PCCW Solutions
Encyclopedia
PCCW Solutions is an Information Technology Outsourcing
and Business Process Outsourcing
provider, which is a wholly owned subsidiary of PCCW
. Since 2000, PCCW Solutions has transformed from an-house IT department under PCCW and become a market player in professional IT services in Hong Kong
and China
.
The company is headquartered in Hong Kong
, and has offices and outsourced development centers in Beijing
, Guangzhou
, Shanghai
and Xi’an. The company also operates Internet data centers in Hong Kong
.
PCCW Solutions provides data-center hosting and infrastructure design-and-build services; systems integration and consulting services; IT and business process outsourcing
services; and technical and engineering services. PCCW Solutions currently employs about 2,300 staff.
Group, the largest telco in Hong Kong. The department was responsible for all internal IT projects such as ERP
, CRM
, B/OSS and SOA
. It has began providing end-to-end IT solutions to external customers since Year 2000 using the PCCW Business eSolutions entity. The company has invested extensively in China, with the first outsourced development center set up in Guangzhou in Year 2001.
The company name was changed to Unihub in 2003. Unihub has established its foothold in Hong Kong as an ICT solution provider with the provision of Hong Kong Smart ID card
and electronic passport system
for Hong Kong SAR Government
, the AMS/3 trading system for Hong Kong Exchanges and Clearing Limited (HKEx), and the Flight Information Display System
of the Hong Kong International Airport
. In China, the company has developed in the telecom sectors with projects including nationwide ERP
project for China Mobile
, and Internet data center design and build for China Unicom
(formerly China Netcom
).
The company was rebranded as PCCW Solutions in 2006, and expanding its business in Asia and international markets, such as Taiwan
, Singapore
, Malaysia, Saudi Arabia
and Sudan
.
Nowadays, PCCW Solutions is an industry player in IT services, IT and business process outsourcing
. It has recently launched cloud computing
services in 2010, drawing on its data center
infrastructure in Hong Kong
and China
. It offers a full spectrum of cloud computing
services covering all five layers of cloud computing stack – infrastructure, platform
, application, content and process.
July 2000: Opened a new office in Beijing
.
May 2001: A new office and outsourced development center opened in Guangzhou
.
August 2001: PCCW’s Business eSolutions won a contract from Hong Kong Cyberport
that included the design, build, implementation of IT architecture and network infrastructure as well as ongoing operation management services.
February 2002: Business eSolutions won a government contract to develop hardware, software and services for Hong Kong Smart Identity Card
System (SMARTICS).
2003: Office opened in Shanghai
.
September 2003: Business eSolutions adopted a new brand identity– Unihub.
September 2003: Unihub provided nationwide Enterprise Resource Planning
(ERP) solution for China Mobile
.
August 2005: Unihub signed three-year contract with Dragonair
in the provision of professional services on systems integration, hardware and software support, upgrades and maintenance of Oracle
E-Business Suite-related applications.
January 2006: Unihub won a 10-year contract to produce an Electronic Passport
System for the HKSAR Government.
January 2006: Unihub re-branded as PCCW Solutions.
February 2006: Awarded an eight-year contract to design and build a Government Financial Management Information System for the Treasury of the HKSAR Government.
September 2006: Won two 10-year technical services outsourcing contracts from Civil Aviation Department to support safe and efficient air traffic and navigation operations.
March 2007: Awarded an applications development outsourcing contract to develop and deploy a Maintenance Management Information System for MTR Corporation Limited railway projects in mainland China
.
June 2007: Awarded a 10-year contract worth HK$125 million from the Hong Kong Police Force
to design and build a Versatile Maritime Policing Response System to help keep Hong Kong’s busy seaways and port waters secure.
January 2008: Macau SAR Government awarded PCCW Solutions a contract to design and build an electronic passport system.
November 2008: Won a 10-year contract to design, implement, and maintain the Road Cargo System for the Customs and Excise Department of the Hong Kong Government.
May 2009: Signed a contract with Air Traffic Management Bureau (East China) to provide Control Tower Simulation System Solution.
May 2010: Launched cloud computing
services.
May 2010: Opened new office and outsourced development center in Xi’an.
October 2010: Dunhuang
Academy China awarded PCCW Solutions a contract to provide Digital Theater System
for Dunhuang Mogao Caves
visitors’ center.
May 2011: Won Middle South Regional Air Traffic Management Bureau contract to provide Control Tower Simulator solution.
June 2011: MTR
awarded PCCW Solutions a contract to provide Engineering Work and Traffic Information Management System.
September 2011: Social Welfare Department awarded PCCW Solutions a HK$362 million contract to build Computerised Social Security System II.
November 2011: PCCW Solutions and GS1 Hong Kong launch ezTRACK.
, infrastructure and managed services, business process (BPO
) and operation outsourcing and application development services. The company caters to many industries, for example, banking, retail
, insurance
and the government
.
The company recently starting its cloud computing
services in the year 2010, offering all five layers of the cloud computing stack:
Infrastructure and managed services are another service PCCW Solutions provide. Mainly designing and maintaining large scale data centers for customers. They also provide workgroup computer management, remote system and network management, hosting and facility management, IT security services and business continuity management.
Business process and operation outsourcing services are when companies asking outsourcing companies to perform a task for them. They could also ask them to create and maintain the system as well. These tasks include:
The company offers application development services which is a process that includes software development, system testing, quality assurance, user training and application maintenance. Other areas of these services consist of:
Information Technology Outsourcing
Information technology outsourcing or ITO is a company's outsourcing of computer or Internet related work, such as programming, to other companies...
and Business Process Outsourcing
Business process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...
provider, which is a wholly owned subsidiary of PCCW
PCCW
PCCW Limited is the holding company of HKT Group Holdings Limited, Hong Kong's premier telecommunications provider in the Information and Communications Technologies industry. PCCW also holds a majority interest in Pacific Century Premium Developments Limited...
. Since 2000, PCCW Solutions has transformed from an-house IT department under PCCW and become a market player in professional IT services in Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...
and China
China
Chinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...
.
The company is headquartered in Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...
, and has offices and outsourced development centers in Beijing
Beijing
Beijing , also known as Peking , is the capital of the People's Republic of China and one of the most populous cities in the world, with a population of 19,612,368 as of 2010. The city is the country's political, cultural, and educational center, and home to the headquarters for most of China's...
, Guangzhou
Guangzhou
Guangzhou , known historically as Canton or Kwangchow, is the capital and largest city of the Guangdong province in the People's Republic of China. Located in southern China on the Pearl River, about north-northwest of Hong Kong, Guangzhou is a key national transportation hub and trading port...
, Shanghai
Shanghai
Shanghai is the largest city by population in China and the largest city proper in the world. It is one of the four province-level municipalities in the People's Republic of China, with a total population of over 23 million as of 2010...
and Xi’an. The company also operates Internet data centers in Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...
.
PCCW Solutions provides data-center hosting and infrastructure design-and-build services; systems integration and consulting services; IT and business process outsourcing
Business process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...
services; and technical and engineering services. PCCW Solutions currently employs about 2,300 staff.
History
PCCW Solutions was founded in 2000 under a former company name of PCCW Business eSolutions. The company was initially an in-house IT department under PCCWPCCW
PCCW Limited is the holding company of HKT Group Holdings Limited, Hong Kong's premier telecommunications provider in the Information and Communications Technologies industry. PCCW also holds a majority interest in Pacific Century Premium Developments Limited...
Group, the largest telco in Hong Kong. The department was responsible for all internal IT projects such as ERP
Enterprise resource planning
Enterprise resource planning systems integrate internal and external management information across an entire organization, embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an integrated software application...
, CRM
Customer relationship management
Customer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing,...
, B/OSS and SOA
Service-oriented architecture
In software engineering, a Service-Oriented Architecture is a set of principles and methodologies for designing and developing software in the form of interoperable services. These services are well-defined business functionalities that are built as software components that can be reused for...
. It has began providing end-to-end IT solutions to external customers since Year 2000 using the PCCW Business eSolutions entity. The company has invested extensively in China, with the first outsourced development center set up in Guangzhou in Year 2001.
The company name was changed to Unihub in 2003. Unihub has established its foothold in Hong Kong as an ICT solution provider with the provision of Hong Kong Smart ID card
Hong Kong Identity Card
The Hong Kong Identity Card is an official identity document issued by the Immigration Department of Hong Kong. The Hong Kong Permanent Identity Card is a class of HKID issued to Hong Kong residents who have the right of abode in Hong Kong SAR. According to the Registration of Persons Ordinance...
and electronic passport system
Biometric passport
A biometric passport, also known as an e-passport or ePassport, is a combined paper and electronic passport that contains biometric information that can be used to authenticate the identity of travelers...
for Hong Kong SAR Government
Government of Hong Kong
The Government of the Hong Kong Special Administrative Region of the People's Republic of China, commonly the Hong Kong Government, is led by the Chief Executive as Head of the Government, who is also the head of the Hong Kong SAR...
, the AMS/3 trading system for Hong Kong Exchanges and Clearing Limited (HKEx), and the Flight Information Display System
Flight information display system
A Flight Information Display system is a computer system used in airports to display flight information to passengers, in which a computer system controls mechanical or electronic display boards or TV screens in order to display arrivals and departures flight information in real-time. The displays...
of the Hong Kong International Airport
Hong Kong International Airport
Hong Kong International Airport is the main airport in Hong Kong. It is colloquially known as Chek Lap Kok Airport , being built on the island of Chek Lap Kok by land reclamation, and also to distinguish it from its predecessor, the closed Kai Tak Airport.The airport opened for commercial...
. In China, the company has developed in the telecom sectors with projects including nationwide ERP
ERP
- Economics :* Economic Report of the President, published annually by the United States President's Council of Economic Advisors on recent economic activity and future policies and predictions...
project for China Mobile
China Mobile
China Mobile Limited is a Chinese state-owned telecommunication company that provides mobile voice and multimedia services through its nationwide mobile telecommunications network, the largest of its kind in the world...
, and Internet data center design and build for China Unicom
China Unicom
China Unicom or China United Netcom Ltd , is a Chinese state-owned telecommunications operator in the People's Republic of China.-History:...
(formerly China Netcom
China Netcom
China Netcom, full name China Netcom Group Corporation Limited , abbreviated CNC, was a former telecommunication service provider in People's Republic of China...
).
The company was rebranded as PCCW Solutions in 2006, and expanding its business in Asia and international markets, such as Taiwan
Taiwan
Taiwan , also known, especially in the past, as Formosa , is the largest island of the same-named island group of East Asia in the western Pacific Ocean and located off the southeastern coast of mainland China. The island forms over 99% of the current territory of the Republic of China following...
, Singapore
Singapore
Singapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the...
, Malaysia, Saudi Arabia
Saudi Arabia
The Kingdom of Saudi Arabia , commonly known in British English as Saudi Arabia and in Arabic as as-Sa‘ūdiyyah , is the largest state in Western Asia by land area, constituting the bulk of the Arabian Peninsula, and the second-largest in the Arab World...
and Sudan
Sudan
Sudan , officially the Republic of the Sudan , is a country in North Africa, sometimes considered part of the Middle East politically. It is bordered by Egypt to the north, the Red Sea to the northeast, Eritrea and Ethiopia to the east, South Sudan to the south, the Central African Republic to the...
.
Nowadays, PCCW Solutions is an industry player in IT services, IT and business process outsourcing
Business process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...
. It has recently launched cloud computing
Cloud computing
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility over a network ....
services in 2010, drawing on its data center
Data center
A data center is a facility used to house computer systems and associated components, such as telecommunications and storage systems...
infrastructure in Hong Kong
Hong Kong
Hong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...
and China
China
Chinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...
. It offers a full spectrum of cloud computing
Cloud computing
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility over a network ....
services covering all five layers of cloud computing stack – infrastructure, platform
Platform as a service
Platform as a service is a category of cloud computing services that provide a computing platform and a solution stack as a service...
, application, content and process.
Company Timeline
2000: PCCW Business eSolutions was established by integrating the internal IT resources of PCCWPCCW
PCCW Limited is the holding company of HKT Group Holdings Limited, Hong Kong's premier telecommunications provider in the Information and Communications Technologies industry. PCCW also holds a majority interest in Pacific Century Premium Developments Limited...
July 2000: Opened a new office in Beijing
Beijing
Beijing , also known as Peking , is the capital of the People's Republic of China and one of the most populous cities in the world, with a population of 19,612,368 as of 2010. The city is the country's political, cultural, and educational center, and home to the headquarters for most of China's...
.
May 2001: A new office and outsourced development center opened in Guangzhou
Guangzhou
Guangzhou , known historically as Canton or Kwangchow, is the capital and largest city of the Guangdong province in the People's Republic of China. Located in southern China on the Pearl River, about north-northwest of Hong Kong, Guangzhou is a key national transportation hub and trading port...
.
August 2001: PCCW’s Business eSolutions won a contract from Hong Kong Cyberport
Cyberport
Cyberport is a creative digital community with a cluster of technology and digital content tenants. It is owned and managed by Hong Kong Cyberport Management Company Limited which is wholly owned by the Hong Kong SAR Government...
that included the design, build, implementation of IT architecture and network infrastructure as well as ongoing operation management services.
February 2002: Business eSolutions won a government contract to develop hardware, software and services for Hong Kong Smart Identity Card
Hong Kong Identity Card
The Hong Kong Identity Card is an official identity document issued by the Immigration Department of Hong Kong. The Hong Kong Permanent Identity Card is a class of HKID issued to Hong Kong residents who have the right of abode in Hong Kong SAR. According to the Registration of Persons Ordinance...
System (SMARTICS).
2003: Office opened in Shanghai
Shanghai
Shanghai is the largest city by population in China and the largest city proper in the world. It is one of the four province-level municipalities in the People's Republic of China, with a total population of over 23 million as of 2010...
.
September 2003: Business eSolutions adopted a new brand identity– Unihub.
September 2003: Unihub provided nationwide Enterprise Resource Planning
Enterprise resource planning
Enterprise resource planning systems integrate internal and external management information across an entire organization, embracing finance/accounting, manufacturing, sales and service, customer relationship management, etc. ERP systems automate this activity with an integrated software application...
(ERP) solution for China Mobile
China Mobile
China Mobile Limited is a Chinese state-owned telecommunication company that provides mobile voice and multimedia services through its nationwide mobile telecommunications network, the largest of its kind in the world...
.
August 2005: Unihub signed three-year contract with Dragonair
Dragonair
Hong Kong Dragon Airlines Limited , operating as Dragonair, is an international airline and flag carrier headquartered in Hong Kong; with its corporate headquarters, Dragonair House Hong Kong Dragon Airlines Limited (T: 港龍航空有限公司, S: 港龙航空有限公司, Cantonese: gong2 lung4 hong4 hung1 jau5 haan6 gung1 si1,...
in the provision of professional services on systems integration, hardware and software support, upgrades and maintenance of Oracle
Oracle Corporation
Oracle Corporation is an American multinational computer technology corporation that specializes in developing and marketing hardware systems and enterprise software products – particularly database management systems...
E-Business Suite-related applications.
January 2006: Unihub won a 10-year contract to produce an Electronic Passport
Biometric passport
A biometric passport, also known as an e-passport or ePassport, is a combined paper and electronic passport that contains biometric information that can be used to authenticate the identity of travelers...
System for the HKSAR Government.
January 2006: Unihub re-branded as PCCW Solutions.
February 2006: Awarded an eight-year contract to design and build a Government Financial Management Information System for the Treasury of the HKSAR Government.
September 2006: Won two 10-year technical services outsourcing contracts from Civil Aviation Department to support safe and efficient air traffic and navigation operations.
March 2007: Awarded an applications development outsourcing contract to develop and deploy a Maintenance Management Information System for MTR Corporation Limited railway projects in mainland China
China
Chinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...
.
June 2007: Awarded a 10-year contract worth HK$125 million from the Hong Kong Police Force
Hong Kong Police Force
The Hong Kong Police Force is the largest disciplined service under the Security Bureau of Hong Kong. It is the world's second, and Asia's first, police agency to operate with a modern policing system. It was formed on 1 May 1844, with a strength of 32 officers...
to design and build a Versatile Maritime Policing Response System to help keep Hong Kong’s busy seaways and port waters secure.
January 2008: Macau SAR Government awarded PCCW Solutions a contract to design and build an electronic passport system.
November 2008: Won a 10-year contract to design, implement, and maintain the Road Cargo System for the Customs and Excise Department of the Hong Kong Government.
May 2009: Signed a contract with Air Traffic Management Bureau (East China) to provide Control Tower Simulation System Solution.
May 2010: Launched cloud computing
Cloud computing
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility over a network ....
services.
May 2010: Opened new office and outsourced development center in Xi’an.
October 2010: Dunhuang
Dunhuang
Dunhuang is a city in northwestern Gansu province, Western China. It was a major stop on the ancient Silk Road. It was also known at times as Shāzhōu , or 'City of Sands', a name still used today...
Academy China awarded PCCW Solutions a contract to provide Digital Theater System
Digital Theater System
DTS is a series of multichannel audio technologies owned by DTS, Inc. , an American company specializing in digital surround sound formats used for both commercial/theatrical and consumer grade applications...
for Dunhuang Mogao Caves
Mogao Caves
The Mogao Caves or Mogao Grottoes , also known as the Caves of the Thousand Buddhas , form a system of 492 temples southeast of the center of Dunhuang, an oasis strategically located at a religious and cultural crossroads on the Silk Road, in Gansu province, China...
visitors’ center.
May 2011: Won Middle South Regional Air Traffic Management Bureau contract to provide Control Tower Simulator solution.
June 2011: MTR
MTR
Mass Transit Railway is the rapid transit railway system in Hong Kong. Originally opened in 1979, the system now includes 211.6 km of rail with 155 stations, including 86 railway stations and 69 light rail stops...
awarded PCCW Solutions a contract to provide Engineering Work and Traffic Information Management System.
September 2011: Social Welfare Department awarded PCCW Solutions a HK$362 million contract to build Computerised Social Security System II.
November 2011: PCCW Solutions and GS1 Hong Kong launch ezTRACK.
Operations
- Hong KongHong KongHong Kong is one of two Special Administrative Regions of the People's Republic of China , the other being Macau. A city-state situated on China's south coast and enclosed by the Pearl River Delta and South China Sea, it is renowned for its expansive skyline and deep natural harbour...
- BeijingBeijingBeijing , also known as Peking , is the capital of the People's Republic of China and one of the most populous cities in the world, with a population of 19,612,368 as of 2010. The city is the country's political, cultural, and educational center, and home to the headquarters for most of China's...
- GuangzhouGuangzhouGuangzhou , known historically as Canton or Kwangchow, is the capital and largest city of the Guangdong province in the People's Republic of China. Located in southern China on the Pearl River, about north-northwest of Hong Kong, Guangzhou is a key national transportation hub and trading port...
- ShanghaiShanghaiShanghai is the largest city by population in China and the largest city proper in the world. It is one of the four province-level municipalities in the People's Republic of China, with a total population of over 23 million as of 2010...
- Xi'anXi'anXi'an is the capital of the Shaanxi province, and a sub-provincial city in the People's Republic of China. One of the oldest cities in China, with more than 3,100 years of history, the city was known as Chang'an before the Ming Dynasty...
Services
PCCW Solutions provides services such as cloud computingCloud computing
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility over a network ....
, infrastructure and managed services, business process (BPO
BPO
BPO can refer to:* Benzoyl Peroxide* Berlin Philharmonic Orchestra* Brisbane Philharmonic Orchestra* Buffalo Philharmonic Orchestra* Built-in product obsolescence, another name for Planned obsolescence...
) and operation outsourcing and application development services. The company caters to many industries, for example, banking, retail
Retail
Retail consists of the sale of physical goods or merchandise from a fixed location, such as a department store, boutique or kiosk, or by mail, in small or individual lots for direct consumption by the purchaser. Retailing may include subordinated services, such as delivery. Purchasers may be...
, insurance
Insurance
In law and economics, insurance is a form of risk management primarily used to hedge against the risk of a contingent, uncertain loss. Insurance is defined as the equitable transfer of the risk of a loss, from one entity to another, in exchange for payment. An insurer is a company selling the...
and the government
Government
Government refers to the legislators, administrators, and arbitrators in the administrative bureaucracy who control a state at a given time, and to the system of government by which they are organized...
.
The company recently starting its cloud computing
Cloud computing
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility over a network ....
services in the year 2010, offering all five layers of the cloud computing stack:
- Infrastructure as a service
- Platform-as-a-service
- Software-as-a-service
- Content-as-a-service
- Process-as-a-service
Infrastructure and managed services are another service PCCW Solutions provide. Mainly designing and maintaining large scale data centers for customers. They also provide workgroup computer management, remote system and network management, hosting and facility management, IT security services and business continuity management.
Business process and operation outsourcing services are when companies asking outsourcing companies to perform a task for them. They could also ask them to create and maintain the system as well. These tasks include:
- Customer Management Services (CRMCRM- Sales and marketing :* Customer relationship management, processes implemented by a company to handle its contact with its customers* cause-related marketing, a type of marketing* Courtesy reply mail, a type of business mail- Companies and institutions :...
) - Printing Services
- Document Management
- LogisticsLogisticsLogistics is the management of the flow of goods between the point of origin and the point of destination in order to meet the requirements of customers or corporations. Logistics involves the integration of information, transportation, inventory, warehousing, material handling, and packaging, and...
and WarehouseWarehouseA warehouse is a commercial building for storage of goods. Warehouses are used by manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc. They are usually large plain buildings in industrial areas of cities and towns. They usually have loading docks to load and unload...
Management
The company offers application development services which is a process that includes software development, system testing, quality assurance, user training and application maintenance. Other areas of these services consist of:
- Application Development and management
- Offshore Development
- Application upgrade and Maintenance
Certification
- ISO27001 for security management
- ISO20000 for IT service management
- ISO9001 for quality management
- CMMI Level 5 for software engineering
Recognitions/Awards
- China IT Time – The Best Cloud Innovation Award 2011 (2011)
- Computer World Hong Kong - Best IT Hosting and Outsourcing Award (2006, 2007, 2008, 2009, 2010, 2011)
- International Association of Outsourcing Providers (IAOP) – Ranked as #17 in “Leader” category of the 2011 Global Outsourcing 100 (2011)
- China Software & Services Outsourcing Network – No.1 in 2010 China Top 20 IT Outsourcing Service Enterprises (2010)
- Communications Weekly China – 2010 IT Service Award of Communications Industry – Best ERP Service Provider (2010)
- China CEOCIO Magazine – Leading Int ernational IT Outsourcing Enterprise Award (2010)
- MIS Asia – Top 20 Regional ICT Companies (2009, 2010)
- Hong Kong RFID Awards – Most Innovative EPC/RFID Products Silver Award (2009)
- China Information World – Best Application Outsourcing Enterprise Award (2009)
- China Information World – Editors’ Choice Award (2008)
- SMB World – Best IT Outsourcing Service Award (2008)
- 21st Century Business Herald – IT Outsourcing Award (2007)