InnoPath Software
Encyclopedia
InnoPath Software is a software company that provides mobile device management
technology to wireless operators and mobile device manufacturers. The technology enables operators to remotely connect, configure, troubleshoot and secure end-user mobile devices.
. InnoPath is a founding member of the Open Mobile Alliance
and part of the OMA Device Management
Working Group, and through these associations has donated more than 70 submissions of proprietary source code. InnoPath is also a member/participant of the following industry organizations: LiMo Foundation
, CTIA - The Wireless Association, GSMA/Mobile World Congress
, the Wireless Informatics
Forum, WiMAX
Forum, and the Symbian Foundation.
, USA, with international offices worldwide, including Nacka
, Sweden; Beijing, China; Richmond, London, United Kingdom; Tokyo, Japan; and Seoul
, Korea.
Greg Walker - Chief Financial Officer
Adrian Chan - Vice President, Engineering
Eric King - Vice President, Business Development
Jeff Pool - Vice President, Sales, Americas
Fooming Hoh - Vice President, Sales, APAC
, Nokia
, LG
and Pantech. InnoPath servers have been deployed internationally at Tier 1 operators including AT&T
, China Unicom
, KDDI
, T-Mobile
, Verizon and more.
InnoPath launched ActiveCare in February 2009 with the tagline “the reinvention of customer care”. They claim it provides a solution to address one of an operator’s largest operational expenses – customer care.
Mobile device management
Mobile Device Management software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises...
technology to wireless operators and mobile device manufacturers. The technology enables operators to remotely connect, configure, troubleshoot and secure end-user mobile devices.
History
InnoPath was founded in 1999 as DoOnGo Technologies. It relaunched in 2003 as InnoPath with FOTA deployments in Japan, soon spreading to Tier 1 operators in North America. In fact, InnoPath was the first company to deploy FOTA commercially. Today, the focus is more on mobile device managementMobile device management
Mobile Device Management software secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises...
. InnoPath is a founding member of the Open Mobile Alliance
Open Mobile Alliance
The Open Mobile Alliance is a standards body which develops open standards for the mobile phone industry.- Principles :Mission: To provide interoperable service enablers working across countries, operators and mobile terminals....
and part of the OMA Device Management
OMA Device Management
OMA Device Management is a device management protocol specified by the Open Mobile Alliance Device Management Working Group and the Data Synchronization Working Group...
Working Group, and through these associations has donated more than 70 submissions of proprietary source code. InnoPath is also a member/participant of the following industry organizations: LiMo Foundation
LiMo Foundation
The LiMo Foundation is an non-profit technology consortium organization dedicated to creating the first truly open, hardware-independent, Linux-based mobile operating system for smartphone mobile devices...
, CTIA - The Wireless Association, GSMA/Mobile World Congress
Mobile World Congress
The GSMA Mobile World Congress is the combination of the world's largest exhibition for the mobile industry and a conference featuring prominent Chief Executives representing mobile operators, device manufacturers, technology providers, vendors and content owners from across the world...
, the Wireless Informatics
Wireless Informatics
Wireless informatics describes the evolution of traditional customer support practices within the mobile industry from problem management to problem prevention...
Forum, WiMAX
WiMAX
WiMAX is a communication technology for wirelessly delivering high-speed Internet service to large geographical areas. The 2005 WiMAX revision provided bit rates up to 40 Mbit/s with the 2011 update up to 1 Gbit/s for fixed stations...
Forum, and the Symbian Foundation.
Locations
InnoPath is headquartered in Sunnyvale, CaliforniaSunnyvale, California
Sunnyvale is a city in Santa Clara County, California, United States. It is one of the major cities that make up the Silicon Valley located in the San Francisco Bay Area...
, USA, with international offices worldwide, including Nacka
Nacka
Nacka is the municipal seat of Nacka Municipality and part of Stockholm urban area in Sweden. The municipality's name harks back to an 16th century industrial operation established by the Crown at Nacka farmstead where conditions for water mills are good...
, Sweden; Beijing, China; Richmond, London, United Kingdom; Tokyo, Japan; and Seoul
Seoul
Seoul , officially the Seoul Special City, is the capital and largest metropolis of South Korea. A megacity with a population of over 10 million, it is the largest city proper in the OECD developed world...
, Korea.
Management
John Fazio - President & Chief Executive OfficerGreg Walker - Chief Financial Officer
Adrian Chan - Vice President, Engineering
Eric King - Vice President, Business Development
Jeff Pool - Vice President, Sales, Americas
Fooming Hoh - Vice President, Sales, APAC
Products
InnoPath device management clients have been deployed on over 170 million devices worldwide by manufacturers including SamsungSamsung
The Samsung Group is a South Korean multinational conglomerate corporation headquartered in Samsung Town, Seoul, South Korea...
, Nokia
Nokia
Nokia Corporation is a Finnish multinational communications corporation that is headquartered in Keilaniemi, Espoo, a city neighbouring Finland's capital Helsinki...
, LG
LG Group
LG Corp. is the second-largest South Korean conglomerate company following Samsung, and it is headquartered in the LG Twin Towers in Yeouido-dong, Yeongdeungpo-gu, Seoul. LG produces electronics, chemicals, and telecommunications products and operates subsidiaries like LG Electronics, LG Display,...
and Pantech. InnoPath servers have been deployed internationally at Tier 1 operators including AT&T
AT&T
AT&T Inc. is an American multinational telecommunications corporation headquartered in Whitacre Tower, Dallas, Texas, United States. It is the largest provider of mobile telephony and fixed telephony in the United States, and is also a provider of broadband and subscription television services...
, China Unicom
China Unicom
China Unicom or China United Netcom Ltd , is a Chinese state-owned telecommunications operator in the People's Republic of China.-History:...
, KDDI
KDDI
is a Japanese telecommunications operator formed in October 2000 through the merger of DDI Corp., KDD Corp., and IDO Corp. It has its headquarters in the Garden Air Tower in Iidabashi, Chiyoda, Tokyo....
, T-Mobile
T-Mobile
T-Mobile International AG is a German-based holding company for Deutsche Telekom AG's various mobile communications subsidiaries outside Germany. Based in Bonn, Germany, its subsidiaries operate GSM and UMTS-based cellular networks in Europe, the United States, Puerto Rico and the US Virgin Islands...
, Verizon and more.
InnoPath launched ActiveCare in February 2009 with the tagline “the reinvention of customer care”. They claim it provides a solution to address one of an operator’s largest operational expenses – customer care.