Comparison of CRM systems
Encyclopedia
General
Only stable releases are considered.| System | Creator | Last Stable Version | Release Date | License | Implementation language(s) | Server Operating System | Database backend | First Release Date |
|---|---|---|---|---|---|---|---|---|
| AddressTwo AddressTwo Carter and Company, LLC is a privately held web application company based in Indianapolis, Indiana. The firm was founded in 2005 by Nick Carter as a marketing consulting company... |
Nick Carter | SaaS Saas SAAS is an abbreviation for* Social Accountability Accreditation Services* Software as a service * Student Awards Agency for Scotland* Seattle Academy of Arts and Sciences* South Australian Ambulance Service... |
ASP/VBScript | Windows, Linux, Unix, Mac | SQL Server | 2008 | ||
| Adempiere Adempiere ADempiere is an Enterprise Resource Planning or ERP software package released under an open source software license. The word ADempiere in Italian means "to fulfill" or "to accomplish".The software is licensed under the GNU General Public License.... |
Jorg Janke | GPLv2 | Java | Windows, Linux, Unix, Mac | 2006 | |||
| CiviCRM CiviCRM CiviCRM is a web-based, internationalized suite of computer software for constituency relationship management, that falls under the broad rubric of customer relationship management... |
Dave Greenberg, Daniel Lobo, Michal Mach | 4.0.7 | October 19, 2011 | GNU AGPL 3 Affero General Public License The Affero General Public License, often abbreviated as Affero GPL and AGPL , refers to two distinct, though historically related, free software licenses:... |
PHP 5.2.x | Cross-platform | MySQL | 2004 |
| EpesiBIM EpesiBIM epesiBIM is an open source, web based Customer Relationship Management multiuser application. BIM stands for 'epesi Business Information Manager' with the goal of providing functionality beyond the typical CRM... |
Telaxus LLC | 1.1.4 | January 2011 | MIT | PHP 5.x | Cross-platform | MySQL, Postgres, AdoDB, others | 2006 |
| GNU Enterprise GNU Enterprise GNU Enterprise is a meta-project started in 1996 and can be regarded as a sub-project of the GNU Project. GNUe's goal is to create free "enterprise-class data-aware applications" .... |
FSF | GPLv3 | Python | Linux, Unix, Mac OS X, Windows | Firebird/Interbase, MySQL, MaxDB, MS ADO (MS SQL-Server/MS Access), Oracle, PostgreSQL, SQLite, SQLite3, CSV files,DBF files (DBase, XBase etc.), INI style configuration files | 2010}} | ||
| Dynamics CRM Microsoft Dynamics CRM Microsoft Dynamics CRM is a multi-lingual Customer Relationship Management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging... |
Microsoft Microsoft Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions... |
2011 | Commercial or SaaS | .NET, ASP.NET | Windows | MS SQL | ||
| OpenERP OpenERP OpenERP is an open source comprehensive suite of business applications including Sales, CRM, Project management, Warehouse management, Manufacturing, Accounting and Human Resources. OpenERP has separate client and server components... |
OpenERP SA | v6.0 | 2011 | AGPLv3 | Python | Windows, Linux, Unix, Mac OS | PostgreSQL | 2005 |
| OpenPro Openpro OpenPro is a commercial open source software company. The head office of OpenPro Inc.. is located in Los Angeles, USA. A sales office is located in Orange County, California. The company is responsible for the development of several products: OpenPro Easy ERP, OpenPro On-Demand SAAS and OpenPro... |
OpenPro Inc | v6.3 | Commercial or SaaS, MPL | PHP | Linux, Unix, Mac OS X, Windows | My SQL, MS SQL, Oracle, IBM DB2 | 1998 | |
| SageCRM | Sage Group Sage Group The Sage Group plc , commonly known as Sage, is a global enterprise software company headquartered in Newcastle upon Tyne, United Kingdom. It is the world's third-largest supplier of enterprise resource planning software , the largest supplier to small businesses, and has 6.1 million customers... |
v7.1 | Commercial or SaaS | ASP.NET | Windows | MS SQL | ? | |
| Salesforce.com Salesforce.com Salesforce.com is an enterprise cloud computing company headquartered in San Francisco that distributes business software on a subscription basis. Salesforce.com hosts the applications off-site... |
Marc Benioff | Commercial | APEX (Proprietary Language Java-like) | ? | ? | 1999 | ||
| SugarCRM SugarCRM SugarCRM is a software company based in Cupertino, California. They produce the web application Sugar, also known as SugarCRM, which is a customer relationship management system that is available in both open source and Commercial open source applications.Sugar's functionality includes sales-force... |
John Roberts, Clint Oram, Jacob Taylor | 6.1.2 | GNU AGPL 3 | PHP | Cross-platform | MySQL, Microsoft SQL Server, and Oracle ( Oracle only in Sugar Enterprise edition ) | 2004 | |
| TeamLab TeamLab TeamLab is an open-source platform for project management and business collaboration developed by Ascensio System, a Latvian-based vendor of open source solutions. TeamLab is written in ASP.NET and licensed under GNU GPLv3 license... |
Ascensio System SIA | 2011 | SaaS Saas SAAS is an abbreviation for* Social Accountability Accreditation Services* Software as a service * Student Awards Agency for Scotland* Seattle Academy of Arts and Sciences* South Australian Ambulance Service... , GPLv3 |
ASP.NET | Windows | Microsoft SQL Server, Amazon Server | July 2010 | |
| TeamWox | MetaQuotes Software Corp. MetaQuotes Software MetaQuotes Software Corp is a software company that produces online trading platform MetaTrader 4 more commonly known as MT4. It specializing in the development of software for financial markets and is registered in Cyprus but founded and primarily based in Russia. Its main product MT4 is used by... |
1.0 | Free for 10 users, Commercial or SaaS Saas SAAS is an abbreviation for* Social Accountability Accreditation Services* Software as a service * Student Awards Agency for Scotland* Seattle Academy of Arts and Sciences* South Australian Ambulance Service... |
C++ C++ C++ is a statically typed, free-form, multi-paradigm, compiled, general-purpose programming language. It is regarded as an intermediate-level language, as it comprises a combination of both high-level and low-level language features. It was developed by Bjarne Stroustrup starting in 1979 at Bell... |
Windows | Firebird | ||
| Tracker PhaseWare Tracker PhaseWare Tracker is a customer support managment software application developed by the McKinney, Texas-based company PhaseWare. The application is used for ticketing, customer management, internal management, workflow automation, and certain billing tasks... |
PhaseWare | 6.0.2.0 | 2011 | Commercial or SaaS Saas SAAS is an abbreviation for* Social Accountability Accreditation Services* Software as a service * Student Awards Agency for Scotland* Seattle Academy of Arts and Sciences* South Australian Ambulance Service... |
.NET | Windows, Linux, Unix, Mac | SQL Server | 2006 |
| Tryton Tryton Tryton is a three-tier high-level general purpose computer application platform on top of which is built a business solution through a set of so-called Tryton modules.... |
Tryton Tryton Tryton is a three-tier high-level general purpose computer application platform on top of which is built a business solution through a set of so-called Tryton modules.... |
GPLv3 | Python | Any that support python | PostgresQL | 2008 | ||
| Vtiger CRM Vtiger CRM vtiger CRM is an open source CRM application that was forked from SugarCRM with the intention of being a fully open source CRM application with comparable functionality to SugarCRM and Salesforce.com... |
founder | vtiger Public License 1.1 and SugarCRM Public License (SPL 1.1.2) | PHP | Cross-platform | 2003 | |||
| Workbooks.com Workbooks.com Workbooks.com is a British company founded in 2007 which provides Web Based / Cloud Computing CRM software. The legal name of the company is Workbooks Online Limited and the company is a Private Limited Company registered under company number 06393851-History:... |
Workbooks.com Workbooks.com Workbooks.com is a British company founded in 2007 which provides Web Based / Cloud Computing CRM software. The legal name of the company is Workbooks Online Limited and the company is a Private Limited Company registered under company number 06393851-History:... |
N/A | 2011 | SaaS | Ruby on Rails | Windows, Linux, Unix, Mac | MySQL | 2009 |
| WebCRM WebCRM WebCRM is a software company based in Copenhagen, Denmark. It provides a web-based, hosted platform for customer relationship management called webCRM.... |
WebCRM WebCRM WebCRM is a software company based in Copenhagen, Denmark. It provides a web-based, hosted platform for customer relationship management called webCRM.... |
2010 | Commercial or SaaS | ASP.NET | Windows | MS SQL | 2006 | |
| System | Creator | Last Stable Version | Release Date | License | Implementation language(s) | Server Operating System | Database backend | First Release Date |
Features
| System | Office Integration | Multi Lingual | Languages Supported | Web-Based | Time Tracking |
|---|---|---|---|---|---|
| AddressTwo AddressTwo Carter and Company, LLC is a privately held web application company based in Indianapolis, Indiana. The firm was founded in 2005 by Nick Carter as a marketing consulting company... |
via Google Docs | en | |||
| Adempiere Adempiere ADempiere is an Enterprise Resource Planning or ERP software package released under an open source software license. The word ADempiere in Italian means "to fulfill" or "to accomplish".The software is licensed under the GNU General Public License.... |
? | ? | ? | ? | |
| CiviCRM CiviCRM CiviCRM is a web-based, internationalized suite of computer software for constituency relationship management, that falls under the broad rubric of customer relationship management... |
? | ? | |||
| Microsoft Dynamics CRM Microsoft Dynamics CRM Microsoft Dynamics CRM is a multi-lingual Customer Relationship Management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging... |
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| EpesiBIM EpesiBIM epesiBIM is an open source, web based Customer Relationship Management multiuser application. BIM stands for 'epesi Business Information Manager' with the goal of providing functionality beyond the typical CRM... |
Any type of file attachmnents | cz, de, en, fr, lt, nl, pl, ro, ru, sc, sv | |||
| GNU Enterprise GNU Enterprise GNU Enterprise is a meta-project started in 1996 and can be regarded as a sub-project of the GNU Project. GNUe's goal is to create free "enterprise-class data-aware applications" .... |
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| OpenPro Openpro OpenPro is a commercial open source software company. The head office of OpenPro Inc.. is located in Los Angeles, USA. A sales office is located in Orange County, California. The company is responsible for the development of several products: OpenPro Easy ERP, OpenPro On-Demand SAAS and OpenPro... |
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| OpenERP OpenERP OpenERP is an open source comprehensive suite of business applications including Sales, CRM, Project management, Warehouse management, Manufacturing, Accounting and Human Resources. OpenERP has separate client and server components... |
? | bg, de, en, es, fi, fr, hu, it, nl, pl, pt, pt-br, ru, tr, zh-cn | |||
| Opentaps Opentaps Opentaps is a web based ERP and CRM for small to medium sized businesses based on Apache Open for Business. Its functions include eCommerce, Point-of-Sales, inventory, warehouse, order, customer management and general ledger... |
? | ? | ? | ? | ? |
| SageCRM | |||||
| Salesforce.com Salesforce.com Salesforce.com is an enterprise cloud computing company headquartered in San Francisco that distributes business software on a subscription basis. Salesforce.com hosts the applications off-site... |
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| Siebel Siebel Systems Siebel CRM Systems, Inc. was a software company principally engaged in the design, development, marketing, and support of customer relationship management applications. The company was founded by Thomas Siebel in 1993. At first known mainly for its sales force automation products, the company... |
? | ? | ? | ? | |
| SugarCRM SugarCRM SugarCRM is a software company based in Cupertino, California. They produce the web application Sugar, also known as SugarCRM, which is a customer relationship management system that is available in both open source and Commercial open source applications.Sugar's functionality includes sales-force... |
If you use Exchange, Riva provides native support for Snow Leopard Mac iCal, Mail and Address Book and Microsoft Entourage for Mac. | ? | |||
| TeamLab TeamLab TeamLab is an open-source platform for project management and business collaboration developed by Ascensio System, a Latvian-based vendor of open source solutions. TeamLab is written in ASP.NET and licensed under GNU GPLv3 license... |
en, de, fr, es, it, ru, lat | ||||
| TeamWox MetaQuotes Software MetaQuotes Software Corp is a software company that produces online trading platform MetaTrader 4 more commonly known as MT4. It specializing in the development of software for financial markets and is registered in Cyprus but founded and primarily based in Russia. Its main product MT4 is used by... |
en, ru | ||||
| Tracker PhaseWare Tracker PhaseWare Tracker is a customer support managment software application developed by the McKinney, Texas-based company PhaseWare. The application is used for ticketing, customer management, internal management, workflow automation, and certain billing tasks... |
en | ||||
| Tryton Tryton Tryton is a three-tier high-level general purpose computer application platform on top of which is built a business solution through a set of so-called Tryton modules.... |
? | ? | |||
| WebCRM WebCRM WebCRM is a software company based in Copenhagen, Denmark. It provides a web-based, hosted platform for customer relationship management called webCRM.... |
en, de, dk, fi, se, nl, no | ||||
| Vtiger CRM Vtiger CRM vtiger CRM is an open source CRM application that was forked from SugarCRM with the intention of being a fully open source CRM application with comparable functionality to SugarCRM and Salesforce.com... |
Office plugin also outlook. | ? | |||
See also
- Comparison of ERP software Enterprise Resource Planning
- Customer relationship managementCustomer relationship managementCustomer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing,...
CRM