LIVECHAT Software
Encyclopedia
LIVECHAT Software is a Poland
-based IT
company
; developer of business communication software. Founded in 2002 as Livechat Sp. z o.o. (LLC
); since October 2007 runs as a stock company.
Besides developing and selling communication solutions, in 2004-2010 LIVECHAT Software was also the owner of one of the first Polish online chat
portals - POLChat.
. In February 2008 Capital Partners S.A. decided to follow its strategy of having fewer companies but larger individual transactions and sold its entire stake along with another 13% of company stock to another publicly listed company, Gadu-Gadu S.A.. This way LIVECHAT Software became another Polish company in Naspers
capital group, joining Gadu-Gadu and Allegro.pl.
In October 2007 LiveChat (formerly LIVECHAT Contact Center) was listed among top Customer Support and Feedback applications in Inside CRM report recommended by Guy Kawasaki
.
On the software market, company cooperates with such companies as Microsoft
, MySQL AB
, Intel or Red Hat.
Poland
Poland , officially the Republic of Poland , is a country in Central Europe bordered by Germany to the west; the Czech Republic and Slovakia to the south; Ukraine, Belarus and Lithuania to the east; and the Baltic Sea and Kaliningrad Oblast, a Russian exclave, to the north...
-based IT
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
company
Company
A company is a form of business organization. It is an association or collection of individual real persons and/or other companies, who each provide some form of capital. This group has a common purpose or focus and an aim of gaining profits. This collection, group or association of persons can be...
; developer of business communication software. Founded in 2002 as Livechat Sp. z o.o. (LLC
Limited liability company
A limited liability company is a flexible form of enterprise that blends elements of partnership and corporate structures. It is a legal form of company that provides limited liability to its owners in the vast majority of United States jurisdictions...
); since October 2007 runs as a stock company.
Besides developing and selling communication solutions, in 2004-2010 LIVECHAT Software was also the owner of one of the first Polish online chat
Online chat
Online chat may refer to any kind of communication over the Internet, that offers an instantaneous transmission of text-based messages from sender to receiver, hence the delay for visual access to the sent message shall not hamper the flow of communications in any of the directions...
portals - POLChat.
History
In October 2006 50% of company stock was bought by Capital Partners S.A., investment and consultancy firm publicly listed at Warsaw Stock ExchangeWarsaw Stock Exchange
The Warsaw Stock Exchange , , is a stock exchange located in Warsaw, Poland. It has a capitalization of € 220 bln .The WSE is a member of the World Federation of Exchanges and the Federation of European Securities Exchanges.-History:...
. In February 2008 Capital Partners S.A. decided to follow its strategy of having fewer companies but larger individual transactions and sold its entire stake along with another 13% of company stock to another publicly listed company, Gadu-Gadu S.A.. This way LIVECHAT Software became another Polish company in Naspers
Naspers
Naspers is a South Africa-based multinational media company with principal operations in electronic media and print media Naspers is a South Africa-based multinational media company with principal operations in electronic media (including pay-television, internet and instant-messaging subscriber...
capital group, joining Gadu-Gadu and Allegro.pl.
Products
Company products are:- LiveChatLiveChatLiveChat is an online marketing, live support and web analytics application for SMB and large enterprises offered in SaaS model. It is developed by LIVECHAT Software and was first launched in 2002...
(live support softwareLive support softwareLive support software is a popular term for online chat applications designed specifically to provide online assistance to users of a website.-Technology:...
) - GG Pro (corporate instant messengerInstant messagingInstant Messaging is a form of real-time direct text-based chatting communication in push mode between two or more people using personal computers or other devices, along with shared clients. The user's text is conveyed over a network, such as the Internet...
) - Chat Server (chat software for moderated chats).
In October 2007 LiveChat (formerly LIVECHAT Contact Center) was listed among top Customer Support and Feedback applications in Inside CRM report recommended by Guy Kawasaki
Guy Kawasaki
Guy Kawasaki is a Silicon Valley venture capitalist, bestselling author, and Apple Fellow. He was one of the Apple employees originally responsible for marketing the Macintosh in 1984. He is currently a Managing Director of Garage Technology Ventures, and has been involved in the rumor reporting...
.
On the software market, company cooperates with such companies as Microsoft
Microsoft
Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions...
, MySQL AB
MySQL AB
MySQL AB was a software company. MySQL AB is the creator of MySQL, a relational database management system, as well as related products such as MySQL Cluster...
, Intel or Red Hat.