Affective labor
Encyclopedia
Affective Labor is a term
Terminology
Terminology is the study of terms and their use. Terms are words and compound words that in specific contexts are given specific meanings, meanings that may deviate from the meaning the same words have in other contexts and in everyday language. The discipline Terminology studies among other...

 identifying work carried out that is intended to produce or modify emotional experiences in people. Coming out of Autonomist Feminist
Feminist economics
Feminist economics broadly refers to a developing branch of economics that applies feminist lenses to economics. Research under this heading is often interdisciplinary or heterodox...

 critiques of marginalized and so-called "invisible" labor, it has been the focus of critical discussions by Antonio Negri
Antonio Negri
Antonio Negri is an Italian Marxist sociologist and political philosopher.Negri is best-known for his co-authorship of Empire, and secondarily for his work on Spinoza. Born in Padua, he became a political philosophy professor in his hometown university...

 and Michael Hardt
Michael Hardt
Michael Hardt is an American literary theorist and political philosopher perhaps best known for Empire, written with Antonio Negri and published in 2000...

, as well as Juan Martin Prada and Michael Betancourt
Michael Betancourt
Michael Betancourt is a critical theorist, art and film historian, and animator. His principal published works focus on the technologies of visual music, new media art and theory, and formalist study of motion pictures....

.

Although its history is as old as that of labor itself, affective labor has been of increasing importance to modern economies since the emergence of mass culture in the nineteenth century. The most visible institutionalized form of affective labor is perhaps advertising
Advertising
Advertising is a form of communication used to persuade an audience to take some action with respect to products, ideas, or services. Most commonly, the desired result is to drive consumer behavior with respect to a commercial offering, although political and ideological advertising is also common...

, which typically attempts to make audiences relate to products through particular effects. Yet there are many other areas in which affective labor figures prominently, including service and care industries whose purpose is to make people feel in particular ways. Domestic work
Domestic worker
A domestic worker is a man, woman or child who works within the employer's household. Domestic workers perform a variety of household services for an individual or a family, from providing care for children and elderly dependents to cleaning and household maintenance, known as housekeeping...

, frequently ignored by other analysts of labor, has also been a critical focus of theories of Affective Labor.

History

The phrase Affective Labor, seen broadly, has its roots in the Autonomist critiques of the 1970s, in particular those that theorize a dynamic form of capitalism that is able to move away from purely industrial labor. In particular, the Fragment on Machines, from Marx's Grundrisse, and conceptions of [Immaterial Labor] decentered the focus of labor theory and sparked debate over what constituted real labor:

No longer does the worker insert a modified natural thing (Naturgegenstand) as middle link between the object (Objekt) and himself; rather, he inserts the process of nature, transformed into an industrial process, as a means between himself and inorganic nature, mastering it. He steps to the side of the production process instead of being its chief actor. In this transformation, it is neither the direct human labour he himself performs, nor the time during which he works, but rather the appropriation of his own general productive power, his understanding of nature and his mastery over it by virtue of his presence as a social body – it is, in a word, the development of the social individual which appears as the great foundation-stone of production and of wealth.


Meanwhile, movements such as Selma James
Selma James
Selma James is a co-author of the women's movement classic The Power of Women and the Subversion of the Community, founder of the International Wages for Housework Campaign and coordinator of the Global Women's Strike.-Socialist activist:...

 and Marirosa Dalla Costa's Wages for Housework campaign attempted to activate the most exploited and invisible sectors of the economy and challenge the typical, male and industrial focus of labor studies.

Hardt and Negri on affective labor

Antonio Negri
Antonio Negri
Antonio Negri is an Italian Marxist sociologist and political philosopher.Negri is best-known for his co-authorship of Empire, and secondarily for his work on Spinoza. Born in Padua, he became a political philosophy professor in his hometown university...

 and Michael Hardt
Michael Hardt
Michael Hardt is an American literary theorist and political philosopher perhaps best known for Empire, written with Antonio Negri and published in 2000...

 have begun to develop this concept in their books Empire
Empire (book)
Empire is a text written by post-Marxist philosophers Antonio Negri and Michael Hardt. The book, written in the mid-1990s, was published in 2000 and quickly sold beyond its expectations as an academic work.-Summary:...

 and Multitude: War and Democracy in the Age of Empire
Multitude: War and Democracy in the Age of Empire
Multitude: War and Democracy in the Age of Empire is a book written by Antonio Negri and Michael Hardt published in 2004. It is a sequel to the 2000 book, Empire.- Context :...

.

In their recent work, Hardt and Negri focus on the role affective labor plays in the current mode of production (which can be referred to as "imperial," "late capitalist," or "postmodern"). In this passage from Multitude they briefly define their key terms:

"Unlike emotions, which are mental phenomena, affects refer equally to body and mind. In fact, affects, such as joy and sadness, reveal the present state of life in the entire organism, expressing a certain state of the body along with a certain mode of thinking. Affective labor, then, is labor that produces or manipulates affects.... One can recognize affective labor, for example, in the work of legal assistants, flight attendants, and fast food workers (service with a smile). One indication of the rising importance of affective labor, at least in the dominant countries, is the tendency for employers to highlight education, attitude, character, and "prosocial" behavior as the primary skills employees need. A worker with a good attitude and social skills is another way of saying a worker is adept at affective labor”"


The most important point in their scholarship with respect to this issue is that immaterial labor, of which affective labor is a specific form, has achieved dominance in the current mode of production. This does not mean that there are more immaterial laborers than material laborers, or that immaterial labor produces more capital than material labor. Instead, this dominance is signaled by the fact that, in developed countries, labor is more often figured as immaterial than material. To illustrate the significance of this claim, they draw a comparison between the early twenty-first-century and that of the mid-nineteenth-century, famously engaged by Karl Marx
Karl Marx
Karl Heinrich Marx was a German philosopher, economist, sociologist, historian, journalist, and revolutionary socialist. His ideas played a significant role in the development of social science and the socialist political movement...

, in which factory labor was dominant even if it was not the form of labor practiced by the most people. One popular, albeit slightly less than perfect example, of this might be that, whereas Fred Flintstone
Fred Flintstone
Frederick Joseph “Fred” Flintstone, also known as Fred W. Flintstone or Frederick J. Flintstone, is the protagonist of the animated sitcom The Flintstones, which aired during prime-time on ABC during the original series' run from 1960-66. He is the husband of Wilma Flintstone and father of Pebbles...

, as an average American, drove a crane in a quarry, Homer Simpson
Homer Simpson
Homer Jay Simpson is a fictional character in the animated television series The Simpsons and the patriarch of the eponymous family. He is voiced by Dan Castellaneta and first appeared on television, along with the rest of his family, in The Tracey Ullman Show short "Good Night" on April 19, 1987...

 sits at a desk and provides safety.

Role in the Political Economy

Michael Betancourt
Michael Betancourt
Michael Betancourt is a critical theorist, art and film historian, and animator. His principal published works focus on the technologies of visual music, new media art and theory, and formalist study of motion pictures....

 has suggested that affective labor may have a role in the development and maintenance of what he has termed "agnotologic capitalism
Agnotology
Agnotology is the study of culturally-induced ignorance or doubt, particularly the publication of inaccurate or misleading scientific data. The neologism was coined by Robert N...

." His point is that affective labor is a symptom of the disassociation between the reality of capitalist economy and the alienation it produces:

The affective labor created to address this alienation is part of the mechanisms where the agnotological order maintains its grip on the social: managing the emotional states of the consumers, who also serve as the labor reserve, is a necessary precondition for the effective management of the quality and range of information.


His construction of affective labor is concerned with its role as an enabler for a larger capitalist superstructure. Where the reduction alienation of alienation is a precondition for the elimination of dissent. Affective labor is part of a larger activity where the population is distracted by affective pursuits and fantasies of economic advancement.

External links

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