WorldCall
Encyclopedia
WorldCALL is a telecommunication operator in Pakistan
which provides services such as Cable TV
, Broadband Internet, 3G EVDO Internet
, pay-phone services
, dial-up Internet cards and wireless telephone. It was established in 1996 by First Capital Securities Corporation.
Over time however, Worldcall's services have declined in efficiency and the amount of complaints by users has quintupled since 2000. Worldcall has begun to establish itself as 'unreliable'. A survey carried out showed that for majority of Worldcall users, the internet stops working frequently for a few hours at least every week. Calling and complaining has apparently proved to be ineffective and users receive no contact from the wireless team as promised. In short, Worldcall is not dependable anymore.
Pakistan
Pakistan , officially the Islamic Republic of Pakistan is a sovereign state in South Asia. It has a coastline along the Arabian Sea and the Gulf of Oman in the south and is bordered by Afghanistan and Iran in the west, India in the east and China in the far northeast. In the north, Tajikistan...
which provides services such as Cable TV
Cable television
Cable television is a system of providing television programs to consumers via radio frequency signals transmitted to televisions through coaxial cables or digital light pulses through fixed optical fibers located on the subscriber's property, much like the over-the-air method used in traditional...
, Broadband Internet, 3G EVDO Internet
3G
3G or 3rd generation mobile telecommunications is a generation of standards for mobile phones and mobile telecommunication services fulfilling the International Mobile Telecommunications-2000 specifications by the International Telecommunication Union...
, pay-phone services
Payphone
A payphone or pay phone is a public telephone, often located in a phone booth or a privacy hood, with pre-payment by inserting money , a credit or debit card, or a telephone card....
, dial-up Internet cards and wireless telephone. It was established in 1996 by First Capital Securities Corporation.
History
In 1996, First Capital Securities Corporation began to incubate a payphone operation called Worldcall Payphones Limited. At that time, notable development was being done to improve the payphone infrastructure in the country. The first payphone was installed in June 1996. Now, Worldcall has over 70,000 payphones all over the country and the company has become one of the largest fixed line payphone operator and the pioneers of “Supervised Payphones” business model in Pakistan.Prepaid Calling Cards
In 1998 prepaid calling cards were launched by Worldcall Phonecards under the brand name "Hello". In the following year the group established dial-up internet services through Worldcall Dot Com.Overseas Operations
In 1999 Worldcall Telecom Lanka established the Groups' first overseas presence when payphone operations were established in Sri Lanka.Cable and Internet Services
In 2000 Worldcall Multimedia established a Hybrid Fiber Coaxial (HFC) scalable network in Lahore thus becoming the first Multi-service operator in the country, providing cable television and Internet-over-cable. In cable TV in Lahore, Worldcall was the last entrant and by far the largest. In 2003 the company launched an HFC network operation in Karachi under Worldcall Broadband Limited (WBL). These were the largest and only national networks capable of triple play (cable TV, high speed internet/data and telephony) until the introduction of Wateen Telecom. The broadband division also offers metro fiber lease to a number of other telecom / cellular operators as well as corporates. Currently Worldcall is one of the few operators who are providing Digital Cable in Lahore, Karachi and Islamabad.Over time however, Worldcall's services have declined in efficiency and the amount of complaints by users has quintupled since 2000. Worldcall has begun to establish itself as 'unreliable'. A survey carried out showed that for majority of Worldcall users, the internet stops working frequently for a few hours at least every week. Calling and complaining has apparently proved to be ineffective and users receive no contact from the wireless team as promised. In short, Worldcall is not dependable anymore.