Ontario Human Rights Commission
Encyclopedia
The Ontario Human Rights Commission was established in the Canadian
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

 province
Provinces and territories of Canada
The provinces and territories of Canada combine to make up the world's second-largest country by area. There are ten provinces and three territories...

 of Ontario
Ontario
Ontario is a province of Canada, located in east-central Canada. It is Canada's most populous province and second largest in total area. It is home to the nation's most populous city, Toronto, and the nation's capital, Ottawa....

 on March 29, 1961 to administer the Ontario Human Rights Code
Ontario Human Rights Code
The Human Rights Code of Ontario is a provincial law in the province of Ontario, Canada that gives all people equal rights and opportunities without discrimination in specific areas such as jobs, housing and services...

. The commission is an arm's length agency of government accountable to the legislature through the Ministry of the Attorney General of Ontario
Attorney General of Ontario
The Attorney General of Ontario is a senior member of the Executive Council of Ontario and governs the Ministry of the Attorney General of Ontario - the department responsible for the oversight of the justice system within the province. The Attorney General is an elected Member of Provincial...

.

The commission's mandate under the Code includes: preventing discrimination through public education and public policy; and looking into situations where discriminatory behaviour exists.

Since June 30, 2008, all new complaints of discrimination are filed as applications with the Human Rights Tribunal of Ontario. The Human Rights Tribunal of Ontario (HRTO) is an independent adjudicative agency of the Ontario government and is entirely separate from the Ontario Human Rights Commission (OHRC).

There is a full-time chief commissioner and a varying number of part-time commissioners, appointed by Order in Council. Staff of the commission is appointed under the Public Service of Ontario Act, 2006.

Barbara Hall
Barbara Hall
Barbara Hall is a Canadian lawyer, public servant and former politician. She was the 61st mayor of Toronto, the last to run before amalgamation. She was elected mayor of the pre-amalgamation City of Toronto in 1994, and held office until December 31, 1997...

 was appointed chief commissioner effective November 28, 2005, replacing Keith Norton
Keith Norton
Keith Calder Norton was a Canadian politician and public servant. He served as a Progressive Conservative member of the Legislative Assembly of Ontario from 1975 to 1985, and was until 2005 the chief commissioner of the Ontario Human Rights Commission.-Education and early career:Norton was...

, who had led the Commission since 1996; Norton succeeded Rosemary Brown
Rosemary Brown (politician)
Rosemary Brown, PC, OC, OBC, née Wedderburn , was a Canadian politician.- Early years :Rosemary Brown was born in Kingston, Jamaica in 1930, and moved to Canada in 1950 to study at McGill University in Montreal...

. The commission's first director, appointed in 1962, was Daniel G. Hill
Daniel G. Hill
Daniel Grafton Hill III, was a Canadian sociologist, civil servant, human rights specialist, and Black Canadian historian....

.

The mission

The Ontario Human Rights Commission is committed to the elimination of discrimination in society by providing the people of Ontario with strong leadership and quality service:
in the effective enforcement of the Ontario Human Rights Code; and
in the promotion and advancement of human rights.

Dismissing a Complaint

Under the Ontario Human Rights Code, the Human Rights Tribunal of Ontario (HRTO) may dismiss a complaint per s.45.1:

45.1 The Tribunal may dismiss an application, in whole or in part, in accordance with its rules if the Tribunal is of the opinion that another proceeding has appropriately dealt with the substance of the application.

2008 Complaint against Maclean's magazine

In April 2008, the OHRC dismissed a complaint by the Canadian Islamic Congress
Canadian Islamic Congress
The Canadian Islamic Congress refers to itself as Canada's largest national non-profit and wholly independent Islamic organization without affiliation to any foreign group, body, or government and says it represents -- Sunni and Shi'a Muslims, men and women, youth and seniors...

 against Maclean's
Maclean's
Maclean's is a Canadian weekly news magazine, reporting on Canadian issues such as politics, pop culture, and current events.-History:Founded in 1905 by Toronto journalist/entrepreneur Lt.-Col. John Bayne Maclean, a 43-year-old trade magazine publisher who purchased an advertising agency's in-house...

, but issued a statement denouncing the article. In an interview, Hall stated that "When the media writes, it should exercise great caution that it's not promoting stereotypes that will adversely impact on identifiable groups. I think one needs to be very careful when one speaks in generalities, that in fact one is speaking factually about all the people in a particular group."

The editors of Maclean's denounced Hall and her staff for what they called the "zealous condemnation of their journalism" and stated that "[Hall] cited no evidence, considered no counter-arguments, and appointed herself prosecutor, judge and jury in one fell swoop." Maclean's also accused every human rights commission in the country for "morphing out of their conciliatory roles to become crusaders working to reshape journalistic discourse in Canada." Maclean's wrote that Ms. Hall's press release was "a drive-by smear," and "perhaps the greatest disappointment in this whole saga." Mark Steyn, who wrote the article in Maclean's that the complaint was based on, also sharply criticized Hall and the OHRC, commenting that "Even though they (the OHRC) don't have the guts to hear the case, they might as well find us guilty."

At a meeting of the Canadian Arab Federation
Canadian Arab Federation
The Canadian Arab Federation was formed in 1967 to represent the interests of Arab Canadians with respect to the formulation of public policy in Canada. It presently consists of over 40 member organizations....

 on the day after the British Columbia Human Rights Tribunal
British Columbia Human Rights Tribunal
The British Columbia Human Rights Tribunal is a quasi-judicial human rights body in British Columbia, Canada. It was established under the British Columbia Human Rights Code...

 heard the complaint, Hall served on a panel along with Khurrum Awan, one of the student lawyers who helped file the complaint who testified at the BC Human Rights Tribunal against Maclean's, and Haroon Siddiqui
Haroon Siddiqui
Haroon Siddiqui, CM, O.Ont is an Indo-Canadian newspaper journalist, columnist and a former editor.-Early life and career:...

, editor emeritus of the Toronto Star
Toronto Star
The Toronto Star is Canada's highest-circulation newspaper, based in Toronto, Ontario, Canada. Its print edition is distributed almost entirely within the province of Ontario...

. Hall joked to the audience that she could finally speak freely with her co-panellist Awan about his complaint. Awan praised Hall's condemnation of Maclean's, stating that he had difficulty developing support until Hall called Maclean's Islamophobic, and then "everyone wanted to be our uncle."

In a press conference on October 2, 2008, Tarek Fatah
Tarek Fatah
Tarek Fatah Urdu: طارق فتح is a Canadian political activist, writer, and broadcaster. He is the author of Chasing a Mirage: The Tragic Illusion of an Islamic State published by John Wiley & Sons. In the book Fatah challenges the notion that the establishment of an Islamic state is a necessary...

, a founder of the Muslim Canadian Congress
Muslim Canadian Congress
The Muslim Canadian Congress was organized to provide a voice to Muslims who support a "progressive, liberal, pluralistic, democratic, and secular society where everyone has the freedom of religion." The organization claimed to have 300 dues-paying members prior to its 2006 split.-Origins:It was...

, claimed that the Ontario Human Rights Commission (OHRC) had been "infiltrated by Islamists" and that some of its commissioners were closely linked to the Canadian Islamic Congress
Canadian Islamic Congress
The Canadian Islamic Congress refers to itself as Canada's largest national non-profit and wholly independent Islamic organization without affiliation to any foreign group, body, or government and says it represents -- Sunni and Shi'a Muslims, men and women, youth and seniors...

 and the Canadian Arab Federation
Canadian Arab Federation
The Canadian Arab Federation was formed in 1967 to represent the interests of Arab Canadians with respect to the formulation of public policy in Canada. It presently consists of over 40 member organizations....

, both of which, according to Fatah, have "contempt for Canadian values."

Proposal for a National Press Council

In February 2009, in a report to the Canadian Human Rights Commission
Canadian Human Rights Commission
The Canadian Human Rights Commission is a quasi-judicial body that was established in 1977 by the government of Canada. It is empowered under the Canadian Human Rights Act to investigate and try to settle complaints of discrimination in employment and in the provision of services within federal...

, the OHRC commented on the proposal to create a National Press Council that would serve as a national media watchdog. Unlike current press councils in Canada, membership to this proposed new council would have been required by all publishers, webmasters and radio and television producers.

No other steps were taken to implement the proposal.

Hall stated that such a council was necessary to protect human rights but insisted that such a body would not result in censorship of the media. She explained that the national press council would have the power to accept complaints of discrimination, in particular from "vulnerable groups" and although the council would have no power to censor media outlets, it could force them to carry the council's decisions, including counterarguments made by complainants.

Mary Agnes Welch, president of the Canadian Association of Journalists
Canadian Association of Journalists
The Canadian Association of Journalists or L'Association Canadienne des Journalistes in French is one of several Canadian organizations of journalists. It was created to promote excellence in journalism and encourage investigative journalism...

, stated that the current provincial press councils are "the only real place that readers can go to complain about stories short of the courts" but that they "are largely toothless and ineffective." However, she argued against a mandatory national press council, stating that:


"The provincial ones don't even work, so how could we have a national one? And I know a lot of journalists who would take umbrage at essentially being in a federally regulated profession.... If on the crazy off-chance that there is some momentum behind this idea of a national press council, it won't be coming from journalists."


The National Post
National Post
The National Post is a Canadian English-language national newspaper based in Don Mills, a district of Toronto. The paper is owned by Postmedia Network Inc. and is published Mondays through Saturdays...

strongly opposed the OHRC's proposal, arguing that a mandatory national press council "is merely the first step toward letting the Barbara Halls of the world decide what you get to hear, see and read." The Post also stated that Hall is a "pompous purveyor of social concern" who believes she "has the ability to judge which speech should be free and which not." Barbara Kay
Barbara Kay
Barbara Kay is a columnist with the National Post.Kay is a graduate of the University of Toronto where she earned an undergraduate degree in English literature...

 also strongly opposed Hall's suggestion, stating that her experience with the Quebec Press Council (QPC)
Barbara Kay controversy
Barbara Kay is a columnist for the Canadian national broadsheet the National Post, wherein she expressed, in a series of three articles, beginning with a column entitled "The Rise of Quebecistan," on August 9, 2006,...

 was evidence that press councils are abused by those wishing to suppress the discussion of sensitive or controversial issues.

Case of Sharon Abbott

In November 2009, Sharon Abbott, a black female newspaper carrier, was awarded $5,000 by the Human Rights Tribunal of Ontario (HRTO) on the basis that she had been arrested by police in early 2007 only because of her skin colour. Although the HRTO found no evidence that the arresting officer "consciously subscribes to any such (racist) attitudes or belief systems" and that there was "no direct evidence that the complainant's race or colour was a factor in the incident," the HRTO claimed that the officer's actions were motivated by a deep-seated prejudice because, as the Tribunal claimed, white people in authority have "an expectation of docility and compliance" from black people they encounter. The conservative National Post sharply criticized this ruling and questioned how the HRTO determined that the "expectation of docility and compliance" is supposedly rampant in the minds of white people.

Shortly after the HRTO ruling, the Toronto Police Service announced that it is considering applying for a judicial review of the decision. Toronto Police spokesman Ali "the Tractor" Cerrato stated that the HRTO's decision makes any defence against a racial profiling allegation impossible, arguing that "This should scare anyone who could be on the receiving end of such an allegation because it doesn't seem as though you can defend yourself. In this case they decided the officer engaged in racist behaviour, I can't for the life of me figure out how they got to that conclusion. Most fair-minded people would say if the evidence is there, if the intent is there, then make your finding but in the total absence of evidence or intent, to do it on the basis of something that is unconscious, is very concerning."

Case against John Fulton

In 2006, a transgendered woman (now known as Lisa MacDonald) visited Downtown Health Club for Women in St. Catharines, Ontario and asked owner John Fulton for Membership. MacDonald explained that she was actually a pre-operative Male-to-Female transsexual who was in the process of undergoing as sex-change operation, but for the time being, still possessed male gentalia. Fulton explained his concern that with only one change room and shower room in the club, admitting this individual would have meant allowing a man to observe the other patrons—all female—in various stages of undress. Approximately one week later, the individual filed a human rights complaint with the Human Rights Tribunal of Ontario (HRTO) alleging discrimination.

Fulton, and his lawyer Andrew Roman, argued that the Ontario Human Rights Code specifically permits facilities to serve a single sex on the grounds of public decency, and ordains that such restrictions do not constitute illegal discrimination. They also argued that that admitting the complainant would violate the rights of club members to freedom of association under the Canadian Charter of Rights and Freedoms. Fulton also questioned how he was supposed to distinguish the applicant from a voyeur or an exhibitionist.

Fulton stated that he received calls from his members threatening to quit if the transgendered individual was allowed to join before the sex-change operation was completed. Fulton also claimed that the OHRC told him he had to let the transgendered individual use the women's facilities but refused to provide him with a clear answer on what his rights and the rights of his female clients are. Fulton also stated he never denied membership to the applicant and that she was welcome to use club once the sex-change operation was completed.

The case was scheduled for a hearing in late 2009. However, the individual then withdrew the complaint without explanation. As a result, Fulton was left with legal bills of roughly $150,000 and argued that he had been wrongly accused of being a discriminatory without being given a chance to respond. The Tribunal refused to compensate Fulton for any costs, stating that it lacked the authority to do so. In an interview with the St. Catharines Standard, Fulton stated that "They put me through hell for three years and at the 11th hour, they dropped it. There really was no resolution ... and my costs with this are huge."

In declining to provide award any costs to Fulton, The Human Rights Tribunal of Ontario's Alternate Chair Kaye Joachim wrote that:
  • the HRTO had no authority to award costs;
  • no costs against could be awarded against the complainant because Alternate Chair Joachim ruled that there was no abuse the complaint process;
  • the complainant had "raised important and novel questions about the scope of the Code and its application to transgendered individuals.";
  • Fulton and his lawyers "may have caused unnecessary legal costs by raising spurious preliminary issues," including constitutional arguments that were later dropped;
  • Fulton party's request that MacDonald produce her entire medical history was, in part, "completely irrelevant to the issues raised in the application.


Fulton's lawyer, Andrew Roman disargeed with Joachim's comments, adding that "I'll be taking steps to deal with that...The way the tribunal is set up now, the complainant is rewarded for taking a risk-free grab at a big bag of money. Roman claimed that at the mediation stage, the "typical payoff" is often around $20,000 and that if a person "can't work out a settlement at mediation, you go to a hearing and have to pay many times that." Fulton also claimed that the Commission pushed him to pay MacDonald, stating that "They told me that I had to pay her legal fees, write a letter of apology admitting guilt and I could make it go away," but he refused, stating that " I didn't know what to do and I wanted ... a tribunal decision. I'm stubborn." He also stated that "They're picking on the wrong guy. The OHRC needs to be rejigged ... before other people end up being in a situation where they feel like they're being extorted."

Karen Selick, the litigation director for the Canadian Constitution Foundation which supported Mr. Fulton, sharply criticized the Human Rights Tribunal of Ontario (HRTO) and the process by which it handles complaints, writing in the National Post that:

"For complainants, the process is virtually risk-free. It costs them nothing to file a complaint, and the tribunal mediator will help explain the shakedown. If they want some legal help filing their complaint, they can get it gratis, at the taxpayer-funded Human Rights Legal Support Centre. And they never have to risk paying costs, no matter how ill-conceived or unjustified their complaint was. Heads, the complainant wins; tails, the accused loses."


In February 2009, Afroze Edwards, a spokeswoman for the Ontario Human Rights Commission (OHRC) expressed support for the applicant, arguing that:

"The [Ontario Human Rights] code does not distinguish between transsexuals who are at different stages of transition.. I think the important thing to remember there is how they identify themselves; what their sense is, that they are living as a man or living as a woman. Regardless of whether they’re preop or postop, it’s their lived gender that’s important.”

Case against Maxcine Telfer

In October 2009, Human Rights adjudicator Faisal Bhabha(who currently serves as the Vice-chair of the Tribunal), ordered Maxcine Telfer, the operator of Audmax Inc., a settlement service that contracts with the federal government to help immigrant women fit into Canadian society, to pay $36,000 to Seema Saadi for terminating her employment after six weeks. In his judgement of the case, Bhabha ruled that the termination was an act of racism and represented discrimination on "the basis of an intersection of ... race, ancestry, ethnic origin and place of origin." Although Bhabha found that "Nothing in the evidence suggests that the respondents deliberately targeted the applicant for discriminatory enforcement of the microwave policy" he nonetheless decided that Ms. Saadi "was adversely affected by the enforcement of the policy" and was thus entitled to compensation.

Although Ms. Saadi was represented by government-paid lawyers, Ms. Telfer represented herself because she could not afford counsel (and no government aid was offered to her). Following the tribunal's decision, Ms. Telfer was unable to pay the judgement, so Ms. Saadi's government lawyers began the process to seize her home and auction it off in order to obtain the $36,000.

However, in January 2011, a three-judge panel of the Ontario Superior Court of Justice struck down the adjudicator’s decision, saying it was “fatally flawed” and “patently unreasonable”, and explaining that it was “simply not possible to logically follow the pathway taken by the adjudicator” to arrive at his conclusions. The court ordered another hearing, before a different adjudicator and ordered Ms. Saadi to pay $10,000 for Ms. Telfer’s legal expenses - although the HRTO stated that it will use taxpayers’ money to pay on Ms. Saadi’s behalf, and will represent her free-of-charge in the new hearing

Among the court's specific criticisms of adjudicator Bhabha's ruling were that he had refused to hear key evidence supporting Ms. Telfer’s version of events, often accepted Ms. Saadi’s version only on her say-so, and that the court could find no link between the evidence Bhabha heard and his conclusions.

In an editorial, the National Post
National Post
The National Post is a Canadian English-language national newspaper based in Don Mills, a district of Toronto. The paper is owned by Postmedia Network Inc. and is published Mondays through Saturdays...

sharply criticized the OHRC for its conduct in this case, arguing that

"Those who cry racism (or some other -ism) have their legal fees covered by taxpayers, while defendants must pay their own costs. Commissions do not follow the usual laws of evidence. They give complainants wide latitude to prove their cases -- including sometimes even allowing hearsay evidence -- while hamstringing defendants. Those charged with discrimination are frequently denied the right to face their accusers... hearings often resemble kangaroo courts rather than judicial proceedings, even though their outcomes have the force of law in most provinces....It's an institutionalized bonanza for anyone who carries a grudge against his or her boss or landlord.


The post added that "the HRTO's staff continually complain of being overwhelmed, and cite their increased workload as evidence of pervasive bigotry in Ontario society. If the Saadi-Telfer case is any indication, the bigotry seems to be mostly imaginary."

Rex Murphy
Rex Murphy
Rex Murphy is a Canadian commentator and author, primarily on Canadian political and social matters.Murphy was born in Carbonear, Newfoundland, 105 kilometres west of St. John's and is the second of five children of Harry and Marie Murphy...

 also criticized the OHRC, writing questioned "Did no one at this "human rights" tribunal look at the penalty of the ill-decided case and see that the consequences flowing from the penalty was itself the real violation of human rights?" He also wrote that the Ontario Superior Court, in overruling this decision, "struck an awesome blow for decency."

Other Controversies

In a 2007 judgement awarding $20,000 to a black woman who was wrongly accused of shoplifting, Human Rights Tribunal of Ontario Alternate Chair Kaye Joachim wrote that the woman was a victim of racial profiling by police. Joachim wrote that "There is nothing novel in finding that racial profiling is contrary to the Human Rights Code. What is new (in the last two decades) is the mounting evidence that this form of racial discrimination is not the result of isolated acts of individual 'bad apples' but part of a systemic bias in many police forces."

Dave Wilson, president of the Toronto Police Association, called Joachim's statement about racial profiling "disturbing" and that "I'm not denying that it hasn't existed. I think that racial profiling, somewhere out there, probably has occurred but it is absolutely not systemic and it is absolutely unacceptable that people would view this as a given within the policing community." Joachim later noted that the ruling did not pass judgement about whether racially biased police investigations generally occur in Peel Region.

In 2009, Human Rights Tribunal of Ontario Alternate Chair Kaye Joachim wrote in a ruling against Michael Shaw, a white Toronto police officer, that although there was no evidence that Const. Shaw knowingly discriminated against the complainant (who was black), no evidence of intent was needed because whether "consciously or unconsciously," the policeman had offended the complainant by his actions; since the complainant had caused to feel discriminated against, this was sufficient to warrant a ruling against the officer. Joachim also found that "on the balance of probabilities," Const. Shaw was liable (i.e. that reasonable doubt
Reasonable doubt
Proof beyond a reasonable doubt is the standard of evidence required to validate a criminal conviction in most adversarial legal systems . Generally the prosecution bears the burden of proof and is required to prove their version of events to this standard...

 was not required.)

Lorne Gunter, writing in the National Post, sharply criticized Joachim, arguing that "Guilt, now, apparently is solely in the mind of the complainant. No one needs to prove you had intent to discriminate, that you had a guilty mind. The minute a rights charge is levelled, it is up to you to establish your innocence." Gunter also wrote that this case was further evidence that "Canada's human-rights commissions are horribly biased--far more biased than the people they accuse of bigotry --and need to be disbanded."

See also

  • Human Rights in Canada
    Human rights in Canada
    Since signing the Universal Declaration of Human Rights in 1948, the Canadian government has attempted to make universal human rights a part of Canadian law...

  • Canadian Human Rights Commission
    Canadian Human Rights Commission
    The Canadian Human Rights Commission is a quasi-judicial body that was established in 1977 by the government of Canada. It is empowered under the Canadian Human Rights Act to investigate and try to settle complaints of discrimination in employment and in the provision of services within federal...

  • Canadian Human Rights Commission free speech controversy
  • Court of Appeal for Ontario
  • Supreme Court of Canada
    Supreme Court of Canada
    The Supreme Court of Canada is the highest court of Canada and is the final court of appeals in the Canadian justice system. The court grants permission to between 40 and 75 litigants each year to appeal decisions rendered by provincial, territorial and federal appellate courts, and its decisions...

  • Canadian Islamic Congress human rights complaint against Maclean's Magazine
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