Vaikuntam Queue Complex is a facility used in Tirumala Venkateswara Temple

Tirumala Venkateswara Temple

Tirumala Venkateswara Temple ), is a Hindu temple in the hill town of Tirumala, near Tirupati in the Chittoor district of Andhra Pradesh, South India. It is around from Chennai, from Hyderabad, and from Bangalore....

, Tirumala by Tirumala Tirupati Devasthanams

Tirumala Tirupati Devasthanams

Tirumala Tirupati Devasthanams also referred as TTD is an independent trust which manages the Tirumala Venkateswara Temple at Tirumala, Andhra Pradesh...

 (TTD) for queue management. The complex serves as the entry point for all darshans and there are very few exceptions.

History

The mid-1970s saw a sudden spike in the pilgrim inflow to the temple with rapid improvements in access to Tirupati and Tirumala. TTD added hundreds of cottages on the hills in Tirumala but could not address the crowd management fully. With the lack of infrastructure to hold pilgrims, the temple witnessed serpentine queues outside the temple and during peak season circling the 4 mada streets. TTD under the leadership of Sri P.V.R.K. Prasad (Executive Officer) and B.Nagi Reddy (Chairman, Board of Trustees) planned for a queue complex system that could hold 14,000 people as a solution for crowd management. Work began in 1980 and was completed in 1983. CM N. T. Rama Rao

N. T. Rama Rao

Nandamuri Taraka Rama Rao , also known as NTR and fondly referred to as Anna Garu, was an Indian film actor, director, producer, and a politician...

 inaugurated the facility in 1983.

Additions were made to the queue complex by addition rooms on the north western side of the temple in 1985 but those have been removed and replaced by a second queue complex in 2000 that is located down the road from the first queue complex.

At present, Queue complex-1 (old) caters to all Arjitha Seva

Seva in Tirumala

Arjitha Seva means performing seva to the Lord on payment of a fee to the temple. Tirumala Tirupati Devasthanams oversee the worship of the Lord and his finances. There are three kinds of Sevas: Daily Seva, Weekly Seva and Annual Seva....

, Special Darshan (Paid Darshan), Cellar Ticket ticket holders. Pilgrims opting for Sarvadarshan (free entrance) are sent through Queue complex -2 (new).

Queue Complex

The Vaikuntam Queue complex is a semicircular building and opens into a garden maintained by TTD. The complex is situated on the southwest corner of the temple and is separated from the temple by the South Mada Street. The building has 3 levels in total and there are 19 rooms in each level. Each room has 2 doors - one for allow pilgrims into the room and the other for pilgrims to exit to room and enter the corridor leading to the temple. The corridors connects to the southeast end of the temple by an overhead bridge. After the descent, the pilgrims turn around the corner and enter the temple through the main gopuram. To ensure pilgrims entering the temple for various activities are allowed at the same time, there are 2 queues and attendants inside the gopuram route the pilgrims appropriately.

Basic Facilities

Inside the holding areas and rooms, TTD has canteens that sell food packets, fresh milk as well as medical aid facilities. Sanitary needs are also taken care. Closed circuit televisions airs devotional programmes - typically Mahabharata

Mahabharat (TV series)

Mahabharat is a successful Indian television series based on the ancient Indian epic Mahabharata. The 94-episode series originally ran from 2 October 1988 to 24 June 1990. It was produced by B. R. Chopra and directed by his son, Ravi Chopra. The music was composed by critically acclaimed music...

 and Ramayana

Ramayan (TV series)

Ramayan is a highly successful Indian television series created, written, and directed by Ramanand Sagar. The 78-episode series originally aired weekly on Doordarshan from January 25, 1987, to July 31, 1988, on Sundays at 9:30 a.m...

serials produced in 1980s and 1990s.

Security

The entrance to the Vaikuntam Queue complex is manned by Police, security and temple officials. For arjitha seva ticket holders, the tickets are checked manually before allowing pilgrims inside the complex. Various sign boards indicate the location of the room where pilgrims need to report for their darshan or seva. Outside the room, the ticket is checked along with the fingerprints and (as necessary) face matches with the biometric data provided at the time of ticket purchase. Just before entering the temple, there is a baggage scanner to check bags carried inside the temple. Pilgrims would be asked to leave the queue complex and deposit mobile phones and cameras if present, a scenario that could delay darshan. Inside the queue complex as well as in the temple (leading right to the sanctum sanctorum), TTD has installed security cameras to oversee pilgrims' movements.