Evalueserve
Encyclopedia
Evalueserve is an ISO 27001-compliant Knowledge Process Outsourcing
(KPO) firm, providing knowledge-based professional research and analytics services for clients worldwide. Evalueserve analyzes, improves and executes knowledge-intensive processes and leverages its proprietary technology to enhance efficiency and effectiveness. The company was started by Alok Aggarwal (ex-Director at IBM
) and Marc Vollenweider (ex-Partner at McKinsey
) in Dec, 2000. Evalueserve has four research centers, based in China, Chile, India and Romania. The company employs 2500 people globally.
Knowledge process outsourcing
Knowledge process outsourcing is a form of outsourcing, in which knowledge-related and information-related work is carried out by workers in a different company or by a subsidiary of the same organization, which may be in the same country or in an offshore location to save cost...
(KPO) firm, providing knowledge-based professional research and analytics services for clients worldwide. Evalueserve analyzes, improves and executes knowledge-intensive processes and leverages its proprietary technology to enhance efficiency and effectiveness. The company was started by Alok Aggarwal (ex-Director at IBM
IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
) and Marc Vollenweider (ex-Partner at McKinsey
McKinsey & Company
McKinsey & Company, Inc. is a global management consulting firm that focuses on solving issues of concern to senior management. McKinsey serves as an adviser to many businesses, governments, and institutions...
) in Dec, 2000. Evalueserve has four research centers, based in China, Chile, India and Romania. The company employs 2500 people globally.
Operating offices
Evalueserve's operations are carried out in the following locations:- GurgaonGurgaonGurgaon is the second largest city in the Indian state of Haryana. Gurgaon is the industrial and financial center of Haryana. It is located 30 km south of national capital New Delhi, about 10 kilometers from Dwarka Sub City and 268 km south of Chandigarh, the state capital...
(suburb of New DelhiNew DelhiNew Delhi is the capital city of India. It serves as the centre of the Government of India and the Government of the National Capital Territory of Delhi. New Delhi is situated within the metropolis of Delhi. It is one of the nine districts of Delhi Union Territory. The total area of the city is...
), IndiaIndiaIndia , officially the Republic of India , is a country in South Asia. It is the seventh-largest country by geographical area, the second-most populous country with over 1.2 billion people, and the most populous democracy in the world...
(Dec 2000) - ShanghaiShanghaiShanghai is the largest city by population in China and the largest city proper in the world. It is one of the four province-level municipalities in the People's Republic of China, with a total population of over 23 million as of 2010...
, ChinaChinaChinese civilization may refer to:* China for more general discussion of the country.* Chinese culture* Greater China, the transnational community of ethnic Chinese.* History of China* Sinosphere, the area historically affected by Chinese culture...
(Sep 2005): Evalueserve Business Consulting Co. Ltd., located to start operations and add local perspective regarding the East-Asian economies. - ValparaisoValparaísoValparaíso is a city and commune of Chile, center of its third largest conurbation and one of the country's most important seaports and an increasing cultural center in the Southwest Pacific hemisphere. The city is the capital of the Valparaíso Province and the Valparaíso Region...
, ChileChileChile ,officially the Republic of Chile , is a country in South America occupying a long, narrow coastal strip between the Andes mountains to the east and the Pacific Ocean to the west. It borders Peru to the north, Bolivia to the northeast, Argentina to the east, and the Drake Passage in the far...
(Oct 2006): Evalueserve Chile S.A., serves the US timezone and to add local perspective regarding the Latin American economies. Provides 24/5 services in conjunction with India operations. - Cluj-NapocaCluj-NapocaCluj-Napoca , commonly known as Cluj, is the fourth most populous city in Romania and the seat of Cluj County in the northwestern part of the country. Geographically, it is roughly equidistant from Bucharest , Budapest and Belgrade...
, RomaniaRomaniaRomania is a country located at the crossroads of Central and Southeastern Europe, on the Lower Danube, within and outside the Carpathian arch, bordering on the Black Sea...
(Jul 2008): Established to serve Continental European markets in multiple European languages.
Awards won
Evalueserve has won several awards, including:- Deloitte Technology Fast 500 Asia 2006 and 2007
- NASSCOM IT Innovations Award for its Innovative Business Model
- Top Pick for Boutique Asia/ Emerging Markets Expert Network Specialist by Integrity Research in 2008
- Marico Innovation Foundation Award for Business Model in 2008
- India Business Law Journal LPO Awards 2009 and 2010