Genesys Conferencing
Encyclopedia
Genesys provides multimedia collaboration and conferencing services to thousands of organizations worldwide. The company’s primary product, Genesys Meeting Center, is a unified collaboration solution delivered as "Software as a Service
".
The company has offices in 24+ countries across North America, Europe and Asia Pacific where it offers local support to its primary focus, the Fortune 1000 customer segment. Genesys Conferencing is publicly traded on Euronext Eurolist C in France (FR0004270270). Additional information is available at http://www.genesys.com
Its products include Genesys Meeting Center - with more than 90% of the business, Genesys Event Services and Genesys Video Services.
(France).
In 1988, the company launched the world’s first fully automated audio conferencing service.
In 1992, Genesys Conferencing started its European expansion, followed by the penetration of the Asia-Pacific and North American markets in 1997 and 1998 respectively. Today, the company has a presence in 24 countries throughout the world, and continues to enter new markets.
In 2001, the company launched the industry’s first integrated audio, web and video conferencing service: Genesys Meeting Center. At the same time, the company doubled its size and further established its North American presence through the acquisitions of Vialog Corporation and Astound Incorporated.
In 2006, Genesys Conferencing introduced the fourth generation of Genesys Meeting Center with a new User Interface integrating both traditional telephony and VoIP.
On February 19, 2008, West Corporation and Genesys announced that West will seek to acquire Genesys and combine it with InterCall, Inc., a West subsidiary.
On May 23, 2008 West Corporation closed the acquisition of Genesys Conferencing.
voice access with video and web conferencing
. Moderators can deliver presentations, share documents or applications in real time or they can record their meetings for playback later. Genesys was an early adopter of AJAX
technologies for true ubiquitous participant access. I.e. no software download is needed to participate with a full multimedia experience.
Genesys Event Service is an all-inclusive integrated multimedia
conferencing offering, combining Web, audio, presentation options, participant registration and interaction. This service is predominantly used for larger meetings and typically includes operator assistance.
Genesys Video Services is designed to manage all aspects of a video conference, from room booking and dispatch of attendee invitations to conference monitoring and reporting, entirely from the desktop.
Current members of the Board of Directors of Genesys Conferencing are: François Legros, Bo Dimert, Timothy Samples, David Detert, Patrick S Jones and Frédéric Spagnou.
Management Committee
Software as a Service
Software as a service , sometimes referred to as "on-demand software," is a software delivery model in which software and its associated data are hosted centrally and are typically accessed by users using a thin client, normally using a web browser over the Internet.SaaS has become a common...
".
The company has offices in 24+ countries across North America, Europe and Asia Pacific where it offers local support to its primary focus, the Fortune 1000 customer segment. Genesys Conferencing is publicly traded on Euronext Eurolist C in France (FR0004270270). Additional information is available at http://www.genesys.com
Its products include Genesys Meeting Center - with more than 90% of the business, Genesys Event Services and Genesys Video Services.
History
Genesys Conferencing was created in 1986 by Bernard Brabet, in MontpellierMontpellier
-Neighbourhoods:Since 2001, Montpellier has been divided into seven official neighbourhoods, themselves divided into sub-neighbourhoods. Each of them possesses a neighbourhood council....
(France).
In 1988, the company launched the world’s first fully automated audio conferencing service.
In 1992, Genesys Conferencing started its European expansion, followed by the penetration of the Asia-Pacific and North American markets in 1997 and 1998 respectively. Today, the company has a presence in 24 countries throughout the world, and continues to enter new markets.
In 2001, the company launched the industry’s first integrated audio, web and video conferencing service: Genesys Meeting Center. At the same time, the company doubled its size and further established its North American presence through the acquisitions of Vialog Corporation and Astound Incorporated.
In 2006, Genesys Conferencing introduced the fourth generation of Genesys Meeting Center with a new User Interface integrating both traditional telephony and VoIP.
On February 19, 2008, West Corporation and Genesys announced that West will seek to acquire Genesys and combine it with InterCall, Inc., a West subsidiary.
On May 23, 2008 West Corporation closed the acquisition of Genesys Conferencing.
Services
Genesys Meeting Center is collaboration service, combining PSTN, VoIP and streaming mediaStreaming media
Streaming media is multimedia that is constantly received by and presented to an end-user while being delivered by a streaming provider.The term "presented" is used in this article in a general sense that includes audio or video playback. The name refers to the delivery method of the medium rather...
voice access with video and web conferencing
Web conferencing
Web conferencing refers to a service that allows conferencing events to be shared with remote locations. Most vendors also provide either a recorded copy of an event, or a means for a subscriber to record an event. The service allows information to be shared simultaneously, across geographically...
. Moderators can deliver presentations, share documents or applications in real time or they can record their meetings for playback later. Genesys was an early adopter of AJAX
Ajax
- Mythology :* Ajax , son of Telamon, ruler of Salamis and a hero in the Trojan War, also known as "Ajax the Great"* Ajax the Lesser, son of Oileus, ruler of Locris and the leader of the Locrian contingent during the Trojan War.- People :...
technologies for true ubiquitous participant access. I.e. no software download is needed to participate with a full multimedia experience.
Genesys Event Service is an all-inclusive integrated multimedia
Multimedia
Multimedia is media and content that uses a combination of different content forms. The term can be used as a noun or as an adjective describing a medium as having multiple content forms. The term is used in contrast to media which use only rudimentary computer display such as text-only, or...
conferencing offering, combining Web, audio, presentation options, participant registration and interaction. This service is predominantly used for larger meetings and typically includes operator assistance.
Genesys Video Services is designed to manage all aspects of a video conference, from room booking and dispatch of attendee invitations to conference monitoring and reporting, entirely from the desktop.
Corporate governance
Board of DirectorsCurrent members of the Board of Directors of Genesys Conferencing are: François Legros, Bo Dimert, Timothy Samples, David Detert, Patrick S Jones and Frédéric Spagnou.
Management Committee
- François Legros, Chairman and Chief Executive Officer
- Jim Huzell, President
- Shelly Robertson, EVP Chief Operating Officer
- Andrew Lazarus, EVP Chief Financial Officer
- Jim Lysinger, EVP Sales & Marketing
- Stephen Sperling, EVP Productions & Infrastructure
- Denise Persson, EVP Marketing
- Olivier Fourcade, EVP Asia-Pacific
External links
- InfoWorld review of Genesys Meeting Center 4.0
- Multimedia conferencing services review on Internet Telephony
- Genesys Conferencing: Combo Platter
- 2003 European IST Prize Winner
- BBC NEWS | Business | Video conferencing on the up (Video)
- PC Magazine review of Genesys Meeting Center 3.0
- Genesys mentioned in conferencing article of Phone+
- Symbian DevZone - Genesys - Global Conferencing for the Symbian OS