Latigent LLC is an international provider of Business Intelligence

Business intelligence

Business intelligence mainly refers to computer-based techniques used in identifying, extracting, and analyzing business data, such as sales revenue by products and/or departments, or by associated costs and incomes....

, Enterprise RSS, and Call Center Reporting and Analytics software.

Company Overview

Latigent, LLC of Chicago, IL, was founded in 2002 by Chris Crosby and Jason Kolb, two veterans of the contact center industry. Both founders believed that there was a more efficient way of using the information typically gathered in the contact center to better serve the customer and more profitably serve the enterprise. As a result, the Latigent BlueVue performance management product was born and introduced to the market in 2003.

On September 27, 2007 Cisco Systems

Cisco Systems

Cisco Systems, Inc. is an American multinational corporation headquartered in San Jose, California, United States, that designs and sells consumer electronics, networking, voice, and communications technology and services. Cisco has more than 70,000 employees and annual revenue of US$...

Announced A Definitive Agreement to Acquire Latigent LLC

BlueVue Business Intelligence Suite

In December 2005, Latigent released BlueVue II, a Business Information (BI) suite. Besides reporting functionality and complete data warehousing capabilities, BlueVue II also offered data integration capabilities for performance management.

Management Team

Latigent's management team consisted of:

• Chris Crosby (Founder, CEO)
• Jason Kolb (Founder, CTO)
• Justin Hoffman (Director, Professional Services)
• Gary Lepkofker (Business Intelligence Architect)
• Mark Surico(Director, Business Development)

External links

• http://chriscrosby.net/blog/2007/10/10/we-are-now-a-part-of-cisco/ - Founder's Commentary on acquisition
• http://www.jasonkolb.com/weblog/2007/09/cisco-is-buyi-1.html- Founder's Commentary on acquisition