Office management
Encyclopedia
Office manager is a profession
related to office
supervisory positions.
People that hold office management positions conduct special studies and based on the results of these special studies, they develop reports. Apart from developing reports, they also provide input to management on the development of policies
and procedures
. Office management may also provide paralegal
support, and may draft correspondence
for management, schedule appointments, etc.
Management -executive ability to handle a business.
Hence, office management is the administrative handling, controlling and maintaining a balance process of work inside the office of an organization whether big or small company/business, which is necessary to achieve the best service it can provide to the people who will receive a great benefit.
Also, their tasks are to monitor the work processes and to evaluate the outcome. The outcomes of work are intended for what can be called the final receiving system, as for instance, client, customer, and other departments.
Furthermore, their role is to coordinate on the front end by issuing various assignments. They usually lead or manage a team of secretaries or administrative clerks. And they take care of the assignment of tasks within the department, but the more complex tasks tend to come to their desk.
Positions allocated to usual classification perform a combination of the following office management functions:
Considering the diversity of functions, someone holding an office manager position is expected to have many talents. Some of the competencies which he or she is expected to possess are problem solving and decision making abilities, integrity, assertivity, flexibility, accuracy and the ability to cope with pressure.
Profession
A profession is a vocation founded upon specialized educational training, the purpose of which is to supply disinterested counsel and service to others, for a direct and definite compensation, wholly apart from expectation of other business gain....
related to office
Office
An office is generally a room or other area in which people work, but may also denote a position within an organization with specific duties attached to it ; the latter is in fact an earlier usage, office as place originally referring to the location of one's duty. When used as an adjective, the...
supervisory positions.
People that hold office management positions conduct special studies and based on the results of these special studies, they develop reports. Apart from developing reports, they also provide input to management on the development of policies
Policy
A policy is typically described as a principle or rule to guide decisions and achieve rational outcome. The term is not normally used to denote what is actually done, this is normally referred to as either procedure or protocol...
and procedures
Procedure (term)
A procedure is a sequence of actions or operations which have to be executed in the same manner in order to always obtain the same result under the same circumstances ....
. Office management may also provide paralegal
Paralegal
Paralegal is used in most jurisdictions to describe a paraprofessional who assists qualified lawyers in their legal work. This is true in the United States and many other countries. However, in Ontario, Canada, paralegals are licensed by the Law Society of Upper Canada, giving paralegals an...
support, and may draft correspondence
Communication
Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast...
for management, schedule appointments, etc.
Office management
Office -it is a place in which business, clerical and professional activities takes place.Management -executive ability to handle a business.
Hence, office management is the administrative handling, controlling and maintaining a balance process of work inside the office of an organization whether big or small company/business, which is necessary to achieve the best service it can provide to the people who will receive a great benefit.
Main functions
The office manager is the coordinator of the work system. An office manager is responsible for planning, organization, and controlling the clerical aspect of the organization, including the preparation, communication, coordination and storage of data to support production and other important operations of an industrial establishment. Often they also engage in marketing.Also, their tasks are to monitor the work processes and to evaluate the outcome. The outcomes of work are intended for what can be called the final receiving system, as for instance, client, customer, and other departments.
Furthermore, their role is to coordinate on the front end by issuing various assignments. They usually lead or manage a team of secretaries or administrative clerks. And they take care of the assignment of tasks within the department, but the more complex tasks tend to come to their desk.
Positions allocated to usual classification perform a combination of the following office management functions:
- Budget development and implementation
- Purchasing
- Book Keeping
- Human resources
- Accounting
- Printing
- Records management
- Forms management
- Payroll
- Facilities management
- Space management
- Risk management
- Grants administration
- Affirmative action and equal employment opportunity
- Information technology and telecommunications
- Monitoring the management of health and safety in the company office
- Assisting senior managers in identifying health and safety needs in their departments
- Responsibility for the day to day running of the office
- Liaising with senior managers to ensure that staff in the division have appropriate information technologyInformation technologyInformation technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
equipment - Managing a range of budgetBudgetA budget is a financial plan and a list of all planned expenses and revenues. It is a plan for saving, borrowing and spending. A budget is an important concept in microeconomics, which uses a budget line to illustrate the trade-offs between two or more goods...
s including accommodation, health & safety for company - PlanPlanA plan is typically any diagram or list of steps with timing and resources, used to achieve an objective. See also strategy. It is commonly understood as a temporal set of intended actions, through which one expects to achieve a goal...
, consult and manageManageManage is a Walloon municipality located in the Belgian province of Hainaut. On January 1, 2006 Manage had a total population of 22,341. The total area is 19.60 km² which gives a population density of 1,140 inhabitants per km²....
officeOfficeAn office is generally a room or other area in which people work, but may also denote a position within an organization with specific duties attached to it ; the latter is in fact an earlier usage, office as place originally referring to the location of one's duty. When used as an adjective, the...
moves for the division and other units within the departmentDepartmentalizationDepartmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments....
Considering the diversity of functions, someone holding an office manager position is expected to have many talents. Some of the competencies which he or she is expected to possess are problem solving and decision making abilities, integrity, assertivity, flexibility, accuracy and the ability to cope with pressure.
See also
- office technology
- office equipment
- Association of Professional Office Managers (APOM)
- Data Processing Management Association (DPMA)
- National Office Managers Association of America (NOMAA)
- Chief administrative officerChief administrative officerA chief administrative officer is responsible for administrative management of private, public or governmental corporations. The CAO is one of the highest ranking members of an organization, managing daily operations and usually reporting directly to the chief executive officer. In some companies,...