Ministry of Personnel, Public Grievances and Pensions (India)
Encyclopedia
The Ministry of Personnel, Public Grievances and Pensions is the Union Govt. ministry for personnel matters including the recruitment, career development, training, staff welfare and post employment dispensation. The ministry is under the overall charge of Prime Minister of India
Prime Minister of India
The Prime Minister of India , as addressed to in the Constitution of India — Prime Minister for the Union, is the chief of government, head of the Council of Ministers and the leader of the majority party in parliament...

 (Manmohan Singh
Manmohan Singh
Manmohan Singh is the 13th and current Prime Minister of India. He is the only Prime Minister since Jawaharlal Nehru to return to power after completing a full five-year term. A Sikh, he is the first non-Hindu to occupy the office. Singh is also the 7th Prime Minister belonging to the Indian...

, as of May 2008), who is assisted by a Minister of State. The Ministry comprises three Departments viz:-
  • Department of Personnel and Training
  • Department of Pension and Pensioners' Welfare
  • Department of Administrative Reforms & Public Grievances

Department of Personnel and Training

This dept is concerned with the formulation of policy and the watchdog of the Government ensuring that certain accepted standards and norms, as laid down by it, are followed by all Ministries/Departments in the recruitment, regulation of service conditions and posting transfers and deputation of personnel as well as other related issues. It is the dept. that controls the cadres of Indian Administrative Service
Indian Administrative Service
The Indian Administrative Service is the administrative civil service of the Government of India. It is one of the three All India Services....

 (IAS)and the Central Secretariat Service
Central Secretariat Service
Central Secretariat Service is one of the administrative civil service under Grade A and Grade B of the Central Civil Services of the executive branch of the Government of the Republic of India...

(CSS). The dept. is also responsible for the appointment of Chairman, Managing Director, full-time functional Director/ Member of the Board of Management of various public sector undertakings/enterprises, corporations, banks and financial institutions. It also deals with the assignment of Indian experts to various developing countries.

Department of Pension and Pensioners' Welfare

The department is mainly concerned with the formulation of policies regarding the post retirement benefits of Central Gvot. employees covered under the CCS (Pension) Rules, 1972. It also acts as a forum for the redressal for Pensioners' grievances. However, the pensioners of Ministries of Railways and Defence are governed by their respective pension rules.

Department of Administrative Reforms & Public Grievances

The Department of Administrative Reforms and Public Grievances is to facilitate the pursuit of excellence in governance through promotion of:
  • Improvements in Government structures and processes
  • Citizen-friendly initiatives including redressal of public grievances
  • Documentation, incubation and dissemination of best practices
  • Codification and simplification of procedures and
  • Networking with various agencies


The Department acts as a facilitator, in consultation with Central Ministries/ Departments, States/ UT Administrations, Organisations and individuals, to improve Government functioning through administrative reforms in the spheres of restructuring the Government, process improvement, Organisation and Methods and Grievance handling, and by promoting modernization, Citizen’s Charters, award schemes, e-governance, and best practices.
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