Siemens Enterprise Communications
Siemens Enterprise Communications is a joint venture
Joint venture
A joint venture is a business agreement in which parties agree to develop, for a finite time, a new entity and new assets by contributing equity. They exercise control over the enterprise and consequently share revenues, expenses and assets...

 between the American private equity
Private equity
Private equity, in finance, is an asset class consisting of equity securities in operating companies that are not publicly traded on a stock exchange....

 firm The Gores Group
The Gores Group
The Gores Group, founded by Alec E. Gores, is a private equity firm focused on acquiring controlling interests in mature and growing businesses....

 and German industrial conglomerate Siemens AG
Siemens AG
Siemens AG is a German multinational conglomerate company headquartered in Munich, Germany. It is the largest Europe-based electronics and electrical engineering company....


The joint venture was announced on July 29, 2008, and was launched on October 1, 2008. Hamid Akhavan
Hamid Akhavan
Hamid Akhavan-Malayeri is the CEO of Siemens Enterprise Communications since February 2010. Hamid has overall responsibility for the performance of the company, including its subsidiary businesses like ....

 is Chief Executive Officer (CEO)
Chief executive officer
A chief executive officer , managing director , Executive Director for non-profit organizations, or chief executive is the highest-ranking corporate officer or administrator in charge of total management of an organization...

 at Siemens Enterprise Communications, where he has overall responsibility for the performance of the company, including its subsidiary businesses like Enterasys Networks
Enterasys Networks
Formed in March 2000 as a spin-off of Cabletron Systems, Enterasys Networks is a networking company catering almost exclusively to large enterprises...

. The full executive management team can be found on the Siemens Enterprise Communications website.

Siemens Enterprise Communications is headquartered in Munich, Germany and is present in over 100 countries, providing unified communications
Unified communications
Unified communications is the integration of real-time communication services such as instant messaging , presence information, telephony , video conferencing, data sharing , call control and speech recognition with non-real-time communication services such as unified...

 products and services to companies of all sizes.

Siemens Enterprise Communications currently holds no.1 market positions in a number of territories across the globe:
Europe with 16 per cent market share of lines (Germany, 40 per cent)
Latin America with 18 per cent (Brazil, 28 per cent)
India with 17 per cent


The company in its current form was created in June 2006 when Siemens AG decided to withdraw from its communications and information division Siemens COM
Siemens COM
Siemens Communications was the communications and information business of German industrial conglomerate Siemens AG. It was the largest division of Siemens and is divided into Mobile Networks, Fixed Networks and Enterprise business units.-History:...

 by having it "carved-out" into two main pieces, and finding a strategic partner for each of them.

Two businesses were formed: On June 19, 2006 Siemens carrier networks business was merged with Nokia
Nokia Corporation is a Finnish multinational communications corporation that is headquartered in Keilaniemi, Espoo, a city neighbouring Finland's capital Helsinki...

's Network Business Group to form a new joint venture called Nokia Siemens Networks
Nokia Siemens Networks
Nokia Siemens Networks is a global data networking and telecommunications equipment company headquartered in Espoo, Finland. It is a joint venture between Nokia of Finland and Siemens of Germany...

 and on October 1, 2006, Siemens Enterprise Communications was founded as an independent, wholly owned business of Siemens AG. Since that time, the business has reoriented around unified communications solutions and services and has launched products such as OpenScape UC Server (software-based unified communications), OpenScape Mobility, HiPath OpenOffice and its OpenScale unified communications services portfolio.

In late July 2008 it was announced that a 51-49 joint venture was agreed with American private equity company The Gores Group (owned by Alec Gores
Alec Gores
Alec E. Gores is an American businessman who made his fortune through leveraged buyouts of technology firms. His personal wealth was estimated at roughly $1.5 billion by Forbes magazine in 2008.-Early life and education:...

), integrating two Gores Group businesses, Enterasys and SER Solutions.

Products and services

Siemens Enterprise Communications (SEN, after its former name Siemens Enterprise Networks) develops and sells communications-focused products and services to small and medium enterprises (SME) and large enterprises, both directly and via a partner network. In addition, it works with partner company Enterasys Networks, which acts as the company's infrastructure and security division.

The main product brands are OpenScape (unified communications applications) and HiPath (converged enterprise communications solutions). The company launched its first version of OpenScape with Microsoft
Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions...

 in 2003. This was described on the technology news website No Jitter as "the first full-function UC solution … ahead of its time". The company's products integrate with Microsoft OCS, Lotus Sametime, SAP and, and support open interfaces and standards such as SIP
-Business and economics:* Sales Incentive Plan and Share Incentive Plan, employee motivation schemes* Systematic Investment Plan, investment strategy...

. It calls this "Open Communications". The company’s service lines include managed services
Managed services
Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities...

, integration services and product support.


  • Unified communications and collaboration: OpenScape UC Server (main UC platform), OpenScape UC Application (user software), OpenScape Web Collaboration, and OpenScape UC Suite 2011 (suite of UC products).
  • Voice solutions: OpenScape Voice (enterprise soft switch), HiPath 4000 (large enterprise PBX) and OpenScape UC Server (UC platform). Siemens Enterprise Communications was awarded “Unified Communications Product of the Year award” by TMC for the recently announced OpenScape UC Suite 2011, OpenScape UC Server 2010 solutions and OpenScape Office MX.
  • Contact center: OpenScape Contact Center, OpenScape Contact Center Campaign Director (dialer) and OpenScape Contact Center Voice portal.
  • Small and Medium Businesses: OpenScape Office (SME targeted UC solution) and HiPath 3000 & 5000.
  • Small Office Home Office (SOHO): HiPath 1100 series of EPABX
  • Devices and clients: OpenStage desktop phones, OpenScape UC Soft Client and OpenScape Mobile Clients.
  • Network infrastructure and security: delivered by Enterasys Networks
    Enterasys Networks
    Formed in March 2000 as a spin-off of Cabletron Systems, Enterasys Networks is a networking company catering almost exclusively to large enterprises...

  • Cloud solutions: OpenScape Cloud Services (on-demand UC targeted at smaller enterprises) and OpenScape Communications Gestures. On the 1st March 2011 Siemens Enterprise Communications announced the launch of its OpenScape Cloud Services for small and medium businesses for sale exclusively through its reseller channel on a private-label basis.


  • Managed services: Out-tasking or full outsourcing
    Outsourcing is the process of contracting a business function to someone else.-Overview:The term outsourcing is used inconsistently but usually involves the contracting out of a business function - commonly one previously performed in-house - to an external provider...

  • Design and integration services: consultancy, solutions design and integration
  • Unified communications integration: integrate SEN UC tools into enterprise environment
  • Product support and maintenance

Portfolio strategy

Siemens Enterprise Communications has recently published its future portfolio strategy, which aligns its products and services broadly around cloud computing.

Internal projects

The company has undertaken its own internal project to unify all its communications in the cloud. It migrated 134 offices in 30 countries onto a single cloud-based communications platform, shrinking down to just two data centres and generating net savings of $43 million over five years.
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