The term Special Servicer refers to companies that have specialized processes in place to deal with loans that require unusual attention, i.e., currently in or about to go into default. Special Servicers can obtain the loans themselves or just the servicing rights to loans. Often, the Pooling and Servicing Agreement (PSA) between the investment

Investment

Investment has different meanings in finance and economics. Finance investment is putting money into something with the expectation of gain, that upon thorough analysis, has a high degree of security for the principal amount, as well as security of return, within an expected period of time...

 pool Trustee and the Master Servicer will define the conditions under which the servicing of a loan or pool of loans will be transferred.

Mortgage Servicing Volumes

A recent Mortgage Bankers Association end-of year survey revealed the servicing volumes and top servicers within the industry.

C/MF Loans Secured by Collateral OUTSIDE the US

Rank	Company	Amount ($ millions)	Number of loans	Avg. Loan Size ($m)
1	Hatfield Phillips International, an LNR Property Company	$40,209	216	$186.2
2	Deutsche Bank Deutsche Bank Deutsche Bank AG is a global financial service company with its headquarters in Frankfurt, Germany. It employs more than 100,000 people in over 70 countries, and has a large presence in Europe, the Americas, Asia Pacific and the emerging markets...	$27,500	172	$159.9
3	GEMSA Loan Services, L.P	$13,607	932	$14.6
4	PNC Real Estate / Midland Loan Services, Inc.	$12,691	1,911	$6.6
5	First National Financial L.P	$4,938	875	$5.6

Total US Collateral - Total Named Special Servicing - CMBS, CDO or other ABS

Rank	Company	Amount ($ millions)	Number of loans	Avg. Loan Size ($m)
1	LNR Partners	$191,677	14,815	$12.9
2	CWCapital LLC & CWCapital Asset Management	$192,618	12,687	$12.8
3	Centerline Servicing Inc.	$108,454	11,826	$9.2
4	PNC Real Estate / Midland Loan Services, Inc.	$95,423	7,751	$12.3
5	Berkadia Commercial Mortgage LLC	$43,896	7,887	$5.6