Techinline
Encyclopedia
Techinline is a web based service for remote support, remote control, desktop sharing, remote training, and file transfer between two computers. The service operates with the Microsoft Windows
Microsoft Windows
Microsoft Windows is a series of operating systems produced by Microsoft.Microsoft introduced an operating environment named Windows on November 20, 1985 as an add-on to MS-DOS in response to the growing interest in graphical user interfaces . Microsoft Windows came to dominate the world's personal...

 operating system
Operating system
An operating system is a set of programs that manage computer hardware resources and provide common services for application software. The operating system is the most important type of system software in a computer system...

. It is possible to remotely access and control a computer running Techinline with a web browser or as a stand-alone application.

Establishing connections

To establish a connection between two computers, Techinline has to be launched on both machines. When the client’s version is started, it generates a random Client ID number. The client must communicate the obtained Client ID to the expert. The expert must enter this Client ID number to establish a connection from the local machine to the remote client’s machine.

Features

The local expert can chat with the remote client, view and control the client’s desktop, and also allow the client to view and control their local desktop.

The expert may reboot the remote machine and the connection will be restored automatically.

Files can be transferred between machines by means of copy-and-paste and drag-and-drop
Drag-and-drop
In computer graphical user interfaces, drag-and-drop is the action of selecting a virtual object by "grabbing" it and dragging it to a different location or onto another virtual object...

 methods.

The service page can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.

Security

Techinline uses a proprietary remote desktop protocol that is transmitted via SSL/TLS.

Licensing policy

Two types of licenses are available: an unlimited subscription license or a per-session license.
The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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