Work order
Encyclopedia
A work order or job order (sometimes job ticket or work ticket, as it often has some type of ticket attached) is an order
received by an organization from a customer
or client, or an order created internally within the organization. A work order may be for products or services.
In a manufacturing environment, a work order is converted from a sales order
to show that work is about to be begin on the manufacture, building or engineering of the products requested by the customer. In a service environment, a work order can be equivalent to a service order where the WO records the location, date and time the service is carried out and the nature of work that is done. The type of personnel (e.g. job position) may also be listed on the WO. A rate (e.g. $/hr, $/week) and also the total amount of hours worked and total value is also shown on the work order.
A work order may be a maintenance or repair request from students, faculty or staff in a university.
Orders received from outside an organization are often dispatched
(reviewed and scheduled) before being executed. Work orders may be for preventive maintenance
Contractors may use a single job work order and invoice form that contains the customer information, describes the work performed, lists charges for material and labor, and can be given to the customer as an invoice.
A job order is an internal document extensively used by projects-based, manufacturing, building and fabrication businesses. A job order may be for products and/or services. In a manufacturing environment, a job order is used to signal the start of a manufacturing process and will most probably be linked to a bill of material. Hence, the job order will probably state:
In a service environment, a job order can be the equivalent to a work or service order where the job order records the location, date and time the service is carried out and the nature of service that was carried out. The type of personnel (e.g. job position) may also be listed on the job order. A rate (e.g. $/hr, $/week) and also the total amount of hours worked and total value is also shown.
Order (business)
In business or commerce, an order is a stated intention, either spoken or written, to engage in a commercial transaction for specific products or services. From a buyer's point of view it expresses the intention to buy and is called a purchase order. From a seller's point of view it expresses the...
received by an organization from a customer
Customer
A customer is usually used to refer to a current or potential buyer or user of the products of an individual or organization, called the supplier, seller, or vendor. This is typically through purchasing or renting goods or services...
or client, or an order created internally within the organization. A work order may be for products or services.
In a manufacturing environment, a work order is converted from a sales order
Sales Order
The sales order, sometimes abbreviated as SO, is an order issued by a business to a customer. A sales order may be for products and/or services. Given the wide variety of businesses, this means that the orders can be fulfilled in several ways...
to show that work is about to be begin on the manufacture, building or engineering of the products requested by the customer. In a service environment, a work order can be equivalent to a service order where the WO records the location, date and time the service is carried out and the nature of work that is done. The type of personnel (e.g. job position) may also be listed on the WO. A rate (e.g. $/hr, $/week) and also the total amount of hours worked and total value is also shown on the work order.
A work order may be a maintenance or repair request from students, faculty or staff in a university.
Orders received from outside an organization are often dispatched
Dispatch (logistics)
Dispatch is a procedure for assigning employees or vehicles to customers. Industries that dispatch include taxicabs, couriers, emergency services, as well as home and commercial services such as maid services, plumbing, HVAC, pest control and electricians.With vehicle dispatching, clients are...
(reviewed and scheduled) before being executed. Work orders may be for preventive maintenance
Preventive maintenance
Preventive maintenance has the following meanings:#The care and servicing by personnel for the purpose of maintaining equipment and facilities in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures either before they occur or...
Contractors may use a single job work order and invoice form that contains the customer information, describes the work performed, lists charges for material and labor, and can be given to the customer as an invoice.
A job order is an internal document extensively used by projects-based, manufacturing, building and fabrication businesses. A job order may be for products and/or services. In a manufacturing environment, a job order is used to signal the start of a manufacturing process and will most probably be linked to a bill of material. Hence, the job order will probably state:
- the quantity of the product to be manufactured, built or fabricated
- the amount of raw material to be used, its price and amount
- the types of labour required, rate (per hour or per unit) and amount
- the machine utilisation for each machine during the routing process, its rate and amount
In a service environment, a job order can be the equivalent to a work or service order where the job order records the location, date and time the service is carried out and the nature of service that was carried out. The type of personnel (e.g. job position) may also be listed on the job order. A rate (e.g. $/hr, $/week) and also the total amount of hours worked and total value is also shown.
See also
- Plant operations
- Maintenance, repair and operationsMaintenance, Repair and OperationsMaintenance, repair, and operations or maintenance, repair, and overhaul involves fixing any sort of mechanical or electrical device should it become out of order or broken...
- Order fulfillmentOrder fulfillmentOrder fulfillment is in the most general sense the complete process from point of sales inquiry to delivery of a product to the customer...
- Sales orderSales OrderThe sales order, sometimes abbreviated as SO, is an order issued by a business to a customer. A sales order may be for products and/or services. Given the wide variety of businesses, this means that the orders can be fulfilled in several ways...
- Order management systemOrder management systemAn order management system, or OMS, is a computer software system used in a number of industries for order entry and processing.- Electronic commerce and catalogers :...
- Corrective work orderCorrective Work OrderCorrective Work Order, commonly known as CWO, is one of the two penalties in Singapore to be meted out to 'litterbugs' . The order forces the 'litterbugs' to clean up a specified location as ordered by the government, while wearing a bright green luminous vest bearing the words "Corrective Work...