Daman, National Health Insurance Company
Encyclopedia
-Daman- is a non-life insurance
Life insurance
Life insurance is a contract between an insurance policy holder and an insurer, where the insurer promises to pay a designated beneficiary a sum of money upon the death of the insured person. Depending on the contract, other events such as terminal illness or critical illness may also trigger...

 conventional health insurance
Health insurance
Health insurance is insurance against the risk of incurring medical expenses among individuals. By estimating the overall risk of health care expenses among a targeted group, an insurer can develop a routine finance structure, such as a monthly premium or payroll tax, to ensure that money is...

 government-owned company
Government-owned corporation
A government-owned corporation, state-owned company, state-owned entity, state enterprise, publicly owned corporation, government business enterprise, or parastatal is a legal entity created by a government to undertake commercial activities on behalf of an owner government...

 in Abu Dhabi
Abu Dhabi
Abu Dhabi , literally Father of Gazelle, is the capital and the second largest city of the United Arab Emirates in terms of population and the largest of the seven member emirates of the United Arab Emirates. Abu Dhabi lies on a T-shaped island jutting into the Persian Gulf from the central western...

, United Arab Emirates
United Arab Emirates
The United Arab Emirates, abbreviated as the UAE, or shortened to "the Emirates", is a state situated in the southeast of the Arabian Peninsula in Western Asia on the Persian Gulf, bordering Oman, and Saudi Arabia, and sharing sea borders with Iraq, Kuwait, Bahrain, Qatar, and Iran.The UAE is a...

. It started operations in May 2006, with over 1000 employees. Khaled Abdulla Al Qubaisi is the chairman and Dr. Michael Bitzer is the CEO of Daman.

Daman was initially established to cater to the growing health insurance market in the UAE, whilst maintaining exclusive direct access to the many public providers in Abu Dhabi. Daman offers many technical products with added benefits, extended policy limits and wide geographical coverage.

Daman has nominated Munich Re
Munich Re
Munich Re Group is a reinsurance company based in Munich, Germany. It is one of the world’s leading reinsurers. ERGO, a Munich Re subsidiary, is the Group’s primary insurance arm....

, a re-insurance company based in Germany
Germany
Germany , officially the Federal Republic of Germany , is a federal parliamentary republic in Europe. The country consists of 16 states while the capital and largest city is Berlin. Germany covers an area of 357,021 km2 and has a largely temperate seasonal climate...

 as its strategic partner. Recently, Daman has extended its operations to Dubai
Dubai
Dubai is a city and emirate in the United Arab Emirates . The emirate is located south of the Persian Gulf on the Arabian Peninsula and has the largest population with the second-largest land territory by area of all the emirates, after Abu Dhabi...

, the neighbouring Emirate.

With the highest market share in Abu Dhabi of around 85%, Daman covers more than 2,000,000 members as of September 2010.

Plans

As health insurance is mandatory for all residents in the Emirate of Abu Dhabi, HAAD - Health Authority of Abu Dhabi offers a basic coverage plan also known as Abu Dhabi Plan which is managed by Daman. Along with managing this plan, Daman has a diverse range of products:
  • Premier Plan
  • Global Plan
  • International Plan
  • Regional Plan
  • UAE Plan
  • Visitor Plan

Provider Network

Daman has contracted more than 450,000 providers around the globe including 1,700 providers in the UAE with direct billing services in United Arab Emirates.

Thiqa Scheme

Thiqa is a health insurance plan for UAE Nationals and those of similar status in the Emirate of Abu Dhabi as per the resolution no. (83) of 2007. By January 2009 more than 500,000 UAE Nationals had enrolled in the Thiqa program since its inception in June 2008. Most of these also renewed their Thiqa plan in 2010.

Daman Online Services

  • Daman launched its online portal, www.damanhealth.ae in an ambitious initiative called e-Daman which aims to provide all health insurance related services online including paper-less claims submission, online endorsements, online quote request, online policy renewals and an online tool where users can search, receive driving directions for and rate different providers.

  • Online Health Insurance in GCC

  • The concept of providing online health insurance in the GCC is new. Daman was the first organization to launch a dedicated online health insurance portal in the region. The idea of managing health insurance online by Daman is becoming increasingly popular in the UAE and many other health insurance organizations are now trying to adapt similar services.

  • In 2009, Daman's Online Services team carried out multiple offline and online marketing campaigns in order to increase online usage and visitor retention on its website. Many government organizations and giant corporations have shown interest in managing their members' health insurance in a paper-less environment with Daman.
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