Postcode lottery
Encyclopedia
In the United Kingdom
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...

, the term postcode lottery refers to the way the allocation of postcodes, which often bears little relation to local government boundaries, can affect such things as insurance
Insurance
In law and economics, insurance is a form of risk management primarily used to hedge against the risk of a contingent, uncertain loss. Insurance is defined as the equitable transfer of the risk of a loss, from one entity to another, in exchange for payment. An insurer is a company selling the...

 prices. The term is also used to refer to the way local budgets and decision-making can lead to different levels of public services
Public services
Public services is a term usually used to mean services provided by government to its citizens, either directly or by financing private provision of services. The term is associated with a social consensus that certain services should be available to all, regardless of income...

 in different places especially with regard to health and social services, e.g. access to cancer drugs or quality of education.

Details

Postcodes were devised solely for the purposes of sorting and directing mail and rarely coincide with political boundaries. However, over time they have become a geographical reference in their own right with postcodes and postcode groups becoming synonymous with certain towns and districts. Further to this, the postcode has been used by organisations for other applications including government statistics, marketing, calculation of car and household insurance premiums and credit referencing.

There are several groups, mostly on the fringes of major population centres, who are affected in one way or another by the associations of their postcode. There is a movement in the Royal Borough of Windsor and Maidenhead
Royal Borough of Windsor and Maidenhead
The Royal Borough of Windsor and Maidenhead is a Royal Borough of Berkshire, in South East England. It became a unitary authority on 1 April 1998.It is home to Windsor Castle, Eton College, Legoland and Ascot Racecourse....

 to change the first two characters of their postcodes from "" to "WM" for vanity, so as not to be associated with Slough
Slough
Slough is a borough and unitary authority within the ceremonial county of Royal Berkshire, England. The town straddles the A4 Bath Road and the Great Western Main Line, west of central London...

. A businessman in Ilford
Ilford
Ilford is a large cosmopolitan town in East London, England and the administrative headquarters of the London Borough of Redbridge. It is located northeast of Charing Cross and is one of the major metropolitan centres identified in the London Plan. It forms a significant commercial and retail...

 wishes to have the postcode district of changed to as he claims customers do not realise his business is based in London.

Residents of West Heath in wish to have their postcodes changed to that of adjacent Bexleyheath
Bexleyheath
Bexleyheath is a main suburban district of Southeast London, England, in the London Borough of Bexley with a small percentage of the district itself being in the London Borough of Greenwich. Bexleyheath is located on the border of Inner London and Outer London. It is east south-east of Charing Cross...

, citing higher insurance premiums as reason to change. Some residents of Kingston Vale
Kingston Vale
Kingston Vale is a district in the Royal Borough of Kingston upon Thames in the south west of London. It is a leafy residential area nestling between Richmond Park, Wimbledon Common and Coombe Hill. The main road is the A308 which is a common through route for traffic passing to and from Kingston...

 in wish to have their postcodes changed to adjacent Kingston upon Thames
Kingston upon Thames
Kingston upon Thames is the principal settlement of the Royal Borough of Kingston upon Thames in southwest London. It was the ancient market town where Saxon kings were crowned and is now a suburb situated south west of Charing Cross. It is one of the major metropolitan centres identified in the...

 for the same reasons. Residents of Denham, Buckinghamshire
Denham, Buckinghamshire
Denham is a village and civil parish in the South Buckinghamshire district of Buckinghamshire, England. It is north west of Uxbridge and north of junction 1 of the M40 motorway. Denham contains the Buckinghamshire Golf Club.-Origin:...

 have postcodes associated with Uxbridge
Uxbridge
Uxbridge is a large town located in north west London, England and is the administrative headquarters of the London Borough of Hillingdon. It forms part of the ceremonial county of Greater London. It is located west-northwest of Charing Cross and is one of the major metropolitan centres...

, which causes confusion to delivery drivers.

In all these cases Royal Mail
Royal Mail
Royal Mail is the government-owned postal service in the United Kingdom. Royal Mail Holdings plc owns Royal Mail Group Limited, which in turn operates the brands Royal Mail and Parcelforce Worldwide...

 has said that there is "virtually no hope" of changing the postcode, referring to their policy of changing postcodes only to match changes in their operations. Under this policy residents of the Wirral Peninsula
Wirral Peninsula
Wirral or the Wirral is a peninsula in North West England. It is bounded by three bodies of water: to the west by the River Dee, forming a boundary with Wales, to the east by the River Mersey and to the north by the Irish Sea. Both terms "Wirral" and "the Wirral" are used locally , although the...

 had their postcodes changed from the "" (Liverpool) to "" (Chester) group when a new sorting office was opened.

Some postcode areas straddle England
England
England is a country that is part of the United Kingdom. It shares land borders with Scotland to the north and Wales to the west; the Irish Sea is to the north west, the Celtic Sea to the south west, with the North Sea to the east and the English Channel to the south separating it from continental...

's borders with Wales
Wales
Wales is a country that is part of the United Kingdom and the island of Great Britain, bordered by England to its east and the Atlantic Ocean and Irish Sea to its west. It has a population of three million, and a total area of 20,779 km²...

 and Scotland
Scotland
Scotland is a country that is part of the United Kingdom. Occupying the northern third of the island of Great Britain, it shares a border with England to the south and is bounded by the North Sea to the east, the Atlantic Ocean to the north and west, and the North Channel and Irish Sea to the...

. Examples of such postcodes include , , and . This has led to British Sky Broadcasting
British Sky Broadcasting
British Sky Broadcasting Group plc is a satellite broadcasting, broadband and telephony services company headquartered in London, United Kingdom, with operations in the United Kingdom and the Ireland....

 subscribers receiving the wrong BBC and ITV regions, and newly-licensed radio amateurs
Amateur radio
Amateur radio is the use of designated radio frequency spectrum for purposes of private recreation, non-commercial exchange of messages, wireless experimentation, self-training, and emergency communication...

 being given incorrect call sign
Call sign
In broadcasting and radio communications, a call sign is a unique designation for a transmitting station. In North America they are used as names for broadcasting stations...

s.

Postcomm says the following regarding the extended use of postcodes and the Postcode Address File
Postcode Address File
The Postcode Address File is a database which contains all known "Delivery Points" and postcodes in the United Kingdom. Buildings which contain several flats or businesses but only one external front door, will only have the external front door listed; the full addresses which include flat...

(PAF):
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