Pramod Bhasin
Encyclopedia
Pramod Bhasin is the Non-Executive Vice Chairman and former President and CEO of Genpact
Genpact
Genpact Limited is a global business process and technology management company. It was formerly a GE owned company called GE Capital International Services or GECIS. It operates from India, China, Guatemala, Hungary, México, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, South...

, the largest business process outsourcing (BPO)
Business process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...

 company in India .

Foundation of Business Process Outsourcing

Pramod started GE Capital International Services (GECIS
GECIS
Gecis or GE Capital International Services is the name on the Business Process Outsourcing company of General Electric. It is the pioneer of BPO in India and the largest BPO company in India. Headquartered in Gurgaon in India, it has offices in China, Romania, Hungary, Mexico, UK and USA.It was...

) in 1997 as the in-house BPO division of General Electric
General Electric
General Electric Company , or GE, is an American multinational conglomerate corporation incorporated in Schenectady, New York and headquartered in Fairfield, Connecticut, United States...

 (GE) when K.P. Singh convinced Jack Welch
Jack Welch
John Francis "Jack" Welch, Jr. is an American chemical engineer, business executive, and author. He was Chairman and CEO of General Electric between 1981 and 2001...

, the former CEO of GE, to outsource certain services to India at Gurgaon
Gurgaon
Gurgaon is the second largest city in the Indian state of Haryana. Gurgaon is the industrial and financial center of Haryana. It is located 30 km south of national capital New Delhi, about 10 kilometers from Dwarka Sub City and 268 km south of Chandigarh, the state capital...

. It was under Pramod that GE hired Raman Roy
Raman Roy
Raman Roy is one of the pioneers of the Business Process Outsourcing industry in India.A Chartered Accountant based out of NCR -Delhi region he is currently the C.E.O of hisVC funded BPO company Quatrro...

, pioneered business process outsourcing in India
Business process outsourcing in India
The business process outsourcing industry in India refers to the business process outsourcing services in the outsourcing industry in India, catering mainly to Western operations of multinational corporations ....

, and expanded its operations from India to countries like China, Hungary, Guatemala, Poland, Mexico, Morocco, the Philippines, Romania, South Africa and the United States.

Earlier Career, Education, Accolades

Pramod was earlier an officer of GE. His career with GE and RCA spanned 25 years across the US, Europe and Asia. He was most recently the head of GE Capital
GE Capital
GE Capital is the financial services unit of General Electric, one of five major units. Its various divisions include GE Capital Aviation Services, GE Capital Real Estate, GE Energy Financial Services and GE Money....

 in India and in Asia, having earlier worked with GE Capital's Corporate and Finance Group in Stamford, Connecticut
Stamford, Connecticut
Stamford is a city in Fairfield County, Connecticut, United States. According to the 2010 census, the population of the city is 122,643, making it the fourth largest city in the state and the eighth largest city in New England...

.

Pramod is a Chartered Accountant
Chartered Accountant
Chartered Accountants were the first accountants to form a professional body, initially established in Britain in 1854. The Edinburgh Society of Accountants , the Glasgow Institute of Accountants and Actuaries and the Aberdeen Society of Accountants were each granted a royal charter almost from...

 (CA) from Thomson McLintock & Co., London, and holds a Bachelor of Commerce
Bachelor of Commerce
A Bachelor of Commerce is an undergraduate degree in commerce and related subjects. The degree is also known as the Bachelor of Commerce and Administration, or BCA...

 degree from Delhi University.

In 2007, the International Quality and Productivity Center (IQPC) at the Shared Services and Outsourcing Global Conclave named Genpact the Global Shared Services Leader of the Year along with honoring Pramod Bhasin with the Lifetime Contribution Award.

Advisory roles and Member of Boards

A consultant and advisor in the domain, Pramod Bhasin served as the Chairman of India's National Association of Software & Services Companies (NASSCOM
NASSCOM
The National Association of Software and Services Companies of IT software and services related activities for use of both the software developers as well as interested companies overseas....

) for the year 2009-10, and is also a member of the Board of Trustees of NASSCOM Foundation.

Bhasin has also served as a member of the Board of Directors of Genpact. He is a founding member of the International Association of Outsourcing Professionals (IAOP) and a member of its Strategic Advisory Board. He also serves as an independent Director on the board of NDTV
NDTV
NDTV is an Indian commercial broadcasting television network founded in 1988. It was founded by Prannoy Roy, an eminent journalist and current chairman and director of NDTV Group. NDTV currently has more than 1,000 employees producing news from over twenty locations in India...

, the Chairman of the Junior Achievement India Founders Board, and is on the governing boards of several educational institutions including IIM Lucknow, Lady Shri Ram College.

Trivia and External links

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