Hoshin Kanri
Encyclopedia
Hoshin kanri - is a method devised to capture and cement strategic goals as well as flashes of insight about the future and develop the means to bring these into reality."
Also called Policy Deployment or Hoshin Planning, it is a Strategic planning
/Strategic management
methodology, based on a concept popularized in Japan by Professor Kaoru Ishikawa in the late 1950s when he said that 'each person is the expert in his or her own job and Japanese TQC (Total Quality Control) is designed to use the collective thinking power of all employees to make their organization the best in its field. This is the fundamental principle of Hoshin Kanri and in Professor Ishikawa's words in his book 'What is Total Quality Control' "Top managers and middle managers must be bold enough to delegate as much authority as possible. That is the way to establish respect for humanity as your management philosophy. It is a management system in which all employees participate, from the top down and from the bottom up, and humanity is fully respected." Adaptations of the concept have since been developed by many including Dr. Yoji Akao
, that use a Shewhart cycle
(Plan-Do-Check-Act) to create goals, choose control points (measurable milestones), and link daily control activities to company strategy.
The discipline of hoshin kanri is intended to help an organization:
It assumes daily controls and performance measures are in place. "With hoshin kanri... the daily crush of events and quarterly bottom-line pressures do not take precedence over strategic plans, rather, these short-term activities are determined and managed by the plans themselves."
In Japanese, hoshin means shining metal, compass, or pointing the direction, kanri means management or control. The name suggests how hoshin planning aligns an organization toward accomplishing a single goal.
Key proponents/practitioners of hoshin kanri include:
Also called Policy Deployment or Hoshin Planning, it is a Strategic planning
Strategic planning
Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. In order to determine the direction of the organization, it is necessary to understand its current position and the possible avenues...
/Strategic management
Strategic management
Strategic management is a field that deals with the major intended and emergent initiatives taken by general managers on behalf of owners, involving utilization of resources, to enhance the performance of firms in their external environments...
methodology, based on a concept popularized in Japan by Professor Kaoru Ishikawa in the late 1950s when he said that 'each person is the expert in his or her own job and Japanese TQC (Total Quality Control) is designed to use the collective thinking power of all employees to make their organization the best in its field. This is the fundamental principle of Hoshin Kanri and in Professor Ishikawa's words in his book 'What is Total Quality Control' "Top managers and middle managers must be bold enough to delegate as much authority as possible. That is the way to establish respect for humanity as your management philosophy. It is a management system in which all employees participate, from the top down and from the bottom up, and humanity is fully respected." Adaptations of the concept have since been developed by many including Dr. Yoji Akao
Yoji Akao
is a Japanese planning specialist recognized as the developer of Hoshin Kanri . With the late Shigeru Mizuno, he developed Quality Function Deployment...
, that use a Shewhart cycle
PDCA
PDCA is an iterative four-step management method used in business for the control and continuous improvement of processes and products...
(Plan-Do-Check-Act) to create goals, choose control points (measurable milestones), and link daily control activities to company strategy.
The discipline of hoshin kanri is intended to help an organization:
- Focus on a shared goal
- Communicate that goal to all leaders
- Involve all leaders in planning to achieve the goal
- Hold participants accountable for achieving their part of the plan
It assumes daily controls and performance measures are in place. "With hoshin kanri... the daily crush of events and quarterly bottom-line pressures do not take precedence over strategic plans, rather, these short-term activities are determined and managed by the plans themselves."
In Japanese, hoshin means shining metal, compass, or pointing the direction, kanri means management or control. The name suggests how hoshin planning aligns an organization toward accomplishing a single goal.
Key proponents/practitioners of hoshin kanri include:
See also
- Quality function deploymentQuality function deploymentQuality function deployment is a “method to transform user demands into design quality, to deploy the functions forming quality, and to deploy methods for achieving the design quality into subsystems and component parts, and ultimately to specific elements of the manufacturing process.”, as...
- Strategic planningStrategic planningStrategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. In order to determine the direction of the organization, it is necessary to understand its current position and the possible avenues...
- Strategic managementStrategic managementStrategic management is a field that deals with the major intended and emergent initiatives taken by general managers on behalf of owners, involving utilization of resources, to enhance the performance of firms in their external environments...
- Business Process ImprovementBusiness Process ImprovementBusiness Process Improvement is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. The methodology was first documented in H. James Harrington’s 1991 book Business Process Improvement. It is the methodology that both Process...
- Process ImprovementProcess improvementIn organizational development , process improvement is a series of actions taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives. These actions often follow a specific methodology or strategy to create...
- Yoji AkaoYoji Akaois a Japanese planning specialist recognized as the developer of Hoshin Kanri . With the late Shigeru Mizuno, he developed Quality Function Deployment...
- Total Quality ManagementTotal Quality ManagementTotal quality management or TQM is an integrative philosophy of management for continuously improving the quality of products and processes....
Further reading
- Industry Week (October 2007): Strategic Deployment: How To Think Like Toyota
- Manufacturing Engineering (Mar 2006) Strategy Deployment: Linking Lean to Business Strategy
- Quality Digest (May 1997): Strategic Planning With the Hoshin Process
- Hoshin Kanri - The Strategic Approach to Continuous Improvement by David Hutchins, Gower publishing, 2008
- Hoshin Kanri for the Lean Enterprise: Developing Competitive Capabilities and Managing Profit by Thomas L. Jackson, Productivity Press, 2006
- Getting The Right Things Done by Pascal Dennis, Lean Enterprise Institute, 2008
External links
- Site/Definition: Hoshin Planning Process - a short step-wise how-to of Hoshin Kanri that includes a number of good best-practice suggestions/assumptions.
- Site/Definition: What is Hoshin Kanri?
- Site/Definition: Hoshin Kanri - Policy Deployment
- Software: i-nexus
- Software: PlanBase Hoshin
- Software: TQE Hoshin Kanri
- Software: Business Optix