usually consisting of sweet food. The word comes from the French language as dessert and this from Old French desservir, "to clear the table" and "to serve." Common Western desserts include cakes, biscuits,...

s, while others say that the new recipe was from a local German
Germans
The Germans are a Germanic ethnic group native to Central Europe. The English term Germans has referred to the German-speaking population of the Holy Roman Empire since the Late Middle Ages....

 immigrant, who either sold or gave Johnson the new ice cream recipe. Regardless, the new recipe made the ice cream more flavorful due to an increased content of butterfat
Butterfat
Butterfat or milkfat is the fatty portion of milk. Milk and cream are often sold according to the amount of butterfat they contain.- Composition :The fatty acids of butterfat are typically composed as follows :...

. Eventually Johnson came up with 28 flavors of ice cream. Johnson is quoted as saying, "I thought I had every flavor in the world. That '28' (flavors of ice cream) became my trademark
Trademark
A trademark, trade mark, or trade-mark is a distinctive sign or indicator used by an individual, business organization, or other legal entity to identify that the products or services to consumers with which the trademark appears originate from a unique source, and to distinguish its products or...

."

The Howard Johnson's company was founded toward the end of 1925. From then on, the Howard Johnson name would become a recognizable part of American popular culture.

Throughout the summers of the late 1920s, Johnson opened up concession stands on beachfront property along the coast of Massachusetts. The stands sold soft drink
Soft drink
A soft drink is a non-alcoholic beverage that typically contains water , a sweetener, and a flavoring agent...

s, hot dog
Hot dog
A hot dog is a sausage served in a sliced bun. It is very often garnished with mustard, ketchup, onions, mayonnaise, relish and/or sauerkraut.-History:...

s, and ice cream. Each stand proved to be successful. With his success becoming more noticeable every year, Johnson was able to convince local bankers to lend him enough money to operate a sit-down restaurant. Negotiations were made and toward the end of the 1920s the first Howard Johnson's restaurant opened in Quincy, Massachusetts
Quincy, Massachusetts
Quincy is a city in Norfolk County, Massachusetts, United States. Its nicknames are "City of Presidents", "City of Legends", and "Birthplace of the American Dream". As a major part of Metropolitan Boston, Quincy is a member of Boston's Inner Core Committee for the Metropolitan Area Planning Council...

. The first Howard Johnson's restaurant featured fried clams
Fried clams
Fried clams are made by deep frying soft-shell clams that have been dipped in batter.Fried clams are an iconic food, "to New England what barbecue is to the South". They tend to be served at seaside clam shacks . For a lighter meal, a clam roll is made by piling clams into a hot dog bun...

, baked beans
Baked beans
Baked beans is a dish containing beans, sometimes baked but, despite the name, usually stewed, in a sauce. Most commercial canned baked beans are made from haricot beans, also known as navy beans – a variety of Phaseolus vulgaris – in a sauce. In Ireland and the United Kingdom, a tomato...

, chicken pot pies
Pot pie
A pot pie is a type of baked savory pie with a bottom and top completely encased by flaky crusts and baked inside a pie tin to support its shape....

, frankfurters
Hot dog
A hot dog is a sausage served in a sliced bun. It is very often garnished with mustard, ketchup, onions, mayonnaise, relish and/or sauerkraut.-History:...

, ice cream, and soft drinks.

In 1929, both the first Howard Johnson's restaurant and Howard Johnson's company received an incredible break due to an unusual set of circumstances: The Mayor
Mayor
In many countries, a Mayor is the highest ranking officer in the municipal government of a town or a large urban city....

 of nearby Boston, Mayor Nichols, prohibited the planned production of Eugene O'Neill
Eugene O'Neill
Eugene Gladstone O'Neill was an American playwright and Nobel laureate in Literature. His poetically titled plays were among the first to introduce into American drama techniques of realism earlier associated with Russian playwright Anton Chekhov, Norwegian playwright Henrik Ibsen, and Swedish...

's play, Strange Interlude
Strange Interlude
Strange Interlude is an experimental play by American playwright Eugene O'Neill. O'Neill finished the play in 1923, but it was not produced on Broadway until 1928, when it won the Pulitzer Prize for Drama. Lynn Fontanne originated the central role of Nina Leeds on Broadway...

, from performing in his city. Rather than fight the Mayor, the Theatre Guild
Theatre Guild
The Theatre Guild is a theatrical society founded in New York City in 1918 by Lawrence Langner, Philip Moeller, Helen Westley and Theresa Helburn. Langner's wife, Armina Marshall, then served as a co-director. It evolved out of the work of the Washington Square Players.Its original purpose was to...

 moved the production to Quincy. The five-hour-long play was presented in two parts with a dinner
Dinner
Dinner is usually the name of the main meal of the day. Depending upon culture, dinner may be the second, third or fourth meal of the day. Originally, though, it referred to the first meal of the day, eaten around noon, and is still occasionally used for a noontime meal, if it is a large or main...

 break. The first Howard Johnson's restaurant happened to be near the theater; hundreds of influential Bostonians flocked to the restaurant. Through word of mouth
Word of mouth
Word of mouth, or viva voce, is the passing of information from person to person by oral communication. Storytelling is the oldest form of word-of-mouth communication where one person tells others of something, whether a real event or something made up. Oral tradition is cultural material and...

, more Americans became familiar with the Howard Johnson's company.

Expansion in the 1930s and 1940s

Johnson wanted to expand his company, but the stock market crash of 1929 prevented him from doing so. After waiting a few years and maintaining his business, Johnson was able to persuade an acquaintance in 1932 to open a second Howard Johnson's restaurant in Orleans, Massachusetts
Orleans, Massachusetts
Orleans is a town in Barnstable County, Massachusetts, United States. Barnstable County is coextensive with Cape Cod. The population was 5,890 at the 2010 census....

. The second restaurant was franchised and not company-owned. This was one of America's first franchising
Franchising
Franchising is the practice of using another firm's successful business model. The word 'franchise' is of anglo-French derivation - from franc- meaning free, and is used both as a noun and as a verb....

 agreements.

By the end of 1936, there were 39 more franchised restaurants, creating a total of 41 Howard Johnson's restaurants. By 1939, there were 107 Howard Johnson's restaurants along various American East Coast highways, generating revenues of $10.5 million. In less than 14 years, Johnson directed a franchise network of over 10,000 employees with 170 restaurants, many serving 1.5 million people a year.

The unique icons of orange roofs, cupolas, and weathervanes on Howard Johnson properties assisted patrons to identify the chain's restaurants and motels. The restaurant's trademark Simple Simon and the Pieman logo was created by artist John Alcott in the 1930s.

When the Pennsylvania Turnpike
Pennsylvania Turnpike
The Pennsylvania Turnpike is a toll highway system operated by the Pennsylvania Turnpike Commission in the Commonwealth of Pennsylvania, United States. The three sections of the turnpike system total . The main section extends from Ohio to New Jersey and is long...

, Ohio Turnpike
Ohio Turnpike
The Ohio Turnpike, officially the James W. Shocknessy Ohio Turnpike, is a -long, limited-access toll highway in the U.S. state of Ohio, serving as a primary corridor to Chicago and Pittsburgh...

, and New Jersey Turnpike
New Jersey Turnpike
The New Jersey Turnpike is a toll road in New Jersey, maintained by the New Jersey Turnpike Authority. According to the International Bridge, Tunnel and Turnpike Association, the Turnpike is the nation's sixth-busiest toll road and is among one of the most heavily traveled highways in the United...

 were built, Johnson bid on and won exclusive rights to serve drivers at service station turnoffs through the turnpike systems. There were 200 Howard Johnson's restaurants when America entered World War II
World War II
World War II, or the Second World War , was a global conflict lasting from 1939 to 1945, involving most of the world's nations—including all of the great powers—eventually forming two opposing military alliances: the Allies and the Axis...

.

By 1944, only 12 Howard Johnson's restaurants remained in business. The effects of war rationing had crippled the company. Johnson managed to maintain his business by serving commissary
Commissary
A commissary is someone delegated by a superior to execute a duty or an office; in a formal, legal context, one who has received power from a legitimate superior authority to pass judgment in a certain cause or to take information concerning it.-Word history:...

 food to war workers and United States Army
United States Army
The United States Army is the main branch of the United States Armed Forces responsible for land-based military operations. It is the largest and oldest established branch of the U.S. military, and is one of seven U.S. uniformed services...

 recruits.

In the process of recovering from these losses, in 1947 the Howard Johnson's company began construction of 200 new restaurants throughout the American Southeast
Southeastern United States
The Southeastern United States, colloquially referred to as the Southeast, is the eastern portion of the Southern United States. It is one of the most populous regions in the United States of America....

 and Midwest. By 1951, the sales of the Howard Johnson's company totaled $115 million.

Entering the hotel business

By 1954, there were 400 Howard Johnson's restaurants in 32 states, about 10% of which were extremely profitable company-owned turnpike restaurants; the rest were franchises. This was one of the first nationwide restaurant chains.

While many places sold "fried clams," they were whole, which was not universally accepted by the American dining public. Howard Johnson popularized frying the "foot" of hard-shelled sea clams. They became popular to eat in this fashion throughout the country.

That year, the company decided to open the first Howard Johnson's motor lodge in Savannah, Georgia
Savannah, Georgia
Savannah is the largest city and the county seat of Chatham County, in the U.S. state of Georgia. Established in 1733, the city of Savannah was the colonial capital of the Province of Georgia and later the first state capital of Georgia. Today Savannah is an industrial center and an important...

. The company employed architects Rufus Nims and Karl Koch to oversee the design of the rooms and gate lodge. Nims had previously worked with the company designing restaurants. The restaurant's trademark simple Simon and Pieman was now joined by a lamplighter character in the firm's marketing of its motels. According to cultural historians, the chain became synonymous with travel among American motorists and vacationers in part because of Johnson's ubiquitous outdoor advertising displays.

In 1959, Howard Deering Johnson, who had founded and managed the company since 1925, turned the reins over to his son, then 26-year-old Howard Brennan Johnson. The elder Johnson would observe his son's control of the company until his death in 1972 at the age of 76.

Howard Johnson's Company went public in 1961; there were 605 restaurants, 265 company owned and 340 franchised, as well as 88 franchised Howard Johnson's motor lodges in 32 states and the Bahamas.

In 1961, Johnson hired famed New York chefs Pierre Franey
Pierre Franey
Pierre Franey was a French chef, best known for his televised cooking shows and his "60 Minute Gourmet" column in The New York Times.Franey grew up in northern Burgundy, France...

 and Jacques Pépin
Jacques Pépin
Jacques Pépin is an internationally recognized French chef, television personality, and author working in the United States. Born in Bourg-en-Bresse, Lyon in France, Pepin was raised by a father and mother who jointly owned a restaurant, where he later credited the start of his love for food. He...

 to oversee food development at the company's main commissary
Commissary
A commissary is someone delegated by a superior to execute a duty or an office; in a formal, legal context, one who has received power from a legitimate superior authority to pass judgment in a certain cause or to take information concerning it.-Word history:...

 in Brockton, Massachusetts
Brockton, Massachusetts
Brockton is a city in Plymouth County, Massachusetts, United States; the population was 93,810 in the 2010 Census. Brockton, along with Plymouth, are the county seats of Plymouth County...

. Franey and Pépin developed recipes for the company's signature dishes that could be flash frozen
Flash freezing
Flash freezing refers to the process in various industries whereby objects are quickly frozen by subjecting them to cryogenic temperatures....

 and delivered across the country, guaranteeing a consistent product.

New chains and a changing public

In the early 1960s, H B Johnson tried a new concept for his father's company with the creation of a steakhouse
Steakhouse
A steakhouse is a restaurant that specializes in beef steaks. The same type of restaurant is also known as a chophouse.The steakhouse started in the USA in the late 19th century as a development of traditional inns and bars....

 restaurant chain called Red Coach Grills. Only a handful would open and, while they maintained some success, it wasn't profitable enough. Eventually all the Red Coach Grills closed.

In 1969, Johnson once again tried a new restaurant concept, Ground Round
Ground Round
Ground Round Grill & Bar, an American casual dining restaurant, was founded in 1969 by Howard Johnson's. As of January 17, 2010 Ground Round is owned by Independent Owners Cooperative, LLC, a group of 30 franchisee owners. Independent Owners Cooperative, LLC is located in Freeport, Maine...

. It proved to be successful. Though it was not a Howard Johnson's restaurant, the Ground Round chain of restaurants were company-owned and -franchised, thus increasing the Howard Johnson's company profit. By 1975 the Howard Johnson's company had over 1,000 restaurants and over 500 motor lodges in 42 states and Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

.

The company reached its peak in 1975, but the late 1970s would mark the beginning of the end for the Howard Johnson's company. Because of the oil embargo of 1974
1973 oil crisis
The 1973 oil crisis started in October 1973, when the members of Organization of Arab Petroleum Exporting Countries or the OAPEC proclaimed an oil embargo. This was "in response to the U.S. decision to re-supply the Israeli military" during the Yom Kippur war. It lasted until March 1974. With the...

, the Howard Johnson's restaurants and motor lodges, which maintained 85% of revenues from travelers, lost profit when Americans couldn't afford to drive long trips or take frequent vacations. Also, the company model of serving pre-made food with high quality ingredients in traditional dining rooms was costly when compared to the innovations introduced by fast food
Fast food
Fast food is the term given to food that can be prepared and served very quickly. While any meal with low preparation time can be considered to be fast food, typically the term refers to food sold in a restaurant or store with preheated or precooked ingredients, and served to the customer in a...

 outlets like McDonald's
McDonald's
McDonald's Corporation is the world's largest chain of hamburger fast food restaurants, serving around 64 million customers daily in 119 countries. Headquartered in the United States, the company began in 1940 as a barbecue restaurant operated by the eponymous Richard and Maurice McDonald; in 1948...

, which designed its products and restaurants to appeal to families with younger children.

Johnson attempted to streamline company operations and cut costs, such as serving cheaper food and having fewer employees. It proved disastrous as guests were finding this new era of Howard Johnson's restaurants and motor lodges unsatisfactory, compared to the services they had come to know for years.

Desperate to make the company more successful and profitable, Johnson created other concepts, such as HoJos Campgrounds and 3 Penny Inns for lodging, as well as Deli Baker Ice Cream Maker, Chatt's, and Bumbershoot's for restaurants. All of these concepts failed, furthering the company's demise.

In the late 1990s, the Howard Johnson's Candy Factory and Executive Offices in Wollaston were purchased and renovated by the Eastern Nazarene College
Eastern Nazarene College
The Eastern Nazarene College is a private, coeducational college of the liberal arts and sciences in Quincy, Massachusetts near Boston, in the New England region of the United States. Known for its strong religious affiliation, distinctive liberal arts core curriculum, and excellence in science...

 to form the Adams Executive Center.

Changes in ownership

In 1979, Johnson accepted an acquisition bid from Imperial Group PLC of England and sold the Howard Johnson's company to G. Michael Hostage for over $630 million. That money would remain in the Johnson family estate, as would the chain of Ground Round restaurants, which became an independent venture after the sale of the Howard Johnson's company.

Hostage would be the last man ever to control the Howard Johnson's company. Imperial Group PLC obtained, circa 1979, all of the remaining 1,040 restaurants (75% company owned/25% franchised) and 520 motor lodges (75% franchised/25% company owned). After attempts to make the company more profitable and successful than it was when he and his company bought it in 1979, Hostage sold the Howard Johnson's company after years of failure. In 1985 he sold the company to Marriott Corporation.
Marriott was more interested in the motor lodges than the restaurants. While all of the company-owned and -franchised motor lodges remained untouched, Marriott quickly took all of the company-owned restaurants and had them either demolished or converted into other restaurant chains. The number of Howard Johnson's restaurants remaining circa 1985 was shortened as only the franchised restaurants would remain untouched.

One year later, in 1986, Marriott sold all of the company-owned and -franchised motor lodges to Prime Motors Inns. Prime Motors Inns continued to preserve the lodges, just as Marriott had. In 1990, Prime Motors Inns ceased operations.

Those involved with the company owned and franchised motor lodges, banded together and formed the "Howard Johnson Acquisition Corporation." They successfully obtained all the rights to operate and maintain the company-owned and -franchised lodges. With these rights maintained, they changed their name to "Howard Johnson International Incorporated," which became a subsidiary of "Hospitality Franchise Systems Incorporated," which eventually merged with other companies to form Cendant
Cendant
Cendant Corporation was a New York-based provider of business and consumer services, primarily within the real estate and travel industries. In 2005 and 2006, Cendant broke up and spun off or sold its constituent businesses...

. In 2006, Cendant ceased operations.

"Hospitality Franchise Systems Incorporated" now became part of Wyndham Worldwide
Wyndham Worldwide
Wyndham Worldwide is the holding company for Wyndham Hotels & Resorts, Group RCI and other lodging brands. It was spun off from Cendant Corporation in July 2006....

. Wyndham operates the Howard Johnson brand under many "tiers," based on price, level of amenities, and services offered. Howard Johnson Express Inns, Howard Johnson Inns, Howard Johnson Hotels, and Howard Johnson Plaza Hotels range from limited-service motels to full-service properties with on-site concierges and business centers. Howard Johnson recently has begun offering its "Rise 'N' Dine" continental breakfast.

While the Howard Johnson's company-owned and -franchised motor lodges have stood the test of time and continue to operate since the selling of the original Howard Johnson's Company in 1979, the restaurants have not. Because Marriott took control and eliminated all of the company-owned restaurants, the owners of the franchised restaurants, fearing elimination, banded together in 1986 while Marriott was selling the motor lodges to Prime Motors Inns. The new company that the owners of the franchised restaurants created was called "Franchise Associates Incorporated" or (FAI). In 1986, Marriott gave FAI the rights to operate and maintain Howard Johnson's restaurants. While the Howard Johnson's restaurant chain was preserved, FAI did not have enough money to expand with new Howard Johnson's restaurants.

When Cendant
Cendant
Cendant Corporation was a New York-based provider of business and consumer services, primarily within the real estate and travel industries. In 2005 and 2006, Cendant broke up and spun off or sold its constituent businesses...

 acquired the Howard Johnson's motor lodges, they offered to work together with FAI to ensure the expansion of the restaurant chain. With the exception of opening a new Howard Johnson's ice cream parlor in Puerto Rico
Puerto Rico
Puerto Rico , officially the Commonwealth of Puerto Rico , is an unincorporated territory of the United States, located in the northeastern Caribbean, east of the Dominican Republic and west of both the United States Virgin Islands and the British Virgin Islands.Puerto Rico comprises an...

, FAI never opened a new restaurant or expanded the restaurant chain. Instead, an already built and operating restaurant in Canton, Massachusetts
Canton, Massachusetts
Canton is a town in Norfolk County, Massachusetts, United States. The population was 21,561 at the 2010 census. Canton is part of Greater Boston, about 15 miles southwest of downtown Boston.- History :...

 was remodeled to serve as the prototype for a new era of Howard Johnson's restaurants. The concept failed and, after less than a decade of operation, the prototype restaurant closed in 2000.

The 2000s

FAI ceased operations in 2005. Cendant acquired all the rights to operate and maintain the remaining Howard Johnson's restaurants. In 2006, before Cendant ceased operations, they sold all the rights to La Mancha Group LLC.

, there were only three Howard Johnson's restaurants in business, each of them a former franchised restaurant from the original Howard Johnson's company. The restaurants are in Lake George
Lake George (town), New York
Lake George is a town in Warren County, New York, USA. The population was 3,578 at the 2000 census. The town is named after the lake, Lake George. Within the town is a village also named Lake George. The town is part of the Glens Falls Metropolitan Statistical Area.- History :The lake was...

 and Lake Placid, New York
Lake Placid, New York
Lake Placid is a village in the Adirondack Mountains in Essex County, New York, United States. As of the 2000 census, the village had a population of 2,638....

, and Bangor, Maine
Bangor, Maine
Bangor is a city in and the county seat of Penobscot County, Maine, United States, and the major commercial and cultural center for eastern and northern Maine...

.

External links

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