Water privatization in Tanzania
Encyclopedia
Water privatization in Dar es Salaam began with the award of a 10-year lease contract signed in 2003 for Dar es Salaam
Dar es Salaam
Dar es Salaam , formerly Mzizima, is the largest city in Tanzania. It is also the country's richest city and a regionally important economic centre. Dar es Salaam is actually an administrative province within Tanzania, and consists of three local government areas or administrative districts: ...

, the largest city and former capital of Tanzania
Tanzania
The United Republic of Tanzania is a country in East Africa bordered by Kenya and Uganda to the north, Rwanda, Burundi, and the Democratic Republic of the Congo to the west, and Zambia, Malawi, and Mozambique to the south. The country's eastern borders lie on the Indian Ocean.Tanzania is a state...

. It was signed between the government of Tanzania and City Water, a consortium consisting of the British firm Biwater
Biwater
Biwater Plc is a former British water company. It designed and built Water Treatment Works and Waste Water Treatment Works, mainly in the UK but also around the world...

, Gauff Engineers from Germany and a Tanzanian company called Superdoll. The government terminated the lease contract in May 2005 amid mutual allegations of breach of contract, and deported the three top executives of City Water.

The situation before privatization

According to a report of ActionAid
ActionAid
ActionAid was founded in 1972 as a child sponsorship charity when 88 UK supporters sponsored 88 children in India and Kenya, the focus primarily being to provide children with an education. Global accounts are now reported in Euros and in 2007 and 2008 turnover was close to 180m Euros...

, before privatisation "the water system in Dar es Salaam was hardly a model of public sector efficiency." Until 1991, water was provided for free, except for some high income areas. The system was characterized by "disrepair, a lack of investment, high levels of wastage, and very poor levels of service coverage". In 1997 the semi-autonomous utility DAWASA was created and water tariffs were introduced for all users. According to the report, "DAWASA proved to be no better than its predecessor, and the wastage and disrepair reached crisis levels." By 2003 "only 98,000 households in a city of 2.5 million people had house connections. Only 26% of water was being billed, 60% was lost through leaks, and a further 13% through unauthorised use, illegal taps and non-payers. Even those with connections only received water irregularly, and the water quality was poor. In low-income areas, the vast majority of households had no water connection at all, relying instead on buying water from kiosks, water vendors or their neighbours, at more than three times the price."

Donor support and conditionality

External donors supported the project through soft loans worth US$145.5 million for a Dar es Salaam Water Supply and Sanitation Project approved by the World Bank in 2003. The African Development Bank
African Development Bank
The African Development Bank Group is a development bank established in 1964 with the intention of promoting economic and social development in Africa...

 contributed US$48m, the European Investment Bank
European Investment Bank
The European Investment Bank is the European Union's long-term lending institution established in 1958 under the Treaty of Rome. A policy-driven bank, the EIB supports the EU’s priority objectives, especially European integration and the development of economically weak regions...

 US$34m and the World Bank
World Bank
The World Bank is an international financial institution that provides loans to developing countries for capital programmes.The World Bank's official goal is the reduction of poverty...

 US$61.5m. The private company was supposed to contribute US$8.5m from its own funds and the Tanzanian government was supposed to contribute US$12.6m.

The World Bank and the International Monetary Fund
International Monetary Fund
The International Monetary Fund is an organization of 187 countries, working to foster global monetary cooperation, secure financial stability, facilitate international trade, promote high employment and sustainable economic growth, and reduce poverty around the world...

 had made debt relief and further loans to Tanzania contingent on the sell-off of state-run organisations. According to research by ActionAid
ActionAid
ActionAid was founded in 1972 as a child sponsorship charity when 88 UK supporters sponsored 88 children in India and Kenya, the focus primarily being to provide children with an education. Global accounts are now reported in Euros and in 2007 and 2008 turnover was close to 180m Euros...

, in 2000 the "signing of a concession agreement assigning the assets of DAWASA (the public utility for Dar es Salaam) to private management companies" was included as a condition for debt relief under the HIPC
Heavily Indebted Poor Countries
Heavily Indebted Poor Countries is a group of 40 developing countries with high levels of poverty and debt overhang which are eligible for special assistance from the International Monetary Fund and the World Bank.- History and structure :...

 initiative. When lack of investor interest meant that Tanzania was unable to comply with this condition, donors agreed to waive it. They then asked for a lease contract instead of a concession, implying a shorter contract duration and less responsibilities transferred to the private company. Still according to ActionAid
ActionAid
ActionAid was founded in 1972 as a child sponsorship charity when 88 UK supporters sponsored 88 children in India and Kenya, the focus primarily being to provide children with an education. Global accounts are now reported in Euros and in 2007 and 2008 turnover was close to 180m Euros...

 "there has been very little meaningful public participation or consultation, limited public debate, and no transparency around the privatisation process. Even the country’s elected MPs have been kept largely in the dark."

The Department for International Development
Department for International Development
The Department For International Development is a United Kingdom government department with a Cabinet Minister in charge. It was separated from the Foreign and Commonwealth Office in 1997. The goal of the department is "to promote sustainable development and eliminate world poverty". The current...

 paid Adam Smith International, sister organisation of the free market UK thinktank Adam Smith Institute
Adam Smith Institute
The Adam Smith Institute, abbreviated to ASI, is a think tank based in the United Kingdom, named after one of the founders of modern economics, Adam Smith. It espouses free market and classical liberal views, in particular by creating radical policy options in the light of public choice theory,...

, more than £500,000 to provide advice to the Tanzanian government. More than £250,000 of that sum was spent by Adam Smith International on a video which included the words: "Our old industries are dry like crops and privatisation brings the rain."

The contract was awarded through international bidding, but City Water was the only company that submitted a bid.

Impact

ActionAid
ActionAid
ActionAid was founded in 1972 as a child sponsorship charity when 88 UK supporters sponsored 88 children in India and Kenya, the focus primarily being to provide children with an education. Global accounts are now reported in Euros and in 2007 and 2008 turnover was close to 180m Euros...

 UK claimed that water users in Dar es Salaam faced soaring bills and mass disconnections since 2003. It also said that City Water disconnected whole areas in an attempt to get people with illegal connections to pay up. They found that poor families turned to unsafe water supplies rather than pay the increased bills. "Donors have been pushing through a project in which 98% of the investment will go to the areas where the richest 20% of the population live," said Billy Abimbilla, director of ActionAid Tanzania. "Unprofitable areas" – where the poor reside – were given to non-governmental organizations and were not part of the area of the private responsibility. WaterAid
WaterAid
WaterAid is an international non-profit organisation set up as a response to the UN International Drinking Water & Sanitation decade . WaterAid is dedicated to helping people escape the poverty and disease caused by living without safe water and sanitation. It is based in London, England and was...

, CARE and Plan International were to be subcontracted under World Bank funding to carry out water projects in low income areas which were unlikely to be served by the piped network for some time. This component of the World Bank project only accounted for $3-$4m, or roughly 2%, of the total project costs.

Tanzania's water minister, Edward Lowassa, said that no new pipes have been installed, the company has not spent the money it had promised, water quality has declined, and that revenue has decreased. According to Mussa Billegeya of the Tanzania Association of NGOs (TANGO) Biwater was doing almost none of what they were supposed to do. They didn’t pay the lease fee to the government. They owed around US$3.5 million to the government in 2005. They did not contribute to a collection fund that was meant for the poorest people. Biwater was supposed to inject US$8.5 million of capital but they fell far short of that.

According to Cliff Stone, the British chief executive of City Water, the government breached the lease contract. He said that water quality and quantity had improved. He also claimed the Tanzanian government had given the company wrong data about water supplies and the delays were not of City Water's making. He also said the Tanzanian government owed the company US$3m. He acknowledged, however, that the project was well behind schedule and that no pipes had been installed. Biwater said it invested £7m in City Water.

Legal aftermath

A London tribunal threw out a case brought by CWS under the rules of the United Nations Commission on International Trade Law (UNCITRAL). The tribunal, citing World Bank evidence, found that water and sewerage services had deteriorated under CWS's management. It awarded £3m in damages to DAWASA, the Tanzanian water utility, and half a million pounds in legal costs. It pointed to a World Bank study in 2005 which concluded: "The primary assumption on the part of almost all involved, certainly from the donor side, was that it would be hard if not impossible for the private sector operator to perform worse than DAWASA, but that is what happened." Since City Water is defunct and has no assets, the damages and legal costs have not been paid.

In a separate legal case the International Centre for the Settlement of Investment Disputes (ICSID) ruled that Tanzania's government had violated its bilateral investment treaty with the UK by expelling City Water on four separate counts: unlawful expropriation of assets, a failure to provide fair and equitable treatment, unreasonable and discriminatory conduct and a failure to provide full protection and security. However, it also threw out a £10m damages claim made by Biwater, saying that there were no damages to award as the company's value was "nil" at the time of expropriation. ICSID's ruling showed that while Biwater publicly denied culpability for City Water's poor performance at the time, its executives were aware of the company's shortcomings. "Our City Water staffing was totally with non-Biwater staff with a weak leader, no clear experience or qualified business plan," wrote Adrian White, a former BBC governor, who holds the majority stake in Biwater, early in 2005. Biwater reacted to the decision by saying that "the Tribunal's decision not to award damages or costs (to Biwater) has sent an extremely negative message to the international investment community."

Further reading

WaterAid:Private sector participation in Dar es Salaam, Tanzania, ca. 2001. The study analyzes the situation in Dar es Salaam at the time the decision was made to involve the private sector. It includes results of a survey on water supply and sanitation in Temeke, one of the three municipalities in the metropolitan area of Dar es Salaam.
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