Megacable
Encyclopedia
Megacable Holdings S. A. B. de C.V., doing business as Megacable Comunicaciones, is a Mexican
cable operator and provider of internet
and phone
service. It has its headquarters in Colonia El Fresno, Guadalajara
, Jalisco
.
Since June 2006, Megacable becomes direct competition from Telmex
, by begin to offer in the city of Guadalajara
telephone service: Megafón. Provides service to 48 cities in twelve states in Mexico, which makes it the largest cable company with nation-wide presence. It also has regular broadcasting in HDTV format. Per their web site they claim to have approximately 1.77M video subscribers as of 6/30/11.
and Sonora
, around 1983. Soon after initiating operations, the companies were merged and began the process of acquiring rights to operate other cable systems on the Pacific coast
. In 1996 the company relocated its headquarters to Guadalajara where Megacable then focused on technological improvements.
In 1997, Megacable become the second broadband internet operator in Latin America (after Intercable in Monterrey
) when it launched MegaRed, Internet por Cable.The company produces its own advertising and buys national TV and radio spots to promote itself.
Since June 2006, Megacable started to offer the new Megafón telephone service, becoming an official "triple play" communications company. In 2009 Megacable began offering 10MB BroadBand Service throughout most of its service area.
However as recently as October 2010, Many of its customers complain of constantly sub par internet service. Various Internet sites and blog have arisen demonstrating the many complaints against the company for its lack of technological and customer service.
Though its website claims the availability of HDTV converter boxes as of November 1st 2010, many cities in its network do not have access to the Converter boxes. Complaints for the service include high ping rates (200-1500ms), downloads speeds well less than those contracted, websites blocked during certain high peak hours 4pm-12am, lack of customer service and lack of technical knowledge of technical personnel.
Mexico
The United Mexican States , commonly known as Mexico , is a federal constitutional republic in North America. It is bordered on the north by the United States; on the south and west by the Pacific Ocean; on the southeast by Guatemala, Belize, and the Caribbean Sea; and on the east by the Gulf of...
cable operator and provider of internet
Internet
The Internet is a global system of interconnected computer networks that use the standard Internet protocol suite to serve billions of users worldwide...
and phone
Telephone
The telephone , colloquially referred to as a phone, is a telecommunications device that transmits and receives sounds, usually the human voice. Telephones are a point-to-point communication system whose most basic function is to allow two people separated by large distances to talk to each other...
service. It has its headquarters in Colonia El Fresno, Guadalajara
Guadalajara
Guadalajara may refer to:In Mexico:*Guadalajara, Jalisco, the capital of the state of Jalisco and second largest city in Mexico**Guadalajara Metropolitan Area*University of Guadalajara, a public university in Guadalajara, Jalisco...
, Jalisco
Jalisco
Jalisco officially Estado Libre y Soberano de Jalisco is one of the 31 states which, with the Federal District, comprise the 32 Federal Entities of Mexico. It is located in Western Mexico and divided in 125 municipalities and its capital city is Guadalajara.It is one of the more important states...
.
Since June 2006, Megacable becomes direct competition from Telmex
Telmex
Telmex is a telecommunications company headquartered in Mexico City that provides telecommunication products and services in Mexico, Argentina, Colombia, Brazil and other countries in Latin America. In addition to traditional fixed-line telephone service, Telmex also offers Internet access, data,...
, by begin to offer in the city of Guadalajara
Guadalajara, Jalisco
Guadalajara is the capital of the Mexican state of Jalisco, and the seat of the municipality of Guadalajara. The city is located in the central region of Jalisco in the western-pacific area of Mexico. With a population of 1,564,514 it is Mexico's second most populous municipality...
telephone service: Megafón. Provides service to 48 cities in twelve states in Mexico, which makes it the largest cable company with nation-wide presence. It also has regular broadcasting in HDTV format. Per their web site they claim to have approximately 1.77M video subscribers as of 6/30/11.
History
Megacable has its origins in two small cable companies called VICASIN and VICASON serving a handful of cities in the states of SinaloaSinaloa
Sinaloa officially Estado Libre y Soberano de Sinaloa is one of the 31 states which, with the Federal District, comprise the 32 Federal Entities of Mexico. It is divided in 18 municipalities and its capital city is Culiacán Rosales....
and Sonora
Sonora
Sonora officially Estado Libre y Soberano de Sonora is one of the 31 states which, with the Federal District, comprise the 32 Federal Entities of Mexico. It is divided into 72 municipalities; the capital city is Hermosillo....
, around 1983. Soon after initiating operations, the companies were merged and began the process of acquiring rights to operate other cable systems on the Pacific coast
Pacific Ocean
The Pacific Ocean is the largest of the Earth's oceanic divisions. It extends from the Arctic in the north to the Southern Ocean in the south, bounded by Asia and Australia in the west, and the Americas in the east.At 165.2 million square kilometres in area, this largest division of the World...
. In 1996 the company relocated its headquarters to Guadalajara where Megacable then focused on technological improvements.
In 1997, Megacable become the second broadband internet operator in Latin America (after Intercable in Monterrey
Monterrey
Monterrey , is the capital city of the northeastern state of Nuevo León in the country of Mexico. The city is anchor to the third-largest metropolitan area in Mexico and is ranked as the ninth-largest city in the nation. Monterrey serves as a commercial center in the north of the country and is the...
) when it launched MegaRed, Internet por Cable.The company produces its own advertising and buys national TV and radio spots to promote itself.
Since June 2006, Megacable started to offer the new Megafón telephone service, becoming an official "triple play" communications company. In 2009 Megacable began offering 10MB BroadBand Service throughout most of its service area.
However as recently as October 2010, Many of its customers complain of constantly sub par internet service. Various Internet sites and blog have arisen demonstrating the many complaints against the company for its lack of technological and customer service.
Though its website claims the availability of HDTV converter boxes as of November 1st 2010, many cities in its network do not have access to the Converter boxes. Complaints for the service include high ping rates (200-1500ms), downloads speeds well less than those contracted, websites blocked during certain high peak hours 4pm-12am, lack of customer service and lack of technical knowledge of technical personnel.