OnlineFamily.Norton
Encyclopedia
OnlineFamily.Norton is a cloud-based
parental control service. Online Family is aimed at "fostering communication" involving parents and their children's online activities. Computer activities are monitored by the software client, and reports are published online.
study, the company intends to bridge the gap between the percentage of parents versus children who report no online supervision.
The software was renamed to OnlineFamily.Norton and released April 27, 2009, dubbed by Symantec as the Internet Safety Week. The service, valued at $60 dollars, will remain free indefinitely. Instituting a fee for the product has not been decided on. It was initially planned to become part of the upcoming Norton Internet Security
, but has not yet been incorporated into Norton's security suite.
, instant messenger, and social-networking sites' traffic. On shared computers, it depends on the Norton Safety Minder to enforce policies and report activities for individual accounts. Online Family emphasizes transparency between parents and children, attempting to create "open" and "ongoing dialogue". A system tray icon is intended to make the software's presence known. Also, as a security
company, Symantec decided not to introduce something spyware
-like. The service integrates with the Transport Driver Interface, allowing it to control Internet access for any Internet-enabled application. Attempts to bypass Safety Minder are logged.
Online Family blocks specific sites using nearly four dozen categories. It preconfigures this feature based on a birth date. While Online Family does not analyze pages in real-time, uncategorized sites are queued for heuristic
and manual review. On attempt to visit a blocked site, children may receive a pop-up
warning and an explanatory note in the browser with space to appeal the block. Otherwise, children will receive a warning, with the option of continuing to the page. Whenever a rule is ignored, it is logged. To make log files easier to parse, advertisement URLs are omitted from logs.
The service can define when children have access to a computer. Parents can define a range of hours when children are blocked, with separate settings for each child, weekdays and weekends. A daily time quota can be configured as well. Children receive a warning 15 minutes prior before blocks begin or a time limit is exceeded. The amount of time left can be checked via the Safety Minder tray icon. In the last minute before forced logout, children can postpone it by pressing a button, disabling the desktop and leaving only the Safety Minder icon functional. Parents can then enter credentials to grant an time extension. The time-management feature can also warn children, rather than cutting off access. Exceeding limits will result in a log entry. Time limits are enforced across multiple PC
s. Changing the system time does not affect Online Family. The activity will be logged, however.
The tracking of search queries requires a compatible search engine
must be used. An option to force search engines to filter objectionable material is present. The service can block the transmission of personal information. Parents first complete a blacklist of information which should not be communicated via IM or a social-networking site. Children will be presented with a warning message when attempting to share information via IM or a social-networking site, and the information will not be sent. Online Family can also notify parents when children access social-networking sites, create an account, or misrepresent their age. This feature is browser-dependent; Internet Explorer
or Firefox is required in Windows, and Safari
or Firefox is required in Mac. Without a compatible browser, Online Family can still record access to social-networking sites as part of monitoring Internet activities.
IM control manages traffic at the protocol level, allowing it jurisdiction over a wide range of desktop clients. There are three levels of control; at the strictest, children cannot chat with friends until each one has received parental approval. Attempting to start or respond to a conversation triggers a warning and an offer to send a message to parents asking for permission. The second level allow all chat connections. However, parents are notified about chats with new friends and such conversations are recorded. Parents can choose to block the friend, keep monitoring, or allow unmonitored chat. At the loosest level, any IM clients used are listed and the friends which children engage in conversation are listed, with options to block or monitor each friend.
Online Family can e-mail parents when certain events occur. Notifications include the noted event, the child's name, and the time of the incident. Notifications are stamped in Eastern Time. Parents can choose which events trigger a notification, add e-mail addresses to forward notices to, and grant other parents full privileges over children. Reports of activities are also presented in the online console. Settings can be changed and applied almost instantaneously. Children will receive a pop-up announcing the updated rules. Rules can be overridden immediately by a parent.
Cloud computing
Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility over a network ....
parental control service. Online Family is aimed at "fostering communication" involving parents and their children's online activities. Computer activities are monitored by the software client, and reports are published online.
Development
Symantec debuted a beta version of Online Family on February 17, 2009. Its debut coincided with Symantec's announcement of the Norton Online Family Advisory Council, a committee of experts in various child care fields who will test and provide insight on the beta. Citing a Rochester Institute of TechnologyRochester Institute of Technology
The Rochester Institute of Technology is a private university, located within the town of Henrietta in metropolitan Rochester, New York, United States...
study, the company intends to bridge the gap between the percentage of parents versus children who report no online supervision.
The software was renamed to OnlineFamily.Norton and released April 27, 2009, dubbed by Symantec as the Internet Safety Week. The service, valued at $60 dollars, will remain free indefinitely. Instituting a fee for the product has not been decided on. It was initially planned to become part of the upcoming Norton Internet Security
Norton Internet Security
Norton Internet Security, developed by Symantec Corporation, provides malware prevention and removal during subscription period and uses signatures and heuristics to identify viruses. Other features include a software firewall, e-mail spam filtering, and phishing protection.Symantec distributes...
, but has not yet been incorporated into Norton's security suite.
Overview
Online Family can monitor InternetInternet
The Internet is a global system of interconnected computer networks that use the standard Internet protocol suite to serve billions of users worldwide...
, instant messenger, and social-networking sites' traffic. On shared computers, it depends on the Norton Safety Minder to enforce policies and report activities for individual accounts. Online Family emphasizes transparency between parents and children, attempting to create "open" and "ongoing dialogue". A system tray icon is intended to make the software's presence known. Also, as a security
Computer security
Computer security is a branch of computer technology known as information security as applied to computers and networks. The objective of computer security includes protection of information and property from theft, corruption, or natural disaster, while allowing the information and property to...
company, Symantec decided not to introduce something spyware
Spyware
Spyware is a type of malware that can be installed on computers, and which collects small pieces of information about users without their knowledge. The presence of spyware is typically hidden from the user, and can be difficult to detect. Typically, spyware is secretly installed on the user's...
-like. The service integrates with the Transport Driver Interface, allowing it to control Internet access for any Internet-enabled application. Attempts to bypass Safety Minder are logged.
Online Family blocks specific sites using nearly four dozen categories. It preconfigures this feature based on a birth date. While Online Family does not analyze pages in real-time, uncategorized sites are queued for heuristic
Heuristic
Heuristic refers to experience-based techniques for problem solving, learning, and discovery. Heuristic methods are used to speed up the process of finding a satisfactory solution, where an exhaustive search is impractical...
and manual review. On attempt to visit a blocked site, children may receive a pop-up
Pop-Up
Pop Up is the debut album by French electropop trio Yelle. It was released in France on 3 September 2007 by the EMI-owned label Source Etc. The album peaked at number sixty-one on the French Albums Chart, and went on to sell 20,000 copies.-Promotion:...
warning and an explanatory note in the browser with space to appeal the block. Otherwise, children will receive a warning, with the option of continuing to the page. Whenever a rule is ignored, it is logged. To make log files easier to parse, advertisement URLs are omitted from logs.
The service can define when children have access to a computer. Parents can define a range of hours when children are blocked, with separate settings for each child, weekdays and weekends. A daily time quota can be configured as well. Children receive a warning 15 minutes prior before blocks begin or a time limit is exceeded. The amount of time left can be checked via the Safety Minder tray icon. In the last minute before forced logout, children can postpone it by pressing a button, disabling the desktop and leaving only the Safety Minder icon functional. Parents can then enter credentials to grant an time extension. The time-management feature can also warn children, rather than cutting off access. Exceeding limits will result in a log entry. Time limits are enforced across multiple PC
Personal computer
A personal computer is any general-purpose computer whose size, capabilities, and original sales price make it useful for individuals, and which is intended to be operated directly by an end-user with no intervening computer operator...
s. Changing the system time does not affect Online Family. The activity will be logged, however.
The tracking of search queries requires a compatible search engine
Search engine
A search engine is an information retrieval system designed to help find information stored on a computer system. The search results are usually presented in a list and are commonly called hits. Search engines help to minimize the time required to find information and the amount of information...
must be used. An option to force search engines to filter objectionable material is present. The service can block the transmission of personal information. Parents first complete a blacklist of information which should not be communicated via IM or a social-networking site. Children will be presented with a warning message when attempting to share information via IM or a social-networking site, and the information will not be sent. Online Family can also notify parents when children access social-networking sites, create an account, or misrepresent their age. This feature is browser-dependent; Internet Explorer
Internet Explorer
Windows Internet Explorer is a series of graphical web browsers developed by Microsoft and included as part of the Microsoft Windows line of operating systems, starting in 1995. It was first released as part of the add-on package Plus! for Windows 95 that year...
or Firefox is required in Windows, and Safari
Safari (web browser)
Safari is a web browser developed by Apple Inc. and included with the Mac OS X and iOS operating systems. First released as a public beta on January 7, 2003 on the company's Mac OS X operating system, it became Apple's default browser beginning with Mac OS X v10.3 "Panther". Safari is also the...
or Firefox is required in Mac. Without a compatible browser, Online Family can still record access to social-networking sites as part of monitoring Internet activities.
IM control manages traffic at the protocol level, allowing it jurisdiction over a wide range of desktop clients. There are three levels of control; at the strictest, children cannot chat with friends until each one has received parental approval. Attempting to start or respond to a conversation triggers a warning and an offer to send a message to parents asking for permission. The second level allow all chat connections. However, parents are notified about chats with new friends and such conversations are recorded. Parents can choose to block the friend, keep monitoring, or allow unmonitored chat. At the loosest level, any IM clients used are listed and the friends which children engage in conversation are listed, with options to block or monitor each friend.
Online Family can e-mail parents when certain events occur. Notifications include the noted event, the child's name, and the time of the incident. Notifications are stamped in Eastern Time. Parents can choose which events trigger a notification, add e-mail addresses to forward notices to, and grant other parents full privileges over children. Reports of activities are also presented in the online console. Settings can be changed and applied almost instantaneously. Children will receive a pop-up announcing the updated rules. Rules can be overridden immediately by a parent.