Pioneer Valley Transit Authority
Encyclopedia
The Pioneer Valley Transit Authority (PVTA) oversees and coordinates public transportation in the Pioneer Valley
Pioneer Valley
The Pioneer Valley is the colloquial name for the U.S. Commonwealth of Massachusetts's portion of the Connecticut River Valley. The Pioneer Valley consists of three counties in Massachusetts which collectively feature much of New England's most fertile farmland...

 of Western Massachusetts
Western Massachusetts
Western Massachusetts is a loosely defined geographical region of the U.S. state of Massachusetts which contains the Berkshires, the Pioneer Valley, and some or all of the Swift River Valley. The region is always considered to include Berkshire, Franklin, Hampshire, and Hampden counties, and the...

. Currently the PVTA offers fixed-route bus service as well as paratransit
Paratransit
Paratransit is an alternative mode of flexible passenger transportation that does not follow fixed routes or schedules. Typically mini-buses are used to provide paratransit service, but also share taxis and jitneys are important providers....

 service for the elderly and disabled. The PVTA was created by Chapter 161B of the Massachusetts General Laws in 1974. It is based in Springfield, Massachusetts
Springfield, Massachusetts
Springfield is the most populous city in Western New England, and the seat of Hampden County, Massachusetts, United States. Springfield sits on the eastern bank of the Connecticut River near its confluence with three rivers; the western Westfield River, the eastern Chicopee River, and the eastern...

 and serves Hampden
Hampden County, Massachusetts
-Demographics:As of the census of 2004, there were 461,228 people, 175,288 households, and 115,690 families residing in the county. The population density was 738 people per square mile . There were 185,876 housing units at an average density of 301 per square mile...

, Hampshire
Hampshire County, Massachusetts
-Demographics:As of the census of 2000, there were 152,251 people, 55,991 households, and 33,818 families residing in the county. The population density was 288 people per square mile . There were 58,644 housing units at an average density of 111 per square mile...

, and Franklin
Franklin County, Massachusetts
-Demographics:As of the census of 2000, there were 71,535 people, 29,466 households, and 18,416 families residing in the county. The population density was 102 people per square mile . There were 31,939 housing units at an average density of 46 per square mile...

 counties.

Fare Structure

Adults 13 and older Children 6 to 12 Children under 6 Seniors 60 and older Transfer
$1.25 $0.75 Free $0.60 $0.25

Students attending one of the Five Colleges
Five Colleges (Massachusetts)
The Five Colleges comprises four liberal arts colleges and one university in the Connecticut River Pioneer Valley of Western Massachusetts, totaling approximately 28,000 students. The schools belong to a consortium called Five Colleges, Incorporated, established in 1965...

 are able to ride local PVTA buses without paying a fare only during the school year, as a small transit fee is included in their semester bills.

Routes

Go to PVTA to view a full roster of buses and scheduling information.
Route Route Name Notes
Green 1 Chicopee / Center Street / Sumner Avenue
Green 1e Sumner Express
Green 2 Carew Street / Belmont Avenue
Green 3 Springfield Plaza / King St & Springfield College via Walnut St
Blue 4 Plainfield Street
Green 5 Dickinson Street / Longmeadow Connects with CT Transit Hartford's 5E-Enfield Express route.
Blue 6 Ludlow
Blue 7 Boston Road / Eastfield Mall
Green 8 Orange Street
Red 10 Westfield / Westfield State College
Purple 11 Holyoke Community College Express
Blue 12 Stonybrook Express (Hampden County
Correctional Facility at Stonybrook)
Blue 13 Maple Street
Red 14 Feeding Hills / Agawam Industrial Park
Blue 15/17 B17 Eastfield Mall via Worthington St & Wilbraham Rd
B15 Oak Grove via Pearl St.
Green 19 Springfield Plaza / Fairview via Chicopee & Westover
Purple 20 Holyoke via Riverdale / Holyoke Mall (also Holyoke Mall via I-91 Express (Saturdays))
Purple 21 Holyoke via Chicopee Center / Holyoke via I-391 Express
Red 22 Holyoke / Aldenville
Blue 23 Holyoke / Westfield via Holyoke Community College
Red 24 Holyoke Center / Holyoke Mall via Holyoke Hospital
(Soldiers Home/Jarvis on Saturday)
Red 25 Holyoke / Granby via South Hadley & Holyoke Flats
(No South Hadley or Granby on Sat, see R24)
Red 27 Wilbraham / Eastfield Mall
Red 29 Amherst / Holyoke Operates Mon-Thurs during academic year; 4 round trips daily.
Gold 30 North Amherst / Old Belchertown Road
Pink 31 Sunderland / South Amherst
Green 32 Puffer's Pond / Atkins Corner
Blue 34 Orchard Hill / Campus Shuttle (Northbound)
Blue 35 Orchard Hill / Campus Shuttle (Southbound)
Blue 37 Amity Shuttle
Orange 38 UMass / Hampshire College / Mount Holyoke College
Orange 39/39E Smith College / Hampshire College / Mount Holyoke College includes 39E Express van service M-F from Smith to Mt. Molyoke
Maroon 40 Minuteman Express via Rte. 9 (Northampton/UMASS)
Red 41 Northampton / Holyoke Community College via Easthampton
Red 42 Northampton / Williamsburg
Blue 43 Northampton / Hadley / Amherst
Red 44 Florence Heights/Northampton/Hampshire Plaza/
Hampshire County Correctional Facility
Green 45 Gatehouse Road/ UMass / Belchertown Center
Green 46 UMass / South Deerfield
Blue 48 Northampton / Veterans Park / Holyoke Mall (Holyoke Mall via transfer to Route 20 Bus)
NE Easthampton Nashawannuck Express
BTS Belchertown - Ware Shuttle
PV Palmer Village
WS Ware Shuttle
OWL Westfield State College Shuttle

Owl Shuttle: Westfield State College campus shuttle

NE: Nashawannuck Express Service between Easthampton and Northampton that runs on a fixed route, but can be route-deviated for passengers with mobility issues

WS: Ware Shuttle Ware/Palmer Ocean State Job Lot

BTS: Belchertown/Ware Wal-Mart

PV: Palmer/Eastfield Mall (Springfield)/Ware (Wal-Mart)

PVTA also offers connections to the Franklin Regional Transit Authority (FRTA) at the University of Massachusetts (Haigis Mall stop, for the FRTA Greenfield/Turners Falls/Montague Route), and connects to FRTA's "Valley Route" at the Academy of Music in Downtown Northampton, and South Deerfield Center for service to/from Franklin County and the upper Pioneer Valley. FRTA services on those routes operate on Weekdays only.
PVTA connects with Connecticut Transit (Ct Transit) Route 5/13 at Mass Mutual on Bright Meadow Road in Enfield, Ct. Ct Transit Route 5/13 provides express services on Weekdays between Enfield and downtown Hartford, Ct via Interstate 91, with some trips also stopping in Windsor Locks. Ct Transit connection available at weekday peak times only.

Internal Organizational Structure

Fixed route service is provided by two contractors: First Transit
First Transit
First Transit, a division of FirstGroup America, is a United States-based subsidiary of the United Kingdom-based FirstGroup. It provides contract public transit and paratransit services, transit management services and transit consulting throughout North America...

 and UMass Transit Services. The contractors run semi-autonomous garages that act as vehicle depots for the surrounding areas.

Springfield Area Transit Company

The Springfield Area Transit Company operates the southern portion of PVTA's service area, routes which serve the Springfield
Springfield, Massachusetts
Springfield is the most populous city in Western New England, and the seat of Hampden County, Massachusetts, United States. Springfield sits on the eastern bank of the Connecticut River near its confluence with three rivers; the western Westfield River, the eastern Chicopee River, and the eastern...

, Westfield
Westfield, Massachusetts
Westfield is a city in Hampden County, in the Pioneer Valley of western Massachusetts, United States. It is part of the Springfield, Massachusetts Metropolitan Statistical Area. The population was 41,094 at the 2010 census. The ZIP Code is 01085 for homes and businesses, 01086 for Westfield State...

, and Holyoke
Holyoke, Massachusetts
Holyoke is a city in Hampden County, Massachusetts, United States, between the western bank of the Connecticut River and the Mount Tom Range of mountains. As of the 2010 Census, the city had a population of 39,880...

 areas. The Springfield Area Transit Company is managed by First Transit
First Transit
First Transit, a division of FirstGroup America, is a United States-based subsidiary of the United Kingdom-based FirstGroup. It provides contract public transit and paratransit services, transit management services and transit consulting throughout North America...

.

UMass Transit Services

UMass Transit Services operates northern portion of PVTA's service area, routes which serve the Amherst
Amherst, Massachusetts
Amherst is a town in Hampshire County, Massachusetts, United States in the Connecticut River valley. As of the 2010 census, the population was 37,819, making it the largest community in Hampshire County . The town is home to Amherst College, Hampshire College, and the University of Massachusetts...

, Sunderland
Sunderland, Massachusetts
Sunderland is a town in Franklin County, Massachusetts, part of the Pioneer Valley. The population was 3,777 as of the 2000 census. It is part of the Springfield, Massachusetts Metropolitan Statistical Area....

 and Belchertown
Belchertown, Massachusetts
As of the census of 2000, there were 12,968 people, 4,886 households, and 3,517 families residing in the town. The population density was 245.9 people per square mile . There were 5,050 housing units at an average density of 95.8 per square mile...

 areas. UMass Transit Services is managed by the University of Massachusetts Amherst
University of Massachusetts Amherst
The University of Massachusetts Amherst is a public research and land-grant university in Amherst, Massachusetts, United States and the flagship of the University of Massachusetts system...

; services are operated by students.

Valley Area Transit Company

The Valley Area Transit Company operates the central portion of PVTA's service area, routes which serve the Northampton
Northampton, Massachusetts
The city of Northampton is the county seat of Hampshire County, Massachusetts, United States. As of the 2010 census, the population of Northampton's central neighborhoods, was 28,549...

 and Hadley
Hadley, Massachusetts
Hadley is a town in Hampshire County, Massachusetts. The population was 4,793 at the 2000 census. It is part of the Springfield, Massachusetts Metropolitan Statistical Area. The area around Hampshire Mall and Mountain Farms Mall along Route 9 is a major shopping destination for the surrounding...

 areas. The Valley Area Transit Company serves as the critical link between the larger land areas of the northern and southern service areas. The Valley Area Transit Company is managed by First Transit
First Transit
First Transit, a division of FirstGroup America, is a United States-based subsidiary of the United Kingdom-based FirstGroup. It provides contract public transit and paratransit services, transit management services and transit consulting throughout North America...

.

Paratransit Service

Paratransit service is provided by:
  • Hulmes Transportation - Eastern Tier, Belchertown, Granby, Palmer, Ware
  • Hulmes Transportation - Western Tier, Agawam, Westfield, and West Springfield
  • Hulmes Transportation - Northern Tier, Amherst, Easthampton, Hadley, Northampton, Sunderland, and Williamsburg
  • Hulmes Transportation - Southeastern Tier, East Longmeadow, Hampden, Longmeadow, and Wilbraham
  • Mass Services for Seniors - Springfield Tier
  • VOC - Central Tier, Chicopee, Holyoke, Ludlow, and South Hadley
  • UMass Transit Special Transit Services - UMass area; for Students, Faculty, and Staff connected with the university.

Accounting Errors Investigation

An audit in 2005 revealed that the PVTA made approximately $10 million in accounting errors on a transportation development project at Springfield's Union Station. Initial reports said PVTA could owe the federal government as much as $4 million. That amount was reduced in 2009 to less than $1 million. A federal probe in 2006 also targeted some PVTA employees. Subsequently, Administrator Gary Shepard resigned in 2006 after being put on leave by the Advisory Board, but he was never charged with any offense.
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