Ambiguity tolerance
Encyclopedia
Ambiguity tolerance is the ability to perceive ambiguity
in information and behavior
in a neutral and open way.
Ambiguity tolerance is an important issue in personality development
and education
. In psychology
and in management
, levels of tolerance of ambiguity are correlated with creativity
, risk aversion
, psychological resilience
, lifestyle, orientation towards diversity (cross-cultural communication
, intercultural competence
), and leadership
style.
Wilkinson's Modes of Leadership
is largely based on ambiguity tolerance. Mode one leaders have the least tolerance to ambiguity with mode four leaders enjoying and preferring to work in ambiguous situations. In part this is due to what Wilkinson calls 'emotional resilience'.
The converse, ambiguity intolerance, which was introduced in The Authoritarian Personality
in 1950, was defined in 1975 as a “tendency to perceive or interpret information marked by vague, incomplete, fragmented, multiple, probable, unstructured, uncertain, inconsistent, contrary, contradictory, or unclear meanings as actual or potential sources of psychological discomfort or threat.”
Ambiguity
Ambiguity of words or phrases is the ability to express more than one interpretation. It is distinct from vagueness, which is a statement about the lack of precision contained or available in the information.Context may play a role in resolving ambiguity...
in information and behavior
Behavior
Behavior or behaviour refers to the actions and mannerisms made by organisms, systems, or artificial entities in conjunction with its environment, which includes the other systems or organisms around as well as the physical environment...
in a neutral and open way.
Ambiguity tolerance is an important issue in personality development
Personality Development
An individual's personality is an aggregate conglomeration of decisions we've made throughout our lives . There are inherent natural, genetic, and environmental factors that contribute to the development of our personality. According to process of socialization, "personality also colors our values,...
and education
Education
Education in its broadest, general sense is the means through which the aims and habits of a group of people lives on from one generation to the next. Generally, it occurs through any experience that has a formative effect on the way one thinks, feels, or acts...
. In psychology
Psychology
Psychology is the study of the mind and behavior. Its immediate goal is to understand individuals and groups by both establishing general principles and researching specific cases. For many, the ultimate goal of psychology is to benefit society...
and in management
Management
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...
, levels of tolerance of ambiguity are correlated with creativity
Creativity
Creativity refers to the phenomenon whereby a person creates something new that has some kind of value. What counts as "new" may be in reference to the individual creator, or to the society or domain within which the novelty occurs...
, risk aversion
Risk aversion
Risk aversion is a concept in psychology, economics, and finance, based on the behavior of humans while exposed to uncertainty....
, psychological resilience
Psychological resilience
Resilience in psychology refers to the idea of an individual's tendency to cope with stress and adversity. This coping may result in the individual “bouncing back” to a previous state of normal functioning, or using the experience of exposure to adversity to produce a “steeling effect” and function...
, lifestyle, orientation towards diversity (cross-cultural communication
Cross-cultural communication
Cross-cultural communication is a field of study that looks at how people from differing cultural backgrounds communicate, in similar and different ways among themselves, and how they endeavour to communicate across cultures.- Origins :The Cold War, the United States economy...
, intercultural competence
Intercultural competence
Intercultural competence is the ability of successful communication with people of other cultures.A person who is interculturally competent captures and understands, in interaction with people from foreign cultures, their specific concepts in perception, thinking, feeling and acting...
), and leadership
Leadership
Leadership has been described as the “process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task". Other in-depth definitions of leadership have also emerged.-Theories:...
style.
Wilkinson's Modes of Leadership
Modes of Leadership
David Wilkinson described four modes of leadership in his 2006 book, The Ambiguity Advantage.-Mode vs style:In situational leadership theory, styles of leadership refer to behaviors that a leader should engage with in different situations...
is largely based on ambiguity tolerance. Mode one leaders have the least tolerance to ambiguity with mode four leaders enjoying and preferring to work in ambiguous situations. In part this is due to what Wilkinson calls 'emotional resilience'.
The converse, ambiguity intolerance, which was introduced in The Authoritarian Personality
The Authoritarian Personality
The Authoritarian Personality is an influential sociology book by Theodor W. Adorno, Else Frenkel-Brunswik, Daniel Levinson, and Nevitt Sanford, researchers working at the University of California, Berkeley, during and shortly after World War II.TAP "invented a set of criteria by which to define...
in 1950, was defined in 1975 as a “tendency to perceive or interpret information marked by vague, incomplete, fragmented, multiple, probable, unstructured, uncertain, inconsistent, contrary, contradictory, or unclear meanings as actual or potential sources of psychological discomfort or threat.”