CSA Z299
Encyclopedia
CSA
CAN3-Z299 is a series of quality assurance
standards developed by the Canadian Standards Association
in the 1970s. It is an alternative to the ISO 9000
series of standards.
The stated objectives of the Z299 series of standards are:
(a) “To provide customers with assurance that products or services of the required quality will be supplied;
(b) For suppliers to assume responsibility for achieving the required quality and then demonstrating that it has been provided.”
1. Tender
and Contract
Review
2. Design
3. Documentation
4. Measuring and Test Equipment
5. Procurement
6. Inspection and Test Plans
7. Incoming Inspection
8. In-Process Inspection
9. Final Inspection
10. Inspection Status
11. Identification and Traceability
12. Handling and Storage
13. Production
14. Special Processes
15. Packaging and Shipping
16. Quality Records
17. Nonconformance
18. Corrective Action
19. Customer Supplied Products and Services
20. Statistical Techniques
21. Quality Audits
Canadian Standards Association
The Canadian Standards Association, also known as the CSA, is a not-for-profit Standards organization with the stated aim of developing standards for use in 57 different areas of specialisation...
CAN3-Z299 is a series of quality assurance
Quality Assurance
Quality assurance, or QA for short, is the systematic monitoring and evaluation of the various aspects of a project, service or facility to maximize the probability that minimum standards of quality are being attained by the production process...
standards developed by the Canadian Standards Association
Canadian Standards Association
The Canadian Standards Association, also known as the CSA, is a not-for-profit Standards organization with the stated aim of developing standards for use in 57 different areas of specialisation...
in the 1970s. It is an alternative to the ISO 9000
ISO 9000
The ISO 9000 family of standards relates to quality management systems and is designed to help organizations ensure they meet the needs of customers and other stakeholders . The standards are published by ISO, the International Organization for Standardization, and available through National...
series of standards.
The stated objectives of the Z299 series of standards are:
(a) “To provide customers with assurance that products or services of the required quality will be supplied;
(b) For suppliers to assume responsibility for achieving the required quality and then demonstrating that it has been provided.”
CSA CAN3-Z299 Series
CAN3-Z299 includes the following standards. Z299.4, .3, .2, .1 apply increasingly rigorous quality assurance activities. They were most recently reaffirmed in 2006.CAN3-Z299.0-86: Guide for Selecting and Implementing the CAN3-Z299-85 Quality Assurance Program Standards
The Guide provides the intent of the standards, compares the four quality assurance standards available in the series, and provides guidance on selecting the appropriate standard for the product or service.CAN3-Z299.4-85: Quality Assurance Program – Category 4
Z299.4 is appropriate for mass produced products designed to ordinary technical standards, or high volume services. It includes requirements to:- Carry out inspection and testing
- Have a plan to deal with non-conforming items
- Keep records
- Control measurement and testing equipment
CAN3-Z299.3-85: Quality Assurance Program – Category 3
Z299.3 is appropriate for products or services which involve some complex processes. Failure of the product could cause significant monetary cost or some risk to health and safety. It includes all of Z299.4 requirements, plus:- Control of procurementProcurementProcurement is the acquisition of goods or services. It is favourable that the goods/services are appropriate and that they are procured at the best possible cost to meet the needs of the purchaser in terms of quality and quantity, time, and location...
activities - Control of documentation
- TraceabilityTraceabilityTraceability refers to the completeness of the information about every step in a process chain.The formal definition: Traceability is the ability to chronologically interrelate uniquely identifiable entities in a way that is verifiable....
of items - Control packaging & shipping
- A manual to document these activities
CAN3-Z299.2-85: Quality Assurance Program – Category 2
Z299.2 is for products or services requiring complex processes and technology, requiring planning in production and verification of design. Failure of the product could cause high monetary cost or significant risk to health and safety. It includes all of Z299.4 and Z299.3, plus:- Control of manufacturing activities
- Control of handling and storage
- A plan to deal with multiple inspections and tests
- Corrective action program to prevent repetition of errors
- Procedures to describe these activities
CAN3-Z299.1-85: Quality Assurance Program – Category 1
Z299.1 is suitable for custom designed products or services with a high degree of technology. Failure in service could result in extremely high monetary loss or high risk to health and safety. It includes all of Z299.4, Z299.3, and Z299.2, plus:- Control of design activities through procedures
- Independent auditsAuditThe general definition of an audit is an evaluation of a person, organization, system, process, enterprise, project or product. The term most commonly refers to audits in accounting, but similar concepts also exist in project management, quality management, and energy conservation.- Accounting...
on the quality assurance program
Quality Assurance Principles of Z299
Z299 covers twenty-one areas of the product or service lifecycle:1. Tender
Request for tender
A request for tender, commonly abbreviated to RFT, is a formal, structured invitation to suppliers for the supply of products or services. In the public sector, such a process may be required and determined in detail by law to ensure that such competition for the use of public money is open, fair...
and Contract
Contract
A contract is an agreement entered into by two parties or more with the intention of creating a legal obligation, which may have elements in writing. Contracts can be made orally. The remedy for breach of contract can be "damages" or compensation of money. In equity, the remedy can be specific...
Review
2. Design
3. Documentation
4. Measuring and Test Equipment
5. Procurement
Procurement
Procurement is the acquisition of goods or services. It is favourable that the goods/services are appropriate and that they are procured at the best possible cost to meet the needs of the purchaser in terms of quality and quantity, time, and location...
6. Inspection and Test Plans
7. Incoming Inspection
8. In-Process Inspection
9. Final Inspection
10. Inspection Status
11. Identification and Traceability
Traceability
Traceability refers to the completeness of the information about every step in a process chain.The formal definition: Traceability is the ability to chronologically interrelate uniquely identifiable entities in a way that is verifiable....
12. Handling and Storage
13. Production
14. Special Processes
15. Packaging and Shipping
16. Quality Records
17. Nonconformance
18. Corrective Action
19. Customer Supplied Products and Services
20. Statistical Techniques
21. Quality Audits
Audit
The general definition of an audit is an evaluation of a person, organization, system, process, enterprise, project or product. The term most commonly refers to audits in accounting, but similar concepts also exist in project management, quality management, and energy conservation.- Accounting...
Comparison to ISO 9000
ISO 9000 and Z299 standards have many similar requirements. One of the main differences between them is that Z299 requires Inspection and Test Plans to be submitted to the purchaser by the vendor, and independent inspection and testing. The Inspection and Test Plan details key inspections and tests at certain points in the production process, and is meant to complement a generic quality program by providing detail on the requirements of a specific product.External links
- ISO (International Organization for StandardizationInternational Organization for StandardizationThe International Organization for Standardization , widely known as ISO, is an international standard-setting body composed of representatives from various national standards organizations. Founded on February 23, 1947, the organization promulgates worldwide proprietary, industrial and commercial...
) - CSA(CSACanadian Standards AssociationThe Canadian Standards Association, also known as the CSA, is a not-for-profit Standards organization with the stated aim of developing standards for use in 57 different areas of specialisation...
)