Road and Transport Mission Mode Project
Encyclopedia
The Road and Transport Mission Mode Project (MMP) is one of the 27 Mission Mode Projects of the National e-Governance Plan in India, a program to centralize governance operations online.
are being computerized throughout India. Data is collected at State Registers, National Registers, and RTOs which are connected to one another and share comprehensive data. Vehicle registration (VR)
services online can process applications for new licenses, select dates for driving skills test, and accept online payments for license-related fees. Driving license (DL) services include payment of registration related fees, clearance certificates, and ownership transfer.
The project is being implemented by NIC
. The software for vehicle registration service is called Vahan and the software for drivers license services is called Sarathi.
The National Informatics Centre received an award for this project which was stated to have benefits such as "customer satisfaction" as well as "transparency, , efficiency and responsiveness in the stystem"
The CSI-Nihilent eGovernance Award 2009 to Shahid Bhagat Singh Nanagar, Punjab for its various e-governance projects, mentions that the implementation of VAHAN and SARATHI has resulted in improvement of processes and benefits for citizens
It has also been reported by the press that in Jharkhand, the quality of services has improved with single window clearance and simplification of processes.
Services and Software
Under this project, Road Transport Offices (RTOs)Regional Transport Office
Regional Transport Office is an Indian government bureau which is responsible for the registration of vehicles and the issue of Driver's Licences in India....
are being computerized throughout India. Data is collected at State Registers, National Registers, and RTOs which are connected to one another and share comprehensive data. Vehicle registration (VR)
Vehicle registration
Vehicle registration is the compulsory registration of a vehicle with a government authority. Vehicle registration's purpose is to establish clear ownership and to tax motorists or vehicle owners....
services online can process applications for new licenses, select dates for driving skills test, and accept online payments for license-related fees. Driving license (DL) services include payment of registration related fees, clearance certificates, and ownership transfer.
The project is being implemented by NIC
National Informatics Centre
The National Informatics Centre ' is the main science & technology organisation of India's Union Government in informatics services and information-and-communication- technology applications...
. The software for vehicle registration service is called Vahan and the software for drivers license services is called Sarathi.
Implementation in various state/union territories in India
Vahan, the vehicle registration software, has been implemented in 29 States/UTs.- JharkhandJharkhandJharkhand is a state in eastern India. It was carved out of the southern part of Bihar on 15 November 2000. Jharkhand shares its border with the states of Bihar to the north, Uttar Pradesh and Chhattisgarh to the west, Orissa to the south, and West Bengal to the east...
implemented the vehicle registration software and license software prior to February 2007 in 12 districts including 18 district transport offices and four regional transport offices, helping collect of tax, register vehicles, issue driver and driving school licenses, record the fitness of vehicles, and issue Smart Cards. The Smart Cards replace paper documents, store information, and remove the danger of forged documents. - Tamil NaduTamil NaduTamil Nadu is one of the 28 states of India. Its capital and largest city is Chennai. Tamil Nadu lies in the southernmost part of the Indian Peninsula and is bordered by the union territory of Pondicherry, and the states of Kerala, Karnataka, and Andhra Pradesh...
introduced Vahan and Sarathi in Madurai North RTO on July 28, 2007. The systems generated random vehicle registration numbers, improved operations, and captured data which was also fed into a database in ChennaiChennaiChennai , formerly known as Madras or Madarasapatinam , is the capital city of the Indian state of Tamil Nadu, located on the Coromandel Coast off the Bay of Bengal. Chennai is the fourth most populous metropolitan area and the sixth most populous city in India...
, the state capital. - NagalandNagalandNagaland is a state in the far north-eastern part of India. It borders the state of Assam to the west, Arunachal Pradesh and part of Assam to the north, Burma to the east and Manipur to the south. The state capital is Kohima, and the largest city is Dimapur...
started to use Vahan and Sarathi software linked to a single database in July 2008. - KarnatakaKarnatakaKarnataka , the land of the Kannadigas, is a state in South West India. It was created on 1 November 1956, with the passing of the States Reorganisation Act and this day is annually celebrated as Karnataka Rajyotsava...
made microchip-embedded Smart Cards mandatory in June 2009 costing Rs 200 for the nearly 7.6 million vehicles in the state (June 2009 figures). At that time, the five RTOs in Bangalore, Karnataka had already begun to issue these cards, containing records of the driver and their offenses and to prevent forgery of documents. - HaryanaHaryanaHaryana is a state in India. Historically, it has been a part of the Kuru region in North India. The name Haryana is found mentioned in the 12th century AD by the apabhramsha writer Vibudh Shridhar . It is bordered by Punjab and Himachal Pradesh to the north, and by Rajasthan to the west and south...
State computerized the Road Transport Authorities of 13 districts and introduced Vahan and Sarathi as of September 28, 2010. - Gujarat State introduced the online registration of vehicles through Vahan in Surat on September 29, 2009, reducing the time taken for registration from 15 days down to a few hours.
- ChandigarhChandigarhChandigarh is a union territory of India that serves as the capital of two states, Haryana and Punjab. The name Chandigarh translates as "The Fort of Chandi". The name is from an ancient temple called Chandi Mandir, devoted to the Hindu goddess Chandi, in the city...
's Registering and Licensing Authority of the Union Territory launched the Vahan software in November 2009. It began to issue blue smart cards(registration cards) to speed up the registration process and detect stolen vehicles. - Arunachal PradeshArunachal PradeshArunachal Pradesh is a state of India, located in the far northeast. It borders the states of Assam and Nagaland to the south, and shares international borders with Burma in the east, Bhutan in the west, and the People's Republic of China in the north. The majority of the territory is claimed by...
, launched the project at Itanagar in December 2009. - ManipurManipurManipur is a state in northeastern India, with the city of Imphal as its capital. Manipur is bounded by the Indian states of Nagaland to the north, Mizoram to the south and Assam to the west; it also borders Burma to the east. It covers an area of...
started using Vahan and Sarathi by February 5, 2010 in 3 districts: ChurachandpurChurachandpurChurachandpur is the largest district in the Indian state of Manipur.- Origin of Churachandpur on the bank of Khuga :Located southwest of Manipur, Churachandpur District covers an area of 4570 km² and is the largest district within the state of Manipur. The terrain of the district is mainly...
, Imphal EastImphal East-Demographics:According to the 2011 census has a population of 452,661 , roughly equal to the nation of Malta. This gives it a ranking of 551st in India . The district has a population density of...
, and Imphal WestImphal WestImphal West district is one of the nine districts of Manipur state in northeastern India. As of 2011 it is the most populous district in the state.-Geography:Imphal city is the administrative headquarters of the district...
. - Uttar PradeshUttar PradeshUttar Pradesh abbreviation U.P. , is a state located in the northern part of India. With a population of over 200 million people, it is India's most populous state, as well as the world's most populous sub-national entity...
started using Vahan and Sarathi as of June 1, 2011, for maintaining online records of the Transport Department at 73 locations, and the software is replacing paper documents. The transport department has claimed better revenue collection as a result of implementing the software.
Benefits to Citizens
An Assessment Study was carried out by market research agencies empanelled by the Ministry of Information Technology to judge the effectiveness of the computerization undertaken in various projects, with the Indian Institute of Management Ahmedabad acting as the technical advisor As per this study, the average number of trips decreased from 3.44 to 2.43, and the waiting time(in minutes) reduced from 130.62 minutes to 98.17 minutes. There was also an average saving of Rs 66 per transaction for 12 states where the survey was conducted(total cost=travel cost per tripXno.of trips+wage loss +proportion paying bribeXaverage bribe amount). The biggest gain in savings was in Madhya Pradesh where the cost per transaction decreased from Rs. 1031.82 to 700.02 with a saving of Rs 331.80. Other states where costs decreased include Haryana, Delhi, Kerala, Orissa, Rajasthan, Uttarakhand, and West Bengal. However, in some states the cost per transaction increased. In Tamil Nadu, the cost per transaction increased, from 296.55 to 376.63 with a total cost increase of Rs 80.08. Other states where cost increased were Himachal Pradesh, Gujarat and PunjabThe National Informatics Centre received an award for this project which was stated to have benefits such as "customer satisfaction" as well as "transparency, , efficiency and responsiveness in the stystem"
The CSI-Nihilent eGovernance Award 2009 to Shahid Bhagat Singh Nanagar, Punjab for its various e-governance projects, mentions that the implementation of VAHAN and SARATHI has resulted in improvement of processes and benefits for citizens
It has also been reported by the press that in Jharkhand, the quality of services has improved with single window clearance and simplification of processes.