Moving company
Encyclopedia
A moving company, removalist, or van line is a company that helps people and businesses relocate their goods from one place to another. Typically they use moving vans, but for international moves or where storage is required, they may use special containerised vans or shipping container
s.
National companies are typically organized with local branches or affiliated agents. That affiliation may be in the form of a franchise
, wherein the local agent is a franchise of a national company, or a cooperative
, wherein the local agent owns a share of the national company. There are also many small independent moving companies which operate within any given local area. In the United States, all legitimate interstate moving companies must be licensed with the Federal Motor Carrier Safety Administration
. About half the states regulate local, or intrastate movers.
Embedded within the moving industry are the services of truck/trailer/moving equipment rental companies and companies selling moving supplies for people who want to pack and move themselves. Then they use a professional mover to load a moving van, drive it to the new residence and then unload it there. Rental companies usually offer some training information for DIY movers who will be using their rental trucks, trailers or equipment to relocate themselves.
Some people obtain packing supplies to pack their household goods themselves to keep their moving costs down. They are called PBOs (packed by owner) by their movers. Because they are not trained to properly pack their things, damages are more prevalent with their shipments and invariably they become disputable after the move.
According to the U.S. Census Bureau, 40 million Americans have moved annually over the last decade.
The process of packing a van or container for a removal requires that polished surfaces are protected (usually with special blankets or cardboard). China and other fragile effects are packed in rigid boxes, originally wooden tea chests but now usually cardboard, with layers of bunched up blank newsprint commonly used to protect against scratches and chips in transit. Soft materials may be packed in bags, suitcases or boxes. Custom wooden crates are typically used when transporting large, heavy and odd shaped objects.
Removal vans will often have a Luton body
, internal wooden wall bars (called raves) to which tall or heavy furniture can be secured with webbing, and a ramp or tail lift to assist in loading. Space on trucks is at a premium, so an experienced loader will pack into voids in furniture and use awkward shaped items such as ironing boards to fill narrow gaps.
Moving furniture in and out of houses, especially older properties, presents challenges; in areas where there are many older properties, furniture movers may be adept at removing and reinstalling sash window
panes. Most double bed bases can be split, folded or dismantled.
Pianos are a particular problem; removals contractors will usually have specialist piano trolley
s and there is a device colloquially known as a shoe which is strapped to the side of a grand piano to allow it to be rested on edge on the trolley without damaging the finish or applying excessive force to the sides of the instrument.
The use of truck rental services, or simply borrowing similar hardware, is referred to as DIY moving in Australia
, New Zealand
and the UK. The parties moving borrow or rent a truck
or trailer
large enough to carry the load of household goods to be relocated and, if necessary, obtaining moving equipment such as dollies, furniture pads and cargo belts to protect the furniture and make things easier to move. It also involves finding or buying materials such as boxes, paper, tape and bubble wrap with which to pack boxable and/or fragile household goods for their protection and for compact carrying and stacking on moving day. Self service moving companies offer another viable option: The person moving buys space on one or more trailers or shipping container
s. These large containers, often up to 53' feet in length, are driven by professionals to the new location. The renters of the trailer or truck often sell or lease accessories such as furniture blankets, tie down straps, packing material, dollies and ramps.
These moving company services are often considerably less expensive than full service moving. The key difference is that much of the liability for damage falls on the customer when they utilize these services. The carrier is generally only liable for damage resulting from traffic accidents or other damage that occurs to the trailer after they recover it. Damage from improper loading and packing falls on the customer, much like with a rental truck.
Estimates in the moving industry are made by either weight or by cubic feet.
In weight-based estimates, the moving company will provide an estimate as to the potential overall weight of the entire shipment on the move date. The customer will be required to pay the bill based on the overall previously agreed price per pound.
When estimates are provided based on cubic feet, the moving company will provide a quote based on the inventory of furniture taken by the company. This enables the company to provide a binding quote so the customer knows exactly what the costs will be prior to the move date.
Shipping container
A shipping container is a container with strength suitable to withstand shipment, storage, and handling. Shipping containers range from large reusable steel boxes used for intermodal shipments to the ubiquitous corrugated boxes...
s.
National companies are typically organized with local branches or affiliated agents. That affiliation may be in the form of a franchise
Franchising
Franchising is the practice of using another firm's successful business model. The word 'franchise' is of anglo-French derivation - from franc- meaning free, and is used both as a noun and as a verb....
, wherein the local agent is a franchise of a national company, or a cooperative
Cooperative
A cooperative is a business organization owned and operated by a group of individuals for their mutual benefit...
, wherein the local agent owns a share of the national company. There are also many small independent moving companies which operate within any given local area. In the United States, all legitimate interstate moving companies must be licensed with the Federal Motor Carrier Safety Administration
Federal Motor Carrier Safety Administration
The Federal Motor Carrier Safety Administration , established January 1, 2000, regulates the trucking industry in the United States. FMCSA is headquartered in Washington, DC and employs more than 1,000 people in all 50 States and the District of Columbia...
. About half the states regulate local, or intrastate movers.
Embedded within the moving industry are the services of truck/trailer/moving equipment rental companies and companies selling moving supplies for people who want to pack and move themselves. Then they use a professional mover to load a moving van, drive it to the new residence and then unload it there. Rental companies usually offer some training information for DIY movers who will be using their rental trucks, trailers or equipment to relocate themselves.
Some people obtain packing supplies to pack their household goods themselves to keep their moving costs down. They are called PBOs (packed by owner) by their movers. Because they are not trained to properly pack their things, damages are more prevalent with their shipments and invariably they become disputable after the move.
According to the U.S. Census Bureau, 40 million Americans have moved annually over the last decade.
Moving
Household removals require careful wrapping and packing to avoid damage to furniture and effects, so many household policies do not cover goods in transit unless they are being packed, carried and unpacked by a professional remover. In the moving industry, when a customer packs and unpacks his own boxes it is referred to as PBO (packed by owner) and policies do not insure these goods. On PBO moves it can become a point of huge contention between the mover and the customer as to who is at fault regarding damaged items within a box. Was it packed improperly by the customer or did the mover mishandle the box?The process of packing a van or container for a removal requires that polished surfaces are protected (usually with special blankets or cardboard). China and other fragile effects are packed in rigid boxes, originally wooden tea chests but now usually cardboard, with layers of bunched up blank newsprint commonly used to protect against scratches and chips in transit. Soft materials may be packed in bags, suitcases or boxes. Custom wooden crates are typically used when transporting large, heavy and odd shaped objects.
Removal vans will often have a Luton body
Luton body
A Luton body is a style of commercial vehicle body incorporating an enclosed box body extended over the cab. It takes its name from the town of Luton, in Bedfordshire, where the Bedford commercial vehicle plant was located. It was "invented" by Mr B.E...
, internal wooden wall bars (called raves) to which tall or heavy furniture can be secured with webbing, and a ramp or tail lift to assist in loading. Space on trucks is at a premium, so an experienced loader will pack into voids in furniture and use awkward shaped items such as ironing boards to fill narrow gaps.
Moving furniture in and out of houses, especially older properties, presents challenges; in areas where there are many older properties, furniture movers may be adept at removing and reinstalling sash window
Sash window
A sash window or hung sash window is made of one or more movable panels or "sashes" that form a frame to hold panes of glass, which are often separated from other panes by narrow muntins...
panes. Most double bed bases can be split, folded or dismantled.
Pianos are a particular problem; removals contractors will usually have specialist piano trolley
Piano trolley
A piano trolley is a two- or four-wheeled trolley approximately 0.5m long used by removals companies for moving pianos. It is placed under the centre of mass of the piano and allows it to be turned on its axis to manoeuvre round a building. By placing the trolley at one end of the instrument...
s and there is a device colloquially known as a shoe which is strapped to the side of a grand piano to allow it to be rested on edge on the trolley without damaging the finish or applying excessive force to the sides of the instrument.
Price estimates
For long distance moves, the cost is typically determined by the weight or the size of the items needing to be moved and the distance. For local moves, the cost usually depends on the number of hours it takes to move the goods. Some movers offer flat rate services but usually these are overridden by hourly costs. Professional movers usually offer an invoice. The cost of a move usually depends on factors such as the number of hours, distance, number of items, the size and weight of the items.Self service and DIY
Moving companies often offer services that are less involved and expensive than full service moving. Some companies derive most of their income from truck and equipment services, other companies provide drivers and delivery service simply letting the customer perform the actual packing. Some companies provide movers instead of trucks or equipment to handle the skilled and physical aspect of moving. Hiring movers for this purpose is referred to as moving labor or moving labor services. In recent years, new containerized moving solutions have come into the moving industry, allowing individuals to order a container and have it dropped off at their request to the location of their choice. When they finish packing their container, it's picked up and moved to the location of their choice.The use of truck rental services, or simply borrowing similar hardware, is referred to as DIY moving in Australia
Australia
Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...
, New Zealand
New Zealand
New Zealand is an island country in the south-western Pacific Ocean comprising two main landmasses and numerous smaller islands. The country is situated some east of Australia across the Tasman Sea, and roughly south of the Pacific island nations of New Caledonia, Fiji, and Tonga...
and the UK. The parties moving borrow or rent a truck
Truck
A truck or lorry is a motor vehicle designed to transport cargo. Trucks vary greatly in size, power, and configuration, with the smallest being mechanically similar to an automobile...
or trailer
Trailer (vehicle)
A trailer is generally an unpowered vehicle pulled by a powered vehicle. Commonly, the term trailer refers to such vehicles used for transport of goods and materials....
large enough to carry the load of household goods to be relocated and, if necessary, obtaining moving equipment such as dollies, furniture pads and cargo belts to protect the furniture and make things easier to move. It also involves finding or buying materials such as boxes, paper, tape and bubble wrap with which to pack boxable and/or fragile household goods for their protection and for compact carrying and stacking on moving day. Self service moving companies offer another viable option: The person moving buys space on one or more trailers or shipping container
Shipping container
A shipping container is a container with strength suitable to withstand shipment, storage, and handling. Shipping containers range from large reusable steel boxes used for intermodal shipments to the ubiquitous corrugated boxes...
s. These large containers, often up to 53' feet in length, are driven by professionals to the new location. The renters of the trailer or truck often sell or lease accessories such as furniture blankets, tie down straps, packing material, dollies and ramps.
These moving company services are often considerably less expensive than full service moving. The key difference is that much of the liability for damage falls on the customer when they utilize these services. The carrier is generally only liable for damage resulting from traffic accidents or other damage that occurs to the trailer after they recover it. Damage from improper loading and packing falls on the customer, much like with a rental truck.
Estimates in the moving industry are made by either weight or by cubic feet.
In weight-based estimates, the moving company will provide an estimate as to the potential overall weight of the entire shipment on the move date. The customer will be required to pay the bill based on the overall previously agreed price per pound.
When estimates are provided based on cubic feet, the moving company will provide a quote based on the inventory of furniture taken by the company. This enables the company to provide a binding quote so the customer knows exactly what the costs will be prior to the move date.
Brokers
There are numerous companies which are not moving companies themselves, but offer the consumer connections to numerous moving companies. The moving companies get business leads in this manner, and the consumer may get a quote for a lower price because the companies compete for business; however, brokers charge the moving companies for the leads.See also
- List of national and international moving associations
- Moving scamMoving ScamA moving scam is a scam by a moving company in which company provides an estimate, loads the goods, then states a much higher price to deliver the goods, effectively holding the goods hostage.-History:...
- Relocation servicesRelocation servicesRelocation services or employee relocation include a range of internal business processes to transfer employees, their families, and/or entire departments of a business to a new location. Like other types of employee benefits, these processes are usually administered by human resources specialists...
- Structure relocationStructure relocationA structure relocation is the process of moving a structure from one location to another. There are two main ways for a structure to be moved: disassembling and then reassembling it at the required destination, or transporting it whole. For the latter, the building may be pushed on temporary rails...