Software testing outsourcing
Encyclopedia
Software testing outsourcing provides for software testing carried out by the forces of an additionally engaged company or a group of people not directly involved in the process of software development
Software development
Software development is the development of a software product...

. Contemporary testing outsourcing
Outsourcing
Outsourcing is the process of contracting a business function to someone else.-Overview:The term outsourcing is used inconsistently but usually involves the contracting out of a business function - commonly one previously performed in-house - to an external provider...

 is an independent IT
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...

 field , the so called Software Testing
Software testing
Software testing is an investigation conducted to provide stakeholders with information about the quality of the product or service under test. Software testing can also provide an objective, independent view of the software to allow the business to appreciate and understand the risks of software...

 & Quality Assurance
Quality Assurance
Quality assurance, or QA for short, is the systematic monitoring and evaluation of the various aspects of a project, service or facility to maximize the probability that minimum standards of quality are being attained by the production process...

.

Software testing is an essential phase of software development, but is definitely not the core activity of most companies. Outsourcing enables the company to concentrate on its core activities while external software testing experts handle the independent validation work. This offer many tangible business benefits. These include independent assessment leading to enhanced delivery confidence, reduced time to market, lower infrastructure investment, predictable software quality, de-risking of deadlines and increased time to focus on designing better solutions. Today stress, performance and security testing are the most demanded types in software testing outsourcing.

At present 5 main options of software testing outsourcing are available depending on the detected problems with software development:
  • full outsourcing of the whole palette of software testing & quality assurance operations
  • realization of complex testing with high resource consumption
  • prompt resource enlargement of the company by external testing experts
  • support of existing program products by new releases testing
  • independent quality audit.


Availability of the effective channels of communication and information sharing is one of the core aspects that allow to guarantee the high quality of testing, being at the same time the main obstacle for outsourcing. Due to this channels software testing outsourcing allows to cut down the number of software defects 3 – 30 times depending on the quality of the legacy system.

Top established global outsourcing cities

According to Tholons Global Services - Top 50 , in 2009, Top Established and Emerging Global Outsourcing Cities in Testing function were:
  1. Cebu City, Philippines
  2. Shanghai, China
  3. Beijing, China
  4. Kraków, Poland
  5. Ho Chi Minh City, Vietnam

Top Emerging Global Outsourcing Cities

  1. Bucharest
    Bucharest
    Bucharest is the capital municipality, cultural, industrial, and financial centre of Romania. It is the largest city in Romania, located in the southeast of the country, at , and lies on the banks of the Dâmbovița River....

  2. São Paulo
    São Paulo
    São Paulo is the largest city in Brazil, the largest city in the southern hemisphere and South America, and the world's seventh largest city by population. The metropolis is anchor to the São Paulo metropolitan area, ranked as the second-most populous metropolitan area in the Americas and among...

  3. Cairo
    Cairo
    Cairo , is the capital of Egypt and the largest city in the Arab world and Africa, and the 16th largest metropolitan area in the world. Nicknamed "The City of a Thousand Minarets" for its preponderance of Islamic architecture, Cairo has long been a centre of the region's political and cultural life...



Cities were benchmark against six categories included: skills and scalability, savings, business environment, operational environment, business risk and non-business environment.

Vietnam Outsourcing

Vietnam has become a major player in software outsourcing. Tholon’s Global Services annual report highlights Ho Chi Minh City ability to competitively meet client nations’ needs in scale and capacity. Its rapid maturing business environment has caught the eye of international investors aware of the country’s stability in political and labor conditions, its increasing number of English speakers and its high service-level maturity .

Californian based companies such as Global CyberSoft Inc. and LogiGear Corporation are optimistic with Vietnam’s ability to execute their global offshoring industry requirements. Despite the 2008-2009 financial crisis, both companies expect to fulfill their projected goals. LogiGear has addressed a shortage of highly qualified software technicians for its testing and automation services but remains confident that professionals are available to increase its staff in anticipation of the US recovery .
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