Back-to-back user agent
Encyclopedia
A back-to-back user agent (B2BUA) is a logical network element in Session Initiation Protocol
Session Initiation Protocol
The Session Initiation Protocol is an IETF-defined signaling protocol widely used for controlling communication sessions such as voice and video calls over Internet Protocol . The protocol can be used for creating, modifying and terminating two-party or multiparty sessions...

 (SIP) applications. SIP is a signaling protocol to manage multimedia Voice over Internet Protocol (VoIP) telephone calls. A back-to-back user agent operates between both end points of a phone call or communications session and divides the communication channel into two call legs and mediates all SIP signaling between both ends of the call, from call establishment to termination. As all control messages for each call flow through the B2BUA, a service provider may implement value-added features available during the call.

In the originating call leg the B2BUA acts as a user agent server (UAS) and processes the request as a user agent client (UAC) to the destination end, handling the signaling between end points back-to-back. A B2BUA maintains complete state for the calls it handles. Each side of a B2BUA operates as a standard SIP network element as specified in RFC 3261.

A B2BUA may provide the following functions:
  • call management (billing, automatic call disconnection, call transfer, etc.)
  • network interworking (perhaps with protocol adaptation)
  • hiding of network internals (private addresses, network topology, etc.)


Often, B2BUAs are implemented in media gateways to also bridge the media streams for full control over the session.

A signaling gateway
Signaling gateway
A Signaling Gateway is a network component responsible for transferring signaling messages between Common Channel Signaling nodes that communicate using different protocols and transports...

, part of a session border controller
Session Border Controller
A session border controller is a device regularly deployed in Voice over Internet Protocol networks to exert control over the signaling and usually also the media streams involved in setting up, conducting, and tearing down telephone calls or other interactive media communications.SBC's original...

, is an example of a B2BUA.
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