List of call centre companies
Encyclopedia
The following is a list of notable call centre
companies:
Call centre
A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing,...
companies:
- AccentureAccentureAccenture plc is a global management consulting, technology services and outsourcing company headquartered in Dublin, Republic of Ireland. It is the largest consulting firm in the world and is a Fortune Global 500 company. As of September 2011, the company had more than 236,000 employees across...
- Access Worldwide Communications Inc.Access Worldwide Communications Inc.Access Worldwide is a business process outsourcing and marketing company that offers a variety of communication, backoffice and IT solutions and services. AWWC operate multiple businesses with varying areas of expertise.-Key Locations:...
- Aditya Birla MinacsAditya Birla MinacsAditya Birla Minacs is a business and technology outsourcing company with headquarters in Bangalore, India; Toronto, Canada; and Detroit , USA...
- Affiliated Computer ServicesAffiliated Computer ServicesAffiliated Computer Services Inc. provides information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS is based in Dallas, Texas and the current CEO is Lynn Blodgett. ACS is ranked at number 341 on the 2010...
- APAC Customer ServicesAPAC Customer ServicesAPAC Customer Services provides customer care outsourcing solutions with business process outsourcing services to the Fortune 500. The company serves its clients from 17 office locations in four countries: United States, Philippines, Dominican Republic and Uruguay, along with select US-based,...
- Convergys Corporation
- Headstrong (company)Headstrong (company)Headstrong is a global IT consulting company with presence across North America, Europe and Asia-Pacific, operating in more than 14 locations. It was formed in 2000 when Arjun Malhotra led Techspan was merged with James Martin Associates who today sits as Headstrong's chairman emeritus. Arjun...
- Home Shopping NetworkHome Shopping NetworkHome Shopping Network or HSN began in 1977 as a 24-hour/7 day a week home shopping television network televised via cable, satellite, and some terrestrial channels in the Philippines. HSN can also be shopped online at hsn.com...
- InfoCision Management CorporationInfoCision Management CorporationInfoCision Management Corporation is a Bath Township, Ohio based company that operates call centers. The second-largest teleservice company in the United States, the firm operates 30 call centers at 12 locations throughout Ohio, West Virginia, and Pennsylvania where it employs more than 4,000 people...
- Inktel DirectInktel DirectInktel Direct is a global outsourcer of business services and direct marketing services, most notably including Fulfillment and Call Center services, but also including other services such as Direct Mail/Lettershop, E-commerce, Data Management, Social Media and Graphic Design...
- Innodata IsogenInnodata IsogenInnodata Isogen, Inc. specializes in providing Knowledge Process Outsourcing and content-related IT services to the world’s leading media, publishing and information services companies. Founded in 1988, Innodata Isogen employs more than 5,000 people worldwide...
- IQorIQoriQor, Inc., based in New York City , is a business process outsourcing company that provides call center services -- including customer care, customer retention and revenue recovery services to large and mid-sized companies...
- MindpearlMindpearlMindpearl AG say they supply "outsourced client communication solutions". [Call centres??]...
- NCO GroupNCO GroupNCO Group, Inc. based in Horsham, Pennsylvania, is a business process outsourcing company that provides accounts receivable management , customer relationship management and back office solutions for its clients...
- SitelSitelSitel is a telemarketing and outsourcing business headquartered in Nashville, TN. It maintains over 140 call centers in 27 countries.Prior to its acquisition by ClientLogic, described below, it had 70 call centers in 25 countries and over 30,000 employees...
- StarTek
- Stream Global ServicesStream Global ServicesStream Global Services, Inc. is a global outsourcing solution provider, providing BPO services for Fortune 1000 clients , with more than 30,000 employees in 50 service centers of 22 countries in 50 contact centers; it currently manages more than 100 million voice, e-mail, and chat contacts a...
- Sykes EnterprisesSykes EnterprisesSykes Enterprises provides business process outsourcing services, such as technical support and customer service. Sykes has over 51,000 employees at 80+ locations in 25 countries operating in 30 languages.-History:...
- TeleperformanceTeleperformanceTeleperformance is a French customer service, technical support, call center and debt collection company with headquarters in Paris, France.The company operates in around 50 countries, including UK, Brazil, Chile, India, Philippines, China , Canada, Mexico, Colombia, Norway, Italy, USA, Costa...
- TeleTechTeleTechTeleTech Holdings, Inc. is a global business process outsourcing company that provides services for customer management, transaction-based processing, database marketing services, professional sales, and eCommerce. Kenneth D...
- TelusTELUSTelus is a national telecommunications company in Canada that provides a wide range of telecommunications products and services including internet access, voice, entertainment, video, and satellite television. The company is based in Burnaby, British Columbia, part of Greater Vancouver...
- Transcom WorldWideTranscom WorldWideTranscom WorldWide S.A. a global outsourced service provider entirely focused on customers, the service they experience and the revenue they generate. Transcom's customer management and credit management services are designed to strengthen clients’ customer relationships and secure their revenue...
- VADS (IT company)VADS (IT company)VADS Berhad is one of Malaysia’s leading Managed ICT Service provider. Having grown from a joint venture between IBM Global Network Services and Telekom Malaysia Berhad in 1991, today it is a wholly owned subsidiary of TM; serving more than 500 medium to large businesses across industries.Their...