UniFi
Encyclopedia
Telekom Malaysia Berhad


TM and UniFi Logo
Type Public listed company
Location City Bangsar
Bangsar
Bangsar, also Bungsar , is an affluent residential suburb on the outskirts of Kuala Lumpur, lying about south-west of the city centre. It is part of the Lembah Pantai parliamentary constituency...

Location Country Malaysia
Key People Dato' Seri Zamzamzairani Isa
Industry Internet service provider
Internet service provider
An Internet service provider is a company that provides access to the Internet. Access ISPs directly connect customers to the Internet using copper wires, wireless or fiber-optic connections. Hosting ISPs lease server space for smaller businesses and host other people servers...

Num Employees >20,000
Slogan Connect, Collaborate, Communicate
Homepage http://www.unifi.my/


UniFi is an amalgamation of “Uni” which denotes togetherness and camaraderie, while “Fi” symbolises fibre optics. This is a new service provided by TM Berhad the leading Integrated Telecommunications provider in Malaysia.

Initiated and signed in September 2008, the RM11.3 billion national HSBB (High-Speed Broadband) project is a PPP agreement between TM and the government to develop next generation HSBB infrastructure and services. TM is putting up RM8.9 billion while the government is co-investing RM2.4 billion on an incurred claims basis based on project milestones reached by TM.

UniFi is a bundled triple play service offering High Speed Internet, HyppTV (IPTV) and Voice.

The launch of UniFi is expected to intensify competition within the broadband space, which has seen the entrance of wireless broadband players like P1. Competitor YTL launched its WiMax wireless broadband in November 2010.

Malaysian government is banking on the HSBB project, which is the flagship of the National Broadband Initiative (NBI), to help Malaysia catch up with advanced countries such as Japan, Korea and Singapore, which have offered high speed broadband at relatively low prices for the past several years.

The rollout of Telekom Malaysia Berhad’s (TM) High Speed Broadband (HSBB) service, UniFi, continues to be on track with service availability now expanded to an additional 48 areas nationwide, bringing the total of premises passed to more than 750,000 at the end of 2010. This means that TM is well on its way to meet the targeted 1.3 million premises passed by the end of 2012 at the end of the first phase of the HSBB project rollout.

Unifi recently announced (via an email to registered Unifi users') that its adding nine new premium channels starting June 1st 2011. The channels will be:

Al Jazeera - http://english.aljazeera.net/
National Geographic Adventure HD - http://adventure.nationalgeographic.com/adventure/
National Geographic Music - http://music.natgeochannel.co.uk/
Syfy HD - http://www.syfy.com/
MTV NHD - MTV Network High Definition - http://www.mtv.tv/mini/MTVNHD-About-Us/
NickJR - http://www.nickjr.com/
SS Music http://www.ssmusic.tv/
tvN HD
EMAS

Criticism

There have been complaints on Twitter and the general uproar about the download cap on its UniFi packages.. Despite this, TMNet insists that the plan for Unifi to impose download cap in the future is meant to ensure fair quality of service to all of its customers.

To address this concern, TM held a briefing and feedback session attended by TM top-level management people, targeted especially at social media influencers and on the agenda were updates related to TM’s UniFi and Streamyx service, including security issues and consumer interest topics such as Fair Usage Policy, data caps and service contention ratio. The feedback session was well accepted by at least one of the participants with who wrote of his experience in his blog..

Although Unifi offer up to 20MB speed, the speed is only guaranteed for connections within Malaysia. Connection outside Malaysia is usually at a slower speed. Browsing the US, Australia, Japan and other major cities may only achieve a speed of 300kbps download on average and 100kbps upload on average, comparable to DSL Broadband in said countries. Overall ping rate is 250ms and above to servers outside Malaysia, although the ping rate can fluctuate wildly to higher rates. Telekom Malaysia continues to delude this subject.

Customer service provided by TM remain poor as most of the time the technical support relays on script rather than true technical knowledge. TM does not provide technical support on Mac, Linux nor FreeBSD. Although technically, the system is OS-independent and will work so long as the connecting PC supports the DHCP standard or the user manually sets up the connection.

Additionally, the rollout of the service is very slow, with only a few towns outside the Klang Valley receiving the service so far. Even within the Klang Valley, there still exists areas without coverage.

List of television channels available on UniFi IPTV

No. Channel
101 TV1
102 TV2
TV2 (Malaysia)
RTM2, also known as TV2 is a television station in Malaysia owned and operated by the Radio Television Malaysia, a division of the Malaysian Government. RTM2 is now broadcasting for 24 hours a day effective January 2006.- History :...

103 TV3
TV3 (Malaysia)
Sistem Televisyen Malaysia Berhad or TV3 began broadcasting on 1 June 1984 as Malaysia’s first commercial television station. It is part of Media Prima Berhad group of companies. It now transmits opened broadcasting business private 24-hours a day, 7 days a week since 1 January 2010...

104 Emas
107 NTV7
Ntv7
Natseven TV Sdn Bhd or better known as ntv7 is a terrestrial television channel in Malaysia. It was launched nationwide on 7 April 1998 and was the country's third private free-to-air TV station after TV3 and Astro. Its mission is to promote a happier and more enlightened Malaysia...

108 8TV
8TV (Malaysia)
8TV is a private Malaysian Chinese television station, previously known as MetroVision Channel 8. Metrovision closed on 1 November 1999. 8TV was officially launched on Thursday, 8 January 2004 as 8TV after being acquired by Media Prima Berhad....

109 TV9
TV9 (Malaysia)
TV9 is a free-to-air private television station in Malaysia. TV9 began broadcasting on 22 April 2006, as a subsidiary of Media Prima Berhad. It formerly existed as Channel 9, which began airing on 9 September 2003 and ceased transmission on 1 February 2005 due to financial difficulties faced by the...

110 Hikmah TV
112 MNC International
120 Bernama TV
Bernama TV
Bernama TV is a 24 hour international news and current affairs television network in Malaysia. It is owned by Bernama, a government news agency. The service places emphasis on decidedly right-leaning and pro-government content and views...

121 DW-TV Asia +
Deutsche Welle
Deutsche Welle or DW, is Germany's international broadcaster. The service is aimed at the overseas market. It broadcasts news and information on shortwave, Internet and satellite radio on 98.7 DZFE in 30 languages . It has a satellite television service , that is available in four languages, and...

122 MediaCorp Channel NewsAsia
123 Euronews
EuroNews
Euronews is an international multilingual news television channel.It covers world news from what it claims to be a 'European' perspective.Criticisms are that the perspective is in fact that of the European Commission - a major and growing funder of Euronews....

124 Australia Network
Australia Network
Australia Network, originally Australia Television International and later ABC Asia Pacific, is a free-to-air international satellite television service operated by the Australian Broadcasting Corporation since 2006. The television and online service broadcasts 24 hours a day on 7 days a week, to...

125 Bloomberg Television
Bloomberg Television
Bloomberg Television is a 24-hour global network broadcasting business and financial news. It is distributed globally, reaching over 200 million homes worldwide. It is owned and operated by Bloomberg L.P...

126 Al Jazeera English
127 The Capital (first local HDTV business channel)
130 BBC CBeebies
CBeebies
CBeebies is the brand used by the BBC for programming aimed at children 6 years and under. It is used as a themed strand in the UK on terrestrial television, as a separate free-to-air domestic British channel and used for international varients supported by advertising, subscription or both...

131 BabyFirst TV
132 Nick Jr.
Nick Jr. (South East Asia)
Nick Jr. is a cable TV channel aimed for younger children 2 - 6 years old. Operated by MTV Networks Asia Pacific and owned by Viacom International....

140 BBC Lifestyle
BBC Lifestyle
BBC Lifestyle is an international television channel. The channel provides six key programming strands: Food, Home & Design, Fashion & Style, Health, Parenting, and Personal Development.-Launch dates:...

141 BBC Knowledge
BBC Knowledge (Worldwide)
BBC Knowledge is an international television channel showcasing factual and non-fiction entertainment programming from the BBC and independent UK production houses. Wholly owned by BBC Worldwide, it is not related to the previous channel known as BBC Knowledge, an early digital channel which closed...

142 Fashion TV
Fashion TV
Fashion TV is an international fashion and lifestyle broadcasting television channel. It was founded in France in 1997 by its Polish-born president Michel Adam Lisowski, Fashion TV is the only 24/7 international TV network exclusively dedicated to fashion, beauty, glamour and style and has become...

143 Fashion TV HD
144 LUXE.TV HD
145 Travel Channel Asia
Travel Channel (UK)
Travel Channel is a British satellite television channel, transmitting 24 hours a day in 19 languages across Europe, the Middle East, Africa and Asia-Pacific...

146 iConcerts HD
147 Nat Geo Music
Nat Geo Music
Nat Geo Music was a music TV channel, owned in Italy by Fox International Channels Italy, which used to broadcast documentaries concerning 'the meeting between music and culture' around the world. The channel used to be broadcast only in Italy and Portugal...

148 Nat Geo Adventure
National Geographic Adventure
National Geographic Adventure, formerly known as Adventure One but now commonly known as Nat Geo Adventure, is a subscription TV channel part of National Geographic Channels International and News Corporation...

149 MTVNHD
MTVNHD
MTV Live HD is an international 24-hour HD music and entertainment television network that is operated by Viacom International Media Networks' subsidiary MTV Networks Poland...

150 STAR Chinese Channel
STAR Chinese Channel
STAR Chinese Channel is the Mandarin general entertainment channel in Taiwan. Its programming features drama, news, lifestyle, and talk shows in Mandarin.-History:...

151 STAR Chinese Movies 2
152 Channel V Taiwan
153 SET International
154 TVB8
156 Fox Crime
Fox Crime (Asia)
FOX Crime Asia is an Asian entertainment TV channel, owned and produced by Fox International Channels and distributed by STAR TV. This channel focus on crime and investigation series programs.-Current Programs:* 9MM* Alfred Hitchcock Presents...

160 Universal Channel
Universal Channel (Asia)
Universal Channel is a television channel specializing in movies and television series in the thriller, drama, comedy, crime and investigation genres. It is owned by NBC Universal Global Networks...

161 SyFy Universal
Syfy Universal (Asia)
Syfy Universal is an Asian cable television channel, launched on July 1, 2008, exclusive programs in science fiction, fantasy and horror and movies. It is owned by NBC Universal Asia Networks...

162 Warner TV
163 Universal Channel HD
Universal Channel (Asia)
Universal Channel is a television channel specializing in movies and television series in the thriller, drama, comedy, crime and investigation genres. It is owned by NBC Universal Global Networks...

164 Fox Crime HD
Fox Crime (Asia)
FOX Crime Asia is an Asian entertainment TV channel, owned and produced by Fox International Channels and distributed by STAR TV. This channel focus on crime and investigation series programs.-Current Programs:* 9MM* Alfred Hitchcock Presents...

165 Syfy Universal HD
Syfy Universal (Asia)
Syfy Universal is an Asian cable television channel, launched on July 1, 2008, exclusive programs in science fiction, fantasy and horror and movies. It is owned by NBC Universal Asia Networks...

170 MUTV
171 Trace Sports HD
180 Screen RED
Screen RED
Screen RED is HBO Asia's 24-hour, Asian movie channel that premieres the region’s latest Asian blockbuster movies, television series, and features celebrity interviews, entertainment news.-Programming Slots:...

181 tvN
TvN Asia
tvN Asia - a joint venture developed by Fox International Channels, operator of more than 140 channels in 32 languages across the globe, and CJ Media, Korea’s leading media major in 2008 expands its reach throughout Asia, bringing original programming, non-linear and mobile solutions from the...

190 Jaya Max
191 UTV Movies
UTV Movies
UTV Movies is a Hindi movie channel in India based in Mumbai, Maharashtra and is owned by UTV. It airs blockbuster bollywood films from UTV's own library as well as other major movie studios in India....

192 UTV Bindass
193 SS Music
SS Music
SS Music or the Southern Spice Music channel is a music channel based in Chennai, India. It is a multilingual English medium channel and mainly airs Western Pop and music from Tamil, Telugu, Malayalam and Kannada, though sometimes Bollywood songs are played.Several of SS Music's VJs have been...


List of Unifi price(2011)

Residential Packages

5Mbps - MYR
Myr
The symbol myr was formerly used in English-language geology, and remains as the standard usage in astronomy, as a unit of one million years.It is an abbreviation for 'million years' and lower case is used in geology, while upper case is used in astronomy....

 149

10Mbps- MYR
Myr
The symbol myr was formerly used in English-language geology, and remains as the standard usage in astronomy, as a unit of one million years.It is an abbreviation for 'million years' and lower case is used in geology, while upper case is used in astronomy....

 199

20Mbps- MYR
Myr
The symbol myr was formerly used in English-language geology, and remains as the standard usage in astronomy, as a unit of one million years.It is an abbreviation for 'million years' and lower case is used in geology, while upper case is used in astronomy....

 249

Business Packages

5Mbps - MYR
Myr
The symbol myr was formerly used in English-language geology, and remains as the standard usage in astronomy, as a unit of one million years.It is an abbreviation for 'million years' and lower case is used in geology, while upper case is used in astronomy....

 199

10Mbps- MYR
Myr
The symbol myr was formerly used in English-language geology, and remains as the standard usage in astronomy, as a unit of one million years.It is an abbreviation for 'million years' and lower case is used in geology, while upper case is used in astronomy....

 599

20Mbps- MYR
Myr
The symbol myr was formerly used in English-language geology, and remains as the standard usage in astronomy, as a unit of one million years.It is an abbreviation for 'million years' and lower case is used in geology, while upper case is used in astronomy....

899

External links

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