Progeon
Encyclopedia
Infosys BPO Limited (formerly Progeon Limited) is the BPO (Business Process Outsourcing
) subsidiary of Infosys Technologies Ltd.
. Infosys BPO closed FY 07-08 with a revenue of $ 250.3 million with 11 centers worldwide employing 16,295 employees and 44 clients.
. It was started as a 74% and 26% joint venture
between Infosys and Citibank
Investments. In 2006 Infosys bought out Citibank's share at a price of Rs 592 per share, Citi having invested at Rs 0.20 per share. Initially, the CEO was Akshaya Bhargava, who was formerly at Citibank. While at the Bank, he established Citibank first captive BPO, which later became e-Serve International (acquired by TCS in 2008). Bhargava was the architect of Progeon's early strategic direction, focusing on core back office functions (away from pure voice operations prevalent in Indian BPO at that time) and built it to the 7th largest BPO firm in India. He left the organisation in 2006 and Amitabh Chaudhry, the COO took over as the CEO.
In Jan 2010 Swaminathan D took over the reins of Infosys BPO from Amitabh Chaudhary, and Ritesh Idnani became the CO.
It has its headquarters in Bangalore
and has operations in
Business process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...
) subsidiary of Infosys Technologies Ltd.
Infosys
Infosys Limited, formerly Infosys Technologies Limited is a global technology services company headquartered in Bangalore, India. It is the second largest IT exporter in India with 133,560 employees as of March 2011. It has offices in 33 countries and development centers in India, China,...
. Infosys BPO closed FY 07-08 with a revenue of $ 250.3 million with 11 centers worldwide employing 16,295 employees and 44 clients.
History
The company was started as Progeon Limited in April 2002 and is today among the top party BPOs in India according to NASSCOMNASSCOM
The National Association of Software and Services Companies of IT software and services related activities for use of both the software developers as well as interested companies overseas....
. It was started as a 74% and 26% joint venture
Joint venture
A joint venture is a business agreement in which parties agree to develop, for a finite time, a new entity and new assets by contributing equity. They exercise control over the enterprise and consequently share revenues, expenses and assets...
between Infosys and Citibank
Citibank
Citibank, a major international bank, is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York, later First National City Bank of New York...
Investments. In 2006 Infosys bought out Citibank's share at a price of Rs 592 per share, Citi having invested at Rs 0.20 per share. Initially, the CEO was Akshaya Bhargava, who was formerly at Citibank. While at the Bank, he established Citibank first captive BPO, which later became e-Serve International (acquired by TCS in 2008). Bhargava was the architect of Progeon's early strategic direction, focusing on core back office functions (away from pure voice operations prevalent in Indian BPO at that time) and built it to the 7th largest BPO firm in India. He left the organisation in 2006 and Amitabh Chaudhry, the COO took over as the CEO.
In Jan 2010 Swaminathan D took over the reins of Infosys BPO from Amitabh Chaudhary, and Ritesh Idnani became the CO.
It has its headquarters in Bangalore
Bangalore
Bengaluru , formerly called Bengaluru is the capital of the Indian state of Karnataka. Bangalore is nicknamed the Garden City and was once called a pensioner's paradise. Located on the Deccan Plateau in the south-eastern part of Karnataka, Bangalore is India's third most populous city and...
and has operations in
- BangaloreBangaloreBengaluru , formerly called Bengaluru is the capital of the Indian state of Karnataka. Bangalore is nicknamed the Garden City and was once called a pensioner's paradise. Located on the Deccan Plateau in the south-eastern part of Karnataka, Bangalore is India's third most populous city and...
, India - ChennaiChennaiChennai , formerly known as Madras or Madarasapatinam , is the capital city of the Indian state of Tamil Nadu, located on the Coromandel Coast off the Bay of Bengal. Chennai is the fourth most populous metropolitan area and the sixth most populous city in India...
, India - GurgaonGurgaonGurgaon is the second largest city in the Indian state of Haryana. Gurgaon is the industrial and financial center of Haryana. It is located 30 km south of national capital New Delhi, about 10 kilometers from Dwarka Sub City and 268 km south of Chandigarh, the state capital...
, India - JaipurJaipurJaipur , also popularly known as the Pink City, is the capital and largest city of the Indian state of Rajasthan. Founded on 18 November 1727 by Maharaja Sawai Jai Singh II, the ruler of Amber, the city today has a population of more than 3.1 million....
, India - PunePunePune , is the eighth largest metropolis in India, the second largest in the state of Maharashtra after Mumbai, and the largest city in the Western Ghats. Once the centre of power of the Maratha Empire, it is situated 560 metres above sea level on the Deccan plateau at the confluence of the Mula ...
, India - MonterreyMonterreyMonterrey , is the capital city of the northeastern state of Nuevo León in the country of Mexico. The city is anchor to the third-largest metropolitan area in Mexico and is ranked as the ninth-largest city in the nation. Monterrey serves as a commercial center in the north of the country and is the...
, Mexico - Łódź, Poland
- BrnoBrnoBrno by population and area is the second largest city in the Czech Republic, the largest Moravian city, and the historical capital city of the Margraviate of Moravia. Brno is the administrative centre of the South Moravian Region where it forms a separate district Brno-City District...
, Czech Republic - Atlanta, USA
- HangzhouHangzhouHangzhou , formerly transliterated as Hangchow, is the capital and largest city of Zhejiang Province in Eastern China. Governed as a sub-provincial city, and as of 2010, its entire administrative division or prefecture had a registered population of 8.7 million people...
, China - ManilaManilaManila is the capital of the Philippines. It is one of the sixteen cities forming Metro Manila.Manila is located on the eastern shores of Manila Bay and is bordered by Navotas and Caloocan to the north, Quezon City to the northeast, San Juan and Mandaluyong to the east, Makati on the southeast,...
, Philippines - Belo HorizonteBelo HorizonteBelo Horizonte is the capital of and largest city in the state of Minas Gerais, located in the southeastern region of Brazil. It is the third largest metropolitan area in the country...
, Brazil