Intrado
Encyclopedia
Intrado Inc. Intrado Inc. provides 9-1-1
9-1-1
9-1-1 is the emergency telephone number for the North American Numbering Plan .It is one of eight N11 codes.The use of this number is for emergency circumstances only, and to use it for any other purpose can be a crime.-History:In the earliest days of telephone technology, prior to the...

 and emergency communications infrastructure, systems and services to telecommunication
Telecommunication
Telecommunication is the transmission of information over significant distances to communicate. In earlier times, telecommunications involved the use of visual signals, such as beacons, smoke signals, semaphore telegraphs, signal flags, and optical heliographs, or audio messages via coded...

s service providers and government public safety agencies in the United States
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...

 and worldwide. Over 200 million calls are made to 9-1-1 annually. Intrado’s customers include all major U.S. wireline, wireless and VoIP carriers, as well as municipalities and over 3000 public safety agencies.

History

Intrado Inc. was started in 1979 when George Heinrichs and Stephen Meer created a consulting business under the name of Systems Concepts of Colorado Inc. With backgrounds in law enforcement, the co-founders recognized the potential of using technology to more effectively support the United States’ emergency communications system, 9-1-1.

In 1998, Intrado completed an initial public offering of its common stock and was publicly traded on the NASDAQ
NASDAQ
The NASDAQ Stock Market, also known as the NASDAQ, is an American stock exchange. "NASDAQ" originally stood for "National Association of Securities Dealers Automated Quotations". It is the second-largest stock exchange by market capitalization in the world, after the New York Stock Exchange. As of...

 stock exchange
Stock exchange
A stock exchange is an entity that provides services for stock brokers and traders to trade stocks, bonds, and other securities. Stock exchanges also provide facilities for issue and redemption of securities and other financial instruments, and capital events including the payment of income and...

 under the market ticker TRDO. In May 2001, Intrado acquired Lucent Public Safety Systems (LPSS). LPSS was responsible for contributions to public safety in the United States, with origins going back to Bell Labs
Bell Labs
Bell Laboratories is the research and development subsidiary of the French-owned Alcatel-Lucent and previously of the American Telephone & Telegraph Company , half-owned through its Western Electric manufacturing subsidiary.Bell Laboratories operates its...

 and the original invention of the first 9-1-1 system.

In April 2006, Intrado was acquired by West Corporation
West Corporation
West Corporation is an American company that is a provider of outsourced services, including customer relationship management services, conference call services, privatized 911 service, automated business telephone systems , systems integration, help desks, business-to-business sales, responses...

 (NASDAQ: WSTC), a provider of outsourced communications solutions. In 2008, HBF Group, Inc., a provider of 9-1-1 solutions to the telecommunications industry and government public safety agencies, was acquired by West Corporation, and became part of Intrado Inc.

Positron Public Safety Systems (PPSS) was also acquired by West Corporation in 2008. PPSS is a provider of fully integrated, premise-based public safety solutions that support Enhanced 9-1-1 operations. Positron systems are deployed at over 3,000 public safety answering points worldwide.

Intrado provides 9-1-1 database management and 9-1-1 call routing services to the majority of US-based telecommunications service providers including all major Incumbent Local Exchange Carriers, Competitive local exchange carrier
Competitive local exchange carrier
A competitive local exchange carrier , in the United States, is a telecommunications provider company competing with other, already established carriers ....

s (CLEC), Wireless Carriers, and VoIP Service Providers (VSPs).

By January 2009, Intrado employment figures reached nearly 1200, consisting largely of public safety and communications professionals. Intrado is headquartered in Longmont, Colorado
Longmont, Colorado
Longmont is a Home Rule Municipality in Boulder and Weld counties in the U.S. state of Colorado. Longmont is located in Northern Colorado. Longmont is the 13th most populous city in the State of Colorado. The word "Longmont" comes from Longs Peak, a prominent mountain named for explorer Stephen H....

; other locations include Lisle, Illinois
Lisle, Illinois
Lisle is a village in DuPage County, Illinois, United States. The population was 22,930 at the 2011 census, and estimated to be 23,135 as of 2008. It is part of the Chicago metropolitan area and the Illinois Technology and Research Corridor...

, Austin, Texas
Austin, Texas
Austin is the capital city of the U.S. state of :Texas and the seat of Travis County. Located in Central Texas on the eastern edge of the American Southwest, it is the fourth-largest city in Texas and the 14th most populous city in the United States. It was the third-fastest-growing large city in...

, and Montreal
Montreal
Montreal is a city in Canada. It is the largest city in the province of Quebec, the second-largest city in Canada and the seventh largest in North America...

, Quebec
Quebec
Quebec or is a province in east-central Canada. It is the only Canadian province with a predominantly French-speaking population and the only one whose sole official language is French at the provincial level....

, Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

.

External links

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